UPDIVISION

Please describe your company and your position there.

We are an international network of real estate companies covering over 70 countries, with 550 firms and over 150,000 sales associates. Our portfolio includes, in addition to residential properties, commercial spaces and luxury real estate. I am the Director of Project Management overseeing technical and non-technical projects across all of the organization’s divisions.

For what projects/services did your company hire UPDIVISION, and what were your goals?

Our goal is to supply our members with a comprehensive set of tools to promote their listings to a global audience. We hired UPDIVISION to build an enhanced reporting and analytics tool for our luxury real estate portfolio. The platform is meant to give agents and real estate companies valuable insight into their luxury consumers` behavior: what listings are they looking at, how often are they viewing a property, what country are they coming from and many more.

How did you select this vendor and what were the deciding factors?

We first started researching a solid tech stack and we knew for sure we wanted to go with Laravel. UPDIVISON came as a natural fit since they have experience working with TALL Stack and they are also a Laravel certified company.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Our initial collaboration consisted in mapping out the key metrics and features which needed to go into the analytics and reporting tool. Some of these metrics were based on a legacy tool we were previously using, to which we added a significant number of advanced features and an entirely new UI and backend, transforming it into a powerful self-standing analytics platform.

The platform allows brokers to visualize data and generate comprehensive reports on key performance metrics, such as traffic sources, impressions and visualizations for property pages, segmentations by device, currency, language etc. Users can also schedule reports, choose between different report templates and see, in addition to property performance, data on visitor behavior: new versus returning, average session time per property, average session time per page and many more.

We continue working with UPDIVISION to add new metrics, which can offer further insight into luxury consumer behavior. The platform is powered by TALL Stack - a full stack development solution based on Laravel, Livewire, Tailwind, Alpine.js and jQuery, while the charts are based on Fusion Charts.

How many people from the vendor's team worked with you, and what were their positions?

The UPDIVISION team included a Project Manager, a Technical Lead, three developers and a UI/UX Designer.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The analytics and reporting tool is a valuable source of data for us and a great way to track marketing efforts and the visibility of our luxury real estate listings. The tool gives us granular insight into affluent consumer behavior, so we can tailor our marketing accordingly.

Describe their project management style, including communication tools and timeliness.

Their Project Manager did a really good job in keeping us updated and having regular meetings over Zoom or short updates through email. They were very open to communicate, including discussing technical aspects and providing their insight and expertise. They managed to do good work with little information and they were great at filling in the gaps where specs were incomplete or unclear. We also appreciate their proactivity and the fact that they've continuously pushed the project forward, even when we were swamped with other pressing matters.

What did you find most impressive or unique about this company?

They met all milestones without any issues and delivered everything fast, while also keeping an eye out for usability and user experience. Our collaboration went really smoothly, due to their expertise and dedication.

Are there any areas for improvement or something they could have done differently?

We have not yet had the opportunity to do a formal debrief, likely because the analytics and reporting tool is still in beta release.

Please describe your company and your position there.

The Fluids Specialists (TFS) work in the drilling sector of oil and gas and focus on optimizing the performance of drilling fluids, drilling waste management and associated services. I am a company director.

For what projects/services did your company hire UPDIVISION, and what were your goals?

We had developed in house a stand alone piece of software that aggregates data from key parts of the drilling operations. We needed a web dashboard type application that would allow both our own personnel and clients to be able to view and analyse the data.

Our main goal was to create an app that’s easy to use and where we can easily find the data we’re looking for.

How did you select UPDIVISION and what were the deciding factors?

We had tried hiring a single developer via a well known online agency and this did not go well, wasting a lot of time and money so we were looking for a better solution. We found some of Updivision's Laravel dashboards which we liked and so made contact.

