Varya Vega Info Services Pvt Ltd

Please describe your company and your position there.

I’m the owner of a media and broadcast production company based in India.

For what projects/services did your company hire Varya Vega Info Services Pvt Ltd, and what were your goals?

Our website was old and heavy, so we asked Varya Vega to develop and design a site that reflected our identity and was nimble and accessible for our potential customers. We also wanted to advertise our coworking space on our website, instead of having people walk in.

How did you select this vendor and what were the deciding factors?

We reached out to multiple vendors and selected Varya Vega due to their quote, their existing portfolio and their team’s responsiveness. They gave us an excellent solution for our coworking space listing: to create a 360 degree walkthrough and have a separate webpage on the site itself and this sealed the deal for us

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The briefing was done in person with their entire team: they sent us mock designs and developed wireframes, which we reviewed and had our illustrator give them some key assets in line with our identity. They went ahead and made the website, helped us choose the right domain and hosting platforms, obtained SSL certificates and did all the hygiene work which was beyond the scope initially discussed

How many people from the vendor's team worked with you, and what were their positions?

Kshitij the team leader was our POC, and 2 additional people worked with us: the designer and the developer

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We saw increase in traffic and noticeably less loading time. Our coworking space saw a huge spike in enquiries. We loved the minimal design and layour

Describe their project management style, including communication tools and timeliness.

They’re efficient and communicative. We met in person and had concalls regularly through the process. They stuck to the timelines committed

What did you find most impressive or unique about this company?

They were extremely proactive every step of the way. They helped us even in aspects we had not originally factored in: their support afterwards has been excellent as well

Are there any areas for improvement or something they could have done differently?

The contact form had a few hiccups, and they hlped us setup one on a different service and immediately resolved it

Introduce your business and what you do there.

I’m the creative director of a jewelry company that’s been in business for about 35 years.

What challenge were you trying to address with Varya Vega Info Services Pvt Ltd?

We needed someone to develop and design our retail website.

What was the scope of their involvement?

Varya Vega helped build our Shopify e-commerce website so we can sell our products online.

What is the team composition?

I worked with the owner and two developers.

How did you come to work with Varya Vega Info Services Pvt Ltd?

They were a recommendation from a mutual contact who was very happy with their partnership.

How much have you invested with them?

I believe we invested around $2,000.

What is the status of this engagement?

We worked together from September–November 2021.

What evidence can you share that demonstrates the impact of the engagement?

They were able to modernize the design of our old e-commerce website and make it more functional, which resulted in an increase in sales and web traffic.

How did Varya Vega Info Services Pvt Ltd perform from a project management standpoint?

They were always very stringent when it came to managing the project, so they were clear on the timelines and never overpromised what they couldn’t deliver.

We primarily used WhatsApp and email to communicate.

What did you find most impressive about them?

We liked how they were able to identify solutions to problems easily. Whenever they didn't know how to resolve a concern, they would take their time to research to ensure they have a fix to all our issues.

Are there any areas they could improve?

Even after our partnership has ended, they’re still providing us with ongoing support, so there’s nothing they could further improve on.

Do you have any advice for potential customers?

I would advise you to clearly communicate your needs and be specific with what you want to achieve.