Videos to generate leads, go viral, inspire trends

GOLD VERIFIED

Video offers an excellent medium for capturing your audience’s attention. But in order to be successful, your video needs to be striking, compelling and sharp in how it delivers its message.

We’re a video company that understands that every video we produce needs to meet a purpose – whether that’s to generate leads, increase website conversions, attract the best talent, wow your viewers, or simplify a complex product or concept.

You need a video company that will help you inspire your viewers and achieve your business’s ambitions.

 
$10,000+
 
$100 - $149 / hr
 
2 - 9
 Founded
2008
Show all +
London, United Kingdom
headquarters
  • 2 Stephen Street
    London, LND W1T 1AN
    United Kingdom
other locations

Portfolio

Key clients: 

Admiral Insurance, American Express, AutoTrader, Trustpilot, UCL, University of Cambridge, Confused.com, Financial Times, Gatwick Airport, BAFTA, Siemens, Sony. 

ADVERT // Corgi HomePlan

ADVERT // Here's an online advert we made for Corgi HomePlan advertising their boiler cover.

EXPLAINER ANIMATION // Admiral Insurance

EXPLAINER ANIMATION // Here's an explainer animation we made for Admiral Insurance on their Multi car insurance policy.

PROMOTIONAL VIDEO // Zoetis: Pet Dialog+

PROMOTIONAL VIDEO // We made this promotional video for Zoetis about their new product, the PetDialog+ wellness monitor. This device gives vets the information they need to more accurately diagnose their pet's illness instead of relying on pet owners to articulate their concerns. PetDialog+ monitors in realtime how much an animal is eating, drinking, exercising and resting.

EXPLAINER ANIMATION // Purple Bricks

EXPLAINER ANIMATION // We made this character-based explainer animation for Purple Bricks, an online estate agent based in the UK, Canada, the US & Australia.

CASE STUDY VIDEO // Xero

CASE STUDY VIDEO // We created this case study video for Xero, giving an example on how Xero has been invaluable to a small business. Xero offers online accounting software for SMEs. This case study video uses a coffee brand in South Africa, Truth Coffee and demonstrates how Xero has benefited their business operations.

EXPLAINER ANIMATION // Cambridge University Press

EXPLAINER ANIMATION //Cambridge University Press // We made this explainer animation for Cambridge University Press introducing their new platform, Cambridge Core. It's a platform for academic content and consists of over one million journal articles and more than 30,000 books.

PROMOTIONAL VIDEO // Saft Batteries

PROMOTIONAL VIDEO // We produced this promotional anniversary video for Saft Batteries to showcase the 50 years that Saft has been producing batteries for the space industry.

ANIMATION // Agilitas

ANIMATION // We made this animation for Agilitas which gives an overview of their services.

RECRUITMENT VIDEO // Pacific Life Re

RECRUITMENT VIDEO // We made this recruitment video for Pacific Life Re, a global company who offer life reinsurance in some of the world's largest markets. The recruitment video showcases their culture and the perks of working for them!

ANIMATION // Siemens Rail Challenge

ANIMATION // We made this animation for Siemens Rail Challenge which highlights how engineering plays a part in making trains faster and smarter. The Rail Challenge, which is part of the UK-wide Siemens Curiosity Project, aims to inspire young people to study STEM (science, technology, engineering & mathematics) subjects in the hope that they will seek a job in engineering in the future.

PROMOTIONAL VIDEO // Ems

PROMOTIONAL VIDEO // We made this promotional video for Ems, a AI search agent that assists people looking for new properties in the London. Whenever a prospective tenant visits Ems, the site tracks how they use the site and asks them a bunch of tailored questions to help them find the right property for them.

ANIMATION // Divido

ANIMATION // We made this slick and simple 2D character animation for Divido. Produced to assist with customer acquisition, Divido are a retail finance platform that allows companies to offer instant customer finance. This drives conversion at every stage of the purchasing funnel: attracting new customers, increasing sales and raising average order values. More than 1,000 merchants, banks and partners are working with Divido

including HTC, BNP Paribas and Mastercard.

