Premium Software Design and Development

We are a premium software team designing and developing mobile apps, complex websites, enterprise software, and secure blockchain.

We combine a design-first philosophy with deep expertise in sophisticated communications, security and web services integration.

We develop beautiful and effective mobile apps and websites for enterprise customers and entrepreneurs looking to build their dreams. We are approachable, skilled, artistic and even a bit nerdy.

 

Some of our key services

  • Custom enterprise software development
  • UX/UI Design
  • Mobile app development
  • Web Development
  • Systems Integration
  • Consulting

 

Spaces we’ve worked in

  • Healthcare
  • Education
  • Entertainment
  • Government
  • Social
  • Transportation
  • Retail
  • Telecom Services
  • Mining
  • Real Estate
  • Media
  • Electronic
  • Automotive
  • Shipping
  • Communications
  • Fintech
  • Non-Profit
  • Security Encryption
  • Tourism
 
$50,000+
 
$100 - $149 / hr
 
10 - 49
 Founded
2010
Show all +
Vancouver, Canada
headquarters
  • Two Tall Totems
    777 Dunsmuir Street #1200
    Vancouver, BC V6C 1X6
    Canada

Portfolio

Key clients: 

FortisBC  |  The Mortgage Alliance Company of Canada  |  SHOES.com  Harbour Air  |  Mojio  |  American Medical Association  |  Sengled  |  Pixels  |  City of Surrey  |  Revols  |  Yervana

FortisBC

Two Tall Totems built the iOS and Android app for FortisBC allowing British Columbians greater access to their utilities accounts online. The app allows FortisBC customers to view their current bill, billing history, report outages, and monitor energy consumption levels in their household. The app also integrates seamlessly with FortisBC's existing web portal.

Yervana

Two Tall Totems designed and built the iOS app for Yervana; A marketplace where travellers and adventure seekers can connect with local guides to partake in catered and customized activities. Through the mobile app, users can find authentic and personal experiences unattainable by looking in a guide book. They will be able to meet new people and enjoy excursions, all with a local flavour.

We’ve designed and developed an intuitive interface where users can search for activities based on city, event category, date, and price. Within the explore view, users can scroll through a list of experiences based on their given criteria and schedule adventures with hosts through a sleek calendar booking feature.

The Yervana app offers an entirely new way for travellers to plan their next adventure.

The Mortgage Alliance Company of Canada

Two Tall Totems revamped the MortgageBOSS platform, transforming their legacy software, and increasing performance by up to 10 times. This included the addition of many new features, and the implementation of a vastly improved user experience. 

Harbour Air

Two Tall Totems has built and maintained both a customer-facing and maintenance app for the Harbour Air Group, the largest all-seaplane company in the world. The Harbour Air app makes it easier for travellers to reserve flights, and check the status of arrivals and departures.

For their Operations staff, Two Tall Totems developed an iOS app integrated into a backend maintenance system that enables more cost-effective and reliable tracking of all airplane maintenance. This app saves the company both time and money, while reducing paperwork for both mechanics and managers.

 

Sengled

Snap by Sengled was experiencing high return rates in their North American division and approached Two Tall Totems to help remedy this. After conducting extensive user testing, our designers analyzed the feedback, and revamped the user experience for the Snap app. We implemented a design that was clear, easy to use, and intuitive decreasing Sengled’s Snap returns by 50%.

Revols

Raising over $2.5 million dollars on Kickstarter, Revols sold 12,000 earphones before the product was even released. The customizable earphones molds to the unique shape of your ears to deliver the best sound quality possible with the highest level of comfort.

Two Tall Totems built the interactive iOS and Android app behind Revols. The app connects to the earphones through Bluetooth technology, triggering the molding process with a step by step guide. The Equalizer feature offers preset acoustics that allow the listener to choose between different music genres (Rock, R&B, Acoustic etc.). It also allows them to customize their own EQ settings and save it as a preset.

The Soundscape feature is a noise cancelling technology that takes the listener’s physical environment into consideration. Whether they’re on an airplane, train or outdoors, the listener can adjust the setting on the app and optimize the sound for any situation.

Working hand in hand with the...

Mojio

For Mojio, one of the leading platforms in the connected car economy, Two Tall Totems has built iOS and Android apps that connect Mojio’s 3G+GPS device to drivers’ smartphones and smart devices. Two Tall Totems developed two iOS and Android apps (as well as two Apple Watch apps) that are deeply integrated into the Mojio platform, and leverage Two Tall Totems expertise in UI/UX and design-first philosophy. One of these apps (Gauge) works like a personal mechanic, putting everything from basic maintenance reminders, to diagnosing car trouble, to being ready for vehicle recalls in a driver’s control. Another app (Cloak) keeps a driver’s automobile secure by tracking its location, so it can found if stolen, or found if “lost” in a parking lot.

