Easily managed QA team for growing dev companies

UTOR is an easily managed Software Testing company that helps growing development agile teams to implement their business ideas. We can jump on your project and cover all the QA needs – from creating test strategies to covering different types of testing and setting up a CI framework. We have experience in financial, e-commerce, advertising, marketing, education, fitness, and med domains.

Our area of strength is knowledge of how to fully close your QA department and the ability to work as one team with your developers.

 

📍 WE HELP:

  • Set up the QA process into a development team (it's our strength)
  • Find functional \Performance \Security issues in your app before your clients find them
  • Launch a project to production without major issues while respecting your deadlines
  • Reduce expenditure on in-house QA team
  • Compatibility testing on different platforms/devices
  • Raise your client retention

 

Book a call with CEO Sergey Smaglyuk to discuss your request:

https://harmonizely.com/smaglyuk-sergey/project-discussion

 
$5,000+
 
$25 - $49 / hr
 
10 - 49
 Founded
2016
Show all +
Dnipro, Ukraine
headquarters
  • Kharkivska, 8A, Suite 4
    Dnipro, DN 49000
    Ukraine
other locations
  • 47 King William Street, London, England EC4R 9AN, United Kingdom
    London 49
    United Kingdom

Portfolio

~ 3 months Image

~ 3 months

Manage my car application that helps to check the status of car insurance, technical car observation, and other vehicle documents.


Reason to hire us:
Check the application on different devices before the release and provide a detailed report on all the issues and improvements.

What was done:

- Exporatory testing of Android

and IOS app

- Functional\UX testing

- Compatibility testing

- Outlining the scope of Acceptance tests

- Verification of fixed issues

Results:

- All 50+ issues were fixed and verified

- The app of good quality was launched

Link to the company:
https://apps.apple.com/al/app/manage-my-car/id1468175383

In Progress ~1 year Image

In Progress ~1 year

Digital marketing experts with offices in Nottingham and London. According to hedrum.com, Hallam is #33 on the list of TOP independent companies. Hallam helps businesses to grow and thrive online. The world's leading brands trust Hallam specialists with delivering exceptional results.

Reason to hire us:
The client wanted to find a QA partner to test their projects

in order to prevent major, critical, and blocker issues


What was done:

- 23 projects tested (still working together)

- Functional/UI/UX/Performance testing

- Consulting in Automation testing

Results:

- The client’s developers quickly got feedback on the status of the products from the QA team.

- Each release to production had minimal support after the launch.


Link to the company:
https://www.hallaminternet.com/

~ 2.5 years Image

~ 2.5 years

Europe`s biggest fitness community.


Reason to hire us:
Bogdan wanted to connect QA engineers at the beginning of the development to be sure that the product won’t have problems after every release. The QA process implementation was the main goal.

What was done:

- The QA process set up (commiunication, flows

etc.)

- Functional\UI\API\Perfomance manual testing

- API automation testing

- Verification of fixed issues

Results:

- Releases were stable, without major issues

- All needed browsers and devices covered

- End users were happy with the quality of the platform

Link to the company:
http://www.zivalife.com/home

In Progress ~ 1 year Image

In Progress ~ 1 year

Mssg.me helps your Instagram

customers to find the best way to
contact you. Get messages from
different messengers in one Inbox.

Reason to hire us:
The client wanted to find a QA partner
for testing their project to prevent
major, critical, and blocker issues.

What was done:

- iOS

application testing

- Functional\UI\UX testing

- Compatibility testing

- Verification of fixed issues

Results:

- First releases were successfuly launched

- Great feedbacks from end users

Link to the company:
https://mssg.me/

~2 years Image

~2 years

 

DASA is the biggest medical diagnostics company in Brazil. Sara application is a personal health assistant. A client wanted each release without major issues in production. He didn`t have a QA flow, so he decided to inject QA process into development and ask for our help.

Reason to hire us:
There were 5 developers without any QA process inside.

Also, iOS and Android apps were in differeent conditions. They wanted to setup a QA process using UTOR engineers.

