Trigent Software

NelsonHall recognizes Trigent in NEAT for Quality Engineering (QE) Services report.  

In the Trigent NEAT-QE report, NelsonHall identifies continuous testing as Trigent’s strength that addresses the growing need in the Market. To help you to focus on what to test, build tests faster, and implement continuous testing at scale with interventions across all stages of the testing lifecycle, we leverage AI/ML-based testing frameworks and Intelligent Test Automation.

Trigent is recognized for its excellence in the annual Zinnov Zones for Engineering Research & Development (ER&D) Services 2021 ratings, for the second year in a row. Additionally, Trigent makes its debut in Zinnov’s Internet of Things (IoT) Services 2021 ratings. 

Trigent is also featured for its maturity in execution and scalability in ER&D Services - Enterprise Software, which assesses the Engineering, Research and Development (ER&D) services of 60 companies globally. The recognition comes in wake of Trigent’s success in developing software for Industry 4.0 that has enabled its customers to quickly respond to market disruptions with advanced Customer Experiences.

Trigent, in partnership with Socotra Inc, is a finalist in the ‘Best Test Automation’ category at the North American Software Testing Awards 2021.  The award reflects a recognition of our commitment to work closely with our clients, de-risk their business applications, and deliver intelligent automation solutions. 

Through this partnership, Trigent enabled Socotra to upgrade its platform to provide assured frictionless CX that powered Socotra to continue to disrupt the InsureTech market. We integrated test automation as an integral part of the development lifecycle and early into the CI/CD pipeline helped eliminate time-consuming and repetitive manual regression testing, and slashed test cycle times.

A French multinational financial service firm wanted to enhance user experience by integrating different product flows into one application. The firm specializes in asset and wealth management, corporate and investment banking, insurance, and digital payments.

They partnered with Trigent to deploy and leverage the Salesforce Lightning Web Components (LWC) framework to achieve lower human errors, faster website loading time, and automated user creation. The result was a better user experience where their customers experienced a single view of their portfolio across different investments, coupled with real-time updates on the investment performance.

Surge Transportation needed a modern Cloud application with a versatile UX/UI to secure access to its automated pricing engine and instantly compute quotes for complex loads. Surge Transportation banked on Trigent's experience and expertise to automate its complex and discrete pricing mechanism. The new solution enabled it to place quotes instantly and handle all complexities of the pricing mechanism with accuracy. This digital transformation helped in easy onboarding and integration of new clients. Automation enhanced productivity and ensured better resource utilization. With Trigent's custom-designed solution, the company increased its revenue by 40%, improved profit by 25%, and increased its customer base by 20%.

A US logistics leader improved its operational costs by 40% with an enhanced CX and live shipment status updates with optimized use of existing technological investments.

Trigent designed an enterprise-quality application that was well-integrated, seamless, and agile. Leveraging Trigent’s Product Engineering expertise, a Customer Application based on Java and Angular with an HTML5 frontend was built around their existing IBM DB2 investment. An EDI integration enabled easy data exchange between systems and ensured detailed tracking for shippers. The team modernized the presentation layer leveraging several UI components such as HTML5, Angular 4, CSS3, NG Bootstrap, and jQuery to provide an enhanced user experience.

As part of its digital transformation, a global organization focused on human rights and law enforcement switched to Salesforce to track its programs across 19 countries in real-time. The implementation involved a high level of customization and many complex data migration projects. Putting CX at the heart of our QA strategy, our Salesforce testing team helped rapidly maximize risk-based test coverage and expedite software releases.

Trigent’s experience in implementing purpose-built Salesforce solutions using pre-built accelerators, across industries is backed by a dedicated Salesforce Testing Practice led by certified professionals. Our forte lies in rapid test automation, end-to-end customer experience testing, and performance engineering. 

A leading US-based healthcare company achieved 100% digitization, best-in-class UI/UX experience, and a 42% increase in web interface usage through innovative tech solutions by Trigent. The client needed an intuitive interface, with the critical challenge being designing for a consumer to input data accurately with little or no training.

Trigent's domain experts led with the key UI recommendations to aid end-to-end digitization of all the health records and its best rendition across several healthcare specialties, with OB-GYN as the focus.

Using a next-gen head impact monitoring system, a premier designer and developer of protective sports equipment increased player safety and on-field availability. The head impact telemetry system (HITS) solution leverages wearable tech, integrated communications, and predictive analytics to enable “smarter coaching” in American football. To meet the growing player safety expectation, the client sought assistance to develop a convenient, information-rich next-gen impact monitoring system.

The head impact telemetry system (HITS) solution leverages wearable tech, integrated communications, and predictive analytics to enable smarter coaching in American football. This helped the smart helmet manufacturer maintain its position as the market leader through agile innovation and increased player safety.

A leading US company offering end-to-end encrypted mail service was looking to adopt an automation roadmap customized to their needs. The client’s encrypted email service addresses CMMC requirements for communication and storage of confidential user data & information. At the same time, it allows users to encrypt, store and share their files without fear of vulnerabilities and easily access these files from their computers or mobile devices.

They partnered with Trigent to deploy a continuous testing strategy covering functional testing, regression testing, and a range of tests like Installation, compatibility, and successful automation. This solution helped the client achieve 80% automation of regression testing with more features per release and a 95% reduction in test execution cycle time.

The client, a premier Cloud Office Security provider, was looking to gain a critical business advantage in responding to new threats and vulnerabilities. The client’s encrypted email service addresses CMMC requirements for communication and storage of confidential user data & information.

With Trigent’s test automation solution, the client tested their product suite’s resilience as early in the development process as possible. This helped them achieve 90% test coverage, and reduce test execution time by 80% with distributed and parallel execution strategies, making agility and faster time-to-market the critical factors to success. 

A NY-based company provides a complete range of architectural services to global customers. They wanted a comprehensive design-through occupancy project management solution to help customers to manage project information and to collaborate seamlessly with their consultants, contractors, and suppliers.

Trigent conceptualized, architected, and developed a highly intuitive, scalable, and interactive, web-enabled project management platform. This has helped to reduce transactional lead time, project maintenance, and operational costs, and is a one-stop solution for design-to-construction projects.

Trigent is delighted to announce that it won the Best Agile Testing Project Award at the ‘North American Software Testing Awards 2020’. This recognition attests to Trigent’s quality processes & methodology, enabling Raptor Technologies to be the gold standard for school safety.

The award validates Trigent's Responsible Testing approach that combines effectively with the principles of the Agile manifesto. This unique approach enabled Raptor to scale its business rapidly and win market share.

A leading US-based healthcare company achieved 100% digitization, best-in-class UI/UX experience, and a 42% increase in web interface usage through innovative tech solutions by Trigent. The client partnered with Trigent to design and develop the next-gen impact monitoring system-ITT 2.0. Data collected after a concussion enabled informed coaching and improved playing tactics, leading to increased player safety and on-field availability.

The client needed an intuitive interface, with the critical challenge being designing for a consumer to input data accurately with little or no training. Trigent's domain experts led with the key UI recommendations to aid end-to-end digitization of all the health records and its best rendition across several healthcare specialties, with OB-GYN as the focus.

Trigent Software is recognized for its excellence in enterprise software by Zinnov, a leader in global management and strategy consulting.

In the Zinnov Zones 2020 report that assessed the engineering, research, and development (ER&D) services of 60 companies globally, Trigent is featured for its maturity in execution and scalability in Enterprise Software. The recognition comes in wake of Trigent’s success in building software for Industry 4.0 that has enabled its customers to embrace their digital future.

The client enables neighborhood retailers worldwide to digitally engage with their customer base through innovative mobile solutions. The client wanted to build a mobile app to create a digital connection between consumers and neighborhood retail outlets. Also, enable online ordering of groceries and products from neighborhood specialty and retail stores.

Trigent's mobility experts evaluated the client's request and developed a SaaS-based aggregator retail application.

Trigent developed an Android/ iOS mobile app customized to adhere to the 508 and American Disabilities Act (ADA) that empowers the differently-abled users to connect with neighborhood retail and specialty stores conveniently.

The client provides cloud-based solutions for construction companies and their ancillary businesses. Their solutions enable architects, engineers, contractors, and owners (AECO) to collaborate, collect, and organize data on their construction projects, get daily progress updates, and share reports – all from a single dashboard.

The client aspired to provide highly granular data and reports on the projects directly from the site, to its AECO stakeholders. The solution needed to be intuitive and easy to use for foremen or site supervisors, factor in the rugged conditions, and be able to work on any mobile device owned by the users.

Trigent developed a SaaS solution that allows Project Managers and Foremen to track the real-time progress of construction projects on site. The design incorporates an understanding of the construction site environment and the solution works regardless of the availability or quality of connectivity. The cross-platform design enables developers to work on a single code base for both iOS and Android platforms.

A customer-centric road infrastructure service provider recognized for its commitment to quality and road safety. Their business enables municipalities, federal, and state governing bodies, and contractors across the U.S to achieve top-quality road infrastructure that serves the public's dual purposes of safety and convenience. They wanted to strengthen clients' trust and raise the bar through transparent updates to their customers. 