VIDEO // Tilney

VIDEO // This video is part of a series we shot for Tilney – Financial Planning experts. Each video discusses an area of Financial Planning that other companies in the sector tend to avoid. This particular video sees Disruption specialist Eliana Sydes talk us through the importance of financial planning in relation to the difficult three ‘D’s - Divorce, Dementia and Death.

EXPLAINER ANIMATION // Golfbidder

EXPLAINER ANIMATION // We made this fun and colourful character-based explainer animation for Golfbidder, the biggest buyer and seller of used golf clubs in Europe. Part of a set of videos, this explainer animation tells us who Golfbidder are and what they do.

CASE STUDY VIDEO // Neyber

CASE STUDY VIDEO // We created several Customer Stories videos for Neyber, and this is one of them. Neyber is a financial wellbeing provider that helps UK employees to be better with their money. This case study video shows how Neyber has been instrumental in improving Tracy's life for the better.

Reviews

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Animated Explainer Video Production for Legal Management Co

"TopLine took a disparate set of ideas and gave them cohesion."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Sep. - Oct. 2020
Project summary: 

TopLine Film provided production services to communicate the services of a legal relationship management platform to site visitors. They secured voice talent and produced a 90-second animated explainer video.

The Reviewer
 
11-50 Employees
 
United Kingdom
Christopher Thurn
Founder, Alacrity Law
 
Verified
The Review
Feedback summary: 

TopLine Film delivered an animated video that received positive feedback from viewers to stakeholder satisfaction. Informed by industry expertise, the team capably executed production and provided valuable insights to guide the project. They managed expectations to encourage a successful engagement.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of Alacrity Law. We’re a legal relationship management platform that helps organizations get more value from their legal service providers.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with TopLine Film?

We had a couple of challenges when we decided to bring TopLine on board. We needed content for an exhibition and our website to explain to people what we do.

SOLUTION

What was the scope of their involvement?

TopLine created a 90-second explainer video. It was an animated video that we published on our website. They also helped us hire voice talent.

What is the team composition?

We worked with a project lead, an animator, and a voice actor.

How did you come to work with TopLine Film?

My director of operations found TopLine.

How much have you invested with them?

We spent about $7,500 on this project.

What is the status of this engagement?

We kicked off the project in September and finished it in October 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We haven’t tracked quantitative results yet. Those will come a bit later. However, we’ve asked people if they enjoyed the video, and they do. That’s the key result.

How did TopLine Film perform from a project management standpoint?

We mostly communicated via phone calls and emails. They were knowledgeable and took charge of the process. When we were stuck, their team gave us sage advice. Ultimately, TopLine got the project over the finish line.

What did you find most impressive about them?

TopLine took a disparate set of ideas and gave them cohesion. They used their experience to talk through what did and didn’t work in animation. To start, we had a grandiose plan. They helped us pare it back to make sure we had a good product.

Are there any areas they could improve?

No, we were happy with our experience.

Do you have any advice for potential customers?

Don’t be afraid to throw ideas at the wall and be creative. TopLine will guide you.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Video Production for Advertising Firm

“They produced a high-quality product that we were very happy to deliver to our client.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
July - Sep. 2020
Project summary: 

TopLine Film produced a demo video, creating voice-overs to narrate the provided illustrations. The film described and promoted a CRM.

The Reviewer
 
1-10 Employees
 
London, United Kingdom
Project Manager, Something More Near
 
Verified
The Review
Feedback summary: 

TopLine Film nailed the brief and the client was pleased with the final results. They were very collaborative and worked closely with the client in order to make improvement suggestions. They were responsive, communicative, and finished ahead of schedule.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the project manager for Something More Near. It’s a creative agency based in London.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with TopLine Film?

We needed help producing a demo video to describe and promote a CRM for our client.

SOLUTION

What was the scope of their involvement?

We gave them some illustrations we had done for another client.
They made suggestions, such as voice-overs for certain parts of the video. They produced a demo video.

What is the team composition?

Jamie (Managing Director) was my main point of contact. I also interacted with an editor briefly.

How did you come to work with TopLine Film?

They were a top result of my Google search for video companies with demo video experience. I liked the work I saw on their website, and reached out to them. 

How much have you invested with them?

A little more than £6,000 (approximately $8,000).

What is the status of this engagement?