We started talking to them and it was obvious that they had very robust development processes. Our requirements are very specialised and not at all like a generic dashboard application and we were impressed that Updivision made the effort to research the drilling process so they could better understand our needs. Updivision included our in house programmer in the process which really improved communication and the efficiency of the process.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

In the product discovery stage, UPDIVISION’s designer used all the wireframes we created and came up with the ideal user flows. Their team created a lively, colorful design - and functionality we never would’ve thought of. They built a design for the whole app, managing to incorporate all the analysis tools we needed.

A well selection module, a multiwell comparison module, along with pages where we can view attachments, documents or lab results. Next, they built the app itself using Laravel, Livewire, Alpine.js, and Tailwind, while working closely with our in-house developer. Plus, they reviewed our own code to make sure everything clicks together.

They focused on well selection, individual well dashboards, and well comparison, along with user management. More modules of the app are currently in progress.

How many people from the UPDIVISION team worked with you, and what were their positions?

In the product discovery stage, UPDIVISION’s designer used all the wireframes we created and came up with the ideal user flows. Their team created a lively, colorful design - and functionality we never would’ve thought of. They built a design for the whole app, managing to incorporate all the analysis tools we needed.

A well selection module, a multiwell comparison module, along with pages where we can view attachments, documents or lab results. Next, they built the app itself using Laravel, Livewire, Alpine.js, and Tailwind, while working closely with our in-house developer. Plus, they reviewed our own code to make sure everything clicks together.

They focused on well selection, individual well dashboards, and well comparison, along with user management. More modules of the app are currently in progress.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We were pleasantly surprised with how the design turned out. They came up with a very creative way to integrate all the data we need to see - without making it hard to use. The design and user flows clearly put the user’s needs first. We got to play around with the app and test it ourselves, and they acted on our feedback, listened, and improved it along the way.

Describe their project management style, including communication tools and timeliness.

They constantly checked in with us, giving us a detailed look at their step-by-step process and providing regular updates as often as they could. We were always aware of what they were working on and what came next, especially through our regular meetings. Overall, they were very communicative, listened to our feedback, and put in their best effort.

What did you find most impressive or unique about this company?

We are impressed with their creativity in design and finding technical solutions. They figured things out in a way we wouldn’t have been able to. All while staying time efficient and communicating with us all the way.

Are there any areas for improvement or something they could have done differently?

Nothing comes to mind here.

Please describe your company and your position there.

I am the co-founder of FactSumo and Chief Innovation Officer. FactSumo is an online learning platform aimed at building skills easier and faster in a variety of subjects. This is achieved through an intuitive deck system which allows students to learn anything in 5-minute sessions. Previously named Sixty Vocab, FactSumo was rebranded to its current name in March 2016. Sixty Vocab was a Forbes' Startup to Watch in 2014.

For what projects/services did your company hire UPDIVISION, and what were your goals?

As our company grew, we needed help in maintaining the platform, as well as adding new features. We therefore hired UPDIVISION to do continuous development and to help improve some aspects of the platform, both in terms of usability and responsiveness and in terms of bug fixing, code audit and app speed and security.

How did you select this vendor and what were the deciding factors?

We did online research both on dedicated outsourcing platforms and various directories. We evaluated several software companies based on their portfolio and testimonials. A deciding factor in working with UPDIVISION was definitely the fact that they already had two online learning platforms under their belt.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We collaborated with UPDIVISION both for UI/UX design purposes and for development. And we continue to do so. UPDIVISION helped us redesign some of the existing screens in Figma to add improvements and new features. We improved the user flows and UI for lesson creators, adding in reports and analytics. They also designed a new login page and allowed a broader variety of controls for specific types of facts, based on video or audio content.

On the development side, UPDIVISION provides us with continuous development for React, React Native, NodeJS and Express and they coded the new features designed in Figma. They also helped with code audit, testing, CDN integration, code version updates on React, React Native, NodeJS and Express and server updates.

How many people from the vendor's team worked with you, and what were their positions?

