Software Development company in Dublin
Threadable are a Dublin based software development company specialising in bringing innovative digital solutions to market for our clients.
Our clients include visionary and disruptive startups, established businesses reimagining themselves in the digital world and enterprise businesses with a global footprint wishing to become more agile and experimental in their product and service offerings.
We have a reputation for deep technical and business domain experience, flexibility and a track record of high quality solutions that achieve product market fit and exceed customer expectations.
Our engagement methodology is tailored to align with the objectives of our customers.
Sometimes, we:
- Execute a project based around a negotiated, yet flexible scope / vision with limited product or technical resource from clients.
We often:
- Form hybrid teams with our clients and execute projects together. This ensures maximum upskilling of client resources in agile practices and architectural approaches to address the problem space.
We always:
- Deliver to a weekly release cadence to enable early and frequent feedback from clients and their target customers to ensure the product meets user, customer and business objectives.
headquarters
Focus
Portfolio
xWave Technology & European Society of Radiology
Background
In 2020, xWave and the world’s leading radiology group, the European Society of Radiology, agreed a partnership. Their goal was to digitise, improve and automate the referral, protocoling and scheduling of patients for radiology procedures. This would be done by applying AI and machine learning technologies to clinical data resources.
Threadable were chosen to build the new health platform xRefer. This was based on our track record of building innovative disruptive healthcare platforms.
The high costs of a broken workflow
Radiology scans are a common feature in healthcare. In Europe, approximately 350 million radiology scans are carried out in both public and private sectors annually, at a cost of €40 billion.
But approximately 30% of scan requests are inappropriate and unnecessary. This results in high costs for patients, who may experience adverse outcomes, and healthcare funders and insurers, from a financial point of view.
A smarter solution
xWave and the European Society of Radiology were seeking smarter solutions for the radiology workflow, that would:
- drive better patient outcomes through more effective identification of appropriate procedures at the point of referral
- generate savings for health providers by reducing inappropriate referrals
- identify and exploit the excess capacity available but hidden across health and clinical facilities
- native integration with PAS, EPR, RIS and PAX systems through the use of best in class interoperability standards (HL7 R2.x, FHIR)
- Mobile, tablet and desktop support to cater for all point of care stakeholders
From small scale marketplace to Europe's largest
Background
Gudog is the 2nd largest pet services platform in Europe with operations in Ireland, UK, France, Spain, Germany and Switzerland. In 2018 we teamed with the start-up to position them for international expansion. We did this by re-architecting and building an automated and intelligent platform and optimising the performance of their team.
An ambition to grow
HouseMyDog was established by two brothers, James and Timothy McElroy as a marketplace where dog owners could find dog sitters for their pets instead of using kennels. In 2017, HouseMyDog received Venture Capital funding to rebuild their prototype technology platform to enable them to scale their business beyond Ireland.
Threadable were recommended to the siblings by their investors as a partner with a track record of building enterprise scale solutions. Their investors believed we were the right choice to enable HouseMyDog to grow their business internationally.
An automated, intelligent platform
Threadable delivered an automated and intelligent platform to allow ths business to scale. This included:
- Web and Native Mobile Apps (Web, Android, iOS)
- Back End Platform with integrated workflow booking engine
- Implementation of robust product management and development policies coupled with security reviews and standards
- Migration of all data, service providers and owners from the old system to the new platform
- Strategy advice throughout their merger with Gudog and how to integrate and absorb other systems during their trail of acquisitions
High performing team
We also helped to create a team within the business that was ready for the challenge of scaling the business internationally. This included:
- Agile and efficient product management and engineering processes
- Definition of best security best practices and information governance
- Continuous Integration and deployment processes and automation
- Daily features deployment
Global growth follows success in Europe
Background
Our relationship with Pharmapod dates back to the beginning of their startup journey. The team had built a minimum viable product (MVP) on a very tight budget. It was used to test market interest in tools to improve patient safety and reduce risk.
Almost immediately the solution experienced huge demand, which the MVP could not handle. However, it proved there was an appetite in the healthcare industry for Pharmapod's vision. A more robust enterprise solution was now required quickly.
Discovery to roadmap
After an intensive 2 week design sprint to include input from early adopters, the founding team and investors, we quickly developed and agreed a three phase plan to address the challenges.
