eCommerce Engineering Company

WEB4PRO is the client-oriented eCommerce engineering team focused on Magento. Since 2003, we are reliable B2B partner and help brands, merchants, digital agencies, and software development professionals create effective practical solutions and customer-focused online stores. Each brand communicates the value. Our goal is to share this value and help to realize the business ideas.

Each solution is a reliable and user-friendly product that needs the care to be the most convenient for a customer. Let’s co-create the great product together!

A few facts about WEB4PRO team:

  • tech expertise: Magento, Magento 2, Drupal 8, WooCommerce, Yii, Laravel, Symfony, React.js;
  • more than 40 software engineers on board, including Certified Magento Developers;
  • 100+ eCommerce projects completed for clients all over the world;
  • named among the TOP 250 B2B companies of Ukraine 2019 by Clutch.co
  • work on Magento since its very beginning;
  • provide the expert dedicated teams of software engineers;
  • work together with 50% of our clients for more than 6 years;
  • care is the core for relationships with the team and partners.

We believe that successful long-term business relationships are possible only with trust between people. That’s why trust is a value for each member of our team. 

We keep the word, adherence to deadlines, and are the reliable team for your project.

 
$1,000+
 
$25 - $49 / hr
 
10 - 49
 Founded
2003
Show all +
Kharkov, Ukraine
headquarters

Portfolio

Key clients: 

EquityX, Hello Bio, Well Squad, My Chinese Tutor, X-Payments, ReifenVersand.com, Viber

Altered Image Image

Altered Image

Altered Image is a Canada alteration shop. We performed a redesign of this Drupal-based website.

Perfect Fit Image

Perfect Fit

Perfect Fit is a fitness center. We developed the website from scratch on Drupal for them. It allows for adding lots of different kinds of content and marketing features which attract new customers.

Kingfield Electronics Image

Kingfield Electronics

Kingfield Electronics is a company that provides contract electronics manufacturing solutions. We made a redesign of their website and developed responsive WordPress theme.

Goodzon Image

Goodzon

Goodzon is a Magento online store that sells books. We built if from scratch and provided with UI/UX design.

RoseFamilyVilla Image

RoseFamilyVilla

RoseFamilyVilla is a website which provides the information about the properties for rent. Our task was to make a redesign of this site based on WordPress.

Beauty Bar Image

Beauty Bar

Beauty Bar is a cosmetic online store based on Magento. We built backend and frontend from scratch for this website. Our client provided us with the design. So our team developed the website according to the client's needs.

Ausger Image

Ausger

Ausger is an eCommerce online store based on Magento that sells the car sits for the young children.

Our task was to create the responsive website design for the whole online store following the existed design of the main page. Now Ausger looks clear and attractive for the users, and it works correctly across a variety of modern devices.

X-Payments Image

X-Payments

Our task was to update existing Magento and X-payments connector in order to provide the support of all X-payments.

We used PHP 5.3+, Open Source Software, MySQL, HTML/CSS, API to do this task.

My Chinese Tutor Image

My Chinese Tutor

My Chinese Tutor is an educational website that helps people all over the world learn Chinese. This website is a place where Chinese learners have the full flexibility and freedom of choice related to courses.

We built this website on WordPress following the principles of usability and modern responsive web design.

WellSquad Image

WellSquad

WellSquad is a social network that connects people who go in for sports. Using this website people can find the ideal and supportive trainer or a sports partner. The users can communicate with each other and track their sports progress.

We created this website from scratch on Drupal. Responsive design and modern style attract more people to WellSquad and motivate

them to maintain the healthy lifestyle. 
Hello Bio Image

Hello Bio

HelloBio is an online store that sells products for the scientific research. It’s the place where people who are fond of science can find everything they need for laboratory works.

We created this eCommerce website created from scratch on Magento base. It took us 6 months to implements our client’s idea. And now HelloBio is a modern and interactive website with a

lot of features and opportunities for growth.

Reviews

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e-Commerce Development for Health Company

"They communicate well and are eager to serve."

Quality: 
4.5
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
2005 - Ongoing
Project summary: 

WEB4PRO manages e-commerce and PHP construction for an alternative health platform, implementing designs and a multi-view database, providing custom software upgrades, and expanding features using osCommerce. 

The Reviewer
 
1-10 Employees
 
British Columbia, Canada
Martin Pytela
Founder, Life Enthusiast
 
Verified
The Review
Feedback summary: 

Through WEB4PRO’s attentive assistance, the website grew from a startup to a full-fledged online presence, increasing web traffic and sales throughout the long-term partnership. The team’s quick issue resolutions, attractive pricing, and integrity continue to impress. 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am the founder and CEO of Life Enthusiast, which provides products and services to retail and wholesale clients in the alternative health industry. I oversee the company’s operations and make strategic decisions about our business operations. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with WEB4PRO?

Twelve years ago, we were a small online store selling nutraceuticals. We needed to upgrade our website several times to keep pace with online developments. We grew to offer 60 brands and over 600 SKUs, together with a library of educational articles. We wanted a site in PHP and Apache with a shopping cart solution. 

