Webby Central

Please describe your company and your position there.

Inspired by creativity, design and the handmade, Fire Opal has been committed to American Craft since 1984. Fire Opal is dedicated to bringing the best of handmade apparel, jewelry, ceramics, wood, glass, and metal from artists across the country. I am a Digital Sales Manager over there.

For what projects/services did your company hire Webby Central, and what were your goals?

Our website was very outdated and we were looking to build something more complex than a WordPress site. We wanted the site to serve online merchants as well, so we connected with Webby Central.

How did you select this vendor and what were the deciding factors?

We found them through a Google search for a firm based here in Massachusetts. We thought their website was well done, and we liked the work they've done for other clients. We figured they would deliver the same quality for us.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

During the first 2-3 weeks we had the discovery phase. We had a series of meetings with them, then we began to receive designs for the front page, we spent about 2 weeks just with the front page, then all the other pages were much easier. They used Magento to build our e-commerce website from scratch that met our business needs. They also handled content and SEO.

How many people from the vendor's team worked with you, and what were their positions?

We have a team of 8 people working on the project with an account manager, project manager, lead developer, and other people working on the project for both backend, frontend, and testing.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The deliverables that the team provided were high-quality. They’re professional and proactive, and they delivered on time. Everyone who saw my website was very impressed. They spent time with the content, finding images, and improving wording. The results were above our expectations. We saw approximately a 40% increase in the number of orders. What We loved most about our new website was that it portrayed the identity of the organization beautifully. We loved their work

Describe their project management style, including communication tools and timeliness.

We mainly communicated through email. If we needed to speak more in-depth, we set up a meeting and talked it out. They were always available for phone calls. Their project manager was top-notch. We had excellent communication and any issues we had, they found solutions and presented them to me to decide what we wanted to do. They also made helpful recommendations.

What did you find most impressive or unique about this company?

Their technical ability was impressive. They didn't mind that we spent a lot of time discussing what results we wanted to see. They really tried to understand our vision. We didn't expect to find a partner that was efficient and always available to talk about what difficulties we were having.

Are there any areas for improvement or something they could have done differently?

No, I can’t think of an area for improvement. Webby Central has demonstrated a broad capacity to meet a variety of needs, and we look forward to working with them for years to come.

Please describe your company and your position there.

Dao Fournier is all about designing beautiful jewelry. Dao Fournier jewelry is a collection of rare and beautifully designed jewels by twin sisters. The brand represents the beauty and richness of the east meeting the west, it also features two diamonds to symbolize the bond between the designers. I am working as a Digital Marketing Specialist over there.

For what projects/services did your company hire Webby Central, and what were your goals?

We wanted to have an appealing website through which we can reflect our vision. We also wanted to generate more brand awareness, local traffic, leads, and monthly recurring customers.

How did you select Webby Central and what were the deciding factors?

We found them through a Google search. They offered us not only a quick ramp-up but also a process-oriented culture, which we needed. Their team had expertise in the Agile product development methodology.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Their first course of action was to understand our requirements for the website. Then, They designed a user-friendly and responsive framework for our website to draw maximum engagement. Lastly, They performed meticulous testing of the website ensuring a completely flawless website before delivering it.

How many people from the vendor's team worked with you, and what were their positions?

The team dedicated to our project had about 10 people with a dedicated manager, some web designers, 2-3 web developers, a tester, and an IT person.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The conversation rate is extremely healthy. People are responding very well to the site, and we’re extremely pleased with the final website. We’re happy with how it looks and the amount of revenue it’s yielding.

Describe their project management style, including communication tools and timelines.

We mainly communicated through email. Every few days, we had a video chat through Skype. Their team was punctual. We also used a portal for a few tasks. It all worked well.

What did you find most impressive or unique about this company?

Their ability to schedule and meet set deadlines is impressive. We’re comfortable with them like they’re members of our team. It feels like Webby cares about our business as much as us. We never have to worry about any step of a project that involves them. On top of that, they produce a high-quality product.

Are there any areas for improvement?

We had heard horror stories about other web development companies, and we were lucky to have met such a good company. In that sense, no, they don’t need to improve. Our experience was perfect.

Please describe your company and your position there.

I work for Marcas Brand as a senior digital marketer. It’s a Fashion store. We are both importers and exporters thanks to this method we save a lot of costs in the supply chain to Customers, and because of our special method we publish very attractive prices and stock!

For what projects/services did your company hire Webby Central?

Our current website was outdated and we were on the lookout for a brand new design. We hired Webby Central for concept definition, wireframing and design (desktop and mobile).