City of Surrey

The City of Surrey approached Two Tall Totems to assist with the momentous mission of moving all of their citizen facing services that had existed on multiple unconnected websites and back ends to one portal. This portal allows a user to log in with one user name and password and access all of the City of Surrey’s online offerings in one place. Two Tall Totems was chosen to lead parts of this project due to their experience with agile development as well as their skills with Node js. Working closely with the City of Surrey, Two Tall Totems has completed development on two important components of the portal. The Fire Safety App and the Parking Ticket App. The Fire Safety App allows licensed professionals to apply, submit and have approved a building’s fire safety proposal. The Parking Ticket App allows a user who received a parking ticket to pay their parking ticket online.

Reviews

Sort by

Web & Mobile App Dev Projects for Sea Plane Operator

"They're always helpful and timely, and the products they create for us are excellent."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
2013 - Ongoing
Project summary: 

Two Tall Totems improved an existing iOS travel app, and are now supporting that app and configuring it for Android. They also developed an iPad task-tracking app from scratch and maintain the customer website.

The Reviewer
 
51-200 Employees
 
Vancouver, Canada
Thomas Muller
IT Manager, Harbour Air Seaplanes
 
Verified
The Review
Feedback summary: 

Two Tall Totems’ work boosts efficiency and overall productivity. Their creative, energetic, and communicative approach expedites delivery of ingenious, easy-to-use solutions. Plus, their reasonable price points make them an optimal candidate for long-term partnership.

BACKGROUND

Introduce your business and what you do there.

I am the IT manager of Harbour Air Seaplanes. We offer scheduled flights and tours from Vancouver to Vancouver Island.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Two Tall Totems?

Our large maintenance department needed to track tasks done on each aircraft, including the time spent on each task, so we decided to build an app.

Previously, another vendor developed a passenger-facing iOS app for researching and booking flights, but we didn’t like the support they provided, so we needed to find a new development team for the new project.

SOLUTION

What was the scope of their involvement?

We’ve worked with them on several projects. The first was developing our task-tracking app, and do so in a way that made it easy for our technicians and maintenance managers to use on their iPads.

Since they performed well there, we asked them to help configure the passenger app. They made some useful updates, provide general support for the app, and are now building it out for Android.

We also handed over our web development to them. As with our previous app developer, our previous web developers didn't provide good support, and we didn’t have a great relationship with them. Plus, they weren’t local. By comparison, Two Tall Totems’ team visits our office in person to discuss progress and updates, and are always timely in terms of support and development. We’re developing a new site using another vendor, but if it had been up to me, Two Tall Totems would’ve been my choice for that site as well.

What is the team composition?

I primarily work with their president and VP of operations directly. They’re nice people, and I get along well with them. I work with the main engineer and two web developers.

How did you come to work with Two Tall Totems?

We wanted to work with a local Vancouver company on the maintenance app project. We researched online and contacted three or four companies. We really liked Two Tall Totems' proposal, support, and communication.

How much have you invested with them?

We've spent $75,000 CAD (approximately $58,000 USD) thus far. The app development itself was a set rate.

What is the status of this engagement?

We started in 2013 and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The maintenance app they developed made tracking hours for specific maintenance tasks on aircraft much easier. It’s also made the maintenance department much more efficient.

We can now easily determine who performs which task, which tasks take longer, and who should be assigning them. In terms of labor hours, the app increased our company's overall productivity.

How did Two Tall Totems perform from a project management standpoint?

We had an extremely fast three- to four-month timeline for the initial app. They were quick at drawing things up, getting a design, talking to us about how it would work, and actually building the app. The day-to-day planning and app design were done more with the maintenance managers on our side. Their team communicated well with our managers and expertly explained technical jargon.

What did you find most impressive about them?

They're an innovative company. I visited their office and everyone I’ve spoken to there seems happy and productive. I would like to work in a place like that, where the owners are engaged with the company as well as the day-to-day design and development processes. Their environment is productive and I have a good connection with their team and owners.

I have a good connection with the team and owners, but our relationship continues to develop further. I have nothing but positive things to say about them. They're always helpful and timely, and the products they create for us are excellent.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They deliver much quicker than we expect them to.
  • 5.0 Cost
    Value / within estimates
    We have a set rate, which hasn’t changed over the years.
  • 5.0 Quality
    Service & deliverables
    We're always happy with Two Tall Totems' work.
  • 5.0 NPS
    Willing to refer
    We're always happy with their work.

React Native iOS & Web App Dev for Healthcare Company

"They are one of the most qualified teams I have ever worked with, and they really care about each project."

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Sep. 2016 - June 2017
Project summary: 

Two Tall Totems delivered a web platform and a native iOS application prototype for a health venture creation company. The back- and frontend were built using Apache Cassandra and React Native respectively.