Three phase plan
1.Tactical
The Tactical phase covered the initial three months and allowed us to address immediate challenges. These were to re-architect and build the platform then migrate all existing customers and the backlog of new customers onto it.
2.Transform
In parallel with the Tactical phase we worked to develop a longer term strategy. It kick started with face to face customer and sales research, followed by a deep competitor analysis. The result was a strategy for a tiered offering that addressed Pharmapod's core market segments; individual, small chain and enterprise care providers - whilst ensuring compliance with the reporting and information governance requirements of national health regulators.
Fast forward nine months and we launched the Pharmapod Global Reporting and Learning System. The system offers a suite of modules suitable for each market segment.
3.Expand
Equipped with market insights from our work with enterprise players such as Superdrug, Boots, McKessons, NHS and HSE we moved to expand the platform offerings to include international drug databases, a standard operating procedures module and a clinical services management suite of tools.
Composable Lending Platform
The Challenge
Peeled brought us the type of challenge we love. A vision for a 100% digital, mobile first composable lending platform for the highly regulated finance industry. A platform that would allow any business to design and launch their own lending products. All without being tied to a specific vendor, product, or technology.
The digital lending journey we architected, built, and delivered integrates with retail point of sale purchase journeys, legacy and modern SaaS banking platforms and makes offering and arranging finance simple. A true game changer for retailers, wholesalers, and financial institutions.
Integrations and real time solutions
To disrupt the existing paper-based finance application journey, the solution for Peeled needed to integrate easily with existing customer purchase journeys, and modern ecommerce and legacy banking platform providers. Key to the success of the platform was the integration with best-in-class 3rd party solutions to enable:
- Fraud detection and risk profiling using thousands of dynamic data points
- Integration with Open Banking Standards (PSD2) to instantly verify spending habits and history
- Underwriting, credit scoring, risk assessment and decisioning
- Facial recognition and similarity algorithms to determine if a “selfie” matches the customers driving license or passport (KYC: Know Your Customer)
- Document forgery, theft, and integrity checks with OCR
- Integrated digital car valuations and history checks
- Electronic signatures for loan agreements and direct debit mandates
Compliance and Marketing insights were paramount
- Fully compliant with banking, GDPR and consumer protection legislation
- User tracking, analytics and targeted communication with A/B testing to support customer acquisition and funnel management
- Quick to customise, brand and deploy to different purchasing journeys
- Simple to integrate with existing ecommerce and finance applications
Scaling FoodCloud for global reach
Background
FoodCloud is a social enterprise that redistributes surplus food from major supermarket retailers to a network of food banks, charity, and community partners.
From humble beginnings in 2012, FoodCloud now works with all the major supermarket chains in the UK & Ireland with accompanying operations in Canada, Central Europe, and Australia.
The type of digital service FoodCloud delivers is unique and required an entirely new type of platform. Threadable teamed up with FoodCloud to deliver an optimum technology platform architecture to support the global ambitions of the business. Today, FoodCloud software manages the tracking, offering and re-distribution of thousands of food donations every day.
A platform to match potential
FoodCloud had attracted global interest in their technology, however their existing platform was not fit for this global vision of operations. Deadlines to relaunch the platform kept shifting while their stakeholder requirements kept expanding in complexity.
One of their investors, the National Digital Research Centre recommended they partner with Threadable. The goal was to find a solution that would allow them to roll out their platform globally to food manufacturers, processors retailer, charities, and foodbanks.
Foundation to launch
Threadable laid the groundwork for the digital transformation of FoodCloud into an international enterprise. Our business process consulting, architecture and software engineering services included a review and re-design of their entire operational processes.
The technology solution included:
- A platform with well documented APIs & services to enable smooth integration with partners
- A dynamic workflow engine with compliance to international regulatory requirements / food recall
- A core graph network to model the different relationships between stakeholders: foodbanks, retailers and charities
- Mobile friendly Web Portals and iOS & Android mobile apps to enable users to access the system as per their roles
ISO27001 accreditation for Wellola
Background
Having experienced steady growth since inception, Wellola found itself facing a number of challenges as the COVID pandemic hit. Its 50,000 plus counselling and psychotherapy practitioners and organisations needed help to raise standards, promote public safety and continue to provide care.
Interest rose in Wellola's telehealth solutions. Small clinics, hospitals and enterprise institutions across the continent were keen to adopt their patient communication technology.