What were your goals for this project?

We wanted to create a stylish and exciting site to show off our products. We also needed to identify a unique style to use throughout our online presence.

How did you select this vendor?

We compared the work of several vendors and talked with several companies. Webby Central responded to our briefing quickly and efficiently. They challenged our approach and offered good insights.

Describe the project and the services they provided in detail.

We entered with ideas about the visual appearance of the site and its functionalities and overall structure. We’d searched for examples of best practices and we based our approach on benchmarking done within the event branch. Webby Central provided us drafts and we settled on a visual style. They then did development and UI/UX design.

What was the team composition?

We have three developers, one designer, and a lead developer/manager assigned. They add more staff at times per our requirements.

Can you share any information that demonstrates the impact that this project has had on your business?

We have had a ton of great feedback from users about the new website and how great it is. We have seen uptick sales which is exactly what we needed!

How was project management arranged and how effective was it?

They were very professional and organized. The communication is pretty smooth. We submit all requests through a ticketing system, and their response rate is fairly quick. Emergency situations are tackled with a simple phone call to their main office.

What did you find most impressive about this company?

We value their fresh design ideas and the ability to listen to project needs. They incorporate them in beautiful and user-friendly designs. We also appreciate our contact person’s responsiveness. We basically get answers in less than a day and I think this is what distinguishes them from other design companies.

Are there any areas for improvement?

There’s really nothing negative I would ever say about them and their process—and especially their deliverables. They were right on par with everything I wanted, and they really exceeded what we were hoping for.

Please describe your company and your position there.

I’m a marketing consultant for Transfast, an online platform that provides the smartest solution to send and receive international payments.

For what projects/services did your company hire Webby Central?

Our website was originally developed on WordPress CMS, and we approached Webby Central to upgrade it to an advanced version. We wanted to make it easier to use with a more user-friendly UI and tighter security.

What were your goals for this project?

We wanted to upgrade the website with robust security features to help users easily make payments. We wanted to replace the older payment gateway and add calculator management that instantly searches live exchange rates.

How did you select this vendor?

We research online and found many companies, but Webby Central impressed us with their vision and understanding. We got the feeling that they would do their best to help us and our business.

Describe the project in detail.

They conducted a discovery phase to understand our scope, and they made us confident that they could deliver what we needed. Their team designed wireframes and we approved them. After that, we asked them to replace our existing COPYandPAY payment gateway with Checkout.com. Then they developed the UI design with a robust security feature and calculator management that instantly searches live exchange rates.

What was the team composition?

We worked with a team of web developers and UI designers, a project manager, and a test engineer.

Can you share any outcomes from the project that demonstrate progress or success?

We’ve seen a great deal of success. The website was equipped with great UI and security that grew our customer base. It has also established our reputation as a trusted provider with our clients and brand partners.

How effective was the workflow between your team and theirs?

They were clear and precise in their communication and delivered comprehensive and detailed reports. We always knew exactly what they were working on, they planned out precise deadlines. We definitely felt like they were working with us instead of for us.

What did you find most impressive about this company?

We loved the quality that they delivered, as well as how they treat their customers. They are very supportive and they always come up with innovative ideas to make things better.

Are there any areas for improvement?

No, the collaboration has been even better than we expected.

Please describe your company and your position there.

Tri-Valley Periodontics helps you not only manage periodontal disease and restore lost teeth, but the team also does all it can to contribute to your overall health and well-being. I am an account executive over there.

For what projects/services did your company hire Webby Central, and what were your goals?

We want to increase awareness of our company and rebranding, and to develop enthusiasm among current and potential patients for our services.

How did you select this vendor and what were the deciding factors?

We searched online and shortlisted down to 3 companies. After research we found Webby Central to have a variety of developers across all skill sets.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We started the project by discussing our goals and vision for our website in great detail. After gathering our requirements, they began developing our website.

How many people from the vendor's team worked with you, and what were their positions?

We talked to several different people during our website journey including a Project Manager, Some Web Developers, and an IT Person.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The revamped website is beneficial for our business. We receive more traffic. There are links on the website for contacting the practice and scheduling appointments. Those features get used frequently because of the mobile version they’ve delivered for us. We are very happy with them because they meet or exceed all our expectations.

Describe their project management style, including communication tools and timeliness.

They have a strong system that they use for project management. Their interpersonal communication skills have always been excellent. They're also responsive and they communicate clearly through email.

What did you find most impressive or unique about this company?

They have been amazing to work with. Firstly, many changes needed to be made and they implemented all those edits. They were so patient during the process and really ensured that I was happy with each change. They really made our website clean, easy to use, and pleasing to look at.

Are there any areas for improvement or something they could have done differently?

I don’t have anything specific that they would need to improve upon.

Please describe your company and your position there.

MySportsFeeds provides a real-time sports data API. The platform offers crowdsourced sports data in real-time and is free for developers, students, and hobbyists for non-commercial use. I'm working as a Marketing Specialist in the company.

For what projects/services did your company hire Webby Central, and what were your goals?

We wanted to revamp our website that looks beautiful, wows the audience, and also works effectively.

How did you select this vendor and what were the deciding factors?

We searched for recommendations through our network and partners, as well as online. Afterward, we shortlisted studios and scheduled online meetings to get to know the teams better. After we chose Webby Central, the Clutch reviews were also quite helpful as a positive factor to lean towards starting cooperation with Webby Central.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Webby Central helped us start our website development from scratch. The first step was the design process and they worked on the UI/UX for multiple pages. Then they built out the platform, which included a Python-based backend. Then they used JavaScript and React to build the frontend which included social functions such as a community board, other dashboards, and the frontend of the website.

How many people from the vendor's team worked with you, and what were their positions?

We had a project manager from their team as well as a design lead that we worked with during the design phase, and then there was a team of developers working with them behind the scenes.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The number of visitors has increased (after one year) by an average of 40%, new visitors also and the sales grow by approx 20%

Describe their project management style, including communication tools and timeliness.

Their communication was very good, and they did everything on time. Regular meetings have been held with all the team and the regular daily discussion has been done thru their PM. For debates regarding the scope, their project manager was also involved. Invision was used for developing the visual part of the site.

What did you find most impressive or unique about this company?

Their honesty, quality of work, and communication were the most impressive. They were able to complete our requests immediately because they made us their priority and I am sure they do the same for all their clients.

Are there any areas for improvement or something they could have done differently?

No, I'm very happy working with them and looking forward to doing their work with the same level of commitment.

Please describe your company and your position there.

Fuse5 Automotive Software, Inc. is an Auto Parts Software provider for wholesalers and resellers in the Automotive Aftermarket including warehouse distributors, two-steppers, and jobbers of all shapes and sizes. I am a marketing development specialist over there.

For what projects/services did your company hire Webby Central, and what were your goals?

We wanted to develop an all-new website that is up to the latest international design norms and technologies.

How did you select this vendor and what were the deciding factors?

We found them through internet search. We settled on Webby Central because of their Clutch ratings where they were number one in several areas. They have a great attitude for helping, and they had really clear designs to help us; they had the same kind of mindset as us. Another main factor was their pedigree of existing brands.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We communicated the project with our representative before they organized a meeting to further address questions they had. Webby Central then set up a new project in Teamwork to track progress and development was completed promptly.

How many people from the vendor's team worked with you, and what were their positions?

We had a team of about nine people working with us. There was a project manager, front- and backend developers, UX designers, and QA testers.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We’ve experienced an 80% increase in our conversion rate. What we appreciate most about Webby Central is they don’t just take orders. After we describe the challenges, they would always go back, think about it, and engage their team to come up with three different options for us. We had not even thought about some of those options, which is why we value their proactive problem-solving approach.

Describe their project management style, including communication tools and timeliness.

Their project management is just fine. We conduct web conferences and use Asana and InVision.

What did you find most impressive or unique about this company?

Their commitment to delivering the solution was the most impressive thing about Webby Central. They are a very easy company to work with. You can rely on them even if you do not have a strong technical background. We did not have previous experience with a software development firm, but Webby Central guided us through the whole process. They have a lot of experience, a good team, and a proper structure in place.

Are there any areas for improvement or something they could have done differently?

During the project, any issues we raised were solved efficiently and there is nothing major I can think of.

Please describe your company and your position there.

I'm the manager of WorXout. The WorXout provides complete fitness and exercise programs with lifestyle coaching for the individual, partners, friends, and also for a small group. It works for every level, from beginners to top athletes, from young to old everyone.

For what projects/services did your company hire Webby Central, and what were your goals?

With the sole aim of providing complete fitness combined with the highest form of personal guidance, we approached Webby Central to turn our dreamy website into reality.

How did you select Webby Central and what were the deciding factors?

Our team researched a few firms online and narrowed our list down to two. Once we met with Webby Central, we made an instant decision to move forward with them based on their past work and experience.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Webby Central built the website on WordPress. That entailed three different stages. The first stage involved wireframing in which they sent me a blueprint of the website. The second stage was the design. The third stage was development. Their team wrote all the HTML code and developed all the pages, making the website come to life. They’re also assisting with digital marketing strategy.

