Unico Connect

Introduce your business and what you do there.

I’m the founder of an app for dogs called Barko Friends. People can track their pet’s medical details, including vaccinations and worm and flea treatments. I’m the only person in the company.

What challenge were you trying to address with Unico Connect?

I was trying to develop the app using one DIY platform called Bravo. I realized I couldn’t finish it and needed someone to help me.

What was the scope of their involvement?

Initially, Unico Connect saw what I’d done and built it from scratch again. I’d done all the UX/UI design, which was all in Figma. They were able to see exactly what I was trying to do, so there was less for them to do in that sense. Since I hadn’t done this before, they guided me through every step of the way and helped me make the process work.

The app is for iOS and Android. I think they’ve used Flutter for development. Unico Connect has taken the designs from Figma, and I could change anything from there. They’d translate the design and take the feedback to carry on.

What is the team composition?

I’ve met the co-partner, and there is a project manager and other people on the team.

How did you come to work with Unico Connect?

They were recommended to me. I used Bravo initially, and the people there suggested Xano as a backend database. Then, someone from Xano recommended that I get in touch with Unico Connect. I inquired and engaged with them to do the work. Without that recommendation, the app wouldn’t have happened.

How much have you invested in them?

In total, it’s less than $10,000. I was on a budget, and they managed to make that stretch.

What is the status of this engagement?

We started working together at the end of November 2021, and our relationship is ongoing.

What evidence can you share that demonstrates the impact of the engagement?

We just launched the app yesterday, and they did a great job — it’s pretty much what I envisioned. We had a thorough testing phase, and they dealt with any bug or feedback I sent. There weren’t any quibbles, and if I wanted to add things as we went along, they were happy to do it. Sometimes that meant that the quote would change, but Unico Connect was happy to be flexible, and they were realistic about what they could do for this first version.

Overall, I needed their guidance and help, and they were always there for me.

How did Unico Connect perform from a project management standpoint?

Rather than leading them, I told them I was part of the team. Since they know more than I do, I told them to ask me for anything they needed. When they deliver a quote, they stick to it. However, if I want something that isn’t in the schedule, they add to it. In general, the team does everything they promise within the timescales, and delays are usually my fault.

We generally keep in contact by email. After the first couple of weeks, we had weekly Zoom meetings. Sometimes we meet more than once a week, but it always feels like we’re working together. I’ve also used Figma to add comments on the design.

What did you find most impressive about them?

To be honest, their strong point is that they deliver on what they promise when so many companies don’t. Everyone has the gift of promotion, but the gift of delivery is something completely different. Therefore, Unico Connect’s strong point is that they’re able to deliver what we asked for. They’ve been absolutely brilliant, and I can’t speak highly enough about them.

Are there any areas they could improve?

This is my first experience working with a team in a different country where English might not be their first language, yet all their communication and tracking have been brilliant. Whenever there are bumps in the road, it’s probably my fault for not explaining something properly. If I’d criticized anything they’ve done, I’d be incredibly picky. 

Do you have any advice for potential customers?

Just do it. Planning something is a big commitment, so entrusting that kind of investment was important to me as someone starting without a massive amount of funds. Therefore, I honestly think I couldn’t have found anyone better. If you’re worrying about whether it’s the right thing to do, do it. Unico Connect is absolutely brilliant, and I don’t hesitate to recommend them.

Introduce your business and what you do there.

I’m the app product manager for Highlands Community Charter School, an English learning institution for students in California. We have a diverse student population that’s primarily made up of refugees from Afghanistan and Ukraine.

What challenge were you trying to address with Unico Connect?

We were looking to unify a more seamless and supportive educational experience for our students, so we decided to create a mobile app.

What was the scope of their involvement?

Unico is primarily developing a mobile and web app that involves a lot of third-party software integrations.

Some of the features they’ve implemented are a student information system, robust chat functionality, video chat, and a task management system. The team is also including a news and events section that can be filtered by subscriptions, and single-click access to the school’s support staff.

What is the team composition?

We work directly with Dipen (Co-Founder), Armash (Senior Software Engineer), Malay (Partner), Jayant (Software Engineer), and Shadab (Software Engineer).

How did you come to work with Unico Connect?

Unico Connect was highly recommended by another development vendor.

How much have you invested with them?

So far, we’ve invested about $36,000.

What is the status of this engagement?

Our ongoing partnership started in October 2021.

What evidence can you share that demonstrates the impact of the engagement?

We haven’t released the product yet, so we don’t have any behavioral metrics to share, but they’ve done a fabulous job of making sure the timelines we agreed upon are consistently met.