What was done:

- Exporatory testing of Android\IOS\Admin platform

- The test strategy/test documentation created

- Functiona\UI\UX\API testing

- Verification of fixed issues

Results:

- Fully covered the QA process

- The product became fully stable

- 0 blockers and major issues in production during 14 releases

- Good feedbacks from end users


Link to the company: https://www.roundpegsinc.com/en/

~ 2 years Image

~ 2 years

 

Connectoo is a comprehensive end-to-end social network for teachers and parents.


Reason to hire us:
The client hired a development company for developing his product.
UTOR was hired as a 3d party to cover the QA processes in their development team.

What was done:

- The MindMap of all features/relations that

exist in the app created

- The test strategy/test documents/regression plan created

- 2 QAs Tested IOS/Android/Admin panel

Results:

- Each release was without major issues in production

- QA process was fully covered by UTORs QA engineers

- End users were amazed by this application


Link to the company: http://www.myconnectoo.com/en/home/

In Progress ~ 1 year Image

In Progress ~ 1 year

 

RunwaySale is the biggest South African designer flash sales site. It is a members-only online shopping community.


Reason to hire us:
Development team located in Eastern Europe and South Africa. There were 10 persons in a team.
The team used agile and spent developers' and PMs' time to test the product. Thus, they wanted to get a QA to

do their job.

What was done:

- Exporatory testing + file issues

- The test documentation prepared

- The scope for Automation testing outlined

Results:

- Releases are faster and more stable

- All needed browsers and devices covered

- QA process fully covered


Link to the company:
https://www.runwaysale.co.za/main/customer/account/login/?_nosid=1

~ 1 year Image

~ 1 year

 

Itaú BBA is Latin America’s largest Corporate & Investment Bank. It is a part of the Itaú Unibanco group, one of the world’s largest financial conglomerates.

Reason to hire us:
Round Pegs is a company that developed the app. We were hired to fully cover the QA process to be sure that the end product will be of the highest quality.



What was done:

- The QA process set up (commiunication, flows etc.)

- iOS/Android Apps + Admin panel tested

- Functional\UI\API\Perfomance manual testing

- API automation testing

Results:

- The app was aproved without major and blocker issues

- Client was happy with an app

Link to a company: https://www.roundpegsinc.com/en/

Hey there

Reviews

Sort by

QA Testing for Software Development Company

"On top of having high-quality QA skills, UTOR is willing to work in a proper partnership."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
May 2019 - Ongoing
Project summary: 

UTOR provided QA testing for a software development company. This included manual QA testing for a marketplace app and automation testing on a medical data platform and a B2B SaaS platform.

The Reviewer
 
51-200 Employees
 
London, United Kingdom
COO, Software Development Company
 
Verified
The Review
Feedback summary: 

The testing services met the expectations of the internal team, leading to a successful longterm partnership. UTOR is communicative and collaborative, ensuring a smooth workflow. The team is transparent and knowledgeable.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the COO of a software development company, serving customers predominantly in the UK. We have a team of over 60 working on a range of projects covering B2B and B2S SaaS, IoT, marketplaces, and on both web applications and native apps.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire UTOR?

We wanted to expand our QA capabilities, both in terms of skills in manual QA as well as automation testing. The projects we have used UTOR, to date, include picking up the slack in manual QA on a marketplace app, as well as implementing automation testing on a medical data platform, and a B2B SaaS platform.

What were your goals for this project?

We needed to find a reliable partner where we could scale up and down depending on project volume and crunch periods. We also wanted someone we could properly integrate with, and ensure we're embedded in our own working practices. We also insisted on knowledge share back to our core team.

SOLUTION

How did you select this vendor?

We have several different ways of selecting this resource, from full time inhouse, freelanceer and then working with a partner company. We benchmarked the different approaches and identified that UTOR provided the best value, both in terms of cost, as well a reliability.

Describe the project in detail.

Each project we have worked on with UTOR has been different, but we always review their candidates upfront, for suitability. If there are any issues or problems with compatibility, UTOR find a new candidate quickly, and anyway all the work is overseen by the UTOR CTO.

Once onboarded, the UTOR QA works as part of the team, and is fully integrated into our processes, with oversight and recommendations provided by the UTOR CTO.

What was the team composition?

