North Charleston Marketing and Advertising Agency

We partner with businesses to market to the right people, capture their attention and get results with premium video production, design, media planning, and distribution.

 
$5,000+
 
$100 - $149 / hr
 
10 - 49
 Founded
2009
Show all +
North Charleston, SC
headquarters
  • 1019 E Montague Ave
    North Charleston, SC 29405
    United States

Reviews

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Brand Identity, Digital Ads & Website for Men's Health Club

"Their ability to turn the image we had of our business into a brand identity is exactly what we hoped for."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
4.5
The Project
 
$10,000 to $49,999
 
June 2018 - Ongoing
Project summary: 

VIP Marketing & Advertising provides comprehensive branding services, including both paid digital and tv ads. They also redesigned a website and produce print collateral.

The Reviewer
 
1-10 Employees
 
Charleston, South Carolina
Business Manager, Men's Health Clinic
 
Verified
The Review
Feedback summary: 

Brand recognition and ad conversion rates have improved dramatically since the engagement began. VIP Marketing & Advertising brings creative ideas of their own to the table. While communication could be improved, their efficiency and quality of work generally win the day.

BACKGROUND

Please describe your company and your position there.

I’m the business manager for a private men's health clinic located in Charleston, SC. I manage the office, oversee financial decisions and operations, and do the marketing for the company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire VIP Marketing & Advertising?

We needed help to build a brand identity for our company. We didn’t have the knowledge, expertise, or bandwidth to create a clear image that could reach our target audience. We decided to outsource both the strategic side of the marketing campaign as well as the creative and content management.

What were your goals for this project?

We wanted to increase sales and become recognized as the go-to physician for our specialized services in the greater Charleston area. The campaign needed to be sophisticated and clearly express that the services we provide are the premiere choice.

SOLUTION

How did you select this vendor?

They were suggested to us by our local cable station representative.

Describe the scope of their work in detail.

VIP Marketing & Advertising had a series of discovery meetings to discuss our goals and our company’s brand. Their team focused on the major drivers for our business. From there, they developed an advertising plan that included traditional and digital media. They worked with us on creative concepts for TV commercials, digital presence, and paid online advertising.

Eventually, we decided to completely revamp our website. VIP Marketing & Advertising put our existing content into a more professional layout that also promotes the image that we want to portray. They use that same brand and design to create new brochures and print material for us to use at expos and networking events.

What was the team composition?

I work closely with the principals at the firm.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Our ads are now recognized much more and better-received. We’re waiting to see what the response is to the new website. While our new customer numbers have stayed approximately the same, the conversion rate of purchased services has increased slightly.

How effective was the workflow between your team and theirs?

Communication has been good to date. However, they just did a reorganization and we will be dealing with a different account manager.

What did you find most impressive about this company?

Their ability to turn the image we had of our business into a brand identity is exactly what we hoped for.

Are there any areas for improvement?

Because we don’t have anyone in-house with advertising experience, it would be nice for them to describe the details (e.g., the campaign and results) more clearly. That would help us understand what our money was paying for in terms of Google Ads, air time, etc.

4.5
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 4.5 NPS
    Willing to refer

Website & Digital Marketing for Small Local Law Firm

“They do everything I ask of them. I’m really pleased with their level of communication and their abilities.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jan. 2018 - Ongoing
Project summary: 

VIP Marketing & Advertising helps a law firm improve its online presence. After producing videos and making site improvements, they launched a social media campaign and currently oversee digital marketing.

The Reviewer
 
1-10 Employees
 
Charleston, South Carolina
Blair Jennings
Partner, Chandler & Jennings
 
Verified
The Review
Feedback summary: 

The improvements make a better impression on the local community, and the online impact is beginning to expand. VIP Marketing & Advertising is forthright, responsive, and quick to make changes. Regular reports make their work easy to analyze, and their understanding of small business is an asset.

BACKGROUND

Introduce your business and what you do there.

I’m a partner with a law firm.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with VIP Marketing & Advertising?

We needed to redo our website, start an advertising campaign, and produce some video projects to rebrand our online presence.

SOLUTION

What was the scope of their involvement?

They helped with our site and oversaw video production for us. Once we had all the changes in place, they did digital marketing for us. They run a Facebook campaign and implemented organic improvements to our search terms and content.