How did Unico Connect perform from a project management standpoint?

The team is managed incredibly well. Their organizational structure makes it clear who I need to talk to for any given issue.

What did you find most impressive about them?

We're very impressed with their responsiveness and communication skills.

Are there any areas they could improve?

So far, there’s nothing I can think of.

Do you have any advice for potential customers?

It’s valuable to have an open mind and listen to their recommendations because they have a very experienced point of view of what works and what doesn’t.

Please describe your company and your position there.

I founded Heirloom Tales LLP, India's First-of-its-kind family app.

For what projects/services did your company hire Unico Connect, and what were your goals?

We wanted to develop a user-friendly, easy-to-use mobile application on both IOS and Android platforms. We wanted to develop it in one language reducing the development time.

How did you select this vendor and what were the deciding factors?

We searched for various vendors on clutch, shortlisted a few including UniCo Connect. The criteria were experience, the timeline for completion, and costing. Since our company was new we wanted our vendors to guide us through the process and suggest the best options at each step which would save time, cost as well and be effective.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

After exchanging the basic paperwork, we provide the team with wireframe and design. The Unico team reviewed the details and arrange for a team call to discuss execution and suggested a few changes in the design and wireframe which were very valuable to us. They came back with the first module within 2 weeks as per the committed timeline. At each step, their team was very adaptive to changes and was also forthcoming with suggestions, which was a value addition for us.

How many resources from the vendor's team worked with you, and what were their positions?

A project Manager was assigned who was a single point of contact apart from the founder himself who was available whenever needed. Apart from them, the team consisted of 3 members into development and backend.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Within 3 months we have seen more than 3k downloads on android and IOS. We have received good ratings on both the store

Describe their project management style, including communication tools and timeliness.

The Project Manager was easy to interact with, he understood our requirements and suggested the best way ahead. The timeline was perfectly adhered to. Due to the pandemic, all our meetings were online and despite not meeting in person they have delivered a wonderful fully functional product, just the way we wanted it.

What did you find most impressive or unique about this company?

This was our company's first venture ever into IT field and we had no technical know-how of how to go about, terms like coding language, API, server, backend etc sounded too complex to us initially but Unico team held our hand and lead the way very comfortable explaining us taking us into confidence at each step. The team coordination is very good there is no communication gap internally within their team or us. Our weekly call and progress update trials were all as per schedule. Overall we had a very good experience with team Unico. We would surely work with them in the future as well. We have found ourselves very good, dependable experienced developers. It was a pleasure working with Unico Connect

Are there any areas for improvement or something they could have done differently?

No, all seems to be fine

Introduce your business and what you do there.

I’m the head of operations for a finance corporation located in Mumbai, India. We’re an investment firm.

What challenge were you trying to address with Unico Connect?

We’d used them to integrate some reporting on our website so it’d be a one-stop-shop for clients. We wanted to give users access to all their data on their accounts with us, including reports and statements.

What was the scope of their involvement?

The initial scope was data migration. Unico Connect had to pick up data from another server and ensure that the latest data was reflected on our website for all of our clients.

We connected them with our banking teams. We didn’t have anything in-house; everything was outsourced. I was the mediator between Unico Connect and the banking team.

This was our second project with them. Our initial project with them was for data migration for an older website; they helped us with web development. This project was merely integrating the data from the banking system to our company websites for our clients.

What is the team composition?

The initial calls were with Dipen (Co-Founder), and then we were introduced to the rest of the team. Right now, we’re in contact with 2–3 people.

How did you come to work with Unico Connect?

I believe it was a referral. They were based in Mumbai as well, and if I’m not mistaken, our portfolio management services had used them before to develop their own website.

We liked what they brought to the table and were quite happy with the work they’d done in the past.

How much have you invested in them?

We’ve spent less than $3,000 on this particular project.

What is the status of this engagement?

This project began in November 2020, and it was a short timeline of about two weeks. However, we still coordinate with them for maintenance. If we have other side projects or anything related to the website, we reach out to them.

What evidence can you share that demonstrates the impact of the engagement?

For us, it was more convenient. Once it went live, we didn’t have to go back to them for any issues. They did an excellent job.

How did Unico Connect perform from a project management standpoint?

I had to loop in the founder to make sure that we reached the deadline. We communicated over the phone and by email, and we didn’t use any project management tools.

What did you find most impressive about them?

Their knowledge was outstanding; they were always in a problem-solving mode. The team could find a solution to any issue, and they were very candid about what could and couldn’t be done.

Are there any areas they could improve?

They need to focus on being more customer-centric. It’d be good if they checked in with the client every now and then.

Do you have any advice for potential customers?

It’s good to have a significantly large project. Also, make sure that most of your conversations involve Dipen.

Introduce your business and what you do there.

I’m the founder and CEO of Travelope. Since 2017, we've catered to travel agencies in Southeast Asia and recently Europe too.

What challenge were you trying to address with Unico Connect?

We needed a website to increase our online presence and draw in customers.

What was the scope of their involvement?

Unico built us a website using WordPress. Their team also designed the platform with the intention of attracting customers. They included a drop-down menu and a contact form that users can complete to reach us.

What is the team composition?

I had direct contact with one person, but my technical employee oversaw most of the project. He may have interacted with more people from Unico.

How did you come to work with Unico Connect?

My friend recommended them after using their services. I found them to be professional and knowledgeable.

How much have you invested with them?

We spent between $4,000–$4,500 on their services.

What is the status of this engagement?

We worked together between April–June 2020.

What evidence can you share that demonstrates the impact of the engagement? 

Since we launched the website, we've experienced an increase in business. Roughly 45–50% of our improved traction has come from the website. Since travel has resumed, we've received a lot of positive feedback too.

How did Unico Connect perform from a project management standpoint?

Unico’s communication was good, so their team was clear about the project’s costs and timeline. They ultimately delivered on time too.

What did you find most impressive about them?

I was impressed by the quality of their work. Unico quickly understood what I sought, so I only made a few changes to their work.

Are there any areas they could improve?

I’m happy although I would like it if they charged less.

Do you have any advice for potential customers?

Unico can quickly understand your desires and have good prices.

Introduce your business and what you do there.

I’m the co-founder of an electric vehicle manufacturer.

What challenge were you trying to address with Unico Connect?

We needed help with custom software development.

What was the scope of their involvement?

They helped with custom ERP software development. The software allows us to store data such as sales information and data connecting us to dealers. 

It manages all our data, connecting with the CRM. Anything related to sales and post-sales is stored. It helps us maintain and use data of sales that were made with the same customers.

What is the team composition? 

I was in contact with the sales coordinator.

How did you come to work with Unico Connect?

Whenever I have a software requirement, I usually find help through a freelance website. I don’t remember which one I found them on.

How much have you invested with them?

We spent under $10,000.

What is the status of this engagement?

We worked together from July–August 2020.

What evidence can you share that demonstrates the impact of the engagement?

The ERP works for us but the requirements changed a bit. We need several changes and add-ons to accommodate our new requirements. 

What they put in place helps to have all the legacy data for every customer and every sale. It allows us to manage services. As a manufacturer of electric vehicles, there’s a product lifecycle. It allows us to have the product details and customer details.

How did Unico Connect perform from a project management standpoint?

Most communication was over the phone and email.

What did you find most impressive about them?

They were always available for support and completed the software well.

Are there any areas they could improve?

There’s nothing I felt they should do better.

Do you have any advice for potential customers?

Know what you’re looking for. It will save a lot of time.

Introduce your business and what you do there.

We create modern lighting, carpets, and office furniture, and we cater to a niche audience.

What challenge were you trying to address with Unico Connect?

The challenge was mainly related to our website and e-commerce shop.

What was the scope of their involvement?

Unico Connect created our e-commerce website from scratch.

What is the team composition?

There were around four people assigned to us.

How much have you invested with them?

We invested around $5,000.
 
What is the status of this engagement?

We started working with Unico around July 2020, and the partnership ended in January 2021.

What evidence can you share that demonstrates the impact of the engagement?

They were professional, and it was great working with them. It was a good experience for me and my company.

How did Unico Connect perform from a project management standpoint?

They were responsive. We mainly communicated through email. We didn’t use project management tools.

What did you find most impressive about them?

Unico Connect was easy to work with and super professional.

Are there any areas they could improve?

No, there’s nothing I could comment on. It was a good experience overall.

Do you have any advice for future clients of theirs?

I definitely recommend them to others. They mainly worked on our website and e-commerce, and that’s what I’d recommend them for to someone else.

Introduce your business and what you do there.

I’m the CEO of Industrial Security and Protection Services, a security provider company.

What challenge were you trying to address with Unico Connect?

I needed to keep track of 700–750 security guards across the state. I wanted to use GPS to monitor whether they were on time, whether they were at their particular site, and whether they fell asleep at their post. 

What was the scope of their involvement?

They developed an iOS and Android app. Every half hour, the security guards are supposed to use the app to update me so I know they're awake. I can also track them before their shift to make sure they arrive on time. 

What is the team composition?

I had one point of contact who didn’t work on the app, one project manager, and three mobile app developers.

How much have you invested with them?

We spent about $15,000.

What is the status of this engagement?

We worked together from March–August 2020

What evidence can you share that demonstrates the impact of the engagement?

I’m very satisfied with the mobile apps. They’ve already solved more than half my problems. Since I made all my security guards download the app, my employees have peace of mind that the security guards are doing what they’re supposed to do. On top of that, I’ve received feedback from my employees who have said the app has saved them a lot of time. Everything is working more efficiently.

Since we’re so happy with the mobile app, we’re considering building a web app with them as well.

How did Unico Connect perform from a project management standpoint?

There weren’t any delays in the timelines they shared with me. Everything went smoothly. We used Zoho to communicate. 

What did you find most impressive about them?

My project manager communicated with me daily. I was never kept in the dark. If they a problem came up, they always communicated it to me.

Are there any areas they could improve?

They didn't need to improve anything. 

Do you have any advice for potential customers?

You should communicate daily with your project manager. I’m not a tech person, but they explained everything to me very well. 

Introduce your business and what you do there.

My business partner and I started an e-commerce company.

What challenge were you trying to address with Unico Connect?

We wanted to scale up our business so we hired Unico Connect for development support.

What was the scope of their involvement?

We had a basic idea, but they developed the architecture and initial prototype on Shopify. Then they solved any issues we had per my requirements. Unico Connect guided us through the project and gave us suggestions. To improve the site’s positioning, they told us where to put plugins to increase the speed of the website.

What is the team composition?

I worked with one developer and one project manager.

How did you come to work with Unico Connect?

One of my friends recommended them to me. I also did some research on them.

How much have you invested in them?

We spent about $6,000.

What is the status of this engagement?

The project began around April 2020 and was complete in July 2020.

What evidence can you share that demonstrates the impact of the engagement?

Everything has been really working well. Once or twice, we’ve had a minor issue come up, but Unico Connect has always been available to help us. We hope to work with them again to build an app once our business scales up.

How did Unico Connect perform from a project management standpoint?

Overall, it was a good experience. They were very easy to work with. Communication was very fluid and they always responded quickly. There were one or two issues, but nothing out of the ordinary. They gave us a project management tool that we could use for communication.

What did you find most impressive about them?

We were always comfortable working with them because they were kind and explained how everything worked. We really bonded with their team and trusted them. 

Are there any areas they could improve?

We were really happy with their work, but they could have completed the project a little faster.

Do you have any advice for potential customers?

They will guide you throughout the project. If you don’t know how to go about it, they will explain it to you and help you save money.

Introduce your business and what you do there.

I work for a multinational bank.

What challenge were you trying to address with Unico Connect?

We wanted to build a website connected to our software database where people could learn more about the bank’s financial products. The platform needed to provide more details about our 100–200 types of financial products, including the prices and trade volumes. We also wanted a simple UI.

What was the scope of their involvement?

Unico developed our web-based application in an ERP format. They used Pronto and connected the product to our internal transaction database. Their team also designed a simple UI/UX. A user can type a product into the platform and then receive all of the product’s details. Users have to receive approval to use the app, so it’s not accessible to everyone.

What is the team composition?

I had a main point of contact but 10 people from Unico supported the project.

How did you come to work with Unico Connect?

A friend previously worked with Unico and recommended them. After we contacted them, Unico promptly replied to learn about our requirements. Their team wanted to understand our vision and opportunities to improve it.

How much have you invested with them?

We spent between $40,000–$45,000 on their services.

What is the status of this engagement?

We worked together between June 2019–March 2020.

What evidence can you share that demonstrates the impact of the engagement?

Unico delivered great results on time. The project’s outcome was exactly what our team envisioned. It’s exactly what we needed. Unico provided a simple and modern UI. If someone searches for a product in our portal, they can easily find its details. I had a great experience working with them.

How did Unico Connect perform from a project management standpoint?

Unico met all of the project’s deadlines. Two of Unico’s team members worked in our office, so we constantly interacted with them. We also connected with their team through Zoom. It was easy to monitor their progress.

What did you find most impressive about them?

If we had any queries, Unico promptly replied and resolved them. Although we had many privacy conditions and restrictions, their team was still able to deliver the product.

Are there any areas they could improve?

It wasn’t a problem but if more people from Unico’s team were involved in the project, we could’ve completed it earlier.

Do you have any advice for potential customers?

Unico is a great company. They can handle many different projects because their team works with different clients. Their service is great, and they don’t keep you hanging.