What was the scope of their involvement?
Unibot has developed chatbots for our company. Our main product right now is a charity chatbot. The technology stack was Java RabbitMQ. They have their own backend platform, which allows our bots to work over Telegram and Facebook Messenger.
They did a great job with the MVP, so we asked them to improve the product after that. They added different payment services, such as Yandex.Money and PayPal. They also added neuro-linguistic programming (NLP) functionalities to our bots, so that they now understand what our users are saying and texting to them.
Our chatbots also connect to our website, so users can log in to our platform via their social network and text into it. The chatbot provides access to all the content programs we’re building now, and people can make charity payments directly through the bot. After those payments, they will be given documentation containing all the product details.
They also took part in product discoveries with our marketing team. The project is completed as of now, but we’re planning to have them make some improvements to the software.
What is the team composition?
As I remember, we were assigned one project manager, one business analyst, and three developers on this project—four people in total. As I remember, the total size of their team is 10–15 people.
How did you come to work with Unibot?
We found them on Clutch. First of all, we were impressed by their case studies. We found that they’d already worked with some of our business partners, and we got good referrals from them.
How much have you invested with them?
We’ve spent $10,000–$25,000.
What is the status of this engagement?
We started working with Unibot in August 2018 and finished in April 2019.