To do so they required proof of Wellola's operational sophistication and the maturity of their internal security, information governance, and data processing capabilities.
To help achieve ISO 27001 accreditation, we worked with Wellola for them to adopt our tried and tested best practices in building secure, robust software coupled with solid management policies and procedures for processing Protected Health Information (PHI).
A backlog becomes a programme
We immediately implemented a review of all backlogged feature and change requests. This was done in parallel with a revised product management process and a thorough suite of Penetration Tests to determine and resolve any security weaknesses.
Security and standards
Definition and implementation of improved security standards with rigorous security review checkpoints, code reviews, coding standards and management policies.
Migration to a managed service
Scoping and collaboration with Deloitte, (our preferred Managed Service Provider) to migrate Wellola’s customers from a self-hosted to a secure managed service to include hosting and monitoring.
The Results
Wellola were passed their Stage 1 audit in July 2020 and were ISO 27001 accredited in Q4 2020
Automation of continuous integration and deployment processes
Development and implementation of change control processes for customers such as the HSE, BACP and Fisiolink Italy
Bike & Scooter Sharing Platform
“Threadable were invaluable during our commercial, funding and technical activities. They engaged with Mobile operators, IoT Hardware and firmware vendors. They performed R&D and technical due diligence and architectural oversight over our Bike Sharing software platform and integrated with mobile and IoT vendors systems. We continue to work with Threadable on a number of projects due to their pragmatism, proven delivery record and because they're a really nice bunch of guys & girls.” Thomas O’Connell – CEO – MobyMove
Reviews
the project
Custom Software Dev for FinTech Startup
"Threadable.io made us feel like we were one team."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
I'm CEO of Peeled. Peeled connects brands and lenders, enabling any brand to offer loans. With Peeled, brands can embed a customised, digital lending experience into their product, transforming the way people access money.
For what projects/services did your company hire Threadable.io, and what were your goals?
Peeled is a FinTech start-up. We needed a third party business to lead the technical area of our business. Our goal was to out in place rigouress dev lifecycle management and build an MVP. Additionally, building our own tech team was an objective.
How did you select this vendor and what were the deciding factors?
Vendor short-list was via trusted referals. We ran an assessment process with three vendors. These were categorised as follows:
- Ownership, Drive & Ambition Technology vision
- Relationship & Fit– including partners
- Plan to deliver the MVP - Approach, timing, deliverables, roles and responsibilities, working arrangements etc
- Outline architecture & tech stack - Including rational
- Operating rhythm - How we engage, tools, planning, reporting, management
- Resource allocation - How this is organised, who, roles etc- we would like to see who is on the team.
- Commercial arrangement
- Cost A plan to support the building of PF’s IT team and the handover
- References / Sites/ Track Record
- Delivery of required scope
- Leadership & Commerciality
- Ability to support BD
- Quality of team
- Location of Team
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
Peeled required a technology and architecture strategy and engineering capability to build and launch an MVP Version 1.0 of their consumer finance platform Primary delierables included:
- [Infrastructure] The provisioning of a hosted environment for Peeled Infrastructure & configuration of appropriate Security practices around the processing and management of data (incl. backups and failover / recovery)
- [Platform Build] The architecture, build and delivery of the core Peeled platform to meet the documented UX Journeys, secure integration of 3rd Party service providers APIs and design of business processes outside of the software to enable the objectives of the project to be realized.
- [Capability Building] Implementation and training of appropriate Peeled staff in a best practice engineering process to include Product Management, Engineering, Automation, Security, QA and Release Management.
- [Tooling] Configuration of tooling (Jira, Confluence, Rancher, TeamCity, Azure/AWS, Failover, High Availability, Backups, Automated testing, Continuous Integration and Release/Rollback processes, etc.) to enable automation, auditing and traceability of activities across the infrastructure
- [Recruitment] Interviewing, testing and short-listing of potential full-time technical candidates to the Peeled management team. Recommended candidates will be capable of supporting, enhancing and managing the best practice engineering process upon dis-engagement of the Threadable team and thus providing the minimum level of self-sufficiency to the Peeled team. A Project/ Product roadmap was created. It included core EPIC's and was timebound. The process included for example, design workshops, functional requirement definition, infrastructure, integration, engineering and launch elements. Effort was organised around sprints.
How many people from the vendor's team worked with you, and what were their positions?
CTO / Product Management Senior Architect DevOps Engineer / Architect Senior Software Engineer HTML Designer
Can you share any measurable outcomes of the project or general feedback about the deliverables?
The MVP launched as planned on the 14th December 2018. The objective of supporting Peeled to hire it's own tech team was achieved.
Describe their project management style, including communication tools and timeliness.
Collaboration was effective, disciplined and clear. We primarily communicated with Jira and via Slack. Daily stand-ups were run and management met weekly to review progress and engage in design/ functional discussions.
What did you find most impressive or unique about this company?
Our engagement allowed us direct access to senior professionals. Threadable.io made us feel like we were one team. Were flexible and empathised with the commercial and business elements of our engagement. In effect we our own part-time CTO and his team, that were focused on delivering results.
Are there any areas for improvement or something they could have done differently?
Nothing to add here.
the project
Radiology Referral App Dev for Digital Health Startup
“They develop sophisticated platforms, and we never run into dead ends.”
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m the CEO of xWave Technologies, a digital health startup. We create electric smart referral platforms for hospitals.
What challenge were you trying to address with Threadable.io?
Around 20%–50% of radiology referrals for patients are inappropriate for them. Given that, we want to develop a cloud-based platform that enables clinicians to select the most appropriate scans for patients based on their clinical problems. We’ve hired Threadable to provide custom software development services for this project.
What was the scope of their involvement?
We initially engaged with Threadable through Mark (CEO & CTO), who served as our consultant. Our teams ran a series of planning workshops with him to scope out the workflow before writing any code. We then brought the workflow to hospitals and potential users to refine it. Once it was refined and signed off by stakeholders, Threadable engineered the platform from scratch and coded it until we had the first go-live, hospital-ready version of the app.
Moreover, Mark and the Threadable team have supported us through our cybersecurity and data protection-related activities. He’s worked with us on developing an integration engine based on AWS, which we’ve also integrated into our health systems.
Since this project, we’ve hired internal engineers. However, we still work with Threadable. They provide us with additional engineering resources whenever we need them. Mark also continues to be our consultant CTO.
What is the team composition?
We’ve interacted with five people from their team. Mark serves as the project leader and CTO, while two software engineers build the platform and its integrations. A project manager keeps everything on track, while a UI/UX designer works on the platform designs and wireframes.
How did you come to work with Threadable.io?
We were looking for a team with specific expertise in health technology. Threadable had a great reputation in the health and life sciences industry, and they’d already worked with two leading startups. As a result, we chose them for this project.
How much have you invested with them?
We’ve spent around €200,000 (approximately $230,000 USD) on the project.
What is the status of this engagement?
We started the workshops in January 2020, and the actual development and engineering commenced in April 2020. We’re still working with them.
What evidence can you share that demonstrates the impact of the engagement?
To measure success, we check the appropriateness of the product’s radiology referrals. After implementing Threadable’s work, we’ve seen an 8% increase in the radiology referrals’ positive impact. We’ve also seen a 99.63% reduction in the average referral transit time; it’s now down to 14 minutes from 7.5 working days previously — a truly strong success data.
How did Threadable.io perform from a project management standpoint?
Threadable’s project management has been excellent. Mark is an excellent technology planner, and under this guidance, the team has managed our budgets and resources carefully and balanced them with our requirements. Mark has also come up with solutions for when we scale up and move to different countries. In other words, he’s also brought much efficiency to our future and to the way we develop our system.
In terms of project management tools, we handle everything through Confluence and Jira. Moreover, we do all of our development work in sprints; we do either week-long or two-week sprints. Everything is clear, and all tickets are active. All of our backlogs are also there.
What did you find most impressive about them?
Threadable’s ability to plan is quite impressive. When we hear back from a potential customer, I come up with a feature that will meet their needs. Then, I bring Mark and his team in to build the product well — they always build products that can last for the long term. Overall, they develop sophisticated platforms, and we never run into dead ends. This partnership has been invaluable to us.
Are there any areas they could improve?
No, there aren’t any. It’s been an exceptional experience for us.
Do you have any advice for potential customers?
Communicate your intentions clearly with Threadable, and you won’t regret hiring them.
The client achieved their goals using their new software, thanks to Threadable.io. The team communicated via Jira and Slack to review the project's progress during the development. The successful team collaboration made the client feel like they were one team, achieving a common goal.