Undabot

BACKGROUND

Please describe your company and your position there.

I´m the IT project manager of a german research and development company, bundling services for multiple plant breeding companies.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Undabot, and what were your goals?

Visualization of large sets of data with 3D scatter plot and bar plot while keeping in mind high performance. The goal of this project was to create a Bar plot and Scatter plot data visualization in a form of a git repository with source and built JS files ready for usage.

SOLUTION

How did you select Undabot and what were the deciding factors?

Undabot reached out to us and due to their experience in creating digital products in the agricultural industry, we decided to collaborate on this project.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Deliverables of the project: Undaplot - library for generating plot charts with help of D3 and three.js rendering library. Undaplot is specifically developed for usage on the German Seed Alliance platform. API documentation in MD format presented in https://vuepress.vuejs.org/ Bar plot and Scatter plot delivered in form of a git repository with commented source and built JS ready for usage as a standalone file or ES6 module

How many people from the vendor's team worked with you, and what were their positions?

The team included Frontend Developer, Client Service Manager, Project Manager.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Plots are distributed to the partners for R&D purposes. Undabot helped us in better data visualization and it impacted on a better understanding of data.

Describe their project management style, including communication tools and timelines.

Project management was arranged by the Waterfall methodology. In the beginning, together with Undabot, we defined our functional requirements and acceptance criteria. After the development phase, in the last phase, we tested according to acceptance criteria defined at the beginning. The whole process was very well structured by the Project Manager. Client Service Manager was in every aspect of the business-commercial part of the project as well as making sure everything was going smoothly.

What did you find most impressive or unique about this company?

Undabot did a great job, both in successfully fulfilling all defined requirements, as well as in highly professional project management. The communication in all project phases was very fast and seamless. The delivered solutions fit nicely in our products and we are happy to have Undabot as a support for our digital initiatives.

Are there any areas for improvement or something they could have done differently?

Not really, we were really satisfied with this cooperation.

BACKGROUND

Please describe your company and your position there.

I am the CEO of Fleet Management Company which manages over 2500 vehicles. We operate in the territory of the Republic of Croatia

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Undabot, and what were your goals?

Solution Design which included analysis and specification of business requirements, discovery workshops, technical and architectural requirements analysis, defining user personas, interactive workshops etc.

After that Undabot created SRS (System Requirements Specification) that includes functional and nonfunctional requirements for both mobile and web applications. We wanted to define all functional and nonfunctional requirements for our core system.

We needed a partner that could help us specify and define our business idea.

SOLUTION

How did you select Undabot and what were the deciding factors?

By a referral, recommendation.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

First Undabot analyzed our needs and the result of the Solution Design process was the System Requirements Specification (SRS) and Wireframes. With that specified document the rest of the process is simplified because now we have documented our business wishes and exactly what we need.

How many people from the vendor's team worked with you, and what were their positions?

PM, Senior Backend Architect, Senior Analyst

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

This project with Undabot helped us to structure our wishes and document our business demands. It’s goal was to help us in achieving the maximum in the next phases - development.

Without this, it’s not guaranteed that in the development phase we would have complete success because it may not hit exactly our goals. This way we know exactly what we need and it will help to make the next phase of this project more efficient and successful.

Describe their project management style, including communication tools and timelines.

The project was divided into 2 phases. In the first phase, the general business requirement was led by a Senior Backend Architect and in the second phase, the lead was taken by a Senior Analyst who completed all functional requirements, including wireframes.

What did you find most impressive or unique about this company?

What I found most impressive is the level of their interest, engagement in discussion and discovery quality of a Senior Backend Architect. All of that ensured that the project is well set up from the beginning.

Are there any areas for improvement or something they could have done differently?

They adapted to our free time to the maximum, so we have no complaints

BACKGROUND

Please describe your company and your position there.

I'm Head of Business Process and Project Management Department. My company is insurance company with more than 700 employees. We are part of leading insurance company in Europe - Vienna Insurance Group

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Undabot?

We hired Undabot for custom design and development of mobile applications for end customers and sales representatives and for custom development of middleware backend to integrate channels with internal data sources and services.

Also, we have used Undabot for providing Solution Design services and SW Architecture consultancy.

What were your goals for this project?

Our goals were creation of a new digital channels for communicating with our customers, as well as better customer and sales representative experience providing additional online functionalities, with improving sales processes.

SOLUTION

How did you select Undabot?

There was an Invitation tendering process, where we have invited top quality companies to bid for our project. One of the invited companies was Undabot, based on their strong experience in high intensive B2B and B2C applications, with a speciality in Self-care mobile apps.

During that tendering process, Undabot has demonstrated the best performance in presented experience, understanding of our needs, as well as with a team structure and commercial offer component.

Describe the project in detail.

Undabot delivered mobile customer applications for iOS and Android platforms and middleware infrastructure and integration with our legacy systems as well. Also, we have used Undabot for providing Solution Design and Design services and SW Architecture consultancy.

What was the team composition?

Business Analyst, Native iOS and Android Developers, Backend Developers, UX and UI Designer, Technical Lead, Project Manager

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The application provides a variety of options for Wiener clients - easy overview of all important information from the list of active and inactive policies in the last year, review of voluntary health insurance cards, receiving promotional messages, policy expiration notifications, it is possible to contract supplementary health or travel health insurance and book an appointment for general medical examinations.

“My Wiener” will improve user experience and enable customers to view all important information in one place.

How effective was the workflow between your team and theirs?

Project was organized by a waterfall methodology. PM from Undabot side was a single point of contact and responsible person, working closely with a Undabot Technical Lead and Business Analyst.

Defined and approved specification during the Solution Design phase was an input for design, development and delivery. Change request procedure was used in cases of requirements changes or need for new features.

What did you find most impressive about this company?

Strong methodological and structured approach to our project, including a deep and precise creation of a System Requirements Document at the beginning of the project.

Also, I was impressed with the flexibility of Undabot’s team, who has consistently demonstrated the ability to adjust their work according to our internal system changes as well as to our new project requirements.

Are there any areas for improvement?

Nothing really comes to my mind for improvement.

BACKGROUND

Please describe your company and your position there.

I am general manager of Styria Digital Development, development company within Styria group. Styria, which was founded in 1869, is one of the leading media groups in Austria, Croatia and Slovenia. With about 3000 employees, Styria Media Group portfolio is strongly diversified. It includes daily and weekly newspapers, magazines and book publishers, radio stations and a shareholding in a TV station.

In the digital realm, Styria group operates news portals, marketplaces as well as content and community portals. 24 sata is the biggest digital news portal in Styria with 2 million users per month out of which 10% are regular app users.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Undabot?

We’ve started the redesign and rebuild of existing 24sata apps together with web and needed reliable partner to help us with mobile apps.

What were your goals for this project?

We wanted to implement “never ending” feed in our apps to increase users time spent and to implement new reading and monetization formats to increase user experience.

SOLUTION

How did you select Undabot?

Our team searched for app developers in our area and send them initial pitch. Since Undabot was already working within Styria group and had a good pitch, they were reasonable choice.

Describe the project in detail.

Project was divided in phases and launch phase of the project was waterfall designed. First, we’ve had workshops with client and then design phase started. Together with the design phase, backend operations started for mobile API. After client’s approval on wireframes and mockups, development and final design started. After we’ve launched the project, we’ve started to maintain and build up the app in agile sprints.

What was the team composition?

1 project manager with core team members – 1 BE team lead, 1 FE team lead, QA, UX lead and app tech lead. Team size grew during the project.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Relaunch was successful, news was served on without any stop, apps were downloaded and used by our large base of customers.

How effective was the workflow between your team and theirs?

We connected over the phone at least once a week and used Slack for all communication. We’ve learned that on projects this big we needed more than 1 project manager, we needed assistants.

What did you find most impressive about this company?

Creating news publishing apps is challenging and being able to deliver the project at the same time as the web is successful for us!

Are there any areas for improvement?

Improve on project management team organization.

BACKGROUND

Please describe your company and your position there.

Audio Store Transonica is an audio production company from Zagreb, Croatia, specializing in audiobook production. The company was founded in 2018 by Ljubica Letinić and myself.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Undabot?

In 2019 we hired Undabot to build the first fully-featured audiobook service for listening to audiobooks in Croatian language 'book&zvook'. Thru the app we are able to offer audiobooks that are produced by Audio Store Transonica and other Croatian audiobook publishers.

What were your goals for this project?

Since it is a relatively new service offered in Croatia, we wanted a stable running mobile app that would be easy to use, displaying intuitive navigation and fully featured.

We wanted to include all the standard audiobook service features such as: a catalog of audiobooks with free samples, a user library, an audio player, reading speed control, offline playback, sync of the last-reached location, adding bookmarks and personal notes, secure payment with several payment options.

SOLUTION

How did you select Undabot?

Word of mouth. Undabot is known as a highly competent and professional company in this field. With no previous experience in mobile app development, we looked for a company that would guide us and offer expertise in all phases of the production process.

Describe the project in detail.

The project started with several workshops lead by a UI/UX designer where we looked at suggestions for wireframes for all sections of the app. Together we analyzed all of them in detail and modified according to our specific needs and wishes.

We plotted the user onboarding process, designed icons, buttons and the overall visual identity of the app. A content management system was built for managing audiobooks which are offered as in-app purchases in the app, as well as for tracking and filtering purchases and registered users.

The app is built for iOS and Android platforms. The testing period was extensive, but the developers managed to resolve all the issues and release a fully functional and a stable running app.

What was the team composition?

project manager, UI/UX designer, backend developer, frontend and mobile developer, CEO

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Since the launch, the app has been running smoothly, without crashes. There has been a steady increase of active users and downloads. We received positive feedback regarding the design of the app, ease of use and overall functionality of the app.

How effective was the workflow between your team and theirs?

Mostly we communicated via YouTrack, but also thru email and phone. The project went thru several project manager changes which was unfortunate. The other team members were constant throughout the project, and we had a lot of support from the CEO as well.

What did you find most impressive about this company?

Since this is the first mobile app for listening to audiobooks in Croatia, some features, such as playback of long audio files, were a challenging task for the developers.

However, all the issues were successfully resolved and the team never gave up until the solution to the problem was found. Undabot’s experience and extensive knowledge in the field of mobile app development provided certainty and reliability throughout the project.

Are there any areas for improvement?

Some phases of the project lagged which we felt was a result of inadequate communication with the project manager.

BACKGROUND

Introduce your business and what you do there.

SUZA is the Association of Animal Protection Associations of the City of Zagreb. It was founded in 2005 and has so far helped house more than 25,000 animals.

With the help of the City of Zagreb in 2005, the Pet Info Center was opened. Immediately after the opening of the Info Center, the Emergency Aid project for wounded animals killed in the City of Zagreb was launched.

Thanks to many years of good cooperation with the RSPCA (Royal Society for the Protection of Animals from Cruelty) from Great Britain, a car was donated to transport wounded animals from the scene of the accident to the Faculty of Veterinary Medicine.

Full 12 g. we ran a Pet Info Center where calls for lost, found, wounded and abused animals were received every day. I am the president of the Association of Animal Protection Associations of the City of Zagreb.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with the vendor?

Our goal was to create a website where it would be possible to create and edit ads for lost and found pets. The ultimate goal is to reduce the population of stray animals and return them to their owners.

SOLUTION

What was the scope of their involvement?

Undabot has created a responsive website where it is possible to create ads, register accounts, share ads on social networks. Ad filtering and searching is very user friendly and easy - it helps connect owners and their pets.

Given the many years of experience in the field of animal protection and animal rights, when creating the website from the beginning, we participated in the development with our suggestions and suggestions.

With its expert advice and suggestions, the Undabot team helped steer the project in the right direction.

What is the team composition?

The team consisted of a Project Manager, UX/UI Designer, Frontend Developers, Quality Assurance and Backend Developers.

How did you come to work with the vendor?

We heard about Undabot through a recommendation, had one meeting with them and agreed with them the details about the project as well as that this would do a pro bono for us.

Undabot is a company that strives to bring back the community through various programs and we are extremely grateful to have been given the opportunity to work with top experts.

What is the status of this engagement?

The project of advertisements for lost and found animals has been in operation for more than 3 years. and we are currently in agreement on some minor changes that need to be made for the purpose of even better service related to reporting lost and found animals.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The project is unique in that ads can be placed and deactivated by owners and finders of animals from all over Croatia, without having to contact the administrators.

All placed ads have the possibility of sharing on SUZA Facebook pages, which, due to the large number of followers, further increases the chance of finding lost animals faster or finding their owners.

How did the vendor perform from a project management standpoint?

They were very efficient and organized. The project was run through YouTrack where we could communicate any change or bug report. Status reporting was done several times a week so that they knew at all times what had been done and what would be done next. Everyone was always available, ready for clarifications and additional education.

What did you find most impressive about them? 

Undabot delighted us above all with his approach, friendliness and knowledge. We are extremely happy because we were given the opportunity to work with professional people and grateful for the time they have so selflessly set aside for this project. In addition, they showed great love and empathy for the animals.

Are there any areas they could improve?

Nothing comes to mind, everyone at Undabot was extremely accommodating throughout the process. They have top experts who did exactly what we needed.

BACKGROUND

Please describe your company and your position there.

I am the co-founder of Temple Wellbeing and responsible for the products.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Undabot, and what were your goals?

We hired Undabot to help us design and deliver a highly engaging app for daily employee wellbeing.

SOLUTION

How did you select this vendor and what were the deciding factors?

Past relationships gave us extra confidence in the supplier but also pricing and flexibility.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We wanted to build a progressive web app over a short time period that would look and feel like a high-value app and deliver a smooth service to users. The app was not build to last for a long time but rather to test clearly set out assumptions.

How many people from the vendor's team worked with you, and what were their positions?

We had the support from roughly 4 members of the team:

• UX/UI
• Developer
• Project Management
• CEO

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We wanted to build a product that users would love and over 90% of users welcomed the app at their company. We wanted to build an accessible platform and over 90% of users found the app accessible.

Describe their project management style, including communication tools and timeliness.

They were very helpful and cooperative. They utilized Slack and had video calls for communication and quick responses from the team.

What did you find most impressive or unique about this company?

I found that the caliber of the worker at Undabot and the quality of the work produced was very high. The team working on the project worked very well together and were extremely collaborative.

Are there any areas for improvement or something they could have done differently?

The team could have supported more in-depth analytics support. There's one area where expertise could have been stronger.

BACKGROUND

Please describe your company and your position there.

The Southern Agriculture and Horticulture Organization (ZLTO) represents the interests of entrepreneurs working in green areas. Around 15,000 farmers and growers in the South-Netherlands are members of our association. Together with them, we work to produce healthy food innovatively and sustainably.

ZLTO supports green entrepreneurs in their daily operational business and is also their connection to other sectors and organizations for creating new opportunities for sustainable economic growth and social welfare. But also a connection to consumers and people who love the countryside. We also work on better connections between farmers and consumers and people who love the countryside.

Account managers and specialist market teams advise and assist entrepreneurs in the countryside with their issues. It does not matter if it is for individual advice or for setting up projects, ZLTO is always ready to help! In addition, ZLTO participates and invests in strategic activities and innovations within the food and agriculture sector that are of added value for the (future) market position of our members. Forging partnerships with other sectors and social organizations is a primary aim.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Undabot?

Design sprint for defining a solution for farm optimization.

What were your goals for this project?

We wanted to set long term goals and a clickable prototype as an overview of the idea which can be presented to the stakeholders. With Undabot’s help all of the expectations and goals for this project were met.

SOLUTION

How did you select this vendor?

We already worked together on a project before, developing the Protein tool for farmers. Our cooperation was really good so we decided to continue with it.

Describe the project in detail.

They made detailed analysis of the current solution, defined the long term goal, identified key pain points and optimisation points, defined the project main challenges, based on Design Sprint methodology. Their services included Problem mapping, Solution Sketching, creation of clickable prototype, as well as user testing and adjusting the prototype accordingly.

What was the team composition?

The team included UX/UI Designer, Business Development Manager, CEO, Software Architect and a Design Sprint Facilitator.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We were immediately able to define the main goal, services that we want to offer to farmers and finally we could make a design and definition of the app. Undabot helped us so much in defining a digital solution that we want to offer to farmers.

How effective was the workflow between your team and theirs?

This was a consulting project in the domain of defining digital solutions, based on Design Sprint methodology. Actual project management was done by Design Sprint Facilitator which coordinated this 3 days workshop.

What did you find most impressive about this company?

Their ability to adapt to challenges, their exquisite expertise, knowledge, and performance were impressive. They really helped us in defining our main goals and made all of our internal decisions faster. The structuring, clarifying and defining that they made had an enormous impact on next phases of this project. They really met all of our expectations.

Are there any areas for improvement?

Nothing that comes to my mind. We absolutely loved our cooperation with Undabot.

BACKGROUND

Please describe your company and your position there.