SOLUTION

What was the scope of their involvement?

They’ve provided primarily e-commerce and PHP development. Over the years, they built 3 versions of the website, upgrading the software and expanding the features and scope. We went with osCommerce, which is an open-source shopping cart platform.

A lot of the things that I wanted to incorporate were not available back then, so many features had to be custom-developed. Today, the site may look pretty simple or standard, but 12 years ago there was little to choose from. WEB4PRO developed things based on my designs and suggestions. We negotiated a full feature set, and they made it happen.

Sometimes, we had communication issues, but most of the work went really smoothly. The features included affiliate management, newsletter integration, and a shopping cart. We did content management, so we had an integration of the articles with each product. The standard shopping cart allowed users to choose a size, color, price, and weight and click to buy.

We have information-rich content and offer some research. I had a lot of referential articles that we needed to link through. We had multiple views of the same database—each article as it relates to the product, category, and application. Each of our products has a list of ingredients, applications, and manufacturers. The database functions kind of like a cube: you can lie it on 6 different sides, and it'll give 6 different views of the same data. That was not common in the feature sets available at the time. WEB4PRO developed that feature for me.

I hired a North American firm to do the design of the website. There are cultural differences between American and Ukrainian views of the world. I found that WEB4PRO’s designs were nice to their eyes but didn’t look right for me. They have multiple developers and many skill sets. I was only using a small section of their expertise for PHP and Apache.

We also dealt with some server and backup issues. WEB4PRO did system work for me where we wanted to make sure that we can restore the site if accidents happen. They offered to work in Magento. They currently maintain the cart. We’re planning to switch to a different platform. We want to use a different shopping cart service, which will signal the end of our partnership with WEB4PRO.

How did you come to work with WEB4PRO?

Web4Pro was recommended by a consultant who was managing our early shopping cart and website development. When we priced things out, doing the work North America was going to cost about 10 times as much as WEB4PRO because they’re based in Ukraine, where the labor costs are a lot lower.

How much have you invested with them?

We’ve spent about $150,000.

What is the status of this engagement?

We started working together in 2005 and continue to collaborate. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our company grew from a startup to a stable presence, and web traffic increased over the years. The impact of WEB4PRO’s work has been positive, but the metrics are hard to tell because we don’t have a means of comparison. If I’d chosen a developer who cost twice as much, would I have had the results 20% faster? I don’t know.

I have developed a sense of trust with WEB4PRO. We switched from working on a fixed-price basis to by the hour. I give them tasks and know that they’ll charge a fair price. I trust them enough to have an open-ended setup. Some issues came up, but we were able to resolve them. WEB4PRO owned their problems. If they did something wrong, they felt I shouldn’t have to pay for the fix.

How did WEB4PRO perform from a project management standpoint?

They were really good. They used Solid tracking for task management and accountability. We always knew the project status. We had an expected delivery date that they largely met.

What did you find most impressive about them?

Their price is outstanding from our American standpoint. They communicate well and are eager to serve. It’s a strange world where their hardship creates a huge advantage for us in the U.S.

Are there any areas they could improve?

Because the project is flexible, everything can be done faster, better, cheaper, or with less trouble. Overall, we’ve had a good experience, and the results met our expectations. 

4.5
Overall Score Every problem was resolved in a professional manner.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    We always decided due dates mutually, and they delivered.
  • 4.5 Cost
    Value / within estimates
    They deliver exceptional quality for the price that I paid.
  • 4.5 Quality
    Service & deliverables
    Perfection would be hard to attain, but they come close.
  • 5.0 NPS
    Willing to refer
    I’d tell anyone about them.

Drupal Development for Design Agency

"They’re very friendly, courteous, and professional. They do an amazing job."

Quality: 
5.0
Schedule: 
4.0
Cost: 
3.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Aug. 2013 - Ongoing
Project summary: 

WEB4PRO provides web development services to augment a design firm’s offerings. Primarily using Drupal, they have built over a dozen client websites from PSD design files. They also do security updates.

The Reviewer
 
11-50 Employees
 
Carlisle, Massachusetts
Producer of Web & Interactive Media, Design Agency
 
Verified
The Review
Feedback summary: 

WEB4PRO consistently delivers high-quality websites with clean, easy-to-use backends that end users appreciate. They take more time than other firms, but they deliver bug-free work at a much higher level than their competitors. The team is also a pleasure to work with.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am the interactive and web producer for a design firm in Massachusetts. I’m responsible for project management and development of a number of client websites. A large part of my job is to work with a number of web development teams according to each year’s projects.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with WEB4PRO?

We started working with them in 2013 to increase our capabilities for output of web development projects.

SOLUTION

What was the scope of their involvement?

We’ve primarily used them for Drupal builds, which started with Version 7. That caused some security concerns over the last 18 months, so they have since been building with Drupal 8, which has been better. The websites are basically architectural based in Drupal, and the team at WEB4PRO does a great job with responsive builds as well. We’ve worked with them on 15-20 projects.

