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IoT, Industry 4.0 & Smart Factory solutions

5.0
1 review

We are an expert team in IoT, IIoT and Industry 4.0 solutions.

https://www.thingson.io

 
$25,000+
 
$50 - $99 / hr
 
10 - 49
 Founded
2013
Show all +
Çerkezköy, Turkey
headquarters
  • Gazi Mustafa Kemal Paşa, 1. Cadde No:6 D:2
    Çerkezköy, TEL 59500
    Turkey
    +90 282 726 01 69

Reviews

5.0
1 review
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Development of Airport Critical Control Systems

“We’re really impressed with their services and their team.”

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5.0

Quality: 
4.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
May - July 2017
Project summary: 

VOLSOFT customized and installed airport software systems for departure control and flight information display as well as an IoT system for machinery.

The Reviewer
 
11-50 Employees
 
Turkey
Mustafa Durgut
Marketing Manager, Favori
 
Verified
The Review
Feedback summary: 

Inherited issues —such as double-booking seats at check-in—have been resolved and systems now work efficiently thanks to VOLSOFT. Their skilled and professional team was responsive and available, developing solutions tailored to client needs.

BACKGROUND

Introduce your business and what you do there.

I’m the Marketing Manager at Favori LLC. We’re part of a group of companies—that includes retail, wholesale construction, building materials, and textiles—and we focus on ground handling for airport management companies

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with VOLSOFT?

We were looking at opportunities in African markets. We needed help with a service project for an airport in Mogadishu, Somalia.

SOLUTION

What was the scope of their involvement?

They installed our departure control systems (DCS) for the airport and worked on our flight information display system (FIDS). They also installed an IoT system for machinery.

They flew to us in Somalia and managed everything for us. They stayed about three weeks in Mogadishu. They checked all the things that we were using and created the solutions for them. They prepared the systems according to our needs. When they finished the solutions, we tested everything together for a week before they left. We keep touch with them in case we face any issues or need updates.

What is the team composition?

We worked with a project manager and three other team members.

How did you come to work with VOLSOFT?

We heard their names mentioned in the market, checked their website, and called them. We explained what kind of solution we needed and they responded immediately with what they could do for us.

What is the status of this engagement?

We worked together from May–July 2017.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We had problems with check-in, for example, that the system would double book a seat. The problems we faced before—such as with check-in wherein the system would double book a seat—have been resolved. There are around 300,000 passengers per year and 45-50 flights per day. Everything is working effectively.

How did VOLSOFT perform from a project management standpoint?

We’re quite happy with them. They are available 24/7. Anytime we need help, they can help us via mobile, email, or WhatsApp conversation.

What did you find most impressive about them?

We’re impressed with how they were able to create solutions for us. We’re happy with their services and their direction. The system works very well and ensures passengers are on time. The ground time looks perfect.

We’re really impressed with their services and their team. They’re very skilled people. When we get projects from other airports, we’ll work with them again.

Are there any areas they could improve?

No.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
    Whenever we need them, they’re available to find solutions.
  • 5.0 NPS
    Willing to refer
    I’d easily recommend them. They’re professional.