We worked together from July–September 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The client was very pleased with the quality of the video, that the brief was nailed, and that it was delivered early. Overall, we were very happy with the quality of the final product.

How did TopLine Film perform from a project management standpoint?

They were available and responsive and finished ahead of schedule. We communicated via phone, email, and text. They were very collaborative, discussing the project with our client and making improvement suggestions to them.

What did you find most impressive about them?

They quickly understood the brief, and gave good feedback. They produced a high-quality product that we were very happy to deliver to our client.

Are there any areas they could improve?

No.

Do you have any advice for potential customers?

Clearly present your brief at the beginning. That will help them give an accurate cost.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Video Production for International Trade Company

"They were very happy to answer all my questions and do all the requested amends."

Quality: 
4.5
Schedule: 
3.5
Cost: 
4.0
Willing to refer: 
4.0
The Project
 
Less than $10,000
 
Feb. - June 2020
Project summary: 

TopLine Film produced a video for an international trade company. The 3-minute animated video explains corporate governance standards and their application.

The Reviewer
 
5,001-10,000 Employees
 
London, United Kingdom
Lidia Ruiz
Senior Marketing Executive, International Trade Company
 
Verified
The Review
Feedback summary: 

The video met the goals and requirements set by the internal team. TopLine Film goes above and beyond to provide high-quality results. The team is hard-working, creative, and professional.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am a Senior Marketing Executive at BSI. My team works for a standards subscription-based product named BSOL.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire TopLine Film?

An animated explainer/educational video about corporate governance standards. Which ones are good to apply across an organization departments.

What were your goals for this project?

Lead generation.

SOLUTION

How did you select this vendor?

Found them online. Good quality of work and proactive.

Describe the video(s) and the process in detail.

TopLine film generated a 3minutes second and a short one for social media. The process was organized, they had a lot of patience and made the right changed proactively.

What was your vendors' project management or feedback process?

Good and friendly.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We just launched the campaign, but so far numbers are good. The video is on a landing page which has a pretty decent bounce rate and a good number of leads have been generated. The campaign will keep running for 3 more weeks.

How effective was the workflow between your team and theirs?

Good and easy.

What did you find most impressive about this company?

They were very happy to answer all my questions and do all the requested amends. Very patient with the client.

Are there any areas for improvement?

It would be great to get more updates on the "next steps" delivery dates. But it was not an issue.

4.0
Overall Score
  • 3.5 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 4.0 NPS
    Willing to refer

Video Production for Housing Council

“They were excellent.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
May 2017 - Jan. 2020
Project summary: 

TopLine Film created six animated explainer videos for a housing-based council. The production team worked closely with the client to streamline content before launching them on the client’s YouTube account.

The Reviewer
 
1,001 - 5,000 Employees
 
Chicksands, United Kingdom
Stacey Bartlett
Operations Manager, Central Bedfordshire Council
 
Verified
The Review
Feedback summary: 

TopLine Film executed informative videos that have reduced the amount of text on the client’s website. The final product was well-received both externally and from within. They were friendly yet clear about industry standards and were always on time. They worked to address the client’s unique needs.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the operations manager for the Central Bedfordshire Council. The council maintains a housing registry and deals with rehousing, homelessness, and property care.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with TopLine Film?

We were looking to produce short explainer videos. We thought that videos would be a good format to convey the information we wanted to share.

SOLUTION

What was the scope of their involvement?

I’ve only been involved for the last six months (and not from the beginning) because I took over for my manager. Once we collected information from our different internal divisions, we got in touch with TopLine and sent them a script. What followed was a conversation about how to further sharpen the script. We communicated to them which parts were essential and which could be scrapped.

We then moved into storyboarding to determine the best animations and voices. They provided us with robust industry guidance. For instance, although we wanted to maintain a lot of our information, they kindly reminded us that the usual attention span preferred something short. We went back and forth between our teams until we finalized the content of each video.

What is the team composition?

20–30 people worked with us to produce six videos.

How did you come to work with TopLine Film?

I believe we found them through a tender. They had already been selected when I entered the scene.

How much have you invested in them?

We spent somewhere around $90,000–$100,000.

What is the status of this engagement?

