Digital Marketing That Drives Results

Gold
VERIFIED

WebFX is a full-service Internet marketing company offering innovative web marketing solutions to mid to large size companies across the globe. Our goal is to establish a unique and highly effective online presence for our clients.

We've become a leading force in redesigning the web with over $1+ Billion in sales and more than 4+ Million leads for customers to date. In the last 12 months, we've generated over $482,000,000 for our clients.

As a leader in SEO, digital marketing strategy, marketing automation, content marketing, web design, e-commerce, website conversion, and Internet marketing services, we pride ourselves on driving traffic, converting visitors, and measuring effectiveness to ultimately deliver real results for our clients.

Our team has developed proprietary tools that allow us to effectively track and report our results, and because of this, we now have the #1 ROI tracking platform in the industry called MarketingCloudFX.

We offer full-service strategies to each of our clients and we use a combination of digital channels to increase visibility, conversions, and revenue.

 
$1,000+
 
$100 - $149 / hr
 
50 - 249
 Founded
1995
Show all +
Harrisburg, PA
headquarters
  • 1705 N Front St
    Harrisburg, PA 17102
    United States
other locations
  • 600 Third Avenue, 2nd Floor
    New York, NY 10016
    United States
  • 325 Chestnut Street Suite 800
    Philadelphia, PA 19106
    United States
  • York, PA 17401
    United States
  • Lancaster, PA 17601
    United States

Portfolio

Key clients: 

Verizon, Auntie Anne's, Food Lion, Dover Downs, Ocean City NJ, Caterpillar, US Fish & Wildlife Service, Black & Decker, Coldwell Banker, KOA, Shipley Energy, World Bank, Commerce Hotel & Casino, United States Botanic Garden, Victor Mouse Traps, Pinnacle Health, Mosquito Magnet, Safer Brand, CJ Pony Parts, BDO, Premio Foods, Shippensburg University, Catholic World Mission, Goldcoast Sotheby's International Realty, Giordano's, Enterprise, Wilson College, Lutron

CJ Pony Parts Image

CJ Pony Parts

CJ Pony Parts wanted to give customers easy access to the aftermarket parts and products they need in order to improve their vehicle. We designed their menu and search options to allow shoppers on both mobile and desktop to browse the exact year their Mustang falls into. Additional filters can be selected from there.

When it comes to ecommerce, we worked with CJ Pony Parts to create product-focused copywriting, product

photos and videos, and installation guides. This makes buying aftermarket products a simple process, which increases conversions.

CJ Pony Parts relies on us for their custom search engine optimization package, which includes quarterly SEO audits, keyword analysis, link building, and ongoing content creation. This allows them to rise to the top spot in searches for Mustang products and accessories.

Our pay-per-click ad creation and management, along with our multi-channel remarketing and keyword targeting planning have helped them achieve their goals as well.

A large amount of success has also come from the long-form content we've created and distributed for them. We've designed everything from how-to guides to detailed blog posts to vehicle-related infographics.

As a result of our efforts, mobile revenue has increased 86%, paid searches have increased 386%, organic searches have increased 86%, and overall revenue has increased 31%.

Sharretts Plating Image

Sharretts Plating

We worked with Sharretts Plating to design a website that's modern and highlights the company's electroplating capabilities.

Our goal was to provide potential customers with detailed information on the metals that can be plated, while still maintaining a simple design. We also wanted to draw more attention to their free quote form, since it's their primary source of new leads.

Sharretts Plating also took

advantage of our SEO knowledge and expertise to stand out from other electroplating companies online. When we designed their website, we did so with search in mind. This allowed their products and services to be more visible to potential customers.

In addition to SEO, Sharretts Plating invested in a content marketing plan in order to attract visitors searching for information on plating. Long-form articles were created to explain services they offer, when each type of plating should be used, and how the company performs specific processes.

As a result of our efforts, Sharretts Plating saw a 60% increase in quote requests and a 270% increase in organic traffic.

Cleveland Brothers Image

Cleveland Brothers

Cleveland Brothers worked with us to achieve their main goal - maximize conversions and consolidate the operations of their four other divisional websites into a single intuitive brand experience.

The idea was to enhance their overall marketing strategies through better product promotion and streamlined integration with existing Caterpillar technology offerings.

We redesigned their existing corporate intranet to

create a clean and organized interface. The end results made finding information easy for Cleveland Brother employees.