The UPDIVISION team consisted of one project manager, a UI designer, a senior developer as technical lead and a frontend developer.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We added several features that significantly improved the learning experience of our users, like the possibility to add text, text to speech and audio clarifications. We also made tracking a lot easier through reports and analytics. Both improvements meant an increased ease of use. Also small design improvements helped make things more visually cohesive.

Describe their project management style, including communication tools and timeliness.

We were in constant contact with the team through Slack and through online meetings. Regular updates were provided either by the project manager or the technical lead. We also used ClickUp to document and prioritize tasks. So we always had throughout the project a solid understanding of what needs to be done, what's in progress and what`s finished and can be tested.

What did you find most impressive or unique about this company?

We appreciate their commitment to making things happen, as well as their genuine desire to help with whatever came up. They are true professionals, very invested in their work.

Are there any areas for improvement or something they could have done differently?

I don't think so. UDIVISION adapts well and with any large project you really have to jump into the project to figure out the best way to optimzie it.

Please describe your company and your position there.

I am a senior IT consultant specialized in process automation. I have founded ClearProp based on over a decade of experience in software consulting, as well as my experience as an amateur pilot.

ClearProp is a management software which aims to help flying clubs and flight schools oversee their entire activity, from receiving and managing flight reservations to scheduling maintenance checks for airplanes.

For what projects/services did your company hire UPDIVISION?

Most management systems for flying clubs and flight schools have outdated designs which resemble Excel spreadsheets more than actual interfaces. They are clunky, tedious to use and lack a good user experience.

We hired UPDIVISON to help with the UI design, especially the mobile experience of booking and managing flying lessons for students and instructors.

What were your goals for this project?

Our goal was to provide a seamless user experience across devices, so that students can easily book lessons, track flying time and see their financial balance. Mobile-friendly design was a must as students and pilots are mostly on the go. They need to track flying lessons as they happen, so an intuitive, really easy to use interface is crucial. The UI should not impede the lesson in any way.

How did you select UPDIVISION?

We mostly did online research. We were looking for good UI solutions, so we found Creative Tim, who offers UI kits and design templates for web and mobile apps. They also offered custom services through their partner UPDIVISION, so we contacted them directly.

Describe the project in detail.

As we already had some of the backend built and the admin panel for the actual flight schools, we wanted to focus more on the end-user experience. At the end of the day, the students and instructors interaction with the app is paramount to the school's business success.

How easy is it for users to book flying lessons? See prices? How easy is it for them to find crucial information like flying stats, financial balance, useful documents? Based on the provided user stories, UPDIVISION worked on the UI design of the screens and user flows. These included: user profile, homescreen, flight activity tracking, flight booking, managing reservations and billing.

What was the team composition?

The team was composed of a UI designer and a project manager.

Can you share any outcomes from the project that demonstrate progress or success?

The UI design provided a cohesive visual and user experience for our flight schools` end users. This also helped us with our visual branding for ClearProp.

How effective was the workflow between your team and theirs?

The workflow was efficient, with regular update and feedback calls between us and the UI designer and their project manager. They were quick to deliver on the provided user stories and they approached screen design in a methodical manner, following user flows very carefully

What did you find most impressive about this company?

We enjoyed working with UPDIVISION due to their genuine interest in our business and software. For them UI design wasn`t just a matter of delivering polished screens, it was a matter of truly understanding our business and what we are trying to accomplish.

Are there any areas for improvement?

Not really. We are very satisfied with the results

Please describe your company and your position there.

IPSO is part of the French group Monnoyeur, one of the largest distributors of farming equipment. As an After-Sales Marketing Manager at IPSO, I am responsible for leading the development of our after-sales marketing strategy and overseeing all campaign implementations.

I have also been tasked with the implementation of the e-commerce platform IPSO [email protected], dedicated to providing quality parts and logistics assistance to our after-sales customers.

For what projects/services did your company hire UPDIVISION, and what were your goals?