The Reviewer
 
11- 50 Employees
 
Menlo Park, California
Warren Templeton
Head of Product, Health2047
 
Verified
The Review
Feedback summary: 

While the project was not financially advantageous enough to continue investment, Two Tall Totems delivered a successful prototype that received overwhelmingly positive internal feedback. The team’s skill level and genuine care stood out, helping to build a strong and lasting partnership.

BACKGROUND

Introduce your business and what you do there.

I am the Head of Product at Health2047. We are a venture creation company with the goal of helping the healthcare system evolve and mature in a way that will benefit physicians and patients through technology focused activities.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Two Tall Totems?

We were looking for a partner to assist us in developing a functional prototype to help us explore patient and physician interaction in a meaningful way.

SOLUTION

What was the scope of their involvement?

Tall Totems developed a software stack with an Apache Cassandra backend, a React Native web application frontend, and a native iOS application. We completed the project in two phases until the initial prototype was delivered as a clickable wireframe. We then validated a few of the critical flows for authentication and user management before running tests. For the first half of the project we handled design internally, but as things got more complicated we passed that over to Two Tall Totems as well.

What is the team composition?

Our team lead was their Director of Technology who was very understanding and clearly understood the architecture of new software design patterns. A team of four developers, two iOS developers, and one web and Cassandra backend lead supported him.

How did you come to work with Two Tall Totems?

A trusted friend referred them to us. We then engaged them through a RFP along with two other vendors, however Two Tall Totems was more competitively priced, and we were confident they were capable of delivering the project.

How much have you invested with them?

The total cost of the project was around $650,000 USD.

What is the status of this engagement?

We worked together from September 2016–June 2017.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Unfortunately I cannot say that the product itself was successful because we eventually realized that we were trying to solve a problem that wasn’t a large enough issue. As a result, we had to curtail the project until we have a better business case for pushing it. However, that is the business we are in as venture creators and it does nothing to take away from the work Two Tall Totems performed.

We have been able to use the product in a number of demos in order to demonstrate what we think the future of healthcare will look like. This has helped us articulate some of our goals as a company both internally and to potential clients. The product also successfully demonstrates things like a unified authentication flow and a simplified approach to managing patients in a direct engagement between providers. So, while it is hard to qualify is as a successful launch, it has been a very useful internal tool in helping us sell our vision build our future.

How did Two Tall Totems perform from a project management standpoint?

They did very well. They almost always met deadlines and estimates, and if they were unable to they would work overtime to make it up to us and explain why they were delayed. We communicated through daily stand-ups and would email and chat through Atlassian. Their Head of Architecture even flew out to see us at the start of the project to go over specifics with my team. I would say we had a pretty seamless engagement and were very tightly coupled together.

What did you find most impressive about them?

Their willingness to go above and beyond to make sure that they hit their deliverables really stood out. Their president really knows what it takes to build a long lasting partnership, and if they made a mistake they picked up the bill and made it right. They are one of the most qualified teams I have ever worked with, and they really care about each project. For example, we had a few questions after launch, and they reengaged with us right away for no charge.

Are there any areas they could improve?

They did a really great job, but I think they could have better communication tools like burn charts to help us monitor progress. It would also have been helpful to have a better sense of how money was being spent, but that is really the only areas for improvement.

Any advice for potential customers?

You have to know what your overall strategy and goal is for the project, and articulate it in terms of business and why you want to achieve this goal. Their team is really motivated by great business challenges, so asking them to just be a dev shop and not a true partner will get you less out of the engagement.

5.0
Overall Score We had a vision and built it. Even though it turned out not to be what we needed, they delivered something of great value to our company.
  • 4.5 Scheduling
    ON TIME / DEADLINES
    They executed against a clear plan, but were unable to absorb some changes.
  • 5.0 Cost
    Value / within estimates
    We would not have been able to afford a vender of their capability in San Francisco.
  • 5.0 Quality
    Service & deliverables
    They delivered functional and capable code every time we asked for it.
  • 5.0 NPS
    Willing to refer
    They were true partners on this journey.

iOS and Android Mobile App for Online Dating Company

“They’re a well-rounded development company that can handle end-to-end projects.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Jan. 2016 - Jan. 2017
Project summary: 

Two Tall Totems created a dating app for iOS and Android based on a pre-existing web-based prototype. They offered a full range of services, including design, development, implementation, and hosting.

The Reviewer
 
1-10 Employees
 
Vancouver, Canada
Erynn Tomlinson
Former CEO, SuperDate
 
Verified
The Review
Feedback summary: 

Two Tall Totems developed multiple builds of the app, which were crucial in gaining funding from investors. Compared to previous developers, they were dedicated to the project, producing reliable, quality demos. The team worked well with internal stakeholders and exceeded all expectations.

BACKGROUND

Please describe your company and your position there.

I was the former CEO of an online dating app company called SuperDate. We connected people based on shared interests in real life activities and events.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Two Tall Totems?

We approached Two Tall Totems for end-to-end software development services. They provided the design, project management, development, and operational work for our first mobile product.

What were your goals for this project?

We wanted to create a mobile app that would become the core of our business.

SOLUTION

How did you select this vendor?

I’m not sure how we chose them because we selected them before I joined the company.

Can you go into detail about the services they provided and the scope of the project?

They delivered a full mobile application, including backend services, hosting, and client UI. Initially, we started with a poor-quality, web-based prototype as a reference to develop the iOS version; later, they built the Android iteration. They used Adobe, Asana, GitHub, AWS, and Sketch to develop the app, and the whole effort spanned around a year.

What was the team composition?

They assembled a team of about seven people, consisting of a designer, a project manager, and multiple developers who worked closely with our in-house designer. Their three executive-level members were also regularly involved.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Previous engagements with other agencies left us wary of external development companies; however, Two Tall Totems produced results that far surpassed our expectations. Along the way, they provided stable builds to demonstrate the work done, and we used these builds to raise money for the company. As such, they were instrumental in furthering our business’s progress.

How was project management arranged and how effective was it?

They had reasonable costs and estimates and regularly met commitments and deliverables. As for collaboration tools, they used Slack and G Suite to manage the project.

What did you find most impressive about this company?

Their company was well run since the owners were also experienced software developers. The three executives were regularly involved and made sure that we understood how committed their team was to the project.

Are there any areas where they can improve?

They’re a well-rounded development company that can handle end-to-end projects. However, if they could find a way to integrate agency-quality visual design, either through hiring talent or a partnership, it would help set them apart even more.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Custom Software Dev for Enterprise Acceleration Program

"Dire things would have happened if Two Tall Totems hadn’t got involved."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
June 2017 - May 2018
Project summary: 

Two Tall Totems modernized a .NET software platform as a third-party vendor. They made the desktop application responsive, rebuilt the frontend, and developed an API to accommodate the new external interface.

The Reviewer
 
11-50 Employees
 
Vancouver, Canada
Former VP of Operations, Business Acceleration Organization
 
Verified
The Review
Feedback summary: 

The enhanced and functional platform increased competitiveness and overall capacities. The team’s loyalty and ethics made them a trusted long-term partner. They proved their dedication throughout a rigorous agile environment and encouraged camaraderie between teams in the process.

BACKGROUND

Introduce your business and what you do there.

I was VP of technology and operations at a society that helped small- and medium-enterprises get products and services to market. The organization ceased operations earlier this year when we couldn’t secure enough public and private sector funding.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Two Tall Totems?

We had a client that used a .NET-based software platform, which crashed at 11 a.m.–due to usage patterns–on a daily basis. They hired us to assess the application, optimize its backend and database, and then rebuild the frontend to create a modern and intuitive look and feel. Wanting to leverage third-party expertise, we engaged Two Tall Totems as part of a larger effort to build a network of trusted partners for future collaborations.

SOLUTION

What was the scope of their involvement?

We did a Deep Dive analysis on database structures and call routines, during which we discovered significant fragmentation. Once we resolved the daily crashes, both sides proceeded to build the new frontend, targeting the desktop version in an attempt to make it responsive. We ran two-week sprint with deliverables at the end of each sprint. Rather than provide ongoing support, we aimed to train the client’s internal team to do enhancements and maintenance in-house. Two Tall Totems developed an API after we decided to extend the backend to a different external interface. The team also groomed the backlog and prioritization by working with the client’s product owner.

What is the team composition?

The team included a product manager, a solutions architect, and a Scrum master.

How did you come to work with Two Tall Totems?

I knew the co-founders from the company’s success and had maintained a relationship. Although it would’ve been easier to hire a vendor near the client’s location, Two Tall Totems fit our mission to partner with firms that could help accelerate our enterprise clients’ growth.

How much have you invested with them?

We spent at least $500,000 CAD ($376,540 USD). We had a prime agreement with Two Tall Totems. We had structured rates with then resold those services to the client at a markup.

What is the status of this engagement?

We started working with them in June 2017 and the partnership ended in May 2018, when our organization dissolved.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Overall, our partnership maintained the client’s competitiveness and increased their capacity. Likewise, the client was ecstatic and expressed their enthusiasm via testimonials and press releases, one of which specifically mentioned the vendor. Dire things would have happened if Two Tall Totems hadn’t got involved. The client retained them after our organization ceased operations to complete the project and scale in-house development resources.

How did Two Tall Totems perform from a project management standpoint?

We used the appropriate tools and processes for agile development. We utilized Jira to manage the backlog.

What did you find most impressive about them?

They have incredible ethics, dedication, and follow through. For example, we created a six-day “war room” session to launch the frontend interface and extended functionality. Even though we ran an agile environment, that tactic was necessary to accommodate the complexities of large enterprise clients. Having everyone in one room for extended periods of time accelerated productivity and fostered camaraderie between teams.

Are there any areas they could improve?

We ran into accounts receivable challenges with the client, which affected our relationship with Two Tall Totems. But they stuck with us and even got too nice–perhaps even too lenient–when tension escalated and we threatened to cease work. That commitment effectively demonstrated their loyalty.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Feedback App Development for Real Estate

"Their solution is innovative and unprecedented in the industry!"

Quality: 
4.5
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Apr. 2017 - Ongoing
Project summary: 

Two Tall Totems created an iPhone app, providing a large swath of services including conceptual design, testing, and hosting. The app features email and report capabilities that can be sent to many parties.

The Reviewer
 
1-10 Employees
 
Vancouver, Cananda
Shane Gray
Realtor, Shane Gray Realty
 
Verified
The Review
Feedback summary: 

The app has generated tens of thousands in revenue thanks to improved customer retention and new acquisitions. Two Tall Totems communicated expertly, always responding immediately through one of many channels. Their substantial knowledge and professionalism make them a pleasant partner.

BACKGROUND

Please describe your company and your position there.

I’m a realtor with Shane Gray Realty, a division of Sutton West Coast Realty.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Two Tall Totems?

We needed someone to design, develop, deploy, host and manage an innovative, seller-experience management tool.

What were your goals for this project?

We wanted to automate the archaic process of managing real estate feedback provided to Sellers after an open house or private showing.

SOLUTION

How did you select this vendor?

I met one of their founders, who described their core competencies and identified similar iPhone app projects they’d done successfully in the past.

Describe the project in detail.

The solution tracks a buyer’s experience after visiting an open house or private appointment through an iPhone application, instantly reporting to the listing’s realtor/seller. It also emails individual reports and summary reports to the client. They provided turnkey, end-to-end resources, ranging from conceptual design, project management, and programming, to testing, implementation, hosting and product improvement.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The solution has generated tens of thousands of dollars in client retention and new client acquisitions. Their solution is innovative and unprecedented in the industry! It’s a key differentiator, so it continues to dazzle our loyal clients.

How effective was the workflow between your team and theirs?

They set up efficient communication channels which made correspondence nearly instantaneous.

What did you find most impressive about this company?

Aside from their professionalism, their depth of knowledge and ability to deliver our solution in a timely, cost-efficient manner stood out to us.

Are there any areas for improvement?

We’ve been very pleased, so there aren’t any.

5.0
Overall Score We’re impressed and we'd use them again.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They were efficient and on-time.
  • 4.5 Cost
    Value / within estimates
    They were affordable and on-budget.
  • 4.5 Quality
    Service & deliverables
    Even now, after the project is done, we continue to use and benefit from the solution.
  • 5.0 NPS
    Willing to refer
    I'm very likely to refer them.

Backend Mobile App Dev for Development & Design Firm

"They have a wide range of skillsets and experience."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Jan. 2012 - Ongoing
Project summary: 

Two Tall Totems have a long-term, ongoing development partnership, working to create mobile applications for third-party clients. They work on Android and iOS, building the backend of the products.

The Reviewer
 
11-50 Employees
 
Sacramento, California
Kevin Howe
Owner, Three29
 
Verified
The Review
Feedback summary: 

Their deliverables are always high quality, demonstrating their range of expertize in application development and meeting the clients' expectations. The team managed the project smoothly, providing ongoing software maintenance, and always making themselves available.

BACKGROUND

Introduce your business and what you do there.

I'm the owner of Three29. We provide website and mobile application design and development, as well as digital marketing services.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Two Tall Totems?

We had a potential client that needed a mobile app developed. We couldn’t do it with our in-house staff, so I reached out to Two Tall Totems to see if they could take on the technical part of the project, while our team did the frontend design.

SOLUTION

What was the scope of their involvement?

Our first project was a Bluetooth and Wi-Fi-enabled screen sharing application with document markup capabilities. It was originally built for the legal sector, allowing an attorney in court to hand the judge an iPad, while using another iPad themselves. The attorney could then circle and mark areas of a document that they wanted the judge to look at, and those annotations would sync. Those iPads were also hooked up to projection systems in the courtroom.

They built the technology that transferred the markup data and the other data on the screen, from the iPad to the other devices.

Since then, we’ve contacted them for projects that were outside our realm. They’ve been maintaining one of those projects for the past 12–18 months. Again, we handled all the frontend and server-side work, while they provided the app development we weren’t able to complete in-house. They've developed both Android and iOS apps for us.

What is the team composition?

We interface with their developers directly, sometimes with the project manager, with Chris (President, Two Tall Totems), and with David (VP of Operations, Two Tall Totems). I've been in direct contact with the principals and our development teams interact directly with each other.

How did you come to work with Two Tall Totems?

They found me. I put up a posting asking for a development team that could help with our attorney app. Two Tall Totems answered it and we hit it off, so we started working together.