What is the team composition?

We have one main point of contact.

How did you come to work with VIP Marketing & Advertising?

Their offices are down the street from ours. I decided to start a conversation with them and asked if they could help us.

How much have you invested with them?

We’ve spent around $20,000.

What is the status of this engagement?

The collaboration started in January 2018 and is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our main objective was to expand the online portion of our business and get more contacts through our site. It’s a slow process, but we’re seeing an impact within our local community. We’re very happy with the work they’ve done and are very satisfied with the engagement so far.

How did VIP Marketing & Advertising perform from a project management standpoint?

We usually touch base every six weeks or so to see how they are progressing and whether or not we need to make any changes. Their responsiveness is very good. Whenever I write to them with a question or concern, they always get right back to me. As a small business, they understand our viewpoint.

What did you find most impressive about them?

Their communicativeness is much better than the company we used previously. We always know what they’re doing, so it’s easy to analyze their work. They’re always open and forthright, and I appreciate their honesty.

Are there any areas they could improve?

They do everything I ask of them. I’m really pleased with their level of communication and their abilities, and I don’t have any critical assessment for them.

Do you have any advice for potential customers?

Be communicative. If you have a good idea of what you want to accomplish, they will help you achieve your goals.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They always deliver on time.
  • 5.0 Cost
    Value / within estimates
    The cost is very reasonable for the returns. The quality is very high, and we get good value.
  • 5.0 Quality
    Service & deliverables
    The video work was impressive, and they provided good coverage for some of our most noteworthy cases.
  • 5.0 NPS
    Willing to refer

Social Hiring Campaigns for Construction Company

"They customize their services to fit the project’s needs–they’re a friendly and timely team."

Quality: 
4.5
Schedule: 
4.5
Cost: 
4.0
Willing to refer: 
4.5
The Project
 
$50,000 to $199,999
 
Mar. 2018 - Ongoing
Project summary: 

VIP Marketing & Advertising manages digital hiring campaigns, primarily using Facebook and Instagram channels. Additionally, they created and broadcasted a video targeting specific audiences.

The Reviewer
 
11-50 Employees
 
Charleston, South Carolina
CFO, Construction Company
 
Verified
The Review
Feedback summary: 

The advertising efforts have garnered hundreds of promising, potential hires and expanded online coverage. The VIP Marketing & Advertising team has been a consistent, communicative partner, encouraging a strong collaboration.

BACKGROUND

Introduce your business and what you do there.

I’m the CFO of a construction company. We have three companies for construction, trucking, and concrete.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with VIP Marketing & Advertising?

We were struggling to recruit new employees to help us manage our workload. We had tried radio ads, billboards, newspapers, etc., but needed VIP Marketing & Advertising’s help targeting specific audiences.

SOLUTION

What was the scope of their involvement?

The VIP Marketing & Advertising team launched marketing campaigns through social media. They improved our Instagram presence and post on our Facebook account. Currently, they send us daily leads. Their team recently developed a video for us that they broadcast across multimedia channels.

What is the team composition?

We work with multiple members of their team. Kyle (Brand Manager, VIP Marketing & Advertising) serves as our project manager and helped with our initial marketing efforts. Eric (President, VIP Marketing & Advertising) touches base with us on a weekly basis and ensures his team in on track. There are others who send us leads and work on the online campaigns.

How did you come to work with VIP Marketing & Advertising?

When we decided to seek outside help, we created a broad list of potential firms. We met with 3–4 of our final options, and VIP Marketing & Advertising was the best fit our price and service needs. The interview felt more effortless with them.

How much have you invested with them?

We’ve spent $50,000 on the project.

What is the status of this engagement?

We began working together in March, and the project is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

So far, they’ve procured between 300–350 potential hires for us to contact, due in part to our improving online content.

How did VIP Marketing & Advertising perform from a project management standpoint?

We speak over email, and they’re highly responsive to our questions. We haven’t had any issues with their communication—we’re pleased.

What did you find most impressive about them?

They customize their services to the project’s needs–they’re a friendly and timely team.

Are there any areas they could improve?

I can’t think of anything they could be doing better.

Do you have any advice for potential customers?

If you’re open about your needs, the project will go smoothly.