I worked with them from May 2017–January 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

TopLine Film successfully produced the films, which are now live on our YouTube account. The views on each video vary depending on their relevance—for instance, a video about domestic tensions has fewer views than the video explaining housing application procedures. Overall, we’ve received great feedback about how professional the videos are, and our internal teams are also happy.

The videos have visualized much of the information that was previously displayed in text on our site, so the website looks much cleaner. We’re curious to see if the enlightening videos will reduce call volume, but it’s too early to tell.

How did TopLine Film perform from a project management standpoint?

They were excellent. If there were any delays, they were on our side, because our organization is segmented into teams that have to communicate with one another. We didn’t experience any issues otherwise. When we requested a change, they were quick to implement and bring in a new version. They also kept us in the loop for all developments.

What did you find most impressive about them?

They were very professional and transparent. The team patiently explained why some of the information had to be cut down, due to audience expectations. They also had their own suggestions and were easy to work with all around.

Are there any areas they could improve?

No, I don’t think so. They’re a great company, and working with them has been a breeze. They kept us involved and informed, so there were no problems at all.

Do you have any advice for potential customers?

I’d trust their knowledge and processes. They work to discern the client’s goals and delineate the client’s target audience. They’re experts in their field, so I’d urge you to go ahead and work with them.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Multiple Promotional Videos for Research Publisher

"They delivered everything originally requested and more within budget."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Feb. - Sept. 2019
Project summary: 

TopLine Films managed full-scale production of 14 videos to support digital marketing efforts for a research publishing company. Following guidelines, the team performed interviews to inform script writing.

The Reviewer
 
1,001 - 5,000 Employees
 
Chichester, United Kingdom
Marketing Manager, Publishing Company
 
Verified
The Review
Feedback summary: 

TopLine Films delivered impressive content on time that has generated positive feedback from stakeholders. A dependable and skilled partner, the team managed the project effectively to enable a reduction in oversight. They engaged feedback actively to create a product that satisfied project vision.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm a Marketing Manager for a leading publisher. We publish scientific and scholarly journals, books and reference works, as well as offering a range of educational solutions.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with TopLine Film?

We wanted to produce 14 videos showcasing leading journals across an array of subject areas and locations.

SOLUTION

What was the scope of their involvement?

Topline was thoroughly briefed about the requirements of the videos and how they would be used to strengthen the journal brands, along with the details that we needed to capture. 

In addition, our team wanted to showcase our company, presenting us as a leading publisher alongside presenting the 14 journals in the spotlight. Their team came back with an initial concept that demonstrated the best way to accomplish our goals within our budget, suggesting some of the styles and the format.

The pieces were not scripted, they were Q&A based. The producer worked with us to build on the questions and content we wanted to capture based on our brief to form a solid narrative for each. Their team took the time to talk with each Editor featured in the video about their journal to gain insight and identify ways to steer the conversation on the day of filming, tailoring their approach and style to accommodate each individual and make them 'shine' and capture our key messages for each.

What is the team composition?

The original project was kicked-off with Jamie Field (Managing Director) and Sian Evans (Senior Producer). I also worked with Tim Phillips who helped with Editing etc. On each shoot, Sian and 2 other crew members were present.

How did you come to work with TopLine Film?

The partnership was arranged before the project was handed over to me.

How much have you invested with them?

The project cost £45,000 (approximately $58,100 USD).

What is the status of this engagement?

We worked together from February–September 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

It has been fantastic to draw out and capture the information needed to complete the project and get the best message across. All the immediate stakeholders who have seen the videos have been happy with the finished pieces. They really went out of their way to make sure we had what we needed. Everyone has been impressed with the videos. They delivered everything originally requested and more within budget. 

How did TopLine Film perform from a project management standpoint?

We communicated via email and calls. TopLine Films followed the agendas and met all the deadlines that we needed to hit. Their team was fantastic at making sure we met benchmarks, which made me feel comfortable handing over elements of the project. They were handled well and professionally.

I was happy with their project management. There were times we needed over and above what we’d initially asked for and they were more than happy to oblige by that.

What did you find most impressive about them?

TopLine Films was enthusiastic. Their team was able to take our brief and roll with it.

At times when our visions weren’t aligned, they stepped back and listened to us as the customer. They interpreted and implemented our feedback, adhering to our goals for the videos.

