Innovative digital craftsmen

We specialise in building bespoke software and eCommerce websites that excite and connect with your audience, delivering superior quality and 5 star customer service.

 
$50,000+
 
$100 - $149 / hr
 
2 - 9
 Founded
2018
Show all +
Market Harborough, United Kingdom
headquarters
  • Airfield Business Park, Leicester Rd
    Market Harborough, LEI LE16 7WB
    United Kingdom

Portfolio

Key clients: 
Allum & Sidaway Image

Allum & Sidaway

We helped the independent luxury retailer with 5 unique stores launch their brand into the online world with a bespoke eCommerce website, and internal systems integrations.

Reviews

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Web Development and SEO for a Jewelry Company

"Companies should hire Velox Commerce because they are professionals that deliver quality work efficiently."

Quality: 
5.0
Schedule: 
4.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Aug. 2018 - Ongoing
Project summary: 

Velox Commerce developed a Magento 2 website. They now provide ongoing maintenance and SEO.

The Reviewer
 
United Kingdom
Jack Allum
Website Manager, Allum & Sidaway
 
Verified
The Review
Feedback summary: 

The high-quality website has generated growth. Velox Communications goes above and beyond to deliver great results and service. The team’s quick turnarounds are particularly impressive.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the website manager for Allum & Sidaway. We specialize in fine and branded jewelry.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Velox Commerce?

We worked with Velox Commerce on a graphic design project and then hired the team again to redevelop our website as an e-commerce solution. We wanted to drive people into our stores.

SOLUTION

What was the scope of their involvement?

Velox Commerce designed and developed a Magento 2 website. Post-launch, the team now does backend management, bug fixes, and SEO.

What is the team composition?

We worked with two developers and one design resource.

How did you come to work with Velox Commerce?

We found Velox Commerce through an industry group that had hired the team.

How much have you invested with them?

We’ve spent between £35,000–£40,000 ($45,121–$51,567 USD). We have a monthly retainer for post-development maintenance.

What is the status of this engagement?

We started working together in August 2018 and the partnership is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The Magento site has increased revenue and led to noticeable in-store traffic.

How did Velox Commerce perform from a project management standpoint?

They've exceeded our expectations for quality, service, and speed. We communicate via email, biweekly phone meetings, and the team’s service desk.

What did you find most impressive about them?

Their speed continues to stand out.

Are there any areas they could improve?

It may be picky, but developers’ fast-pace work has made design deliveries appear slower than they actually are. Overall, there’s room for improvement with standardized speed and communication.

Do you have any advice for potential customers?

Companies should hire Velox Commerce because they are professionals that deliver quality work efficiently.  

5.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer