VISER X

Please describe your company and your position there.

My company is a garments manufacturer. I was the team lead of supply chain management of our company. I helped VISER X with all necessary documents and guidelines from our end.

For what projects/services did your company hire VISER X, and what were your goals?

Our company hired VISER X for the full ERP system development. Previously, all our projects and data were recorded in spreadsheets and it was really tough to organise all documents properly. We were facing problem with data management for taking proper decision of the business. That's why we hired VISER X to develop a complete ERP system for our company so that we can digitalize all our process and have better control over permissions of different roles.

How did you select this vendor and what were the deciding factors?

We requested for proposal from 7 different vendors. Among them, we shortlisted 3 vendors based on their previous work, client list, reputation and budget. Then we had long meetings with all the 3 vendors. At last we understood that VISER X understood our requirements better than other vendors. Their process of work also attracted us a lot. Mainly the budget and the experience were the main decision factor for selecting VISER X.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The scope was huge. We had a lot of manual records which we needed to transform into digital forms. We did a lot of meetings with VISER X team to let them understand our working procedure. They took around 2.5 months to prepare the PRD.

After that they started working with the asset management system first. Then gradually they delivered us supply chain management system, HR management system, Finance management system, Manufacturing management system, Inventory management system, Order management system, CRM. They used Laravel as backend framework and vue.js as the frontend framework.

How many people from the vendor's team worked with you, and what were their positions?

Around 12 team members from VISER X were involved in this project. There were one project manager, 4 backend developers, 3 frontend developers, 2 QA engineers, 2 UI/UX designers. They were very much professional in handling the project.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We have been using the software for 3 months now. I can boldly say that the ERP system has saved 50% of our time and increased our efficiency by 80%. I believe, if we continue to use it for next 1 year, we will be able to make our process hundred times faster and organized than before.

Describe their project management style, including communication tools and timeliness.

They used Jira to manage the project. They divided the whole project into small sprints and after each sprint completion they took our feedback. They used Slack for communication. After every 3 weeks, they did face to face meeting with us to fix the issues and take our feedback. They delayed for around 3 months, but we are ok with that because a lot of decisions were delayed due to our input.

What did you find most impressive or unique about this company?

I must say, their knowledge and experience are outstanding. Besides this, their communication, problem solving skill, new idea etc were very much impressive.

Are there any areas for improvement or something they could have done differently?

I didn't like one thing about them - when any employee goes for leave, they don't inform it to the client before. They should start this practice for better communication and connection with the client.

Please describe your company and your position there.

Khaas Food is an e-commerce platform coupled with a chain of brick-and-mortar stores for safe and pure foods in Bangladesh. In a country of more than 160 million people, safe food is definitely a priority for both the current and future generations and that is where our food platform comes in.

We would like to ensure healthy & happy life by providing wholesome quality food, quick delivery service and excellent shopping experience. By ensuring healthy life, we would like to make our consumers smile. I am working as Head of Growth.

I ensure the growth of business through corporate affairs - external and internal, investment analysis, Finding opportunities and building strategies.

For what projects/services did your company hire VISER X?

We hired VISER X for some digital marketing services like Search engine optimization, Social media marketing, PPC Ad, Website conversion optimization and ecommerce site management.

What were your goals for this project?

Our goal for the project is to continuously increase the targeted traffic to the site through organic and paid methods. At the same time, we wanted to give our customer a better experience within the website through speed optimzation, UX optimization etc.

How did you select VISER X?

In Bangladesh, VISER X is doing good as a digital marketing agency. We heard their name from our other business owners to which VISER X provided service.

So, we shortlisted 3 companies, did meeting with them and finally took decision to work with VISER X as their presentation, experience, knowledge everything was better than other two.

Describe the project in detail.

We started with website management service. VISER X is maintaining everything properly. After getting this service properly, we assigned them to work for generating traffic to our website.

Then they started providing SEO services for our website and came our with excellent result. Besides this we got services of PPC ad management and social media marketing.

What was the team composition?

We communicated first with their web development team, a key account manager handled the whole process. Inside their theam, their web developers worked in the project.

While availing digital marketing services, we communicated directly with the head of digital marketing. Our team worked with their SEO Team Leader, One social media manager and their head of content writing team.

Can you share any outcomes from the project that demonstrate progress or success?

Yes, after their work our website got a very smooth and fast platform for better user experience. They optimized the speed a lot. Besides this, they worked for conversion optimization and it worked dramatically.

Besides this, they handles social media marketing in such a way which increases our brand exposures.

How effective was the workflow between your team and theirs?

They were good at work, but I found it little slow because of synchronization of work among different teams. Overall, they are very much knowledgeable and their experience level is very high.

They know what they are doing and implements everything perfectly. The best thing is, they maintained transparency in every aspect of their work.

What did you find most impressive about this company?

I like the way they maintained the digital marketing strategies and implemented them. They explained everything upfront and made us understand what they will do, what could be the result and how we will measure things. We never got such thing in any other agency.