We hand them a design package from our internal design team. We do all the design work. The process of handing over that package has evolved in recent years. When we first started working with them, it was using PDF specifications, but it’s now evolved into handing them PSD’s based on Bootstrap architecture to hopefully increase the deliverable time. On average, we have 4-8 resources from WEB4PRO working with us, depending on the project.

They also provide security updates. When a Drupal 7 website has been breached, they are very good about determining the cause and making fixes for those.

How did you come to work with WEB4PRO?

I think we found them on Freelancer. We worked with one of their developers on a small HTML-based project and we were very impressed, so we engaged with their group. It’s been a good relationship over almost four years now.

How much have you invested with WEB4PRO?

In busy years like 2014 and 2015, we spend up to $20,000, but on a slower year like this one, we're projecting more like $12,000.

What is the status of this engagement?

We started working with them around August or September of 2013, and our relationship is ongoing. It has waned recently, as we have a lower number of Drupal projects. We haven’t worked with them in WordPress before, but a lot of our clients are requesting WordPress due to the Drupal security issues. We have another team that’s very good in WordPress and much quicker in delivering projects.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

I can’t share any metrics at this time. Their builds have been very stable and reliable. I do the CMS training with our clients, and our clients are very impressed with the backend of their Drupal builds. They’re very clean and easy to understand as soon as we open the screen and start touring the CMS. The quality has been extraordinarily high.

How did WEB4PRO perform from a project management standpoint?

They’re excellent. They always have a project manager who is very friendly, professional, courteous, and open to new ideas if needed for an upcoming build. We really enjoy working with their project manager. There has been an issue on how long these builds take, and that translates into capital that we invest in these projects. When comparing the two teams we work with, they seem to take about 6-10 more weeks to build something than others might, but the quality cannot be understated. They cross-browser test everything. Typically, when first or second tier of pages come for us to review, we only have minor things to send back to them. That’s not the case with people who work faster.

What did you find most impressive about WEB4PRO?

They’re very reliable and very talented. We know that if we hand a project off to them, they will provide an estimate down to each line item on which they’ll spend time. They’re higher than we would expect, but they do come back in line unless the client changes the requirements. They’re very friendly, courteous, and professional. They do an amazing job. There’s nothing we’ve asked them to do that they have balked at, so we really enjoy working with them.

Are there any areas WEB4PRO could improve?

Last year, when we had an urgent request from a client, they sometimes wouldn’t respond for over 24 hours. If there’s an urgent thing happening, our clients really need an immediate response. Over the last year, they’ve made great improvements in this area. There was a holiday in Ukraine earlier this week, and I sent out an email with a fire emoji on it. I was impressed that they came in on a holiday and fixed things for the client so we wouldn’t look like we weren’t doing anything for two days.

4.5
Overall Score I do feel they are incredibly adaptive to using modern technologies, such as Slack and Git. When they see a problem on a build, they will work to remedy that very quickly, using something that’s reliable and stable.
  • 4.0 Scheduling
    ON TIME / DEADLINES
    When we compare them to our other team, there’s a difference of weeks, which translates into thousands more dollars.
  • 3.0 Cost
    Value / within estimates
    I know they’ve worked very hard at this, but there have been occasions when we’ve had to have some tough conversations with our clients.
  • 5.0 Quality
    Service & deliverables
    They just deliver an excellent product, and it withstands over three years, which is very rare in this business.
  • 5.0 NPS
    Willing to refer
    We did that recently.

Custom Drupal Modules for Software Company

“WEB4PRO’s team react positively to changes and requests.”

Quality: 
4.5
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
July 2017 - Ongoing
Project summary: 

As an outsourced vendor, WEB4PRO built custom modules that allow users to easily install and configure features on Drupal 8. They continue to assist in implementing new functionalities.

The Reviewer
 
1-10 Employees
 
Greece
Stavros Kounis
CTO, More than Themes
 
Verified
The Review
Feedback summary: 

WEB4PRO’s work has contributed significantly to the improved performance of core products. The team responds quickly to requests and accepts feedback positively.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m the CTO of a company that builds premium Drupal themes and distributions.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire WEB4PRO?

We outsourced the development of some custom Drupal 8 modules.

What were your goals for this project?

We wanted to easily automate the configuration of an existing Drupal 8 site.

SOLUTION

How did you select this vendor?

WEB4PRO sent a direct marketing email that introduced their services.

Can you go into detail about the services they provided and the scope of the project?

we assigned them a small part of our project. As soon as they successfully completed this task, we expanded the scope of their involvement.

What was the team composition?

We’ve worked with one senior Drupal developer and one communication manager from WEB4PRO. The team also includes one project leader and two QA people from our end.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Some of the modules they’ve created are already part of our products and have improved the overall experience of our clients. As a result, it is now easier to install and configure new features using these modules. Once the project is completed, there should be a significant improvement in the installation process of our products.

How was project management arranged and how effective was it?

We’ve kept ownership of the project, so our project manager determines the specs and assignments. As soon as something is implemented, we are given the opportunity to review their work. WEB4PRO’s team reacts positively to changes and requests.

What did you find most impressive about this company?

We’re impressed with their availability, communication, and responsiveness.

4.5
Overall Score There is always room for improvement.
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer