What were the results of the project?
We started working together in March 2014, and we're still working together. They're doing updates at the moment. We're almost finished with the iOS, but we will continue to use them when we have further updates in a few months.
Do you have any statistics or metrics on the project?
We don't have anything in the way of metrics or analytics yet. But, going forward from now, we will. The app seems to perform well on mobile phones, and it's very easy on the battery. We've got a lot of good feedback for the usability of the app. It's very smooth.
One of the reasons that we went with Tintash is because we heard that they are very efficient, and the project was very well organized. I had calls with them, and most days all of the tracking was very efficient. The turnarounds on new builds went very smoothly. I was working full time at another job at that same time, and there was a bit of a time difference, so considering that, it actually went very smoothly. I definitely recommend them. We're still working with them on the hardware, and that's going well.
Is there anything unique or special about Tintash Labs that really makes them stand out?
They excel at best practices. We went in not knowing too much about iOS development, so we trusted them to use the best practices to optimize the app. People here in this accelerator program are just looking at the techniques they used, and all the data that we have is up on Google Store.
So, whatever they did, they did it in the best-optimized way, and no one's having any problems using any of their codes or accessing any information. The app could've been created in a lot of ways, but I think they took the best route. The project was well planned, and for the updates, we can easily implement new features because they've setup the framework.
Looking back on the work so far, is there any area that you think they could improve upon or something that you might do differently?
There were a few misunderstandings, but I think that was probably just more from my point of view. We made recommendations that we just didn't have the money to integrate. Had we known more about what we were doing, we might have integrated more analytics. We just didn't understand the full development process.
I'm not able to compare Tintash to a lot of other developers, as they are the only one I have worked with directly.
What advice would you give a future client of theirs?
I would say narrow down the scope completely. There was one feature that we wanted to incorporate into the app, but through miscommunication somewhere down the line, we went ahead with a different approach. Then, later, we were looking at other apps and realized the feature was doable so we added it to the scope. I think if a client narrows the scope at the outset, this kind of problem could be avoided.
There was also an additional cost that we weren't expecting. We assumed that certain things were standard and would be included in the initial quote, but they ended up being extras because it was out of scope. So, the important thing is narrowing down the full scope in the early stages and getting a more detailed quote. Just find out how much everything will be and make sure you have everything covered.