How much have you invested with them?

We’ve done $150,000–$200,000 of business with them in the last three years.

What is the status of this engagement?

We started working with them in January 2012.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our projects have run smoothly. They do what they say they will and they get the work done on time. We tell our clients when we externalize parts of projects, and they have always been happy with Two Tall Totems’ involvement.

All software will have bugs, but they’ve been on top of fixing things right away. We have a 30–60-day window after launching projects, during which they will make fixes as part of the initial contract. This is a matter of software maintenance. They’ve been transparent about anything needing to be done.

How did Two Tall Totems perform from a project management standpoint?

We have monthly sprints for maintenance and incremental app work. Those are not as short as in the case of in-house development, where we would have weekly sprints. We make a list of features, bug fixes and updates that we want, and loop through those throughout the month, pushing a new app update at the end of the sprint. For bigger projects, they spec everything upfront and build based on those specs.

Most of our communication is done through email. Our client communicates with us through a system called Rally. We pass the information on to Two Tall Totems, but we’re not connected in a mutual project management system with them. They’re easy to get hold of and we have a shared Slack channel.

What did you find most impressive about them?

Their principals are honest about what they can and cannot do. Things are not overly-inflated and they're able to provide the simplest answer for every project. They have a wide range of skillsets and experience, so I know that when I bring something to the table, they'll be able to get it done. They're able to give us a budget and a list of what they can and can’t do, rather than taking on projects they can’t actually handle.

Are there any areas they could improve?

Every now and then, the communication with developers had some issues, but those things have all been ironed out. There’s nothing major that I can mention.

Do you have any advice for future clients of theirs?

I advise clients to get some sort of idea of what they want building before sitting down in a meeting, even if it's only loose specifications. A conceptual idea alone will not make for a very fruitful conversation with a developer, compared to actually taking the time to outline what we want an application to do, and what the needs behind it are.

Updated Review

 

2.5.0.0
5.0
Overall Score Working with a partner for over six years is rare in this industry. They’ve been awesome for us.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    We’ve never run into an issue with deadlines. They’re on top of this.
  • 4.5 Cost
    Value / within estimates
    They are affordable for us and we're definitely getting value.
  • 5.0 Quality
    Service & deliverables
    We’ve always handed them tasks we couldn’t do, sometimes without a good sample of work, and they’ve figured it out.
  • 5.0 NPS
    Willing to refer
    Without a doubt. They’re the only app subcontractor we’re using and I have no intention of using anyone else.

Mobile App Dev for Online Marketplace

“Two Tall Totems took the liberty to build this app with integrity and scalability.”

 

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Sept. 2017 - Jan. 2018
Project summary: 

Using React Native, Two Tall Totems designed and developed a marketplace app for iOS and Android. Features include PayPal linked purchasing and login verification through social media accounts.

The Reviewer
 
1-10 Employees
 
Vancouver, Canada
Hwan Son
CEO, Urbanity Marketplace
 
Verified
The Review
Feedback summary: 

Two Tall Totems built a high-quality app that’s gotten positive feedback both internally and from users. It received 200 downloads within a few weeks of launch. A staffing issue negatively impacted the development schedule, but they overcame the challenge through efficient project management.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of Urbanity Marketplace. We’re an online marketplace platform provider.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Two Tall Totems?

We needed a vendor to develop our mobile platform.

SOLUTION

What was the scope of their involvement?

Two Tall Totems designed and developed our hybrid apps for iOS and Android using React Native. During our first meeting, we evaluated their skills to see if they could adequately provide the features we required. Then, we collaborated to design the app’s UI/UX. They developed all the code for user activities such as browsing, chatting, posting photos, making and accepting offers, and leaving user reviews. Additional functionalities include verifying users through social media logins and enabling purchases via PayPal.

What is the team composition?

Three designers and four developers worked on our platform. This included a VP from each department.

How did you come to work with Two Tall Totems?

I googled mobile app developers close to my area. I met with several firms but initially envisioned working with Two Tall Totems, so I selected them.

What is the status of this engagement?

They worked with us from September 2017–January 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

This was our first mobile app, so I don’t have a point of reference to compare them to. The app got 200 downloads within its first month without any marketing effort. Internally, we’re quite satisfied with the quality of the app. We’ve since hired more developers and they’re impressed with the stability of the app’s code. Two Tall Totems took the liberty to build this app with integrity and scalability. It was designed to last several years instead of a few months.

How did Two Tall Totems perform from a project management standpoint?

We communicated via Slack and I was never left out of significant events within the development process. One of their developers had to leave the project shortly after the work started. This set our schedule back one month. Luckily, they kept me informed of why it happened, how it happened, and what they were offering to correct the situation. While it was an event I would’ve preferred not occurred; I approve of how they handled it.

What did you find most impressive about them?

The longevity of their code is a quality that’s unique among development firms. Two Tall Totems put in the effort to ensure we won’t need a costly backend update for some time.

