UTrust for software testing Services

BACKGROUND

Introduce your business and what you do there.

I’m the organizational capacity specialist at Land O’Lakes Venture37.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with UTrust for software testing Services?

We needed someone to do our website QA testing and consulting.

SOLUTION

What was the scope of their involvement?

UTrust does the testing of our website and helps us with terms and conditions, as well as supervising the work of the development company.

What is the team composition?

There are three testers and they’re also providing some coordination with the development company. They’re looking to solve any potential problems.

How did you come to work with UTrust for software testing Services?

We posted a job advertisement on some websites and they were one of the companies that responded. When we interviewed them, their experience and knowledge was the most appropriate. They were willing to expand their work in a strategic manner.

What is the status of this engagement?

We started working together in March 2019 and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I’m pleased with their coordination and their help in selecting a development company. They also joined us in the interviewing process with service providers. I’m very satisfied at this point.

How did UTrust for software testing Services perform from a project management standpoint?

They could communicate more. They have one person who is the main focal point in all communication. It wasn’t a problem with us but if they have more projects, it could maybe be a problem.

What did you find most impressive about them?

They’re very professional with testing, writing terms and conditions, and how to transfer the website idea into a technical specification.

Are there any areas they could improve?

I think they should have more people to be responsible for the main communication and to be focal points for the project. They only have one person responsible for that.

Do you have any advice for potential customers?

If any company needs to develop a website or an application, I suggest using them.

BACKGROUND

Please describe your company and position.

I am the CPO of Hotdesk

Describe what your company does in a single sentence.

Coworking marketplace with coworking subscriptions for individuals and companies, and providing software for workspaces and companies to manage their space.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire UTrust for software testing Services to accomplish?

• QA for booking app
• QA for hotdeskOS

SOLUTION

How did you find UTrust for software testing Services?

Online Search

Why did you select UTrust for software testing Services over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from UTrust for software testing Services were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Any feature release (preparing test cases after reviewing PRD and executing them) 
• Bi weekly regression testing before release for App and HotdeskOS

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• finishing test cases before deadline
• bugs identified before releasing to maket

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, the team delivers on agreed upon timings. Tickets are properly logged And team is very responsive on slack

What was your primary form of communication with UTrust for software testing Services?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I'm impressed with their smooth handover as different people get assigned to projects. Their initiatives to increase the scope of work

Are there any areas for improvement or something UTrust for software testing Services could have done differently?

No, any feedback we had throughout our work was well noted and implemented