What evidence can you share that demonstrates the impact of the engagement?
We had a ton of great feedback when the site launched, and, had we been able to stay in business longer, it would have gone well, but our client’s funding was wiped out overnight. The site was for marketing and advertising and to promote what we were doing. They exceeded our expectations of building an engaging and visually pleasing site.
When I can afford to bring in a digital agency, I won’t shop around. There is no one else in town that I would want to work with other than WDG - Web Development Group. My goal is to get there as quickly as possible.
How did WDG - Web Development Group perform from a project management standpoint?
It’s as structured and disciplined as I have ever seen. Nothing slips through the cracks. They did a great job of addressing requirements up front, and they are good at addressing and documenting risk. They are platform-agnostic, which gives them an ability to serve as consultants and subject matter experts, and they bring that expertise to the table when they are talking with their client.
Everything was done in person, either over the phone or at the office. We often spoke weekly. If I wasn’t in touch for a week, they helped me catch up. They are extremely responsive and on top of their game. They are as responsive as the client requires them to be. Every step of the way, a member of their team was in constant contact.
I’m a fairly technical person, and I like to do a lot on my own, and I didn’t get any pushback. They always came back with ways to support and ways to best equip me for success.
What did you find most impressive about them?
They have an awesome balance between creativity and productivity. WDG - Web Development Group is ridiculously talented when it comes to the creative, but they are also disciplined in how they get things done. They stay on schedule and on budget, and they have a great pragmatic approach to the business side of the agency, but they don’t do it at the sacrifice of the creative. They’ve figured out how to build a culture that values both.
Anyone can build websites, handle SEO, and do digital advertising and identity, but the team at WDG - Web Development Group takes the users along for the journey. They are awesome people and they treat everyone like every problem is important. Ab did a great job.
Are there any areas they could improve?
No. Ab is a phenomenal entrepreneur and businessman. They have built a fantastic company.
Do you have any advice for potential customers?
Have an open mind. If you know exactly what you want, they can do that for you, but that might not be taking advantage of their strengths. If you have a vision but not an exact blueprint, they are a phenomenal and creative firm to work with. They can take a vision and help bring it to life in a way that I don’t think most people are capable of doing. Leverage them for their strengths, which is their ability to execute creatively. Don’t go in thinking you know everything. If that is what you are looking for, you can go anywhere. Anyone can build a website, but WDG - Web Development Group builds brands and experiences.