Do you have any advice for potential customers?

Don’t always hire the cheapest vendor possible because you get what you pay for. Two Tall Totems is certainly not the cheapest firm out there, but they’re worth every dollar.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Android & iOS App Dev for Retail Software Company

"They were engaged in their clients' needs and interested in helping them succeed."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Oct. 2015 - Feb. 2017
Project summary: 

Two Tall Totems developed scalable Android and iOS applications that integrated with a POS, e-commerce backend, and multiple APIs. The app helped users manage memberships and loyalty points.

The Reviewer
 
1-10 Employees
 
Vancouver, Canada
Ricardo Rosado
Director of Marketing, Fusion Software
 
Verified
The Review
Feedback summary: 

Both apps succesfully integrated with existing systems and received excellent feedback from users. Two Tall Totems organized the project impeccably and devised innovative solutions. Their expert suggestions and flexible approach created a platform that will last for years. 

BACKGROUND

Introduce your business and what you do there.

Fusion Software produces retail software. We provide point of sale (POS), warehouse management systems, and marketing information platforms. I’m the director and head of marketing.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Two Tall Totems?

We were building the backend of a platform for promotion, marketing information, and brand management. We wanted to add a mobile application to the platform. We would manage everything centrally from our platform, but needed a mobile component for customers.

SOLUTION

What was the scope of their involvement?

We brought them our idea and concept, and they helped us with the scope. They provided suggestions and options, asked us about our needs, and looked at the future that the market and the technology would support. They provided us all that support before fully engaging in the actual development.

They developed iOS and Android native applications that are fully integrated with the backend we built. The mobile devices have digital ID cards that replace or coexist with plastic cards for memberships and user category labels, such as Platinum Gold.

They gave us a mobile platform that integrates with our APIs, and developed some APIs for the mobile applications as well. The applications aren’t just for one use; we can add more functionalities to them. They produced a much better version of our backend.

Our gift card system feeds from our backend, but allows us to have a mobile wallet in the device. Users can buy, share, and use gift cards with our POS. We’re introducing those functionalities to the app. Our system has a loyalty program that now fits perfectly with the mobile components.

Users can use the apps to stay updated on their loyalty points. They can exchange the points for a gift card or make purchases from their phone. It fully integrates with our POS and e-commerce platform. There are a few other modules as well. 

What is the team composition?

There were six or seven people involved. We engaged directly with their VP of operations and CTO for the technical elements. We also engaged with their president, who runs the corporate side of the company. Those three led the project. They allocated their lead iOS developer and two others to work on development. We had a designer for the interface, which was really good.

How did you come to work with Two Tall Totems?

I met their VP of operations in a social situation. When we decided to go into mobile, we wanted the best developers but didn’t want to start our own team. They had a lot of experience with mobile applications.

How much have you invested with them?

We invested $75,000.

What is the status of this engagement?

We worked together from October 2015 until February 2017. Now that we’re developing in-house, we stay in conversation with them. We still keep up a good working relationship and use them as consultants from time to time.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve had no complaints, and Apple and Android haven’t rejected any of the applications. The reviews and client comments have been great, whether received directly or through iTunes and Google Play. They built a solid platform for us.

How did Two Tall Totems perform from a project management standpoint?

We worked in stages and stayed in constant contact through Skype. In the beginning, we used Google Calendar to set everything up. They started implementing other tools later. They were really well organized.

What did you find most impressive about them?

They were solid, professional, and knowledgeable. Their development approach was creative. They were engaged in their clients' needs and interested in helping them succeed. We gave suggestions, but their experience provided the solutions we needed. They looked not only for an immediate solution, but also for one that would work in the future. I didn’t see any flaws in their operation.

5.0
Overall Score It’s been great.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Their deliveries were precise. 
  • 4.0 Cost
    Value / within estimates
    Their work was worth the cost.
  • 5.0 Quality
    Service & deliverables
    It was top quality. You couldn't ask for more.
  • 5.0 NPS
    Willing to refer
    I recommend them without hesitation.

iOS and Android Dev for Educational Tech Company

"Their excellent customer service made me feel important at every step of the project."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Apr. 2014 - Apr. 2018
Project summary: 

Two Tall Totems built an app for iOS 7 and Android in sequential order. The team then updated the former for iOS 10.

The Reviewer
 
1-10 Employees
 
Vancouver, Canada
Behzad Soltani
Founder, Nurdture Creative Solutions
 
Verified
The Review
Feedback summary: 

The app’s design makes it stand out in the market. The team worked in close collaboration to meet expectations for delivery. Although project management was consistently excellent, Two Tall Totems’ growth did impact its quality over time. But the changes didn’t affect the end-results.

BACKGROUND

Please describe your company and your position there.

I’m the founder and CEO of Nurdture Creative Solutions, a small educational technology company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Two Tall Totems?