How many people from the Webby Central team worked with you, and what were their positions?

We had a full team, including a dedicated project manager who was on for the duration. Then, depending on the phase of the work, we worked with designers, digital marketing specialists, technical managers, and their development team.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Since the site launched, We’ve received a lot of positive feedback—both internally and externally—about how easy it is to use and how much it’s improved. By building us this new site, Webby Central made us relevant to the community and allowed us to share the work we do.

Describe their project management style, including communication tools and timeliness.

We had a bunch of calls as well as communicated by email. Their team was fast with their responses. They communicated clearly, so the project management was great.

What did you find most impressive or unique about this company?

They’re responsive, committed, and knowledgeable. They understand WordPress well and know how to build a great site. They have the skillset to deliver a phenomenal project.

Are there any areas for improvement or something they could have done differently?

No, they were a pleasure to work with.

Please describe your company and your position there.

A-1 Driving Schools Based in Atlanta, Georgia, and family-owned & operated since 1987, A-1 Driving School has helped thousands of drivers with DUI School and Risk Reduction classes, Defensive Driving courses, Driver’s Education/Joshua’s Law programs, and Teen/Adult Driving lessons. I am IT Specialist in the company.

For what projects/services did your company hire Webby Central, and what were your goals?

We hired Webby central for web design and development services. Our goal is to make traffic school efficient and easy for everyone. Also, our old site was too slow and clunky.

How did you select this vendor and what were the deciding factors?

We found them through Upwork. Several companies applied for the job, but we chose Webby Central because they seemed to have more of a team structure. We wanted a partner that could provide a whole team to support the project. Webby Central also seemed to have a good track record when we researched them online. They had a good grasp of what we wanted to do.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Webby Central created an entirely new website for us using WordPress. They started with design and sent us a responsive framework. Lastly, they performed meticulous testing of the website ensuring a completely flawless website before delivering it to us.

How many people from the vendor's team worked with you, and what were their positions?

We worked with five people from the team: a project manager, a designer, two developers, and a QA tester.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We’ve received great overall feedback and also noticed a tremendous increase in our number of client intakes, which makes use of the contact buttons that Webby Central strategically placed throughout the website which has made it convenient for potential clients to reach out to us.

Describe their project management style, including communication tools and timeliness.

They managed everything really well over the phone and by using various PM software, email, etc. Good communication is the main factor that they have done well and made life manageable for us.

What did you find most impressive or unique about this company?

This company is approachable and warm and feels like a small family that delivers huge results. We were impressed by their levels of knowledge in each area of the web redesign, coding, and their follow-through and overall implementation.

Are there any areas for improvement or something they could have done differently?

Nothing comes to mind because they completed the project quickly and successfully.

Please describe your company and your position there.

I’m the manager of a Political Campaign. Math PAC is a political action committee dedicated to ensuring that Andrew Yang is elected the next President of the United States. It conducts targeted advertising, plans events, and launches outreach initiatives to make Americans realize what is at stake in this election cycle and into the future.

For what projects/services did your company hire Webby Central, and what were your goals?

Our goal is to ensure that Andrew Yang is elected to be the next president of the United States. We approached Webby Central with the idea of creating a website to promote his campaign.

How did you select this vendor and what were the deciding factors?

We looked online for an agency that can meet our expectations. We were looking for a highly professional agency with knowledge of the Latin American market. In our early conversations, they showed us their portfolio and discussed our campaign plan with us. We were impressed with them and hired them.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Webby Central created our WordPress website. We sent them an email with the initial requirements, comprising about 15 bullet points of what we needed, and they gave us a one-sentence reply saying that they could do everything we were asking for.

How many people from the vendor's team worked with you, and what were their positions?

They provided agile teams that had developers, testers, and project managers.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

They built exactly what we wanted, according to our feedback and sketches. The website looks beautiful thanks to its great design and professional finish. We gave them our ideas, and they translated them into the digital world. They implemented our designs very well.

Describe their project management style, including communication tools and timeliness.

It was very good. The communication was easy. They put everything in written form on Figma, which everyone could see. They responded within a day. Everything was done online. We only held one in-person meeting, and that was our initial meeting.

What did you find most impressive or unique about this company?

They were persistent. Their team provided what we needed in a short amount of time. They were always overachieving and going the extra mile in terms of communication. Webby Central stood out in terms of its professionalism.

Are there any areas for improvement or something they could have done differently?

No, nothing jumps to mind right away. Webby Central did an effective job. They gave us a fair balance of fast delivery and good quality.