FOREO produces facial cleansing brushes, sonic electric toothbrushes, cleansers and eye massagers. It was founded in 2013 in Stockholm, Sweden. During these 6 years it has become a well known multinational beauty brand with more than 3000 employees. In the company I hold a position of Head of B2C Business Unit which consists of Mobile APP development team, Website development team, Customer care and CRM.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Undabot?

Undabot provided iOS and Android development services and consulting services and technical audit.

What were your goals for this project?

Mobile app that would be fully functional, intuitive and easy to use for end users.

SOLUTION

How did you select this vendor?

When we started looking for the Mobile APP development partner, Undabot has been selected based on word of mouth referral. Since the ongoing project is not the first one we are working on with Undabot, we've again chosen one of the best agencies in the region for the project of this importance based on the great experience we've had with the agency in the past.

Describe the project in detail.

Undabot provided Android and iOS app development in Agile methodology. Undabot has also provided technical architecture and audit consulting services.

What was the team composition?

Undabot’s team consisted of Android, iOS developer, UX/UI design which collaborated with two of our own internal FOREO teams.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The app is now faster and more user-friendly which brings us valuable business benefits.

How effective was the workflow between your team and theirs?

Project management was very effective and professional. All the deadlines and agreements are met. It was very well organized and structured which I think is one of the crucial things for the success of the whole project.

If we need to pick one thing which stands out when you work with Undabot, it is exactly this one. You become one team with Undabot, people are working as one, with one goal and you really do feel you have a partner who is looking to meet the same goals.

What did you find most impressive about this company?

Working with Undabot, we were able to successfully complete our project involving the implementation of e-commerce capabilities to our FOREO mobile app. I can gladly say that the pre-defined deadline was respected and the final delivery was of very high quality.

One of the things I need to point out is their UX/UI designers which were exquisite and project management team who acts like they are actually working for your company. They push their team to meet the agreed deadlines, in the most friendly and professional way.

Are there any areas for improvement?

All aspects of our cooperation were amazing; the care and dedication exhibited by their UX/UI specialists, project management support, the intense and successful collaboration between developers, and the support of quality assurance processes. We are definitely looking forward to continuing working with Undabot on our future projects.

BACKGROUND

Please describe your company and your position there.

I am the founder and the Managing Director of a hybrid hair salon - cocktail concept Blade Hairclubbing® in Soho, London, UK.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Undabot?

We have decided to create a proprietary booking system which would allow our clients to download, book and manage their appointments in a matter of minutes - without any complications.

What were your goals for this project?

We wanted to make the booking process extremely fast and convenient, as opposed to over-complicated and time-consuming generic app solutions which are prevalent in the industry.

SOLUTION

How did you select this vendor?

At first, we have done online research and reached out to a few different companies for general pricing and timeline enquiries. In the meantime, we have received a recommendation and, after initial contact, decided to proceed with Undabot on the basis of the recommendation, as well as their clear and concise communication regarding the project pricing, timeline and expectations.

Describe the project in detail.

We have created a very specific mock design and structure / layout for the app, which was scrutinised and assessed during the inital meetings. After the critical elements of the concept and its implementation were identified, Undabot have presented a number of solutions on how to work around the potential functional and design pitfalls while very much adhering to our vision.

Once agreed, Undabot have proceeded to develop iOS and Android versions as well as updating the design elements in line with professional standards. Undabot have also suggested to create internal team versions for the apps, which have since proven indispensable for our booking workflow.

What was the team composition?

Initially, we were assigned with a project manager and a team of developers. Since the project is ongoing and Undabot has grown significantly over the years, we have had the pleasure of dealing with many members of the Undabot Team - and never been disappointed.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The app has become a preferred booking method for over two thirds of our customers (our web and phone bookings account for about one thir of overall bookings), while the team versions became an indispensable tool for internal booking management. Most of our customers' feedback suggests they find the the apps provide to be a critical element of our convenient service.

How effective was the workflow between your team and theirs?

The project manager was extremely involved from both the creative and management standpoint, especially in regards of troubleshooting and thinking ahead to identify any potential problems down the line. The response to feedback was always well argumented, yet still open-minded. The communication was extremely good overall.

What did you find most impressive about this company?

The most impressive quality of Undabot (and the reason we are still working together) is their steadfast focus on making sure to protect the client from making mistakes and taking a great deal of effort to work around problematic elements in a creative, yet profesionally objective way - while making sure to deliver results in line with the original vision.

Are there any areas for improvement?

Every project inevitably has its own little hickups - in hindsight, none that matter enough to mention.