Agriculture is a rapidly evolving field, especially with the advent of Industry 4.0 digital transformation. As one of the biggest players on the market, we wanted to seize the opportunity.

We wanted to create a highly robust and scalable e-commerce solution, from which to develop an entire ecosystem for the modern farmer. So, we hired UPDIVISION to make this happen.

How did you select UPDIVISION and what were the deciding factors?

We selected UPDIVISION based on research conducted by our team and a recommendation from our ERP provider. The main deciding factor was their experience in building complex e-commerce solutions.

The second factor was their ability to address business needs through a proven, step-by-step process. This was extremely helpful in the product discovery stage.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

During the product discovery stage, we worked closely with UPDIVISION to create wireframes, user stories and user flows which best fit our requirements and business needs.

This covered both the e-commerce storefront and the admin panel. We wanted to create a complex, but easy to use, e-commerce platform for farming machinery parts, with a user-friendly storefront and an intuitive admin panel.

The e-commerce platform was custom built using PHP and Laravel for the backend and HTML5, CSS3, Vue.js for the frontend, everything communicating through API.

Admins can easily keep track of orders and delivery, create SEO-friendly product descriptions, update stocks and prices and manage currencies. In the storefront, customers can place orders for supplies and machine parts for their farming equipment, schedule service appointments and keep track of their orders.

In the future, we plan to add additional features, including the ability to create and manage promotions and a fully administrable blog dedicated to modern farmers.

How many people from the vendor's team worked with you, and what were their positions?

Our main point of contact was the project manager, who handled dailies, tasks and informed us on the progress.

On the development side, we worked with a development team composed of one backend developer, one frontend developer, one automation testing engineer and a senior developer specialized in e-commerce solutions as team lead.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We initially launched an MVP version with mainly John Deere parts. It had just the right amount of features to help us understand how the online selling process will work.

After that, we built a fully-functional, custom e-commerce. And right now we are seeing our first online orders and considering developing the ecosystem further more to responde to our business needs.

Describe their project management style, including communication tools and timelines.

We kept in touch mostly through email and calls, with the general timeline and milestones being communicated by the project manager and agreed with the development team through estimates.

We appreciated the step-by-step approach and the fact that we were able to test the apps ourselves throughout the entire process.

What did you find most impressive or unique about this company?

Their battle-tested way of doing things. All their experience is hard-won and it's based on handling real-life business problems requiring a solution. Plus, they help you get to market quickly.

Are there any areas for improvement?

-

Please describe your company and your position there.

We provide fleet management software to companies that want to improve vehicle utilisation and automate the complex process of managing their drivers, cars, suppliers and the costs that come with that. I am a Co-Founder and CTO and responsible for product development.

For what projects/services did your company hire UPDIVISION?

We needed a trustworthy and seasoned team of developers that could build our solution. The platform had to provide a fully integrated and scalable service that would be able to control any fleet, no matter the size, using real-time data, machine learning, and artificial intelligence. The team had to have extensive breadth of knowledge and skills to cover web, mobile and in-car technologies.

What were your goals for this project?

We are a start-up aiming to disrupt the industry of vehicle management and become an Australian unicorn. The way to do it was through an robust and elegant platform that could manage any vehicle fleet by combining vehicle on-board technology, a cross-platform mobile app and an 3rd party vendor API connections, all linked to a state-of-the-art cloud-based ERP, powered by machine learning and artificial intelligence.

How did you select this vendor?

The UPDIVISION team was highly recommended and after interviewing them and assessing their skill we found they were the best solution for what we wanted to achieve.

Describe the project and the services they provided in detail.

We wanted to create a complex system for the fleet management companies in Australia to easily administer their cars, drivers and other third-party providers such as gas stations and repair shops. Besides a complex web app resembling an ERP, this project comes with a mobile application, available for both Android and iOS.