4.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 4.5 NPS
    Willing to refer

Advertising & Digital Marketing for Retail Flooring Store

“VIP Marketing & Advertising has not only saved us a tremendous amount of time, but also helped increase gross sales.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Sept. 2010 - Ongoing
Project summary: 

VIP Marketing & Advertising manages advertising spots for Google AdWords, social media, TV, radio, publications, and billboards. They also help with design and scripts as needed.

The Reviewer
 
1-10 Employees
 
Charleston, South Carolina
Mike Partyka
General Manager, Carpet Wholesalers
 
Verified
The Review
Feedback summary: 

VIP Marketing & Advertising's top-notch ad placement services have helped the company grow its advertising spend and increase its brand awareness across the board. Their personal, customer-centric approach sets them apart, making them highly valued, longstanding partners.

BACKGROUND

Introduce your business and what you do there.

I'm the general manager at Carpet Wholesalers, a retail flooring store.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with VIP Marketing & Advertising?

Before working with VIP Marketing & Advertising, I was managing all of our advertising campaigns. They approached me with an idea to provide those same services by purchasing advertising spots in bulk, bringing down costs of each spot for their clients and making a commission in the process at no additional cost to us.

SOLUTION

What was the scope of their involvement?

VIP Marketing & Advertising oversees our advertising placements for Google AdWords campaigns, Facebook ads, TV, radio, publications, and billboards. By approaching these campaigns with more purchasing power (backed by additional clients), they're able to reduce overall placement costs, while saving clients the time of having to purchase the spot themselves. They've also helped us trademark our logo and design digital banners or other creative elements as needed.

What is the team composition?

I mostly work with Eric (President, VIP Marketing & Advertising), connecting with him two to three times a week via phone and email.

How did you come to work with VIP Marketing & Advertising?

Eric approached us with an idea that posed no risk to our business. He offered to take some of the work off my hands without us having to spend any more on advertising costs, while making a commission for himself in the process.

How much have you invested with them?

They charge a 15% commission of our advertising budget.

What is the status of this engagement?

We've been working with them for eight years and counting.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

VIP Marketing & Advertising has not only saved us a tremendous amount of time, but they also helped increase our gross sales. We've steadily increased our monthly advertising spend as we continue to grow, which is partially attributable to their work. They've helped us effectively promote our brand and products over the years, providing insider knowledge to help us better achieve our goals.

How did VIP Marketing & Advertising perform from a project management standpoint?

Eric is an expert in his field, leveraging his previous background in working for TV stations. We meet regularly in-person for lunch, and he works closely with us to brainstorm new ideas and set realistic goals. They're very collaborative when it comes to reviewing creative elements (i.e., scripts for commercials, banner designers), and they give us plenty of time to review and approve them.

What did you find most impressive about them?

Even as they've grown over the years, their approach to client relationships is still very personal. Although Eric is in a position to hand off much of his work to others on his team, he still chooses to be very involved with his clients. He's also proactive about coming into our office and discussing our future initiatives.

Are there any areas they could improve?

I don't think so. There's a reason I've been working with them for so long; they're honest, customer-centric, and very transparent about their rates. 

Do you have any advice for potential customers?

I'd recommend clients give them a try. They've provided wonderful, personalized service for many years and we're still very happy in the partnership.

5.0
Overall Score They're honest, good people to work with.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    We've never had an issue with delays.
  • 5.0 Cost
    Value / within estimates
    Their commission structure is very straightforward; there are no hidden fees.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Traditional & Digital Marketing for Local Auto Dealership

"The team keeps us competitive while providing responsive service and fair prices."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Nov. 2013 - Ongoing
Project summary: 

VIP Marketing & Advertising provides digital marketing and advertising services for mainly TV, radio, and social media promotion. The team also updates web content to keep information current.

The Reviewer
 
1-10 Employees
 
Easley, South Carolina
Daniel Black
General Sales Manager, McKinney Dodge Chrysler Dodge Jeep Ram
 
Verified
The Review
Feedback summary: 

Improved traffic and lead generation resulted in 10% annual sales growth. The team is not just cutting-edge, but also responsive and creative. Their quality and range of services distinguish them from the competition.

BACKGROUND

Introduce your business and what you do there.

