What evidence can you share that demonstrates the impact of the engagement?
UX Energy has done an exceptional job of understanding our industry, concerns, and the branding and positioning we want to achieve. They excel at translating high-level ideas into a detailed, organized workflow and executing on them upon client approval. It's been a pleasure working together ever since we first engaged UX Energy. We've been pleasantly surprised by how smoothly everything has gone.
We've gotten many compliments on the designs UX Energy has implemented. Our users have commented on the modern look and feel. The team created simplistic and intuitive interfaces that capture many nuanced details within a sleek format. The UX is comfortable and engaging without overwhelming our users, which is our ultimate goal.
How did UX Energy perform from a project management standpoint?
UX Energy is exceptional at communication, organization, timeliness, and responsiveness. They're always around to answer questions. I've never noticed the time difference pose any challenges. They're highly professional and keep within our timelines and budgets. Even when our design projects aren’t fully defined, they organize and prioritize tasks to execute on deliverables we agree upon far in advance.
What did you find most impressive about them?
First and foremost, I value UX Energy's design expertise. They create modern designs that feel like they belong in today's age of technology and where the future is headed, as well. My second compliment is about their carefully thought out UX. They ultimately create products that both look great and are fully functional.
Are there any areas they could improve?
No. I feel really good about our relationship and don't have any constructive feedback. If we did, we would feel comfortable sharing it and know UX Energy would work hard to improve. We haven't had to have that type of conversation.
Do you have any advice for potential customers?
It's a good idea to understand exactly what type of project you're looking after. Consider whether it comes with a full scope of work and if you have a vision for the final product, or if it's something intangible. If it's relatively open-ended, maintaining an open dialogue will help ensure it will work properly.
UX Energy will ask topical questions to help you define the workflow process. There are two different types of design projects, and this team can handle both. I've seen them excel at exact scopes and early design concepts alike.