Through the web app, the admin can easily manage everything from adding cars and drivers to renewing registrations, schedule repairs and set up add-on products like insurance policies for the cars.

Using the mobile app, the driver can connect to their car through an OBD2 device which gives them all the information they need about the car. They can now take direct action for all daily tasks like schedule service visits, pay fines and communicate with their administrator.

This takes incredibly complex software, but UPDIVISION delivered on every level. The UPDIVISION were involved from the very start and were extremely skilled at taking our business analysis and build the wireframes for both the web and mobile app. This helped our UX team create the designs with more clarity which in return also helped UPDIVISION deliver a well programmed solution in line with the specifications.

They built this comprehensive system using PHP Laravel for the back-end and HTML, CSS, JavaScript and Vue.js for the front-end. They were a true technical partner: they provided a full developer team with all the roles (team lead, developers, project manager, scrum masters etc.).

They have proven they can deliver and we can have complete trust in them as our dev team. Though we are on separate continents, the UPDIVISION people felt like an in-house team. We really felt they were part of the company.

What was the team composition?

Three Senior Web Developers, one Team Lead, one Project Manager

Can you share any information that demonstrates the impact that this project has had on your business?

The product UPDIVISON has helped us build is at the heart of our business. We started from scratch on the tech front, so they were instrumental in getting our product off the ground. In the end, we created a successful business together.

How was project management arranged and how effective was it?

They took care of everything and made sure the code was delivered on time. We changed features and priorities countless times since we started four years ago. And they were always flexible to put the business needs first.

What did you find most impressive about this company?

In the four years since we started working together, our business, like any start-up, had huge challenges. Technical and otherwise. No matter the obstacle, the UPDIVISION people were always there. They were our technical partners that could always crack a hard problem. And we ended up delivering a game-changing business together.

Are there any areas for improvement?

Not really, the guys are constantly learning and growing. Keep it up!

Please describe your company and your position there.

National Union of Road Hauliers from Romania (UNTRR) is an organisation - professional and employers, non-governmental, independent, apolitical - founded in 1990 on democratic principles, promoting and defending the interests of road transport domestically and internationally, recording since its foundation to the present over 16,000 members - operators carrying out domestic and international freight transport and passengers. I am responsible for PR & Marketing within the organization.

For what projects/services did your company hire UPDIVISION?

As the National Union of Road Hauliers we are also responsible for providing our members with support through various digital services and products. For this purpose, we worked with UPDIVISION to build a news portal with an associated mobile app and two document management platforms. We continue to work with them for software support and updates.

What were your goals for this project?

The goal was to create a digital ecosystem which supports hauliers` and provides them with all the information they need. The news platform UPDIVISION helped us build gathers industry news all in one place and it also comes with a mobile app. The two document management platforms help transport companies manage the necessary paperwork to comply with labour rules and regulations, such as the new French minimum wage law and the A1 regulations.

How did you select this vendor?

They were highly recommended by a trusted vendor.

Describe the project and the services they provided in detail.

We built the document management system as a solution to the 2015 change in the French labour law. The new law stipulated that, as long as a driver would stay in France, he would have to be paid the French minimum wage. For transport companies operating international road transport on the French territory, this meant additional paperwork. The system we built takes care of all of this. Users can easily create an account and upload salary documents and all the necessary papers for each driver. The platform also allows online payments. In a similar manner, the second document management system helps transport companies easily apply and obtain the A1 form for international road transport. Companies can easily create an account, upload all the necessary documents and keep track of the application process. The news portal helps hauliers keep up to date with industry news, including law changes as the ones mentioned above. The news portal allows admins to write, edit and delete articles and challenges. Admins can also set up and monitor performance through an integrated ad system. Regular users can create accounts, comment on articles and take part in challenges. Besides the web version, the news portal also comes as an iOS and Android mobile app. Both the news portal and the document management systems were built using PHP and the Laravel framework for the backend and HTML, CSS and JavaScript for the frontend. For the iOS and Android app we used Titanium. All apps were built from scratch and UPDIVISIN took care of the entire process, from project planning and management to deployment.

What was the team composition?

UPDIVISION provided the entire team, including, in addition to developers, a project manager, a tester and a technical lead.

Can you share any information that demonstrates the impact that this project has had on your business?

UPDIVISION was instrumental in getting the three apps off the ground, which are now used on a national level by professional drivers and transport companies.

How was project management arranged and how effective was it?

Since we have no in-house development team, UPDIVISION also acted as our technical partner, offering valuable insight into the technologies we should use, user experience and the app flow. They responded promptly to all our questions in a clear, non-jargon way. We had regular calls and meetings and testable milestones.

What did you find most impressive about this company?

Probably the extent of their expertise. Meaning they can take an idea and turn it into a viable app, going through all the necessary steps alongside you. From understanding your business and the industry to product discovery, design and actual development.

Are there any areas for improvement?

As with most projects involving a lot of milestones, there were a few intermediary deadlines missed by a couple of days. But the final project was delivered on time.

Introduce your business and what you do there.

I work for JustNow Inc. We’re a food waste prevention startup that provides a solution for retailers to avoid food waste. It’s a mobile platform where users claim coupons for products that would come off the shelf and be thrown away.

What challenge were you trying to address with UPDIVISION?

We needed a partner to help us scale our platform because we don’t have frontend developers. We have a backend development team, but their backgrounds are in AI.

What was the scope of their involvement?

UPDIVISON bolstered our web management platform, which has a MySQL database. They built up the API and managed frontend development themselves with PHP and Laravel framework. Their team helped to develop our presentation WordPress website too. They created a theme and supported development using HTML, JavaScript, and Vue.js.

What is the team composition?

We worked with about 5 people from UPDIVISON. Their team included a project manager, frontend and backend developers, and a tester.

How did you come to work with UPDIVISION?

Another company that we worked with recommended UPDIVISON as they’re partners.

How much have you invested with them?

We’ve spent between $25,000–$50,000 on their services.

What is the status of this engagement?

We started our work together at the end of 2016 and the initial project took about three months. They worked on the frontend in 2018 and continue to assist us with the platform on and off.

What evidence can you share that demonstrates the impact of the engagement? 

Their team helped us to scale development faster. UPDIVISION delivers clear work on time, which few developers do nowadays. We’re happy with the results. Our product drives the business and UPDIVISION had a major impact in delivering that product, so that’s an indirect impact on our business. They had a positive impact and that’s why we reached out to them again.

How did UPDIVISION perform from a project management standpoint?

We work with them via Skype frequently and UPDIVISION communicates well. We’ve tracked projects well too. We’ve gotten updates weekly that showcase their work.

What did you find most impressive about them?

A noteworthy quality was that they delivered on time. It was a long project with many milestones and their team still delivered on time. UPDIVISON was professional. They didn’t have any issues with tackling problems or integrating with our team.

Are there any areas they could improve?

It’s not severe, but developers can miss details. They could be more forward-thinking with the product. We needed to point out specific features regarding how the product would be, but we know our product better than them.

Do you have any advice for potential customers?

Outline product targets clearly. Break down the project into deliverables. Explain both the business use case and product use case clearly because they come back with good feedback. Structure the project so that their team delivers products to scale properly.

Please describe your company and your position there.

I'm the CEO and CTO of Ekomurz, a service-oriented company that specializes in Magento (1 and 2) development and services. We also build links with external solutions that need to communicate with the e-commerce sites we've built. 

For what projects/services did your company hire UPDIVISION?

We've worked with UPDIVISION on several projects. However, their main tasks are related to a web application that ties together inventory systems from a Dutch retail company, providing accurate information for e-commerce sites.

What were your goals for this project?

The goal was to migrate everything from a Zend Framework-based approach into a Laravel-based application. We wanted to make it more open and accessible for other developers, and integrating newest technologies (logging, frontend javascript, etc.) were secondary goals.

How did you select this vendor?

We initially started in 2016 with a proof of concept project, exploring their Laravel-based Backpack product. It was a success, so we intensified the relationship.

Describe the project and the services they provided in detail.

UPDIVISION provides state-of-the-art tools and technologies to build various web apps that are highly complex. The product for the Dutch retail company evolved into a centralized product information management (PIM) system and also supports information from all local shops. The UPDIVISION team also assisted in refactoring older web frontends into a brand new Magento 2 design.

What was the team composition?

We work with a small team.

Can you share any information that demonstrates the impact that this project has had on your business?

Customers love the new sync tool, using it on a daily basis. This successful project also gives us the opportunity to open other business deals.

How was project management arranged and how effective was it?

We keep project management lean, communicating mainly through Slack and using a Git Workflow.

What did you find most impressive about this company?

They provide a direct line of communication and consistently spend the time to provide the best technologies possible. They're flexible and always have the right people with the desired skills for each part of the project.

Are there any areas for improvement?

They're improving themselves on a daily basis. They understand how business models are built and how web apps should support users.

Please describe your company and your position there.

We use a proprietary EDI system to help online shops in Scandinavia automatically create shipping labels, track shipments, and automate their shipping processes.

For what projects/services did your company hire UPDIVISION?

We hired UPDIVISION to help us build an API-based Laravel web service that integrates webshops with shipping companies. We used Laravel services to manage user subscriptions, and Backpack for Laravel to manage the admin elements. However, we soon also needed a lot of custom work.

What were your goals for this project?

We wanted to redesign our app so it could manage tens of millions of shipments. We also wanted to provide a standardized service that worked exactly the same for every carrier and webshop. We needed one API that integrated seamlessly with multiple e-commerce solutions.

How did you select this vendor?

We wanted to use Laravel, but didn’t want to start from scratch. Instead, we searched for a framework that met our needs. Backpack for Laravel is a solid, well-designed framework, so we contacted UPDIVISION, its creators.

Describe the project and the services they provided in detail.

The app handles the whole shipping process, from webshop to carrier, with just one click. It generates shipping labels, sends customers their tracking info, creates multiple shipments, finds the closest agents, and more.

During the first stage, they managed the API integration and implementation so users could test the app without entering the required information. They made it easy to set up a subscription and try the demo. They also customized Backpack for Laravel features to facilitate aggregated reports generation and automated scanning.

During the next stage, UPDIVISION analyzed the performance of the codebase and developed features that reduced order processing time. They optimized every part of the app to keep things running smoothly, regardless of the load. They also completed benchmarking and performance auditing, which included automated testing, unit testing, feature testing, and integration testing. 

What was the team composition?

We had one senior web developer and one project manager

Can you share any information that demonstrates the impact that this project has had on your business?

They delivered everything flawlessly, always met deadlines, and helped us release the product faster. They fulfilled our initial goals: the app can handle tens of millions of shipments each quarter, including thousands of simultaneous shipments, with smooth API integration. Both are massive accomplishments.

How was project management arranged and how effective was it?

UPDIVISION integrated seamlessly with our in-house developers. They felt like part of our team, always available to discuss issues and work on fixes.

What did you find most impressive about this company?

I was constantly impressed by their professionalism and the creativity of their technical solutions. They aren't a yes-sir company; they're willing to say no when it matters. Our constructive arguments led us to much better solutions. They were crucial to the success of this app.

Are there any areas for improvement?

Overall, they did an impeccable job. One challenge of remote development is that external contractors must become familiar with a new codebase and an existing team of developers. UPDIVISION could allocate more time to getting familiar with the technical details. Before starting the project, they should ask detailed questions about the codebase and the overall logic. I'm not saying that UPDIVISION didn't do this, just that they could set aside more time for it.