Trigent designed an integrated, automated cloud application coupled with a multi-screen mobile experience to suit each persona (construction worker, foreman, project supervisor, senior management, or the customer). The app was built for both Android/iOS platforms for the field force. The comprehensive field force management application features: 360-degree view of work order management, live tracking, digital data capture, route navigation, instant alerts, and live notification to field workers.

The client is a leading provider of cloud-based TMS. They introduced the industry’s first multimodal TMS offering unlimited rating, booking, and tracking of Full Truck Load (TL), Less Than Truckload (LTL), and parcel freight. The client had to architect a solution that integrated data from carrier partners into a single environment. Also, scale to support individual carrier partners and diverse customer business needs.

Trigent designed & developed custom APIs for the client TMS (over 250 to date). Also, built a test automation strategy that covered the key business process flows, user experience, technology integrations, and performance. 

Our solution helped the client to rapidly grow their customer database in a short span of time. The company successfully added over 200 new customers in less than 5 months.

The client, a fleet management ISV, provides SaaS-based solutions to organizations that want to keep track, monitor, and regulate their fleet. The camera-driven solutions use video telematics to enable real-time remote tracking and monitoring of vehicles from a single screen. The client needed a cloud-enabled mobile & web solution that could enable 24/7 remote monitoring of the entire fleet which could help safeguard vehicles from any contingency.

Trigent’s more than two-decade experience in providing software solutions to the logistics industry enabled the development team to design a comprehensive cloud-based solution that:

• Customized solution catering to businesses with vehicular assets
• Better visibility into fleet operations
• Timely and optimal utilization of services
• Quick claim resolutions

With Robotic Process Automation (RPA), a leading dermatology healthcare provider with a network of 100+ clinics and dermatologists, simplified the data management process, eliminating clinical risks resulting from human error that allowed 2x more time with patients. 

Trigent’s team’s experience in Analytics with RPA powered us to deliver significant benefits to the client. Among them, the visibility of reports empowered C-level decision-makers to make strategic decisions and save costs. Also automating 150+ actions for each clinic brought savings in time, resources and costs

A real estate investment trust (REIT), one of NA's largest publicly traded owners and operators of open-air, grocery-anchored shopping centers, and mixed-use assets. The company owns over 400 shopping centers & mixed-use assets comprising 70 million sq feet of gross leasable space primarily concentrated in the USA's top major metropolitan markets.

The client's existing setup was a legacy system and was unable to meet the projected growth in the business & users. The system was using outdated protocols, presented many security risks.

After a thorough assessment of the client’s infrastructure, the team designed an effective migration strategy that rehosted (lift-and-shift) most applications, with few carefully re-architected applications.

Powered by its Next-Gen consumer digital health platform, the client enables users to access the best available care options available as per their employers’ insurance cover. The HIPAA-compliant platform encourages consumers to take control of their health. It gives consumers the support and tools they need to manage their health and well-being better.

The client wanted to launch a new platform that provided a unified view on the web and mobile.

Trigent set up a purpose-built QA ODC with domain and functional experts, aligned to the 4 service offerings (care, wellness, coach, and reward program) and with the unified platform. 

An industry-leading Project Information Management (PIM) software streamlines communication, manages files and simplifies construction administration. Their software is used by over 122,000 users in more than 1,200 firms across the world. 

Quality testing for a new version or feature release in the Project Management software requires testing across all permutations and combinations of the release with the 3rd party software. The client needed a solution that ensured the maximum test coverage while minimizing the time to market.

Trigent drew up a detailed compatibility matrix for the different versions of the Software, the 3rd party products that are supported, its versions, and associated constraints or limitations was created.      

An ISV, founded in 1929, provides a suite of products for legal/litigation support to more than 150,000 legal professionals across New York and New Jersey. They offer web-based software, mobile products, and legal directories to process servers, court services, staffing, and couriers.

The customers use the client’s services to gain data-driven insights and relevant legal citations, precedents to build a comprehensive story of each case. The client wished to preempt the possibility of service downtime, inferior customer experience, reduce operational costs, and total cost of ownership.

They used Trigent's expertise to its workloads and environment from datacenter to the public cloud. After a thorough assessment of the client’s infrastructure, the team designed an effective migration strategy that rehosted (lift-and-shift) most applications.  

The client provides innovative technology solutions for school bus tracking, safety, and optimization. The company wanted to build a comprehensive solution to ensure a safe, efficient, and convenient bus-riding experience for stakeholders - school administrators, bus drivers, students, & parents. Also, improve management and operational efficiency for fleet managers, dispatchers, call center operators, and routing admins.

Trigent built a cloud-based web/mobile unified technology solution that helped the client's business to grow from 2 to 15 districts, negated cellular data usage costs, and cemented its leadership position in the fleet management sector. 

This digitally transformed cloud-based trucking intelligence company provides solutions to help fleets improve safety and compliance while reducing costs. The platform is used by 2000+ truckload, LTL, private, and energy service fleets in the U.S & Canada, including several Fortune 500 companies.

To match the clients’ specific product testing requirements, Trigent developed a purpose-built test lab environment. Trigent provided end-to-end testing solutions ranging from Installation Testing, Functional Testing, Regression Testing, Disaster Recovery, and Database testing on an ongoing basis.   

The client is a leading medical genetics information company, with revenues of over $200m, with a mission to bring genetic information into routine medical practice to improve the quality of healthcare. 

As the business grew, they put added emphasis on customer experience, and this required the applications to work at optimum levels without interruptions during business hours. 

Trigent’s QA & Testing Center of Excellence suggested comprehensive testing of the application with multiple validation checkpoints to ensure stable and reliable functionality. Trigent identified the workflow of all the applications and built a DevOps strategy.  

The client is one of the fast-growing EdTech companies that provide cloud-based web filtering and parental control applications that work across schools and homes. They currently provide safety for over 10 million students in more than 15,000 schools, monitoring 5 billion + online activities. 

Their next-gen flagship product uses AI to process student activities across emails, searches, social media activity, and apps. They needed a QA & Testing partner who had an in-depth understanding of the education sector.  

Trigent’s innovative solution required the team to do research and study the behavioral patterns of a K-12 student.  

The client is a leading provider of SaaS platform for insurance procurement and management. The client had an aggressive timeline to release new functionalities and support new carriers. 

Trigent built a test automation strategy and the team focused on improving the test coverage through effective data selection mechanisms and combinatorial optimization.   

The client is a leading benefits administration and general insurance agency that offers a diverse portfolio of consumer-driven health plans, compliance services, group benefits to employers of all sizes. 

The system underwent numerous customizations at a fast pace. To guarantee a great customer experience, the system had to be comprehensively tested for every change and required thorough regression testing. 

Trigent’s team strategized a test automation approach. Automated regression tests were done after each build, reducing test cycle time from a few days to a few hours.   

A 20+-year-old asset-based third-party logistics provider (3PL) providing both brokerage & freight management and asset-based services of dry van, refrigerated, and dedicated/private fleets. 

The client had procured several off-the-shelf systems to run their business, which contained large volumes of transactional data, and operational reports. Organizationally, without having a single unified view of business, the client did not have an insight into their operations and was unable to transform their business.  

Trigent suggested a scalable, comprehensive, and robust business intelligence solution, which eliminated the data silos, and the client had a 360-degree view of their business.

The client is one of the largest independent, full-service investment consulting firms servicing 300+ retainer relationships, representing assets of $1.5 trillion with approximately $65 billion in alternative assets. 

They relied on a legacy portal, which took more lead time to design customized investment portfolios. Manual data entry led to errors, and lack of data integrity, data integration processes were long-winded — all these resulting in poor customer experience and regulatory non-compliance.

Trigent developed a user-friendly, intelligent portal that enabled customers to find the investment manager of choice.  Manual tasks and workflows were automated, reducing errors, the time to build customized investment portfolios, and improving regulatory compliance.

A healthcare IT services company with cloud-based software products that help health organizations and individual patients to communicate, collaborate, and facilitate remote consultation. The existing system had challenges with data integration, patient privacy and security, and patient data management. The system could not capture or interpret data, which led to medical errors, reduced quality of patient experience and care.

Trigent developed a state-of-the-art HIPAA & HL7 compliant, integrated patient SaaS-based communication platform.  

The client is an international, non-governmental organization focused on human rights, and law enforcement. The global organization works to combat sex trafficking, child sexual assault, cybersex trafficking, forced labor, slavery, and addresses the citizenship rights of minorities.

The client relies on its complex computing and network infrastructure to store, access, and secure highly confidential data. They wanted to identify ways and methods to improve existing performance, reliability, and security across its platforms and services.

Trigent followed a systemic process to review the entire infrastructure to provide assessment and recommendations on technology projects, upgrades, and modernization. 

The client is a cutting-edge InsurTech firm that helps global insurance companies deliver innovative products faster, reducing costs and improving CX. The client wanted to roll out a newer version of their application that enhanced user experience and enabled it as a self-service portal to handle the insurance policyholders' requests.

Trigent's expertise in the insurance domain and QA testing processes equipped them to build an agile app development & testing process. This resulted in 85% automation of manual test cases with 4x faster time to market.