In relation to working with WebpageFX for SEO, design, and website development services, Cleveland Brothers said, "WebpageFX has built such a strong relationship with our organization that we consider them an extension of our I.T. department. We know that service is just a phone call or e-mail away and that we will receive the same level of support that we expect from our employees. From large initiatives to high-priority / short notice initiatives, WebpageFX always makes us feel like we're their #1 customer."

Here's what James from Wilson College had to say about working with WebpageFX.

Triple Crown Corporation

Hear from Karen at Triple Crown on her experience with WebpageFX.

Pennsylvania Chamber of Business & Industry

Alex from PA Chamber of Business and Industry describes what it's like to work with WebpageFX.

Ceramcor Image

Ceramcor

Ceramcor is one of our longest-running SEO clients. Most recently, they worked with us to meet the mobile-first browsing habits of their customers with a reponsive redesign of their cookware site.

Our goal was to modernize their identity, create an easy, intuitive online shopping experience, and convert customers and keep them coming back.

We worked directly with the guys at Ceramcor to finalize the overall

layout, shopping cart user experience, and any additional requests and considerations that came up.

In addition to a complete redesign, we used Facebook and Twitter to run promotional campaigns and contests to spread the word about holiday specials. This resulted in an additional 5k followers on Facebook and 2.5k followers on Twitter.

The results spoke for themselves. Ceramcor saw an 85% increase in total annual revenue, a 12% increase in conversions, and a 60% decrease in their bounce rate.

Wheeler CAT Image

Wheeler CAT

Wheeler Machinery Co., a Caterpillar dealer in Salt Lake City, Utah came to us for a website redesign. It was evident to us that they valued treating their customers with a sense of partnership.

Because providing superior service is one of Wheeler’s top priorities, a personalized content strategy fell in line perfectly with their goals. By providing a customized experience for various audience buckets, their visitors

get a marketing message that is tailored specifically to them. This gives them a stronger connection to the site, and therefore makes them more likely to convert.

The response to the personalized content by Wheeler's site visitors has been amazing. Analytics show that visitors who saw personalized pages had an 82% higher average time on site than those who did not see personalized pages.

This proves that visitors that start their browsing experience with personalized content are more engaged with the site and will spend more time looking at various pages.

Ocean City, New Jersey Image

Ocean City, New Jersey

Ocean City, New Jersey is a world famous seashore community located in the heart of the Jersey Shore.

Our goal was to add a new, fresh look to the website that would emphasize the family atmosphere of Ocean City, while also maintaining a sophisticated air. The website highlights things to do at Ocean City, upcoming events, local businesses and real estate.

We also created a custom Google map in order to promote

the various downtown and boardwalk businesses of Ocean City.

In addition, we created a mobile-friendly version of the website to meet the demand of incoming traffic from mobile devices. The new mobile site focuses on the four most visited areas of the website: where to stay, things to do, where to shop and places to eat. It also features a mobile-friendly map that allows visitors to find local attractions.

As a result of our efforts, overall website traffic increased 87%, page views increased 129%, time spent on the site increased 41%, conversion rates increased 40%, and the bounce rate decreased by 11%.

Reviews

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Web Redesign, SEO, & PPC Services for Dumpster Rental Co.

"WebFX is responsive and keeps every component of the project on track."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
2016 - Ongoing
Project summary: 

WebFX developed a WordPress website from scratch and subsequently implemented SEO and PPC campaigns. The team did keyword research to refine the targeted terms. They now do Google Analytics and Google Ads.

The Reviewer
 
1-10 Employees
 
Old Bridge, New Jersey
Management, Dumpster Rental Co.
 
Verified
The Review
Feedback summary: 

WebFX developed a WordPress website from scratch and subsequently implemented SEO and PPC campaigns. The team did keyword research to refine the targeted terms. They now do Google Analytics and Google Ads.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m management at a dumpster rental company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with WebFX?

We hired WebFX to develop our site and subsequently provide SEO and PPC.

SOLUTION

What was the scope of their involvement?

WebFX built a WordPress site from scratch. They then implemented SEO and PPC campaigns, which have included Google Analytics and Google Ads. I provided the team with a pre-existing keyword list to target. They followed up with keyword research to elaborate on the list and monitor its performance.

What is the team composition?

I’ve worked with two dedicated account managers. The first one got a promotion, but has remained available for occasional conversations.

How did you come to work with WebFX?

I did an online search, looking specifically for local companies.

How much have you invested with them?

We spent $12,000 on the website and now pay a $10,000 monthly management fee. That latter number can fluctuate based on PPC.

What is the status of this engagement?

We started working together in 2016 and the partnership is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our company has grown 100% year-over-year and now grosses over $1 million annually. WebFX is a major factor in that success.

How did WebFX perform from a project management standpoint?

WebFX is responsive and keeps every component of the project on track. I’ve never had to ask something twice. Given the nature of SEO and PPC, results can feel slow moving, but we’ve already seen progress in the team’s performance and our partnership. I’ve never questioned my choice in hiring them; we see eye to eye. I have weekly phone calls with the account manager.

What did you find most impressive about them?

They communicate well, which keeps the partnership seamless.

Do you have any advice for potential customers?

Invest in WebFX. Clients will need to spend money, but they will get a return at the end of the day.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I referred them and that company signed as a client.

SEO & Content Marketing for Musical Gift E-Commerce Site

“Our top keywords are ranking high on Google for our most popular products.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Apr. 2018 - Ongoing
Project summary: 

WebFX provides SEO services, including backlinking, content creation, and keywords research.

The Reviewer
 
1-10 Employees
 
Dade City, Florida
Kelly Sokoll
Marketing Director, The Music House
 
Verified
The Review
Feedback summary: 

WebFX has applied effective SEO strategies that have helped the company's keywords rank at the top of Google, outperforming competitors in the market. Highly organized, communicative, and receptive to client feedback, they continue to be great partners all around. 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm the marketing director at The Music House, a musical gift shop that now sells products solely online.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with WebFX?

We've worked with several different SEO partners over the years, but were getting nowhere. Seeing as our sales were starting to decrease each year for the past few years, we were looking for a new SEO partner to work with. 

SOLUTION

What was the scope of their involvement?

WebFX provides SEO services, including keywords research, backlinking, content development, and Google Analytics reporting. 

What is the team composition? 

We've worked with one primary contact, but he was recently promoted, so we now work with Clayton (Internet Marketing Specialist, WebFX). Our original point person was very knowledgeable and was even familiar with our specific industry.

How did you come to work with WebFX?

We started researching new vendors on sites such as Clutch.co after years of being dissatisfied with the firm we were working with and receiving lots of cold calls from others. We decided to give them a try based on the many positive reviews they had from previous clients. 

How much have you invested with them?

We've invested about $15,000 in total. The first two months were more expensive because they were allocating more hours to update our website. 

What is the status of this engagement?

We've been working with them since April 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our top keywords are ranking high on Google for our most popular products. Thanks to the quality of the content they created, we're seeing a huge increase in organic rankings and performing better than we were on Amazon or Etsy. We're also ranking higher than our primary competitors in the space. 

How did WebFX perform from a project management standpoint?

They schedule everything in advance and are very communicative. There's never been any surprises or rescheduled conference calls on their end. It feels as though they take our relationship very seriously.

What did you find most impressive about them?

In addition to successfully generating results, they take the time to listen to our needs and don't try to sell us on services we don't necessarily need. Unlike other companies, they asked us what keywords we wanted to focus on and put together a strategic plan to make it happen. 

Are there any areas they could improve?

The upfront investment took us by surprise, but their work ultimately generated results that made it worth the investment. 

Do you have any advice for potential customers?

Give their process time and don't get discouraged because it could take a couple of months for the results of the SEO strategies to kick in.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

SEO & PPC Campaign Management for Door Manufacturing Co.

“WebFX helped increase organic traffic to our website by 500% year over year...”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
2015 - Ongoing
Project summary: 

WebFX provides SEO services, including keyword research, website development, content creation, and PPC campaigns. 

The Reviewer
 
11-50 Employees
 
Coon Rapids, Minnesota
Sales & Marketing Coordinator, Door Manufacturing Co.
 
Verified
The Review
Feedback summary: 

WebFX's SEO efforts have resulted in explosive growth of organic web traffic, while increasing product revenue each month. Extremely proactive and collaborative in their approach, their team takes a genuine interest in the success of the company's products and goals. 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm the sales and marketing coordinator for a door manufacturing company that's divided into two different companies. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with WebFX?

We engaged WebFX for SEO and PPC campaign management after working with less successful vendors. 

SOLUTION

What was the scope of their involvement?

WebFX provides SEO services, including overall strategy, keyword research, and PPC campaigns for two of our websites. They were able to capture previously lost data on Google Analytics and use their own program to provide regular analytics reporting. They're also in the process of developing a new website for one of our companies to incorporate new branding. 

What is the team composition? 

We mainly work with one SEO specialist and a project manager, touching base with their team weekly and monthly to go over analytics and strategy. 

How did you come to work with WebFX?

WebFX was already working with one of our partner companies, so it made sense for us to team up with them as well. They were already very familiar with our products, which made it easier for us to trust them to develop relevant content. 

What is the status of this engagement?

The company was already working with them when I came on board, but I believe the relationship started in 2015 and is ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

WebFX helped increase organic traffic to our website by 500% year over year, and we continue to see a strong rate of growth. Their success is all attributed to developing strong content and optimizing keywords, because we haven't had to spend any money on advertising to gain momentum.

Their efforts have increased our line of revenue for one product by 9% through an ad campaign, which continues to increase month over month. They've also helped us hone in on our commercial service and successfully increased conversion in that department through a PPC campaign. 

How did WebFX perform from a project management standpoint?

Working with WebFX has been the best vendor partnership we've had. There's a lot of trust between our teams; they understand and care about our products and goals. 

Our main point of contact has been great to work with, taking a ton of work off my plate. Their team is transparent about pricing, timely, and good at communicating the status of various SEO efforts. They provide daily and weekly updates, summarizing what they've completed and continue to work on in simple emails, so I don't have to go into a project management system to check on everything.

What did you find most impressive about them?

They genuinely care about the success of our websites and the goals that we set. Our products aren't necessarily very exciting, yet their team is very enthusiastic and invested in both the work and the growth they're producing for us. 

Are there any areas they could improve?

Nothing comes to mind. They've been the best vendors we've worked with by far. They're always willing to educate us on anything we don't fully understand. 

Do you have any advice for potential customers?

Ask a lot of questions, because their team is willing to get on the phone and explain anything related to the project.

5.0
Overall Score There's nothing I would change about our relationship.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They always deliver on time or ahead of schedule.
  • 5.0 Cost
    Value / within estimates
    It's hard to argue with the results they've produced for us–it's been money well spent.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I would definitely recommend them to anyone.

Web Optimization and SEO for Cargo Firm

"They definitely work like they've done this before."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
July 2018 - Ongoing
Project summary: 

WebFX did SEO and web optimization to improve qualified lead generation. Other services included blog management and an initial PPC focus. The engagement remains in support.

The Reviewer
 
11-50 Employees
 
Los Angeles, California
Bryan Burke
Sales & Marketing Coordinator, Universal Cargo Management
 
Verified
The Review
Feedback summary: 

The optimized website has seen an increase in qualified leads and a decrease in unqualified leads. This communicative team works to understand and anticipate goals for the partnership and executes them. They’re also quick to identify and address issues.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m the sales and marketing coordinator for Universal Cargo. We import and export freight, mainly furniture from China.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire WebFX?

We initially worked with them for PPC and our needs have expanded to SEO.

What were your goals for this project?

We wanted to clean up the website, removed unqualified visitors, and optimize our blogs and website content. We also wanted to bring in qualified leads with a strong organic presence without the monthly PPC costs.

SOLUTION

How did you select this vendor?

We vetted several companies and WebFX seemed to be the best choice.

Describe the project in detail.

They optimized our online content to improve our qualified leads and provided SEO after an initial focus on PPC. They accommodated the project details and changes that were made along the way.

What was the team composition?

We worked with team members between different departments.

RESULTS & FEEDBACK

Can you share any statistics or metrics that speak to the quality of their work and the impact of the engagement?

We’ve seen an increase in qualified leads and a decrease in unqualified leads. Our web presence seems to be on an upward trajectory. They definitely work like they've done this before.

How did WebFX perform from a project management standpoint?

They provide excellent follow-ups and communication on a weekly or monthly basis. It's like having a personal assistant that knows exactly what we’re trying to say, organizes and executes it, and then explains everything that they did. They communicate well between departments, and whatever issues arise are immediately addressed and solved, or simply clarified for us.

What impresses you about WebFX?

They have a transparent and genuine company culture. Their team works hard and is diligent, but they’re still ready to have fun at the end of the day. That attitude shows in their work and follow-through.

Are there any areas for improvement?

No, I can’t think of anything.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I've referred them already to multiple people.

SEO, PPC, & SMM Campaigns for Ecommerce Semi-Truck Site

“WebFX improved our online performance by over 500% year over year.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jul. 2018 - Ongoing
Project summary: 

WebFX provides SEO services, including PPC, social media campaigns, and keywords research.

The Reviewer
 
1-10 Employees
 
Romeo, Michigan
Tony Pacitto
Owner & Managing Partner, Bud and Tony's Truck Parts
 
Verified
The Review
Feedback summary: 

WebFX takes the time to thoroughly understand the business in order to employ effective SEO strategies, resulting in a significant improvement in overall online performance. They're also extremely communicative and continue to help educate the client on how to continually make improvements.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm one of the owners of and a managing partner at Bud and Tony's Truck Parts, an e-commerce business offering products for the heavy duty truck industry. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with WebFX?

We wanted to increase our product offering to our customers by selling our products online, so we engaged WebFX for digital marketing services, including SEO, PPC, and social media campaigns. 

SOLUTION

What was the scope of their involvement?

WebFX audited our site, made changes to make it more SEO-friendly, and continues to provide ongoing digital marketing services, including PPC for Bing and Google, keywords and competitor research, and social media campaigns. 

What is the team composition? 

We work with an account manager, as well as a tech lead.

How did you come to work with WebFX?

We researched different vendors online and ultimately chose WebFX over others because their communication was outstanding. They also had a thorough understanding of what an e-commerce company is, which made us very comfortable in working with them. It didn't feel like they were trying to manipulate us with jargon we didn't understand or sell us on services we didn't necessarily need. 

How much have you invested with them?

We spend almost $3,000 per month on their services, not including ad spend.

What is the status of this engagement?

We've been working together since July 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

WebFX has improved our online performance by over 500% year over year. By integrating themselves into our team and learning our business, they've been able to create effective SEO strategies that have exceeded our expectations. Thanks to their help, we've learned a lot about our customers—where they're coming from, what they're looking at, and how they're interacting with our site. We're also ranking higher in Google for certain keywords associated with our products. 

How did WebFX perform from a project management standpoint?

The way they integrate themselves with our team and communicate sets them apart. They're very customer-oriented, responsive, and detail-driven. We receive monthly reports that include how keywords are performing and how people are interacting with and finding our site. They've also educated us on SEO best practices and how to continue to make improvements in our online performance throughout the engagement.

What did you find most impressive about them?

Unlike another vendor we'd previously worked with, WebFX has been a tremendous help to our company. Their ability to learn our business to apply the best SEO strategies has been phenomenal. 

Are there any areas they could improve? 

I'm very pleased with them overall. Any opportunity for improvement would involve making our website more sophisticated, which I'm confident they could handle. 

Do you have any advice for potential customers?

No, I'd just recommend them because they're going to provide a very personalized relationship and may learn some aspects of the business better than its own employees. 

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
    There's always room for improvement in cost.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Full-Service Digital Marketing Services for IT Security Co.

"We stick with WebFX because their project management is top notch."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
2014 - Ongoing
Project summary: 

WebFX provides SEO and PPC to target specific enterprise audiences. Services include keyword research, content creation, and social media management for Twitter, Facebook, and YouTube.

The Reviewer
 
11-50 Employees
 
Lutz, Florida
Matt Pitchford
Marketing Director, Optimal IdM
 
Verified
The Review
Feedback summary: 

The marketing strategy has generated positive results. WebFX’s responsive and accommodating service distinguish the team. They are thoughtful about strategy, timing, and budget constraints. Customers should play an active role with content creation, but can expect quick implementations.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the marketing director of Optimal IdM, an identity and access software provider. Our solutions enable enterprises to validate partners and employees before the access company systems.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with WebFX?

Our team wanted to connect with the right people at enterprise companies. We hired WebFX to provide mass and targeted marketing services. Specifically, we needed SEO, PPC, and social media strategy services.

SOLUTION

What was the scope of their involvement?

WebFX provides an end-to-end solution for on-page optimizations and marketing services. SEO and PPC include keyword research; they make suggestions and then implement the terms. The team writes blogs, tracks performances, and generates reports. Most recently, they’ve started managing our Twitter, Facebook, and YouTube accounts. This service includes content creation as well.  

What is the team composition?               

Katie (Senior Marketing Manager, WebFX) serves as our account manager. We work directly with web and social media resources as well.

How did you come to work with WebFX?

They were already our partner when I started at Optimal IdM three years ago.

How much have you invested with them?

We spend around $4,000 per month.  

What is the status of this engagement?

My company hired WebFX in 2014 and the partnership is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We only started the social media side last month and now have a few posted Tweets. It’s too early to have tangible results. But we’re satisfied with WebFX’s work so far.

How did WebFX perform from a project management standpoint?

We stick with WebFX because their project management is top notch. They are responsive to emailed requests. For example, I emailed Katie earlier today because a piece of content needed to be removed from our website. She replied and completed the task within an hour. We track work via Basecamp and hold biweekly calls.

What did you find most impressive about them?

Their customer service is exceptional. We keep thinking about doing a web overhaul, for which WebFX regularly provides options based on our needs and budget. Although we haven’t made a final decision, they are patient and nice about it.

Are there any areas they could improve?

The team’s biggest weakness is their knowledge of our industry. However, that’s not their fault. We overcome this challenge by approving scheduled content before publication. My team will edit anything that isn’t appropriately phrased for our industry.

Do you have any advice for potential customers?

I highly recommend them. But clients still need to manage and approve any content generated during the partnership.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

SEO, PPC, Web Design, & Content Creation for Chemicals Industry Co.

"Their insightful team help us realize our goals and find effective ways to track our progress."

Quality: 
4.5
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
2014–Ongoing
Project summary: 

WebFX provides ongoing SEO and PPC support, including managing a Google Ads account and blog content creation. They also redesigned an existing WordPress site.

The Reviewer
 
51-200 Employees
 
Lebanon, Ohio
Erika Fey
Marketing Director, JBS Industries
 
Verified
The Review
Feedback summary: 

The online advertising efforts and website redesign contributed to a significant leap in organic site traffic in the multi-year engagement. The WebFX team’s transparency and valuable expertise have made them a reliable partner. Their collaborative support has made the project flow smoothly.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the marketing director for JBS Industries. We manufacture industrial chemicals primarily for car washes and other distributors.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with WebFX?

We needed SEO and paid search support for our website. We hired WebFX to help with this process and redesign our website.

SOLUTION

What was the scope of their involvement?

WebFX redesigned our existing WordPress site to optimize the platform. They provide a range of PPC and SEO services, including creating a set of keywords and performing market research. Their team also established our GoogleAds account.

In addition, WebFX writes content for our blog. To do this, they find topics that relate to our industry, run the material by our team, and post it with our approval.

What is the team composition?

Casey (Internet Marketing Strategy, WebFX) has managed our account since the start of the engagement.

How did you come to work with WebFX?

I wasn’t a part of the hiring process, but we followed a referral from someone within our industry. They had worked with WebFX in the past and had a positive experience.

How much have you invested with them?

We spend between $2,000–3,000 every month for their services.  

What is the status of this engagement?

We began working together in 2014, and the collaboration is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Working with WebFX has helped us be successful. An example of their positive impact is the drastic increase in organic site visits we’ve reached. When we first began working with WebFX, we only had 400 organic visits, and that number has since increased to 10,000, which is valuable to us.

How did WebFX perform from a project management standpoint?

Their team uses Basecamp to keep track of the project and house all documentation. I’m easily able to upload templates or graphics for WebFX to use. They have a checklist to make sure they’re hitting timelines and accomplishing the right tasks. When they anticipate needing to extend a deadline, they’re very transparent and communicative. If we have suggestions, they give us their honest input about whether or not our budget would allow it.

We have monthly calls with their team. The meetings focus on our previous month’s traffic and future updates they'll be making to the plan.

What did you find most impressive about them?

Their insightful team help us realize our goals and find effective ways to track our progress. Some metrics are hard to measure, so they’ve helped us put our goals into perspective and better understand how it will look.

Are there any areas they could improve?

Because there are limitations with a WordPress template, their graphics support hasn’t been as great as we would’ve liked.

Do you have any advice for potential customers?

Although we’re a small company, having a specific person dedicated to communicating with WebFX helps us get the most out of the engagement. If you give them attention and provide insight along the way, the process will be more productive and grow more quickly.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Website Management and SEO for National Campgrounds Brand

“WebFX has helped significantly increase our online performance overall.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
n/a
Willing to refer: 
5.0
The Project
 
Confidential
 
2017 - Ongoing
Project summary: 

WebFX creates long-form, SEO-friendly content for a blog and website. They also provide keyword research and backlinking services. 

The Reviewer
 
201-500 Employees
 
Billings, Montana
External Content Manager, Kampgrounds of America, Inc.
 
Verified
The Review
Feedback summary: 

WebFX providse high-quality, well researched written content that not only performs well online, but is also of genuine interest to the target audience. Highly collaborative, responsive, and proactive in their approach, they continue to be a highly valued partner. 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm the external content manager for Kampgrounds of America, Inc. We're America's largest franchised campground organization with 513 locations in the U.S. and Canada. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with WebFX?

WebFX was hired to help create more long-form content to improve our SEO and organic search rankings. 

SOLUTION

What was the scope of their involvement?

WebFX creates long-form, SEO-friendly content for our blog and pages on our website. They've also created a downloadable PDF guide about RVing, conducted keyword research, and provided backlinking services. 

What is the team composition? 

We work with a project manager who makes herself available to us whenever we have any questions–she's great. 

How did you come to work with WebFX?

A coworker of mine made that decision, so I'm not sure how the relationship came to be.

What is the status of this engagement?

We've had a monthly retainer agreement with them since 2017.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

WebFX has helped significantly increase our online performance overall. As of this year, overall web traffic increased 47.52% and organic traffic increased 25.9%, in part, thanks to their efforts. By focusing on our core values page, we've also seen an increase in engagement with our rewards program. 

How did WebFX perform from a project management standpoint?

They're one of my favorite teams to work with outside of my own office. They've done a great job of delivering results, meeting expectations, and being very responsive in communications. Most of the project management is handled through Basecamp, but we also have biweekly meetings to go over what we've accomplished and next steps. They've been more than happy to answer any questions and educate us in the process as well. 

What did you find most impressive about them?

Their ability to quickly understand an industry sets them apart. They were able to learn enough about RVing to create interesting, meaningful content that our readers genuinely enjoy.

Are there any areas they could improve?

I can't think of anything. I'm very satisfied with what they've done for us so far and look forward to continuing that path. 

Do you have any advice for potential customers?

Make sure to thoroughly explain the business, goals, and any brand standards from the start, so they're able to hit the ground running. 

4.5
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • N/A Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

SEO & Content Marketing for Healthcare Service Center

“The whole company is incredibly transparent.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jun. 2018 - Ongoing
Project summary: 

WebFX provides SEO and content marketing services on an ongoing basis. They conduct keyword research and optimize multiple websites. The team also creates blog posts and social media content.

The Reviewer
 
51-200 Employees
 
Lewisville, Texas
Digital Marketing Coordinator, Healthcare Service Center
 
Verified
The Review
Feedback summary: 

WebFX works toward increasing the Google rankings of four separate websites. Since accepting the project, their efforts have contributed to a significant increase in web traffic. Their communicative team facilitates a collaborative engagement. Frequent progress reports indicate consistent results.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the digital marketing coordinator for a healthcare service center. We’re the parent company of multiple brands; all of which provide opioid addiction treatment.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with WebFX?

We needed a qualified marketing firm to provide SEO services for four of our brands.

SOLUTION

What was the scope of their involvement?

WebFX manages our SEO efforts across multiple websites. During the initial phase, they went through each site to make them more Google-friendly. It turns out; there’s a lot of simple things that can be done to improve a site’s Google ranking. Then, they performed extensive keyword research in an effort to produce measurable results. Now that the early stages of the engagement are complete, they’re currently working to meet monthly optimization goals.

They’ve also agreed to provide content marketing services as the engagement continues. That includes developing social media content, writing blog posts, and creating ad hoc copy. We’re expecting to execute a significant marketing push via social media in the next several months.

What is the team composition?

I’ve worked with about 4–5 different people from their team. That includes internet marketing professionals and social media specialists.

How did you come to work with WebFX?

I started my current role about two months ago, and WebFX already had an outstanding relationship with the company. Considering their track record, I decided to hire them for the upcoming effort.

How much have you invested with them?

We spend close to $10,000 a month in total.

What is the status of this engagement?

My company likely hired them in June 2018. The current engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The number of views each website receives has doubled since this engagement began. Their work has positively influenced our business in multiple areas.

How did WebFX perform from a project management standpoint?

Our situation is probably different than a lot of their clients. Since we have four congruent accounts with them, it’s hard for me to wrap my head around everything without checking their project management dashboard frequently. Luckily, they make that information easily accessible.  At any point, I can go in and see what tasks they’ve completed. We mostly communicate through basecamp and email, but I’m also able to call them if something’s urgent.

What did you find most impressive about them?

The whole company is incredibly transparent. They offer so much detail about what they’re working on we’ve gained a clear understanding of how they approach each project. In addition to achieving the goals we set out, they’re willing to explain exactly how they’re delivering such results.

Are there any areas they could improve?

They do an excellent job on every front. If we consolidated the project into a single account, they’d likely perform even better.

Do you have any advice for potential customers?

WebFX offers a lot of tools for clients to track their work, so I’d suggest figuring out how their business model works. That way, future clients can be sure that they’re getting the most out of their money. Also, don’t be afraid to ask for walkthroughs of each process.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I’ve already referred them several times.

PPC Campaigns for B2B Printing Company

“They understand our campaign, are easy to work with, and want to get the results that are right for us.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
4.5
The Project
 
Less than $10,000
 
May 2018 - Ongoing
Project summary: 

WebFX handles PPC strategy, including keyword research and competitor analysis, and oversees ad campaigns for a printing franchise. They also redesigned a company website.

The Reviewer
 
1-10 Employees
 
Silver Spring, Maryland
Connie Rhind Robey
Owner, SpeedPro Imaging Silver Spring
 
Verified
The Review
Feedback summary: 

Responsive customer service sets WebFX apart. They’re always on top of emails and patient during phone meetings when it comes to explaining various aspects of PPC strategy.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m one of the owners of SpeedPro Imaging Silver Spring. We’re a franchise that handles large-format graphics, so things like wall murals, vehicle wraps, and window graphics. I primarily handle our marketing and business development.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with WebFX?

They redesigned our website and also help manage PPC campaigns for us.

SOLUTION

What was the scope of their involvement?

They were initially brought in to update our site. We had an in-house committee that helped decide the look and feel and provided initial feedback on the functionality. Now that it’s been developed, we’re able to make some of the content updates on the back end ourselves.

At this point, WebFX primarily manages our PPC campaigns because it’s difficult to run those effectively without specialized expertise. They handle competitor analysis to optimize our keywords for Google Ad. They also review our previous jobs that have come through the website or older PPC campaigns to see what kinds of prospective customers we’re reaching and if they’re the best fit for our business.

What is the team composition?

We work directly with a PPC campaign specialist.

How did you come to work with WebFX?

We didn’t actually choose them; the franchise did.

How much have you invested with them?

We’ve spent over $2,000 so far.

What is the status of this engagement?

The project began in May 2018, and it’s still ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We have a hard time getting some of the detailed access to our site data because of how the franchise is managed, so it’s hard to get specific about what’s being impacted. We’re definitely getting the kind of occasional large jobs that we want, so that’s a good sign.

How did WebFX perform from a project management standpoint?

They’re very easy to work with. We regularly go back and forth with our PPC campaign manager to make adjustments. She’s well-organized and good about providing breakdowns of how the ads are impacting our business. Our team makes the decisions about what to target, but sometimes she’ll offer suggestions now that she understands our goals a bit better. She’s also patient with us when it comes to explaining how different aspects of PPC work.

Day to day, we touch base via email, and then we do a monthly phone call to go into further detail about the ad campaigns. They also use Basecamp to manage their end of the project. Another thing that’s been helpful is they’ve started having regional feedback calls with multiple PPC clients so they can find out what’s working for people in different regions or with different needs.

What did you find most impressive about them?

They’re very knowledgeable and have strong communication skills. They understand our campaign, are easy to work with, and want to get the results that are right for us instead of applying a one-size-fits-all solution.

Are there any areas they could improve?

When we first started working on PPC with WebFX, we’d provided a list of keywords, including ones we didn’t want to use, based on our previous experiences. The representative working with us respected those choices, but her supervisor overrode her and added in keywords we didn’t want because they lead to a lot of calls for services we don’t offer. This was, fortunately, a one-time issue, but it’s important for the ad company to respect the expertise their clients have in their own industries.

In terms of web development, their backend isn’t the most user-friendly. We’ve worked with several developers now since we started the franchise and this UI isn’t intuitive like others I’ve used.

Do you have any advice for potential customers?

I can't name anything specific. We’ve really liked working with our PPC manager.

4.5
Overall Score The only drawback is that the back end of our site is hard to navigate.
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
    There’s always room for improvement here.
  • 5.0 Quality
    Service & deliverables
  • 4.5 NPS
    Willing to refer
    I’ve referred them before, although I’m not sure how they’d be with a non-corporate client.
Verification

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Verification Level
Gold
VERIFIED
Business Entity
Status
Active
Jurisdiction of Formation
Pennsylvania
ID
6693871
Date of Formation
Mar 28, 2018
Source
Commonwealth of Pennsylvania
Last Updated
Dec 26, 2018
Payment & Legal Filings
Bankruptcy
No
Tax Lien Filings
0
Judgement Filings
0
Collections Count
0
Last Updated
Dec 26, 2018
Client Reviews
VERIFIED CLIENT REVIEWS
150
OVERALL REVIEW RATING
4.9
Source
Clutch
LAST UPDATED
September 13, 2019