I needed a vendor to develop the iOS and Android apps for Equate Formula Solver.

What were your goals for this project?

I wanted them to build the iOS app before starting the Android version.

SOLUTION

How did you select this vendor?

The founders were great. They were dedicated to every client, regardless of size.

Can you go into detail about the services they provided and the scope of the project?

In 2014, they designed and developed the Equate Formula Solver app for iOS 7. The team then updated it for iOS 10 and completed the Android app.

What was the team composition?

The team started small, but grew in size as the project evolved.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The team successfully brought my vision to life. The app’s design makes it stand out.

How was project management arranged and how effective was it?

The composition changed as Two Tall Totems grew over the four years I worked with them. Project management was impressive at first, but became less so over time. However, they were still excellent in many respects by the end of the project.

What did you find most impressive about this company?

Their excellent customer service made me feel important at every step of the project.

Are there any areas where they can improve?

They need to hire excellent project managers because the founders can’t be involved in every detail of ongoing projects.

5.0
Overall Score They were unique and had an excellent work record. They also paid great attention to detail.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They always completed work on time.
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
    The quality of the work was excellent.
  • 5.0 NPS
    Willing to refer
    I have and will continue to recommend them.

iOS & Android Development for Custom Wireless Headphones App

"Everything was exactly what we had asked for." 

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Aug. 2016 - Sept. 2017
Project summary: 

Two Tall Totems developed an app for iOS and Android, focusing on user experience management. They created a customization process that enables wireless communication between users and the product.

The Reviewer
 
1-10 Employees
 
Montreal, Canada
Co-Founder, Custom Headphones App
 
Verified
The Review
Feedback summary: 

The app is going through testing and will soon be released into market. Working quickly and efficiently, they were able to meet all the expectations and deadlines. While they keep growing their QA department, their highly skilled team and open work culture draws clients.

BACKGROUND

Introduce your business and what you do there.

I work at the company that builds custom-fit earphones.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Two Tall Totems?

We wanted to create an app that would allow customers to go through the process of customizing earphones, ensuring a satisfactory level of user experience, so we were looking for a company to help us with that.

SOLUTION

What was the scope of their involvement?

They helped us build an app for iOS and Android. The primary feature of the app is a customization process where users will follow the guidelines of the app to open up the physical packaging of the earphones and go through all the steps to choose the size that fits them best. Our guidelines are unique – at first, they're easy and then they get harder. The point is to go from an ordinary fit to the one that is customized for a particular user in the exact shape of their ear. The app will allow them to put the earphones in their ears and get to a point where they're satisfied with the fit. They can also click on a button and communicate with the earphones wirelessly, which triggers a harder process. The app has many components, such a Bluetooth component, a user experience component, and more. 

What is the team composition? 

Initially, we worked with two founders, one of whom was our senior point of contact. We also had a project manager and worked closely with other members of their team. 

How did you come to work with them?

We reached out to 7–10 different app firms, stating the criteria we were looking for: we wanted to find people with experience in consumer hardware, capable of delivering a professional product in a short time. Ideally, we wanted to work with a Canadian company (there is a tax credit if you work with Canadians on a Research and Development project). That left us with 2–3 names. We visited their office in Vancouver (we're based in Montreal) and were impressed with their team and their culture – they seemed to be a perfect fit for us.

What is the status of this engagement? 

We started working with them in August 2016 and the bulk of the project was completed in September 2017. They're still providing maintenance and work on a few minor things.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We tested the app on users and we'll be releasing it soon. With every new round of testing, we noted how much time users spent going through the customization process – if it took them less time and they succeeded at it more often, that was a success.

How did they perform from a project management standpoint? 

We've been happy with them from the beginning. As a start-up, we're making changes all the time, but they've been very versatile and flexible. They're fast, organized, and efficient. Their team is amazing and if there was a delay, it was caused by us. 

What did you find most impressive about them?

I've never met a team that's so happy and open. It feels like one big family. Those are the people we want to work with.

Are there any areas they could improve?

The QA [Quality Assurance] is something they can improve (this observation is not coming from me but from some people on our team). When we worked with them, they didn't have an internal team that was responsible for QA. Since the product is going out into the market and will be used by different devices, QA is important. They're aware of that and they're currently bringing on internal and external resources to help with that. But it wasn't available to us throughout the project.

5.0
Overall Score With the exception of QA, which they're working on right now, everything was perfect.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    The only time they didn't meet the deadline was when we required last-minute changes. They did everything we asked them.
  • 4.0 Cost
    Value / within estimates
    It's the first project I've done in this field, so it's hard to say. We spent a lot of money, but it was worth it.
  • 5.0 Quality
    Service & deliverables
    Everything was exactly what we had asked for. They made changes right away to make sure we're satisfied.
  • 5.0 NPS
    Willing to refer
    We had a great experience working with them.