VentorTech

BACKGROUND

Please describe your company and position.

I am the owner of Darier & Cleef

Describe what your company does in a single sentence.

Tobacco wholesale and retail.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire VentorTech to accomplish?

• ERP implementation

SOLUTION

How did you find VentorTech?

Referral

Why did you select VentorTech over others?

Great culture fit

How many teammates from VentorTech were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

About 6 years ago, we started to implement Odoo ERP in our company, mainly to restructure our warehouse processes and purchase or kind of automate our purchases. And connecting online shops to our ERP, we connected to Magento 2. Multi-shop setup with a full connector importing the orders and exchanging data, we were implementing a PIM system for our product information management, for the online shops, and in the beginning, we started working with a German Odoo partner, who was rolling out Odoo Erp in our company and we were. 

Half year later, we started facing difficulties with customizations and our Odoo partner finally told us that they are not able to comply with our requirements and they couldn't finish the project properly, so we were looking for alternatives. We got in contact with VentorTech and we're shifting the whole ERP and online-shop project to VentorTech which worked well and we are working together for five years very successfully. 

I would do it again; we were significantly saving and realizing savings in our operation. For example in our warehouse we are operating with less than 50 % of our warehouse staff, before the implementation we are processing almost double the amount of orders, everything processes are streamlined, and we are hardly printing any paper anymore we don't print invoices, we don't print picking slips, everything is done on Ventor app on our Mobile Android devices, which we use in the warehouse, even manufacturing processes and taxation processes for our tobacco goods. 

Everything is completely digital and for us, it was a huge improvement in the way we work and our efficiency, and we would do it again. It was a great project and we are still people who continue working together. If any of you has questions or would like to take a look at what we are doing and what we realized, - you are more than welcome to contact me and I'll be happy to show you what we are doing.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• The implementation of the ERP reduced our warehouse staff by 50%, cut our overall costs significantly and increased our sales volume.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Ventor delivered on time and perfectly analyzed our needs.

What was your primary form of communication with VentorTech?

Email or Messaging App

What did you find most impressive or unique about this company?

We were impressed with their excellent communication, technical, and analytical skills.

Are there any areas for improvement or something VentorTech could have done differently?

Everything has been to our full satisfaction.

BACKGROUND

Introduce your business and what you do there.

I’m the president of Kitchen and Bath Global Partners. We’re a software company that has developed a system for kitchen and bath dealers in the US. The new platform is a CRM with many integrations and APIs with QuickBooks on the backend.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with VentorTech?

We needed help with custom software and mobile application development.

SOLUTION

What was the scope of their involvement?

VentorTech has been our software development partner from the get-go. They initially did their due diligence to understand our industry. In the discovery phase, we worked with them to determine the best platform for the project and landed on Odoo. VentorTech outlined our needs and what we wanted to achieve, and they took it from there.

Even past phase one, we’ve provided them with documentation that outlines all the business flows and things we need to do so VentorTech can get a good visual of where they’re going and build accordingly. One of our core features is the ability to integrate with 2020 Design Live, which 95% of our clients use as their design software.

The team has worked on design and development. They’ve built the app for iOS and Android. VentorTech has built the app’s ability to attach products after uploading the design and making them into quotes. We can attach pictures of the items to put them in front of the customers and get a digital signature from them. Additionally, it generates POS for all those products; it’s fully automated to save time.

What is the team composition?

We’ve had anywhere from 3–6 teammates assigned to our account, depending on where we are in the process. If we have to do many things simultaneously, VentorTech allocates the resources.

How did you come to work with VentorTech?

We found them through a referral. One of our key developers worked with VentorTech before. He had his own business, and then he passed the baton to us.

How much have you invested with them?

We’re probably at the $1 million mark.

What is the status of this engagement?