We have 3 or 4 UTOR QAs at any point in time, covering both manual QA and automated QA, depending on the needs of the projects we have ongoing.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The key outcome is that we continue using UTOR for our specialist needs and for overflow QA work! As described above, we have used UTOR on several projects now, and we have 3 or 4 QA engineers from them at any particular point in time.

How effective was the workflow between your team and theirs?

Remote working, by its definition, requires over-communication and a proactive approach. UTOR always communicated well, and often were the ones feeding back to us if the workflow wasn't working well enough, either into the project team, escalating to me or via their CTO in our review meetings. Working with UTOR helped us pinpoint problems with our own workflow.

What did you find most impressive about this company?

On top of having high-quality QA skills, UTOR is willing to work in a proper partnership. This has involved lots of transparency, knowledge share back and forth, and acknowledgement when things haven't gone wrong, as they inevitably do!

Are there any areas for improvement?

Not too much really, I think the only thing is that they were a bit polite to start off with in terms of raising issues with my own team, whereas I welcome the feedback and we could have gotten to the deep partnership sooner.

5.0
Overall Score Overall really enjoy working with UTOR, and value them as partners.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Good availability, always got the resources when we need them.
  • 5.0 Cost
    Value / within estimates
    Excellent value, and prepared to invest in the relationship.
  • 5.0 Quality
    Service & deliverables
    Excellent skills and proactive input.
  • 5.0 NPS
    Willing to refer
    Very happy to refer to a friend, hope they get the same service!

Test Automation Setup for Customer-Facing Web App

"Their QA engineers allow us to be confident in the quality of our application."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Dec. 2019 - Ongoing
Project summary: 

UTOR assisted in building automation tests using a custom Cypress.io setup. Their tests were for an existing consumer app project. They've also supported functional testing for web and mobile solutions.

The Reviewer
 
11-50 Employees
 
Helsinki, Finland
Chief Product Officer, No-Code App Dev Company
 
Verified
The Review
Feedback summary: 

The new testing covers the entire functionality of the app, and UTOR regularly updates the framework setup. Within the past month alone, they've identified about 50 harmful issues to resolve. The proactive team has even suggested UI improvements to the product.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Chief Product Officer in a no-code app development platform company. We also have a professional services unit that delivers custom-made multi-platform apps to different customers using our tech.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire UTOR?

We were looking for a QA partner to help us build automation tests for an existing, mission-critical customer app project, as well as do functional testing on both web and mobile

What were your goals for this project?

Get good automated test coverage using an appropriate technology for the web app, and a good set of test scenarios so that the mobile apps can be manually tested in a comprehensive fashion.

SOLUTION

How did you select this vendor?

We published a job on Upwork and chose UTOR from many companies. The reason was instant availability, good communication skills and top-rated feedback.

Describe the project in detail.

We started by mapping out the user stories / test scenarios we wanted to cover, which was done by UTOR's engineer proactively using the software. After we had a good set of test scenarios covered, we started implementing them with a few different technologies, eventually settling for a custom Cypress.io setup.

What was the team composition?

Functional and automation QA engineers.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The entire functionality of the application is covered with tests. The automation framework setup works well and regularly updates. Test suites and categories have been created for the convenience and ease of performing manual checks.

Over the past month QA Engineers found around 50 harmful issues which have since been fixed by developers Also UTOR QA engineers have provided suggestions about improving the user interface, including how the user is notified about events.

How effective was the workflow between your team and theirs?

We appreciate the efforts of the UTOR team very much. Their QA engineers allow us to be confident in the quality of our application.

What did you find most impressive about this company?

The ability to provide us QA personnel in an on-demand basis, plus a proactive role in suggesting how to holistically improve the test coverage from all aspects.

Are there any areas for improvement?

Nothing significant, perhaps at times it was a bit unclear what was going to be worked on next and what the hour allocation for that would be, but that was also due to us not being able to devote enough time to establish e.g. a clear weekly/daily comms schedule.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Software Testing for Product Dev Company

"UTOR team is so friendly, flexible and empathetic."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Feb. 2019 - Ongoing
Project summary: 

UTOR provides ongoing software testing and consulting services.