Are there any areas they could improve?

No, there’s nothing I’d have them improve.

Do you have any advice for potential customers?

I recommend working with them. Take their experience and what they do. They have some really great suggestions. Make sure you’re clear what you want as well. It was a learning curve for me, but they were fantastic at bringing me through that.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    The team was very accommodating and went out of their way to deliver in a timely manner.
  • 5.0 Cost
    Value / within estimates
    Delivered everything originally requested and more within budget.
  • 5.0 Quality
    Service & deliverables
    The quality was really good.
  • 5.0 NPS
    Willing to refer
    We enjoyed working with them.

Client Videos for Financial Planning Firm

“They stuck to our budget without compromising quality.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
July - Aug. 2019
Project summary: 

TopLine Film developed a video for a financial planning company. Filming on location, the film focuses on a client’s perspective and accurately depicts the company’s brand.

The Reviewer
 
2 - 10 Employees
 
London, United Kingdom
Kunle Olafare
Client Director, SK Financial Services
 
Verified
The Review
Feedback summary: 

Both clients and internal team members have been impressed by the quality of the video. Invested in the project’s success early on, TopLine Film was a tenacious and dedicated partner. Management was always prepared and responded quickly to requests, ensuring that everything went smoothly.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the client director for SK financial. We focus on helping clients build a financial plan to achieve their financial and personal goals, and then we monitor that plan.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with TopLine Film?

We wanted to invest in showing our key clients, contacts, and others more about our company in a video.

SOLUTION

What was the scope of their involvement?

They’ve been engaged with the project from the start. We wanted the film to be from a client’s perspective on why they use our services, what they like about us, and what our culture is like. Our goal was to build a relationship with our partners. We filmed on location at a vineyard in Kent.

What is the team composition?

Sian (Senior Producer, TopLine Film) was our main point of contact, but we also worked with Jamie (Managing Director, TopLine Film) and a few freelancers.

How did you come to work with TopLine Film?

One of my colleagues researched film companies and came up with a shortlist. We were impressed by TopLine Film’s content. They’ve also worked with our accountancy service and one of our competitors. Visually, we felt like they could deliver what we wanted even though they were more expensive.

How much have you invested with them?

£5,000 (approx. $6,500)

What is the status of this engagement?

The project lasted from July–August 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Internally, everyone loved the video, and we’ve received positive feedback from clients. I was very impressed with the quality of the film and thought it was the perfect length. They delivered what we wanted and demonstrated how we wanted to come across as a brand. If we were going to do another shoot, the only thing I would change would be to feature people from our own team so we would be more recognizable for our clients.

How did TopLine Film perform from a project management standpoint?

Management was tip-top. We generally communicated via email. We were impressed by Jamie’s tenacity. He was hungry, yet approachable, and always swift to respond to emails. They stuck to our budget without compromising quality. I have nothing but good stuff to say about their team.

What did you find most impressive about them?

I was impressed by the quality of their work.

Are there any areas they could improve?

Again, I would like to include someone from our company just to help with familiarity.

Do you have any advice for potential customers?

Be prepared but remain adaptable. They know what they’re doing and will guide you. You just need to brief them.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    We felt like they were in control.
  • 5.0 Cost
    Value / within estimates
    We didn’t have any issues.
  • 5.0 Quality
    Service & deliverables
    Everything was tip-top.
  • 5.0 NPS
    Willing to refer
    We’ve already recommended them.

Video Production for Home Maintenance Brand

"They’re very cooperative and good about working within tight deadlines."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Sept. - Oct. 2019
Project summary: 

TopLine Film produced campaign videos for a home maintenance brand. The team managed each phase of the video production process, including the distribution of the videos via social media channels.

The Reviewer
 
51-200 Employees
 
Dunfermline, United Kingdom
Digital Mktg. Manager, Home Servicing Company
 
Verified
The Review
Feedback summary: 

The videos have received positive feedback from viewers. Responsive and dedicated, TopLine Film expertly navigated detailed requirements while maintaining open lines of communication. Customers can expect high-quality deliverables from a professional team.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the digital marketing manager at a home servicing company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with TopLine Film?

We needed to create a digital video for our social media marketing activities.

SOLUTION

What was the scope of their involvement?

They created digital campaign videos and supported our social media accounts, including YouTube, Facebook, and Instagram. The videos are lifestyle videos. One of them is showcasing the brand concept, and the second one was an extension of the branding concept that presents a special offer for our prospective clients. TopLine comes up with everything from the creative concept to scripting, filming, casting, and securing a location.

What is the team composition?

There were 12–15 people. My main point of contact was Sian (Senior Producer, TopLine Film), but my first point of contact was Jamie (Managing Director, TopLine Film).

How did you come to work with TopLine Film?

We did a basic search and looked through company portfolios. We liked most of the videos that TopLine Film created. They took part in a pitch, and they created an excellent sample for us. We liked their creative concept and idea and eventually chose to work with them.

How much have you invested with them?

We’ve spent somewhere between $25,000–$50,000.

What is the status of this engagement?

We started working together in September until October 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The video has only been up for two days, and we’re just observing. It’s hard to measure the direct impact when it comes to brand awareness. We run all of the available measurements, like Google Surveys. 

We don’t have a final result yet, but everybody loved the videos. It’s our first creative asset of this kind. We’re very happy with the work and the level of support we received throughout the project. We plan to work with TopLine for future projects.  

How did TopLine Film perform from a project management standpoint?

The project management is great. They’re very responsive and patient. We’re in the compliance business, and everything has to be compliant by FCA, which can be frustrating for vendors. They’re very cooperative and good about working within tight deadlines. We communicated mostly via email and sometimes over the phone.

What did you find most impressive about them?

They’re professional, and they deliver high-quality work.

Are there any areas they could improve?

There wasn’t a single thing I had reason to complain about.

Do you have any advice for potential customers?

I don’t have any advice.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Animated Brand Video for Worldwide Nonprofit

"They’re really responsive and made the whole experience quite easy. "

Quality: 
4.5
Schedule: 
3.5
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
Confidential
 
May - Oct. 2019
Project summary: 

TopLine Film created an animated brand video for a nonprofit's rebranding. Their team used kinetic typography and graphic design elements to promote the new brand. 

The Reviewer
 
11 - 50 Employees
 
London, United Kingdom
Kennedy Adamu
Digital Marketing Officer, Foothold
 
Verified
The Review
Feedback summary: 

TopLine Film's video has been shared on many platforms and received great feedback internally. The video won over any doubters to the rebranding campaign and competently conveys the nonprofit's message. Their project management is excellent and professional.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the digital marketing officer at Foothold, a worldwide nonprofit. We’re known as a benevolence fund for the IT world. The company caters to engineers if they ever need legal help, well-being support, assistance with adapting to new living situations, etc.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with TopLine Film?

Our senior management team realized we needed to rebrand because we didn’t really connect with the people we were helping. The services were only reaching our existing membership. We wanted to open it up to more engineers. We needed a strategy that was punchy, lively and usable to consistently promote our new brand. Eventually, we decided to create a new video to tell people who we are.

SOLUTION

What was the scope of their involvement?

They made our animated brand video. The marketing manager determined it had to be less than a minute and contain certain keywords. We didn’t use any still images or additional videos. It was created purely through graphic design elements, mainly consisting of kinetic typography and the inclusion of icons and graphics.

The video is intended for our website, which is currently under construction. We’re displaying it on our interim landing page.

What is the team composition?

I worked with 2–3 people. My primary contact went back and forth between our team and theirs I don’t know how many people worked on the video in total.

How did you come to work with TopLine Film?

TopLine Film was shortlisted before I joined the organization. We went with them because we saw their previous work and knew it was in line with what we wanted to do. When we spoke to them, they really listened to what we were saying.

What is the status of this engagement?

We started working together in May until October 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The video is being shown to a lot of our trustees and stakeholders on our website and on social media. We wanted it to showcase who we are, and it does that well.

It’s been very well received internally. There were a few people that weren’t really fond of the new identity, but they really got a sense of everything coming together once the video went live. The reviews have all been positive. The video had a big impact in convincing people the rebranding project was worth it.

We’ve shared it on different mediums so that when people find our pages, it's the first thing that they see. The video has been well-received on social media. It gives a concise snapshot of who we are and what we do. From our name alone, you wouldn’t understand who we are, but the video successfully conveys our message to the viewer.

How did TopLine Film perform from a project management standpoint?

The project management was brilliant. Although we try to have firm deadlines, sometimes things can’t be accounted for. For example, there was one occasion where we needed an update and one of the team members was on holiday. They moved back the deadline from Friday to Monday.

However, for the most part, they were punctual, responsive, and understanding of what we wanted. Even when we got their drafts back and said we went something changed, they said it was brilliant. They’d also give us suggestions to consider. They’re really responsive and made the whole experience quite easy. We communicated by email in the latter stages. In the middle stages, we talked via phone calls.

What did you find most impressive about them?

They’re professional. They don’t sell you dreams and embellish. Their team won’t create scenarios for you that make your life a lot difficult. Tell them what you’re after and they’ll give you suggestions.

Are there any areas they could improve?

No, they did exactly what we needed. They were brilliant.

Do you have any advice for potential customers?

Be as detailed as possible. The more detail you provide, the better the process will be.

4.5
Overall Score
  • 3.5 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
    They delivered what we wanted. The only reason it wasn’t 5 is because of the missed deadline. It was a small thing and really nitpicky.
  • 5.0 NPS
    Willing to refer

Video & Audio Support for Interview Session

"TopLine Film knows what goes into a successful interaction or experience."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Oct. 2019
Project summary: 

TopLine Film provided video and audio support for a private company’s client. The team was involved in interviewing for the project. It took place within a day.

The Reviewer
 
11 - 50 Employees
 
Cedar Rapids, Iowa
Carrie Holecek
Executive Producer, Advancement Resources
 
Verified
The Review
Feedback summary: 

The team at TopLine Film performed well during their involvement with the project. Their skilled expertise complemented their responsive approach. Their professional team is full of hard workers and listeners. Their dedication to the project supplemented the potential for continued engagement.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the executive producer at Advancement Resources, a private company that focuses on the healthcare, higher education, and nonprofit sectors.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with TopLine Film?

I was looking for an agency to conduct video and audio support for an interview session we were doing with one of our clients based in the UK. The client was specific about having a professional crew that was dressed appropriately because there was a particular standard at the location we were filming.

SOLUTION

What was the scope of their involvement?

The job was straightforward. We requested specifications for the camera work, audio delivery, and file format delivery. I discussed this with Jamie (Managing Director, TopLine Film), who provided information, availability, and pricing.

In regards to the dress code, Jamie was on board with upholding that standard for the client. After everything was discussed, we scheduled the shoot, which happened within a day.  

What is the team composition?

We worked with a team of two.

How did you come to work with TopLine Film?

I researched companies in London. The team at TopLine Film was responsive to the details I provided and took them seriously. A month prior, I worked with another London company. It’s easy to tell when someone is engaged and paying attention to essential details. TopLine Film knows what goes into a successful interaction or experience.

How much have you invested with them?

We spent around £2,000 (approximately $2,500 USD).

What is the status of this engagement?

The filming took place in October 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

From a technical standpoint, TopLine Film did their job very well. During the shoot, the team was excellent at listening and extremely professional. Not only did they have the technical expertise, but they also adjusted their style to meet the client’s needs.

Everything was wrapped within a day, but considering the importance of this client relationship, we invested a lot of time. It was critical because we had a small window for interviewing, so everything had to be right. TopLine Film delivered, and that’s what made the engagement a success. It’s not to be underestimated by the duration or the price because we have an important engagement with this client. We will definitely be working with TopLine Film again.

How did TopLine Film perform from a project management standpoint?

We were managing the project internally. Jamie was responsive throughout. We mainly communicated through email but had the occasional phone call. We scheduled a conference call to make sure there were no questions before our arrival in London.

What did you find most impressive about them?

I was impressed with their professionalism and responsiveness.

Are there any areas they could improve?

No, they were perfect and spot-on.

Do you have any advice for potential customers?