We started working with them in January 2018, and our relationship is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The main metric in our industry is margin erosion; it measures how everything is running. When jobs are quoted, there’s an estimated amount of costs associated with the job. VentorTech has built the system so that anything over the budgeted amount will show the error in the reporting, which is great for our customers. In the past, everything ran through spreadsheets and manual input, but now it’s tailored, and salespeople can look at different dashboards to monitor these things. For example, if it’s a significant number like 3%, a $3 million company would lose $90,000 in margin.

Overall, VentorTech has been an integral part of our team. They know the software and our industry. We’ve really enjoyed working with VentorTech. They’ve built a strong relationship with us; we consider them friends. We talk to them regularly and ask how things are going in their lives. Although it isn’t related to the project, it builds trust, so we work better together.

How did VentorTech perform from a project management standpoint?

They’ve handled the project and communication well. We have meetings about the development process, and they estimate how many hours will be needed. In most cases, the cost comes under what they initially thought.

We keep a drawing board to watch where they are; we can look at it simultaneously and enter information from our end. We communicate through phone calls, email, text, and Zoom. 

What did you find most impressive about them?

The team’s culture is outstanding. They’re open-minded and extremely friendly. They’ve also ensured that the people they bring on their team are engaged and willing to learn more about our business.

Are there any areas they could improve?

Sometimes understanding them is challenging because there’s a language barrier, so it’s been a learning curve. However, it’s never been a critical issue; it’s barely noticeable.

Do you have any advice for potential customers?

Ensure that you present what you want to do and give them a broad picture of what you want. Sometimes people just pick something without including how it affects the overall picture. VentorTech is good at understanding logistics, but they need a good understanding of the project when they’re building a program.

BACKGROUND

Please describe your company and your position there.

I am the CEO of a software development company based in the United Kingdom.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire VentorTech, and what were your goals?

Wirebox has grown as a company from the year 2011 and have taken on bigger projects for larger clients. VentorTech were able to offer us expertise for some of our projects which require custom tools in an ERP system.

There experience is unprecedented in the market for custom EPR projects. They have developed their own custom modules for ERP which we have help install and customise for our clients.

SOLUTION

How did you select this vendor and what were the deciding factors?

We have worked with many custom ERP companies and VentorTech are by far the best. They had the experience, knowledge and support to be able to take on the projects we had.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They developed a timesheet platform which enabled clients to record hours based on projects. This system calculated timesheets for hundreds of clients and producing invoices for the end supplier.

How many people from the vendor's team worked with you, and what were their positions?

Over the 5 years we have worked with over 10 of their team. Their team have always been available and knowledge for our requirements. Their experience has been the best when queries of developing custom ERP modules.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Able to manage large clients, invoicing millions of Euros and thousands of hours among hundreds of contractors.

Describe their project management style, including communication tools and timeliness.

Their Project Management style has been agile and had access to their Project Management tool to manage the workflow and timelines.

What did you find most impressive or unique about this company?

Their knowledge and support of clean code are impressive.

Are there any areas for improvement or something they could have done differently?

Improve their documentation for their modules.

BACKGROUND

Please describe your company and position.

I am the E-commerce & Marketing Manager of a healthcare company

Describe what your company does in a single sentence.

Logistics

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire VentorTech to accomplish?

• Optimise logistics & process

SOLUTION

How did you find VentorTech?

Online Search

Why did you select VentorTech over others?

• High ratings
• Great culture fit

How many teammates from VentorTech were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Optimising logistics by scanning
• Customisation of certain points relating to invoicing (creation of an invoicing mark)

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Increase in the number of parcels sent per day 
• Track products and parcels from A to Z 
• Tracked logistics

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project followed through from A to Z perfectly, met expectations perfectly and didn't hesitate to adapt certain functions to meet needs. Always ready to listen and help

What was your primary form of communication with VentorTech?

Email or Messaging App

What did you find most impressive or unique about this company?

Their service was impressive.

Are there any areas for improvement or something VentorTech could have done differently?

No