The Reviewer
 
11-50 Employees
 
Berlin, Germany
Artem Portugalsky
CEO, Futuro Team
 
Verified
The Review
Feedback summary: 

Due to their QA efforts, third-party clients' solutions are high-quality. UTOR is a professional group with a timely workflow. In particular, they excel at meeting tight deadlines. Their responsiveness to inquiries has been a highlight.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I'm CEO at Futuro Team – Product Development company based in Berlin. We help startups and mid sized companies to build digital products that make sense and to transform from legacy monolith solutions to microservices.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire UTOR?

We needed a partner in the Software testing domain. Somebody who could provide us high-class QA engineers and QA consulting services.

What were your goals for this project?

As a company we provide a high-end services and some of our clients have an extremely high demand on quality. That's why we strive to zero bugs. This is our main goal when we talk about the testing.

SOLUTION

How did you select this vendor?

I've heard a lot about this guys. I think someone recommend them to me. And for me was important that they are "QA only" company with a strict focus.

Describe the project in detail.

There are around 5+ projects where UTOR QA team has improved quality for our clients.

What was the team composition?

1-2 QA Engineers per project.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

I’m very happy that we have chosen UTOR as our QA Partner, we had 5+ projects done - and we are very satisfied with their quality, timing, and professionalism. Guys know how to get an appropriate professional to project with a short period of time. Thank you so much guys for your value!

How effective was the workflow between your team and theirs?

Maximum flexibility and effectiveness.

What did you find most impressive about this company?

UTOR team is so friendly, flexible and empathetic. They always respond quickly to our requests and provide us very professional QA Engineers and Analysts.

Are there any areas for improvement?

So good so far. No objections from our side here.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    According to deadlines
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
    Top quality
  • 5.0 NPS
    Willing to refer
    100%

Software Testing for Telecom Platform

"They provided a good knowledge sharing session for my team."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jan. - July 2019
Project summary: 

UTOR provided manual software QA testing for a cross-platform telecommunications platform. They tested the project on television boxes, Android, iOS, and a website.

The Reviewer
 
51-200 Employees
 
Ukraine
Evhen Kapkanets
CEO, TrinityTV Sweet TV
 
Not verified
The Review
Feedback summary: 

UTOR successfully tested the product with different browsers. They also worked with the UI, API, and performance-based testing. The project improved due to their efforts. The project management was effective and their team supplied positive value. 

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

We develop a platform for telecom.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire UTOR?

Software Testing services. We needed a detailed test report for our project status.

What were your goals for this project?

The main goal was to be sure that our product is the highest quality on all platforms (TV, Android, IOS, web). Didn’t want our users to face issues which we couldn’t catch ourselves.

SOLUTION

How did you select this vendor?

My partner recommended contacting the CEO of UTOR - Sergey.

Describe the project in detail.

The project contained 5 types of devices to test: TV platform TV box Android application IOS application Website UTOR engineers passed functional, UI, browser, API, compatibility and performance test.

At the end of testing, they provided a very detailed test report which helped our in-house engineers to improve our product. Moreover, they provided a consulting session with our in-house engineers where they shared their thoughts about improvements in our internal QA processes.

What was the team composition?

2 engineers: QA manual engineer - Alexey QA manual engineer - Artem QA performance engineer - Yan

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The outcome is good and I can sleep at night! Our users are happy, we have a 5-star feedbacks and product improved from a quality point of view.

How effective was the workflow between your team and theirs?

Easy and flexible.

What did you find most impressive about this company?

They provided a good knowledge sharing session for my team. Also, they always tried to provide real positive value and impact on a business. That was impressive!!

Are there any areas for improvement?

Hmm.. for me everything was clear in communication. I got the value from UTOR. The job was done.

5.0
Overall Score Will work with them
  • 5.0 Scheduling
    ON TIME / DEADLINES
    5 stars
  • 5.0 Cost
    Value / within estimates
    nice
  • 5.0 Quality
    Service & deliverables
    Nice reports
  • 5.0 NPS
    Willing to refer
    year

Automation Testing of Mobile App and Frameworks

"Everyone understood what to do and how to do it."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Feb. 2018 - Ongoing
Project summary: 

UTOR tested a mobile automation framework and a GSM modem written in Python. They also tested against a remote Unix node through a Paramiko SSH module.