Are there any areas for improvement?

They can improve their reporting system, they send report once a month. If they could send report every week, it would help us to track the work easily.

Please describe your company and your position there.

ACE Advisory grew from a vision to create a world-class outsourcing and professional services firm that could service clients across the world and in Bangladesh. Started by two dynamic individuals, the firm has in almost a decade of operations, established a branch which is associated with high quality professional services and in-depth insight into regulatory matters.

Led by some of best minds in accounting, payroll, tax and consulting, ACE Advisory employs people with a diverse range of skills working collaboratively to put the client first. Our people are encouraged to think beyond the obvious and combines strategic thinking, innovative technology and rigorous research methods to provide advice that doesn't just solve problems but takes developments to the next level.

For what projects/services did your company hire VISER X, and what were your goals?

Our website was created 10 years ago but needed upgradation. Since we did not have an in-house team we went to ViserX to update our website and also optimize for SEO.

How did you select this vendor and what were the deciding factors?

We heard about ViserX from a professional source and deciding factors were the professional approach, good understanding of our needs and pro-active approach.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Scope of work includes updating website code, design and content to ensure SEO compliance, keyword assessment and management, and regular website support services.

How many people from the vendor's team worked with you, and what were their positions?

A project manager, a SEO analyst, a web developer and design consultants.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our website traffic and raking increased exponentially since the account was handed over to ViserX. General feedback was also that it was a much nicer website than before. We received significant leads through the site since Jan 2021.

Describe their project management style, including communication tools and timeliness.

Project management was done pro-actively through a WhatsApp group and a Google Sheets tracker. Weekly conference calls ensure regular updates and monthly SEO meetings gave us insight into the progress of the SEO work.

What did you find most impressive or unique about this company?

- Support at all hours. - Design taste is excellent. - Their ability to understand our business is great

Are there any areas for improvement or something they could have done differently?

Not till now.

Please describe your company and your position there.

I am the CEO of Xubisoft. We are providing software development services to worldwide clients.

For what projects/services did your company hire VISER X, and what were your goals?

We hired VISER X for developing a web application to manage our projects online. Our goal was to bring automation in our tasks.

How did you select VISER X and what were the deciding factors?

We heard about VISER X from one of our friends. Deciding factors were their positive reviews, past projects and dedication of work.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

VISER X did everything from Scratch. First of all they showed us the Sprints, then they completed UI-UX design, once we approved, they started developing the whole project. They used Laravel as backend and jQuery at fronend along with tailwind css.

How many people from the vendor's team worked with you, and what were their positions?

1 dedicated project manager, 2 laravel developers, 1 frontend developer, 1 UI-UX designer and 1 QA engineer worked with us.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We are very happy with the outcome. There were small bugs which they fixe over time. Their after development service is very good.

Describe their project management style, including communication tools and timelines.

They are boss at communication. We used Slack to communicate. After every Sprint they set meeting with us to show the progress of work.

What did you find most impressive or unique about this company?

They used an agile methodology to complete the project which was very impressive.

Are there any areas for improvement or something they could have done differently?

They couldn't meet the project deadline, they took 1 month extra to complete the project. Though we were responsible slightly here. We were not able to provide them feedback on time which delayed the project.

Please describe your company and your position there.

I'm a Head of Ideas of a multinational company Impact+.

For what projects/services did your company hire VISER X?

We needed an agency to finish some important projects over the time. We got some reference about Viser X and got interest to hire them.

What were your goals for this project?

Goal was to get a user friendly and conversion optimized web design where customer will feel safe and interest to engage.

How did you select VISER X?

We contacted them first, then they sent us a proposal. After some negotiation we came into final decision and selected VISER X. We contacted 3 service providers and found VISER X's proposal reasonable and promising.

Describe the project in detail.

It is an online educational platform with social media features. VISER X did the UX design of the website and mobile app.

What was the team composition?

From our end, me along with my support team made all communications with VISER X. We provided them detail instruction along with some specifications. After that, they started brainstorming and showed us some ideas.

Then we finalized one design and started work. Throughout the whole project time, we made a lot of revisions. We are happy with the overall service.

Can you share any outcomes from the project that demonstrate progress or success?

VISER X provided a design exactly what we were expecting. Our main focus was to get a conversion optimized website. VISER X designed it perfectly. We tested it in many ways and we are happy with it.

How effective was the workflow between your team and theirs?

Workflow was good. We did weekly meeting for the updates. After every month, there was a decision maker's level meeting. All these things helped us to maintain the quality.

What did you find most impressive about this company?

They are very much professional. They discussed everything upfront and every time we requested for revision, they did it as fast as possible. The best part is they didn't keep any communication gap.

Are there any areas for improvement?

While brainstorming, they took longer time. I think it made us little impatience. They can work on it to minimize their required time.

Please describe your company and your position there.

We have been working together for some SEO-related projects during that time.

For what projects/services did your company hire VISER X, and what were your goals?

The projects were not easy to fulfill but yet we're able to have the best results we could ever have.

How did you select VISER X and what were the deciding factors?

VISER X had been introduced to me by a friend. And this company was really that good.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

We had a lot of interrelated things to handle at that time. SEO, UX-UI designs, and the like. It was an amazing work journey for us.

How many people from the vendor's team worked with you, and what were their positions?

There were 2 SEO specialists working with us that time.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The results were fantastic. Thus, VISER X is a reliable firm.

Describe their project management style, including communication tools and timelines.

The team of VISER X was really amazing. No complaint despite the fact that we encountered some little issues but then everything went great and fine.

What did you find most impressive or unique about this company?

Their level of professionalism and dedication is unmatched.

Are there any areas for improvement or something they could have done differently?

When it comes to ideas implementation and the enhancement of ideas, they're all great in this aspect.

Please describe your company and your position there.

DianaHost, a reputed IT company, Member of BASIS, eCAB & BDHPA in Bangladesh ICT sector. DianHost team is currently working with Own portal, e-Commerce, Web development, SMS Gateways & Other Apps. DianaHost providing E-Commerce, Web Development, Digital Marketing, SMS Gateway, Hosting Space, Domain Registrations, Software development and Graphic Design Services.

For what projects/services did your company hire VISER X?

We were looking forward to a company to do our SEO job as we were expanding overseas.

What were your goals for this project?

• To get our targeted keyword and strategy to reach overseas clients

How did you select VISER X?

We get the best support and service from VISER X we are really happy and appreciate their solution.

Describe the scope of their work in detail.

We gave them to do a study about Bhutan, Srilanka, and Nepal market they have done a really great job.

Can you share any outcomes from the project that demonstrate progress or success?

Since the start of the project, their staff was dedicated to us and I really loved it.

How effective was the workflow between your team and theirs?

The workflow was really amazing. Viser X team is really very cooperative and we appreciate it.

What did you find most impressive about this company?

I have found the CEO Mr. Faisal has an amazing personality. He takes care of our project from his busy schedule and I loved this and I loved how he takes care of his clients.

Are there any areas for improvement?

They are doing really great for now. They can open a call center hotline number so that we can talk when our Account manager is on leave.

Please describe your company and your position there.

I am the founder and CEO of khatimodhu.com, we provide pure honey.

For what projects/services did your company hire VISER X?

Where are looking a good service to develop our digital marketing for our company.

What were your goals for this project?

We wanted to develop digital marketing to increas our sales.

How did you select VISER X?

I was searching online to develop digital marketing solution and that's time I found VISER X.

Describe the scope of their work in detail.

We think they are very excellent experienced worker so we believe that we will get good service to develop our company.

What was the team composition?

Our team was agree.

Can you share any outcomes from the project that demonstrate progress or success?

Now our company is going well.

How effective was the workflow between your team and theirs?

Very good

What did you find most impressive about this company?

There skill and communication is awesome.

Are there any areas for improvement?

Everything is going very good.

Please describe your company and your position there.

I have a consulting firm with Civil Engineering consultancy and I am the CEO of the company

For what projects/services did your company hire VISER X, and what were your goals?

For my few websites I am working on them for some consultancy about how to improve the website performance

How did you select VISER X and what were the deciding factors?

I know about them from long age

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

I have few websites I am working and I hired for the improvement of my website's performance.

How many people from the vendor's team worked with you, and what were their positions?

I only consulted with the CEO of the vendors

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Obviously it was great after consulting with the vendors.

Describe their project management style, including communication tools and timelines.

Everything was nice

What did you find most impressive or unique about this company?

The are working honestly and too much helpful

Are there any areas for improvement or something they could have done differently?

They works really exceptionally for any project

Please describe your company and your position there.

I have a Photo Editing company. We provide Photo Editing Service for any eCommerce site.

For what projects/services did your company hire VISER X?

Although my company is over 04 years old but due to lake of Promoting we didn't get regular customers. So the company was in a loss.

From one of my friend's recommendation we contacted and hired VISER X for Digital marketing for the various social media platform.

What were your goals for this project?

To get regular clients for sustainable growth of our company.

How did you select VISER X?

From one of my friend's recommendation we contacted and hired VISER X for Digital marketing for the various social media. The feedback of the company was very positive. After a several successful meeting, we hired VISER X

Describe the scope of their work in detail.

The did Digital marking throat the three months period. We got lots of regular clients. Now my company is doing very well.

What was the team composition?

Very nice

Can you share any outcomes from the project that demonstrate progress or success?

We got lots of regular clients which boosted my company sell.

How effective was the workflow between your team and theirs?

Very effective collaboration.

What did you find most impressive about this company?

They are highly skilled and professional, easy to work with them.

Are there any areas for improvement?

They should focus on international market as they have a very high level of skills and pronatalism.