I’m the general sales manager at McKinney Dodge Chrysler Dodge Jeep Ram. We’re a car dealer that sells both new and used vehicles.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with VIP Marketing & Advertising?

We wanted to get more traffic to our store and drive our website better.

SOLUTION

What was the scope of their involvement?

VIP Marketing & Advertising provides services for video, advertising, traditional and digital marketing, and social media marketing via Instagram and Facebook. The scope focuses more on the digital side than media—radio and TV. The team retargets our website by keeping the homepage, staff profiles, events, inventory, and pricing up to date.

What is the team composition?

I interact with Eric (President, VIP Marketing & Advertising) on a daily basis. I also work with three or four of his employees.

How did you come to work with VIP Marketing & Advertising?

Originally, we interviewed several different companies after trials with various agencies, and after a few rounds, decided that VIP Marketing & Advertising was the best fit for us. However, we switched to another vendor a year ago and increased our spending. We then went back to VIP Marketing & Advertising because they produced better ROI.

How much have you invested with them?

We’ve spent between $50,000–$199,999.

What is the status of this engagement?

We started working together in November 2013, and the partnership is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our sales had declined with the other vendor, and we’re now trying to exceed our levels from our time with VIP Marketing & Advertising. They’ve increased our leads and traffic tremendously. Also, our sales continue to grow by about 10% annually as a result of great marketing and advertising via TV and radio.

How did VIP Marketing & Advertising perform from a project management standpoint?

Eric picks up the phone right away or promptly calls me back if he isn’t immediately available.

What did you find most impressive about them?

The team is creative and uses new cutting-edge technology. They’re always coming up with unique ideas for television and retargeting our website. VIP Marketing & Advertising’s digital marketing, advertising, and messaging set them apart from the previous vendors we engaged.

Are there any areas they could improve?

No, I can’t think of anything. The team keeps us competitive while providing responsive service and fair prices.

Any advice for potential customers?

Every client has to find the right fit with a vendor. Potential clients would be foolish if they didn’t at least interview VIP Marketing & Advertising—at least two or three times before making a final decision. If clients give them a chance, they’ll be impressed with the results.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    We get the quality for what they charge.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Digital Marketing for Kitchen & Bath Goods Retailer

"They never stop looking for new things to try ... I'm very happy with their services."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Sept. 2009 - Ongoing
Project summary: 

Taking full charge of digital marketing, VIP Marketing manages Facebook advertising/Google AdWords and helps with new strategies and PR programs. 

The Reviewer
 
1-10 Employees
 
South Carolina
Office Manager, Kitchen & Bath Goods Retailer
 
Verified
The Review
Feedback summary: 

The business has been growing and the internal is happy with the customer service. VIP Marketing goes above and beyond to meet all needs, while their responsiveness and ability to resolve issues quickly contributed to a long-term relationship.

BACKGROUND

Introduce your business and what you do there.

I'm an office manager at a kitchen and bath retailer.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with VIP Marketing & Advertising?

We needed a company to help us with digital marketing.

SOLUTION

What was the scope of their involvement?

They manage everything from Facebook ads and Google AdWords to making recommendations about PR programs. They also address various technical issues, such as problems with email.

What is the team composition?

We mostly work with Eric (Owner, VIP Marketing & Advertising).

How did you come to work with them?

We worked with Eric before he started VIP Marketing, so we trusted him. He is very knowledgeable and knows what he's doing when it comes to marketing and advertising.

How much have you invested with them?

We pay them about $3,500 a month.

What is the status of this engagement?

We started working with them in September 2009 and the relationship is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Every time we want something different for our company, they come up with a new strategy. They never stop looking for new things to try and bring excellent ideas to the table. Also, they're very efficient. If I need to change anything, they fulfill my requests within 24 hours. The impact on our business has been very positive, which is why we continue the relationship.

How did they perform from a project management standpoint?

They do an excellent job and always respond quickly.

What did you find most impressive about them?

They meet all of our needs. They're pleasant to deal with and work quickly, so I'm very happy with their services.

Are there any areas they could improve?

No. Eric and his team are wonderful.

Do you have any advice for potential customers?

Go ahead and contact them. They do their best to make sure their clients are happy.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    They're very competitive.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer