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User-Centric Product Insights & Design

UXReactor Inc., headquartered in the San Francisco Bay Area, California, is a globally acclaimed consulting firm known for its excellence in user-centered design. Established in 2015 by two Harvard Business School alumni, the firm was built on a vision to scale the impact of user-centered design across organizations. Marked by rapid growth, UXReactor has been a fixture on the Inc. 5000 list as the fastest-growing specialized UX Design and Research firm for four consecutive years (2020-2023).

  • Min project size
    $25,000+
  • Hourly rate
    $150 - $199 / hr
  • Employees
    10 - 49
  • Locations
    Pleasanton, CA
  • Year founded
    Founded 2015

1 Locations

  • Pleasanton , CA

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    Pricing Snapshot

    Min. project size $25,000+
    Avg. hourly rate $150 - $199 /hr
    Rating for cost 4.8 /5

    What Clients Have Said

    UXReactor offers competitive pricing with good value for cost, as noted by clients. Specific project costs range from $225,000 to nearly $1 million, reflecting their capability to adapt to different project scopes and sizes, typically involving small to medium teams.

    This summary is based on verified Clutch reviews.

    Most Common Project Size

    $200,000 - $999,999 based on 6 reviews
    < $49,999 $50,000 - $199,999 $200,000 - $999,999 > $1,000,000
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    UXReactor Review Insights

    Overall Review Rating

    4.9
    • Quality 4.8
    • Schedule 4.8
    • Cost 4.8
    • Willing to Refer 4.9

    Top Mentions

    Review Highlights

    • Positive Impact on User Metrics

      UXReactor's work led to measurable improvements in user satisfaction, task completion rates, and productivity. Clients reported decreased support tickets and increased customer retention rates as a result of the enhanced user experience.

    • Areas for Improvement: Domain Knowledge

      Some clients noted that UXReactor could improve by having more domain knowledge at the start of projects. This would reduce the initial learning curve and make the engagement more efficient.

    • High-Quality Deliverables

      Clients consistently received high-quality deliverables from UXReactor, including comprehensive design systems, wireframes, prototypes, and usability test results. These deliverables were instrumental in achieving project success.

    • User-Centric Design Approach

      UXReactor's commitment to user-centered design was frequently highlighted. They excelled in conducting user research, developing personas, and creating intuitive and efficient user interfaces that significantly improved user satisfaction and engagement.

    • Advice for Potential Clients: Be Prepared

      Clients advised potential customers to be well-prepared with clear project goals and requirements. This preparation would enable UXReactor to deliver optimal results from the outset.

    • Flexibility and Adaptability

      UXReactor demonstrated flexibility and adaptability in their approach, accommodating changes in project scope and adjusting to evolving client needs. This ensured that projects met their intended goals and deadlines.

    UXReactor Reviews

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    UX/UI Design & Field Research for B2B Software Company

    • Market Research UX/UI Design
    • Confidential
    • Jan. 2017 - Jan. 2019
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    4.5
    Willing to Refer
    5.0

    "Their processes are their strength, which allows for consistency."

    Director Design and Product Innovation, Tekion Corp
    Justin Hou
    • Information technology
    • San Ramon, California
    • 201-500 Employees
    • Phone Interview 
    • Verified

    UXReactor was brought on board to help a B2B software company design their customer facing software solution. They engaged in user research to identify pain points before starting the UX/UI components.

    Locations (1)

    10 - 15

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