Production is a team effort. Their team seemed happy with the amount of information we provided them. We minimized the guesswork. If you provide a detailed spec or brief upfront, it makes everything more efficient and limits the back-and-forth. When people don’t know what they want, things can take a longer time.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They responded and delivered on time. There were no issues.
  • 5.0 Cost
    Value / within estimates
    They were what we expected for the market.
  • 5.0 Quality
    Service & deliverables
    Their service was excellent. The quality of their production met our expectations and requirements.
  • 5.0 NPS
    Willing to refer
    I would definitely refer them.

Animated Risk Countdown Video for Nonprofit

"Their excellent communication skills as creatives and project managers alike were impressive."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
July - Sept. 2019
Project summary: 

TopLine Film developed an animated video to support the launch of a risk report. The video would serve as a countdown of the top ten risks for 2020 while still being an evergreen marketing asset.

The Reviewer
 
51-200 Employees
 
London, United Kingdom
Anton Constantinou
Content Editor, Chartered Institute of Internal Auditors
 
Verified
The Review
Feedback summary: 

Despite a tight timeframe and limited budget, TopLine Film delivered the video ahead of the allotted schedule, earning excellent feedback from all. Their success on this project led to further projects down the line for two other institutes.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am a Content Editor for the Chartered Institute of Internal Auditors. The Chartered Institute of Internal Auditors is the only professional association for internal auditors in the UK and Ireland.

I oversee our content delivery from a visual standpoint, which involves a mixture of editing, strategising and collaboration with different departments, as well content creation in the first instance.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire TopLine Film?

We hired TopLine Film to create an animation video to formally launch our new report, Risk in Focus 2020.

What were your goals for this project?

We sought a high-spec, visually exciting 2D animation video of around a minute and a half in length.

The video needed to be delivered quickly (in roughly 6-7 weeks) and against a maximum budget of £5,000 ($5,600,approximately). The video would serve as countdown piece that reeled off the top ten risks identified in the report.

Our primary aim was to use the video to sell the report by enticing people to read it. We wanted the video to tell a story, and, with Topline's help, decided on a space theme that was executed brilliantly.

The space theme married up wonderfully with the context of the report and our chosen colour scheme for it. The video needed to be evergreen, easy to follow and usable on social media.

Initially we only set out to do one video. But, later down the line, decided we'd need two extra exports - one for our Spanish Institute and another for our European Institutes in general.

SOLUTION

How did you select this vendor?

Careful research went into identifying a vendor with the right vision and credentials. TopLine ticked all the right boxes, even down to the type of clients they'd worked with in the past.

Describe the video(s) and the process in detail.

Production of the video took roughly 6 - 7 weeks and, for the most part, was seamless. TopLine provided a detailed production schedule from the get-go that ensured a timely delivery of the video, with few to no hiccups along the way.

This schedule was particularly helpful in managing our expectations as an Institute internally. Production of the video looked a little something like this: Stage one: Scripting Stage two: Storyboarding Stage three: Full animation Stage four: Video amendments Stage five: Deliver of final video

What was your vendors' project management or feedback process?

Tim - TopLine's Producer - communicated with us on telephone and over email. He responded to emails quickly, rarely missed a call and, in his absence, dedicated project management of the video to his colleague Sian, for a period - who was equally friendly and responsive.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The video was delivered ahead of schedule and under budget. It was better than we'd anticipated and has, so far, received some excellent feedback internally and externally. All in all, a successful project.

How effective was the workflow between your team and theirs?

Seamless.

What did you find most impressive about this company?

  1. Their ability to delivery quickly and against a tight budget
  2. Their excellent communication skills as creatives and project managers alike were impressive.

Are there any areas for improvement?

Greater flexibility to their payment terms and invoicing procedure.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
Verification

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GOLD VERIFIED
Business Entity
Business Entity Name
TopLine Communications Limited
Status
Active
Jurisdiction of Formation
United Kingdom
Id
06710807
Date of Formation
Sep 30, 2008
Payment & Legal Filings
International Credit Risk Assessment

Per our methodology, the International Credit Risk Assessment rating is determined by our analysis of a credit report and third-party data.

Very Low Risk
Last updated
Aug 7, 2019
Client Reviews
VERIFIED CLIENT REVIEWS
20
OVERALL REVIEW RATING
4.9
Source
Clutch
LAST UPDATED
October 16, 2020