Quality & Excellence

At United Call Centers, we provide quality services to our clients in the area of customer service, customer relation management, and sales with a scalable, flexible business model based on at-home agents. We provide human and material resources at the highest standard to support all languages with native speaking agents.

 

We are adapting to our partners’ constantly changing needs. Our goal is to grow our partners’ efficiency with our digital solutions, and to make their customers fully satisfied with the services we provide in the name of our partner companies.

 
$1,000+
 
$25 - $49 / hr
 
250 - 999
 Founded
1999
Show all +
Miskolc, Hungary
headquarters
other locations

Portfolio

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SERVICES

Our services include the whole scale of contact center services, from telesales to back office tasks, managing inbound and outbound calls. It’s a well known fact that the customer service can greatly influence our perception of a company, so it is greatly important to us that our colleagues serve our partners’ customers with high level of expertise and communication skills.

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SOLUTIONS

Our activities include the whole range of contact centre services, ranging from telesales to back office tasks and the professional handling of various types of inbound and outbound calls. We are aware of the fact that customer service greatly influences the image of a company, therefore it is extremely important to us that our highly trained colleagues can always serve the customers, who are the most valuable partners of our

clients, with appropriate communication.
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STANDARDS

United Call Centers is operating according to international quality management standards (ISO 9001, ISO27001) to provide outstanding results. Every business’ main goal is to maximise its profit from its investments. Our primary management objective is efficient and quality operation, while providing our employees modern, high quality work environments. Our clients expect the highest standard of service, UCC is increasing their

profitability and recognition with their solutions.
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ABOUT US

At United Call Centers we provide quality services to our clients in the area of customer service, customer relation management, sales and in related business acivities. We provide human and material resources at the highest standard. https://unitedcallcenters.hu/about-us/

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REFERENCES

United Call Centers provides quality services to over 24 long-time Partners in various industries, such as telecommunications, automotive industry, energy sector, and business services, among others. https://unitedcallcenters.hu/references/

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CONTACT

Let's talk! Contact us now! https://unitedcallcenters.hu/contact/