The Reviewer
 
11-50 Employees
 
Ukraine
CEO, Web and Mobile Development Firm
 
Verified
The Review
Feedback summary: 

Their end-to-end automation testing validated the quality of the selected features. UTOR responds quickly within a reliable partner. Other team strengths include project management and quality.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m the CEO and founder of Wamisoftware, an outsourcing firm for web and mobile development.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire UTOR?

I needed automation testing for our product, which I needed to release by a deadline.

What were your goals for this project?

I wanted to ensure the quality of our product and its features.

SOLUTION

How did you select this vendor?

I reviewed their profile on Clutch, then found their CEO on Facebook and discussed a possible cooperation.

Describe the project in detail.

They tested two automation frameworks written in Python. They used Pytest, Appium, and Selenium to test mobile automation and unittest, REST client, and Bash to test our GSM modems. They also tested against a remote Unix node through a Paramiko SSH module and executed on a time basis using Jenkins with remote workers.

What was the team composition?

Their team included a technical lead and two automation testing engineers.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

They ensured the quality of most of our features through their end-to-end automation tests.

How effective was the workflow between your team and theirs?

We communicated well and received fast responses from each team member. Everyone understood what to do and how to do it.

What did you find most impressive about this company?

Their quality and project management stood out.

Are there any areas for improvement?

No, we’re very satisfied.
 

5.0
Overall Score I look forward to working together again.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They delivered on time.
  • 5.0 Cost
    Value / within estimates
    They offer good value.
  • 5.0 Quality
    Service & deliverables
    They offer qualified and experienced specialists.
  • 5.0 NPS
    Willing to refer
    I'm sure I will refer them.

Web-Based QA for Philanthropy Company

"...I was pleasantly surprised by the quality, speed, and cost of services."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Oct. 2018 - Ongoing
Project summary: 

UTOR implements a variety of manual and automated tests (e.g. regression, performance, compatibility, and security) on a web-based product.

The Reviewer
 
11-50 Employees
 
London, United Kingdom
Head of Engineering, Elbi
 
Verified
The Review
Feedback summary: 

The vendor’s QA services have uncovered many issues, which has improved the product's performance. UTOR has been responsive and disciplined throughout the timeline.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am a Head of Engineering in a charity company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire UTOR?

We have a development team without QA engineers. So, we wanted to be sure that our product is of high quality and decided to find a partner who could cover all QA & Testing activities to join the team (Test Strategy/ Functional testing/ UI testing/ compatibility testing/ security and performance).

To put it shortly, we requested the following: - Manual testing of all the old and new features - Regression test cases - Automate Regression testing - Security and Performance testing

What were your goals for this project?

- To release the product in time without major issues on the production - To test in all the possible resolutions with multiple browsers and devices - To cover the features by automated tests

SOLUTION

How did you select this vendor?

I found UTOR via Google. Checked their profiles with feedback, and they were really good and impressed me. I decided to contact CEO Sergey Smaglyuk via email, and we had a call, where he explained to me all the possible types of cooperations, flow, etc. They are super flexible. I like it.

Describe the project in detail.

We needed as soon as possible to conduct a comprehensive testing of the project from all sides - manual, security, performance and automation testing. UTOR quickly understood all of our goals and proposed an action plan.

What was the team composition?

4 QA engineers: Manual tester - Ihor Security engineer - Yan Performance engineer - Artem Automation engineer - Andrew

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

They found a lot of issues which were later fixed by our developers. They also covered all the features by automated tests.

How effective was the workflow between your team and theirs?

Easily managed, fast response, quality and structured communication.

What did you find most impressive about this company?

This was my first experience with such companies and I was pleasantly surprised by the quality, speed, and cost of services. We will pleasantly work in the future with UTOR and will recommend to friends.

Are there any areas for improvement?

We were very satisfied with their work every step of the way.

5.0
Overall Score Enjoying the cooperation
  • 5.0 Scheduling
    ON TIME / DEADLINES
    According to deadlines
  • 5.0 Cost
    Value / within estimates
    Suitable for us
  • 5.0 Quality
    Service & deliverables
    Good quality
  • 5.0 NPS
    Willing to refer
    Already did it

Platform Testing for Customer Communication Service

"Their quality, friendliness, detailed reports stood out to us." 

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Nov. 2018
Project summary: 

UTOR provided testing services for a web platform. They were responsible for a variety of tests including performance, UI, compatibility, and security. Results were compiled and delivered in reports. 

The Reviewer
 
11-50 Employees
 
Dover, Delaware
CEO, Customer Communication Platform
 
Verified
The Review
Feedback summary: 

A significant number of bugs were found thanks to UTOR’s comprehensive testing and reporting procedures. UTOR responded to messages rapidly and was personable in all their interactions. Customers can expect a robust quoting process that manages expectations and builds trust.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m the CEO of mssg.me. We offer a customer communication web application that helps Instagram sellers contact their customers.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire UTOR?

Initially, we brought UTOR on to provide a range of testing services for our web application. Soon, we’re going to engage them again, utilizing their QA process/engineers. 

What were your goals for this project?

I wanted my product to function properly without my clients experiencing major issues.

SOLUTION

How did you select this vendor?

Several people recommended Sergey (Founder, UTOR).

Describe the project in detail.

They provided several different testing services including functional, UI, performance, security, and compatibility. I received reports that laid out any issues they found, which we then delivered to our developers.

What was the team composition?

I worked with three QA engineers: a security engineer, a performance engineer, and a manual tester.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

They identified over 200 issues, which we passed on to our development team to discuss and remedy.

How effective was the workflow between your team and theirs?

Before we began, they quickly provided me with a quote detailing what they would test and how many hours it would require. Communication was well-structured, and responses came quickly.

What did you find most impressive about this company?

Their quality, friendliness, and detailed reports stood out to us.

Are there any areas for improvement?

No, not that I saw.

5.0
Overall Score I enjoyed our cooperation and am looking forward to working with them again.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They worked according to our time frame.
  • 5.0 Cost
    Value / within estimates
    They provided high value for the money.
  • 5.0 Quality
    Service & deliverables
    They're well-versed specialists.
  • 5.0 NPS
    Willing to refer
    I'd recommend them 100%.

QA Testing for Web and Mobile Development Company

“UTOR was extremely involved in our project and put in more effort than anyone could have expected.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Jan. 2017 - Ongoing
Project summary: 

UTOR partnered with a web and development firm to support their efforts of building apps for other companies. The team of QA engineers worked in collaboration as an integrated part of the process.

The Reviewer
 
11-50 Employees
 
Dnipro, Ukraine
Aleksandr Vdovichenko
CTO, Mushket Mobile
 
Verified
The Review
Feedback summary: 

UTOR delivered a full-fledged document with a categorized and color-coded list of errors, explanations, and resolutions from the QA process. The report both laid out their findings and answered overarching questions. Diligent and informed, the team supplemented execution with consultation.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the CTO of Front.Bend. Our company helps startups and IT companies create new applications.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire UTOR?

We wanted to connect with a QA partner who could help us test all our apps before market release. Our plan was to integrate UTOR’s QA engineers right into the development process.

What were your goals for this project?

Our main objective was to ensure that our platform works without issues. We didn’t want our users to experience any glitches while using our site. 
 

SOLUTION

How did you select this vendor?

I found UTOR through their founder and selected them based on FB.

Describe the project in detail.

We worked on a few projects together. Two specific ones focused on a music player and an iOS app featuring GPS. In addition to application and platform testing, they helped us with verification.

What was the team composition?

The team from UTOR included two iOS developers, two backend developers, a project manager, a team lead, a UI/UX designer, and two QA specialists.
 

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

UTOR's primary deliverables were testing reports that came in the form of color-coded Google Spreadsheets. Each item is labeled with a headline, sorted by status, priority and issue type with a full set of validators to account for different variables. Every issue also lays out the expected and actual result, states the steps to reproduce the error, and links to a corresponding screenshot. On the second tab, there are parallel lists of questions with answers from UTOR. 

At the end of our latest engagement, UTOR produced a detailed report on all the issues and improvements. In one example for an Android and iOS mobile app, they identified and fixed or closed 43 issues ranging in level of severity and priority. Three of these were areas for improvement, four items were critical, three were minor, and the rest were flagged as major issues. By category, they solved 31 functional concerns, two GUI flaws, and eight problems that had been impacting usability. 

How effective was the workflow between your team and theirs?

UTOR’s management performs at a high level. I understood the flow of our cooperation during each step of the project. Based solely on the applications we provided for testing, they returned with a detailed estimation before the project even started. 

What did you find most impressive about this company?

They provided us with not only QA testing, but also suggestions on how to improve our product. It was very important to us that they offered this advice. UTOR was extremely involved in our project and put in more effort than anyone could have expected.

Are there any areas for improvement?

Perfection has no limits.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

QA Testing for Digital Product Company

“They delivered an exceedingly comprehensive QA report, which allowed us to refine the apps before the launch date.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
June 2018 - July 2018
Project summary: 

UTOR assisted the app development process by conducting QA tests. After evaluating the web and mobile apps on multiple devices, they compiled a thorough report of the detected bugs and glitches.

The Reviewer
 
1-10 Employees
 
Toronto, Canada
Founder, WERSTARS
 
Verified
The Review
Feedback summary: 

The QA report included an incredibly detailed list of issues, which proved to be highly beneficial to the apps’ launch. UTOR leveraged their wide-ranging technology to uncover bugs that in-house tests aren’t able to detect. Their engineers managed the project with complete agility and transparency.

The client submitted this review online.

BACKGROUND

Introduce your business and what you do there.

I am the founder and CEO of a digital platform that allows users to save special life moments through photos, videos, and journals.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with UTOR?

In preparation of launching our web and mobile apps, we needed third-party assistance with QA testing.

SOLUTION

What was the scope of their involvement?

We brought UTOR on board to ensure that our platform was bug-free and compatible with all devices. Using their extensive collection of phones, tablets, and computers, they evaluated our web and mobile apps and compiled a report of outstanding issues. 

What is the team composition?

Their team consisted of a project manager, a QA engineer, and a few developers.

How did you come to work with UTOR?

Their founder reached out to us after viewing our listing on Upwork. They were the best fit out of all of the companies that contacted us. 

How much have you invested with them?

We spent less than $10,000 for their services.

What is the status of this engagement?

They worked with us from June–July 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They delivered an exceedingly comprehensive QA report, which allowed us to refine the apps before the launch date.

How did UTOR perform from a project management standpoint?

It was quite easy to work with them because they maintained an open line of communication.

What did you find most impressive about them?

Their communication efforts were impeccable. We’re always hesitant about working with companies that we find online, but UTOR exceeded our expectations.

Are there any areas they could improve?

We didn’t experience any issues with them.

Do you have any advice for potential customers?

I highly recommend working with UTOR.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

QA Testing of Real Estate Marketplace App

“I valued UTOR’s customer service and knowledge base the most.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Nov. - Dec. 2018
Project summary: 

UTOR provided professional QA testing services to assess an iOS mobile app for a real estate-focused search engine. The team focused specifically on the UX and ensuring the product wouldn’t crash upon use.

The Reviewer
 
11-50 Employees
 
Vancouver, Canada
Vadim Marusin
Managing Director, Estateblock
 
Verified
The Review
Feedback summary: 

UTOR’s management and testing experts cultivated a seamless dynamic with the client’s team. They ran a successful period of end-to-end testing for the mobile application on physical devices. The team demonstrated extensive insight and best-in-class customer service.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m the managing director of a company that runs a real estate search engine with a corresponding mobile application.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire UTOR?

We hired UTOR to provide QA testing for our application.

What were your goals for this project?

Our project centered on creating a user-friendly application that doesn’t crash.

SOLUTION

How did you select this vendor?

We found UTOR on Upwork and decided to hire them.

Describe the project in detail.

The team tested our iOS app on physical devices.

What was the team composition?

UTOR assigned a project manager and tester to our project from their staff.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

UTOR’s team tested our application successfully. Our app is very complex and contains many moving parts. Before we started working with UTOR, it was frequently crashing. By the end of our project, all the problems we’d experienced were solved.

How effective was the workflow between your team and theirs?

The workflow between our two teams was great.

What did you find most impressive about this company?

I valued UTOR’s customer service and knowledge base the most. 

Are there any areas for improvement?

No, there are none.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer