Comprehensive Services Delivery
TTMS is a rapidly growing IT company with a global presence. In addition to 10 offices in Central Europe (Poland and Germany) and an office in Asia (Malaysia), TTMS also has branches in the United Kingdom and the United States. We offer our clients Comprehensive Services Delivery and staff augmentation.
We have more than 350 experts on board with expertise in industry-leading technologies like SalesForce, Adobe Experience Manager (AEM), MS Azure, and many more. Our specialists have international experience in delivering complex integration, DevOps, administration, enhancement, and innovation in the highest quality solutions and the ability to quickly adopt new technologies.
Due to the multi-zone distribution of our customers and employees, over the years we’ve developed a unique methodology of remote collaboration through a tailored blend of Comprehensive Service Delivery and team augmentation. Through these many experiences, we've become very effective at deploying the full range of our skills and capabilities to drive value into projects by going the extra mile to optimize the business benefits of technology solutions in the very complicated environments of our big, corporate, multi-time-zone global customers. We take complete care and responsibility for contracted areas, focusing on both the business benefits and the operational business continuity of the solutions we implement.
Based on our history with all our global corporate contracts – we understand how important it is to build long-term trust by delivering consistency through comprehensive services.
Henryka Sienkiewicza 82Białystok 15-005Poland
Jana Pawła II 17Lublin 20-400Poland
Wadowicka 6Kraków 30-415Poland
Szczecińska 25AKoszalin 75-122Poland
Bartosza Głowackiego 14Olsztyn, WM 11-041Poland
Legnicka 57WWrocław 54-203Poland
Karola Olszewskiego 6Kielce 25-663Poland
590 Kingston RoadLondon SW20 8DNUnited Kingdom
The Pinnacle, Persiaran Lagoon Bandar SunwaySubang Jaya 47500Malaysia
101 California StreetSan Francisco CA 94111United States
Roche; Pearson: ABB: Schneider Electric, European Space Agency, Alstom, Audytel, Biotronics
Goal: A SalesForce CRM implementation for 100K+ customers around the world, and to extend to them what they need the most, ensuring a positive experience, to have data that is orderly, up-to-date, and easily accessible in order to realize their business goals.
Outcome: Ensured business continuity of the global CRM solution. We managed to take on the challenge very quickly, learned all the intricacies of a very complex system, and implemented the most appropriate newly released management tools. By performing complex code refactoring and closely verifying each development stage, we’ve helped our client to secure seamless production and management processes. By successfully integrating the related technologies and management processes, we’ve achieved the proper alignment of organizational and technological functionalities that helped to significantly reduce the number of incidents and improved the overall quality of the system. Now it is much more user-friendly, as reflected in the positive reviews of its users.
Goal: Implement a digital marketing strategy for a full spectrum, multilingual customer experience in over 25 countries, delivered through a web portal that enables marketing content to be shared across all the countries in the EMEA (Europe, Middle East, and Africa) region.
Outcome: A qualified team of 18 experienced and certified TTMS experts, covering the whole set of roles reorganized and improved the development and release processes of the portal and matched them with existing client processes. The Client is now confident of the operational continuity brought about by the key solution supporting their marketing strategies. The client now, also, gains insights on how customers interact with this new digital platform and the more intelligently available content that it delivers, directly enhancing the execution of its marketing strategy in a more effective way.
Goal: Support training, e-learning, and communication processes from both the technical as well as the content creation perspective for multi-time-zone users (including interactive e-learning materials, courses, and training video tutorials, as well as knowledge transfer support while introducing new applications and systems, conducting webinars, and providing ongoing support for overall internal communication).
Outcome: Designed and developed an e-learning platform based on effective instructional methods with a portfolio of multimedia materials for more than 15K end users. The client was able to reduce training and employee development costs and has improved the quality of internal communication, globally.