This American holding company is a leading manufacturer of commercial trucks, buses, defense vehicles, and engines that shares an ongoing 16+ years’ relationship with Trigent.

For a new requirement, Trigent devised a novel method to rapidly analyze issues, and try out 'what if' scenarios to resolve the problems in their mission-critical enterprise software.

The mirror configuration test system (TriCon) deployed in an AWS Virtual Private Cloud (VPC) identifies and helps resolve issues, without affecting the client's official deployment and production systems.  

The no:1 brewer in Europe and one of the largest by volume in the world is backed by a large sales force responsible for bringing in the revenue and growing the business across the globe. The geographically dispersed sales team needed a single integrated workspace that can be accessed from desktop and mobile apps.

Trigent built Office 365 based platform with a simple UI, easy navigation, and secure environment. The portal has since become integral to the sales function and on a broader level to the business owners, providing them with a dashboard view of sales performance.

Established in 1974, this insurance and financial multinational provides comprehensive insurance solutions across diverse markets in 49 states in the US. The organization was unable to meet its business growth plans even though they offered economical products and user-friendly services. 

Trigent’s domain consultants suggested building a mobile-enabled extranet site that provides end-users with all their product and services information. The self-service feature and FAQs, along with real-time views of requests, decreased the number of follow up queries, resulting in increased customer satisfaction. Presence on the Apple and Google Play store facilitated quick user adoption expanding the number of prospects. 

The customer is one of the oldest multinationals, owning over 400 brands in 190 countries, conceptualized a country-wide brand-building initiative that would run on mobile devices.

Keeping in tune with the large scale branding initiative’s tight deadlines, Trigent consulted, implemented, and tested a user-friendly mobile application. The app, loaded with promotional videos and social content, incentivizes and rewards viewers instantaneously.  The defect-free application was optimized for the best user experience, and performance. 

Undertone, a division of Perion Network Ltd. provides cutting-edge technology solutions for the world’s leading brands. As a leader in cross-platform synchronized digital branding for the world’s most prominent brands, Undertone needed to ensure exemplary services to partners and customers.

Trigent suggested an integrated portal to enhance internal communication and collaboration to help teams across geographies. 

The client is a global trading company spread across 63 countries with 120 offices, focused on domestic trading, import/export, and overseas trading of various products.

Their operations were impaired by information silos and a large volume of unstructured manual data. The cost of managing the non-electronic data and the time involved in operational activities resulted in escalating costs, lower productivity, and wasted person-hours.

Trigent automated the workflows, paper-based forms for regulatory requirements were built using Nintex forms in SharePoint Online. The well-designed workflow reduced manual work, increasing operational efficiency, and cost savings by 50%.  

This leader in integrated school safety technologies is trusted to protect over 23,000 K-12 schools nationwide. Their visitor management software is updated 24/7, with national records of registered sex offenders. A simple lapse in updating of records would result in inaccurate management of visitor records by trusted schools and partner institutions and potentially jeopardize the safety of students, faculty, and staff.

Trigent’s experienced engineers with in-depth knowledge of the education segment advised an automated data retrieval and management process. Trigent developed a SaaS solution for High Scalability and Performance.

.

The second-largest group of healthcare attorneys in the U.S. The client is viewed as a dynamic, forward-thinking law firm by its clientele ranging from large publicly traded entities to early-stage startups. This law firm’s strength lies in its counsel’s ability to deliver on-target results to meet the needs of today’s healthcare laws and regulations.

To manage customer queries, the attorneys rely on their existing applications to learn, share, and collaborate. However, the legacy system with its complex workflow was a bottleneck hindering knowledge sharing.

Trigent’s SharePoint experts developed a slick portal, with attractive branding, enhanced security, and easy search options.  

 Trigent Software, a US-based technology services company, has been recognized as a leader in enterprise software for small & medium service providers in the 2022 Zinnov Zones Engineering Research & Development (ER&D) Services Ratings.

The Zinnov Zones ratings evaluate top Global ER&D and Service Providers on specialization, R&D, innovation, IPs, and delivery capabilities across 35 verticals and horizontals.The company’s proprietary frameworks, patented solutions, and reusable modular digital blocks enabled the agile development of 600+ custom enterprise applications.

Trigent Software, US-based global technology services company in partnership with its customer PreVeil, is recognized as “Highly Commended” at the North American Software Testing Awards 2022.

The NAST Awards celebrate companies and individuals with significant software testing and quality engineering achievements. Innovative approaches, well-structured automation strategies, and proven testing methodologies that yielded substantial tangible business benefits are the factors that helped Trigent win this title.