What was the scope of their involvement?
They delivered it in partnership with us at the Department for Transport. There were central government standards and criteria that needed to be met, and Valtech has been key in that area.
In terms of technology and software, the service was completely developed based on user-centric design. It was also a complete service based in the cloud. We use AWS where we host all the environments associated with this service.
The other important feature that Valtech supported was their knowledge and expertise in designing an open-source and open-code API integration.
What is the team composition?
It changed over time, but there were about 24 people who worked on the project.
How did you come to work with Valtech?
Since we are a UK central government department, we have strict procurement and commercial guidelines to follow. We didn’t award the work to Valtech as a direct award — we had to use a framework. That framework went out to the wide market, and then it was up to third-party suppliers to actually submit the bid.
I had the overall responsibility of choosing, but I had to ensure that we adhered to guidelines. There were four members on the evaluation panel where we scored and critiqued the responses we received from a number of suppliers.
We did that independently and then moderated together to discuss each of the scores for every supplier that submitted a bid. Then, a selection was made, and we drilled down and progressed to the next stage of suppliers.
Bringing on Valtech was a result of us collectively agreeing to award the contract based on the quality of the bid that they submitted.
What is the status of this engagement?
We started working with Valtech in August 2017, and we are still working with them.
The original contract with them lasted around 14 weeks, and then to align with the procurement guidelines and the government, we then went back to the market. Valtech was successful in that tender process again.
At the beginning of this year, the scope changed to where we needed a supplier to provide digital expertise, continued software development, and also technical support. We went back to the market, and Valtech won that contract once again.