Designs, Develops, & Supports Software.
With offices in Los Angeles and Pasadena, Thinklogic has successfully executed projects for up and coming startups to fortune 500 companies. We team up with you to ensure perfect chemistry for business objectives and technology solutions to facilitate growth and efficiency. Our custom solutions meet the individual needs of your business by providing innovative design and web integration in a competitive, fast-paced market. We achieve this by attracting and retaining the most talented and committed team of local experts. experienced, highly-qualified, credentialed, and ready to complete your next project. At Thinklogic, we're conscious of your needs. Risks aren't in our modus operandi due to our extensive and early research methods. We develop software applications suited to each unique client. When problems do arise, they're ours—the satisfaction is yours. The relationships with our clients go beyond the finish line by committing to a fantastic partnership. The result is a trusting relationship that lasts years. Every success story is a celebration and a testament to our reputation. We look forward to serving you in the future.
Focus
Recommended Providers
Portfolio
Johnson & Johnson, Ceridian, City of Long Beach, Writers Guild of America, West, Chatsworth Products Inc,
Reviews
the project
Web Dev. for Document Filing Company
“Thinklogic is creative and innovative in the face of problems.”
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I am the co-owner of Govdocfiling and Easy Doc Filing. We specialize in online forms and filings of new business entities.
What challenge were you trying to address with Thinklogic?
We have four websites and were having logistical issues with our front- and backend systems, email outreach, credit card processing, and more. We needed to bring in outside development help.
What was the scope of their involvement?
Thinklogic provided web development services. The majority of the work has focused on customizing our backend. Our site filters hundreds of orders a day from multiple sites, which their team helped us centralize into one manageable system. They built this new backend from scratch, adding new features, such as improved payment processing and PDF mapping, that we thought would be beneficial to our customers.
As we continued to work with Thinklogic, we saw room for improvement in our frontend as well. Their team upgraded our WordPress theme and made changes to the site. Their team worked in Azure and SQL.
What is the team composition?
My main point of contact is Chris (CEO), but I also work closely with Kelly (Project Manager), Vardan (Senior Software Developer), David (Software Developer)
How did you come to work with Thinklogic?
A friend referred me to Chris and we became friendly. We chose to work with Thinklogic due to our personal connection. They were as invested in our success as we were invested in the engagement.
How much have you invested with them?
We have invested about $500,000 throughout the years.
What is the status of this engagement?
Our ongoing engagement began in March 2016.
What evidence can you share that demonstrates the impact of the engagement?
They’ve been good about delivering what we ask for. The new features they added are a huge help for both the internal team and our customers. Centralizing our backend has streamlined our workflow.
I know they’re juggling a lot of different clients, but whenever we reach out to them with something urgent, they get back to us right away. We appreciate that level of customer service, it’s why we’ve continued to work with them.
How did Thinklogic perform from a project management standpoint?
Like with any project, we understand that things take time so Thinklogic often provides us with a time range for when things will be completed. We often start with one idea and end up adding 5 new ones on top of it. Our teams keep open communication via Slack to make sure we’re on top of things. We also track the project in Asana and have regular check-in calls.
What did you find most impressive about them?
Their ability to learn on the job impressed us. They had no experience with what we do. It wasn’t their bread and butter, but they had the resources and intelligence to come up with solutions. Thinklogic is creative and innovative in the face of problems. They come up with realistic and affordable solutions.
Are there any areas they could improve?
No, we’ve been really happy with them.
Do you have any advice for potential customers?
Thinklogic has the ability to help with a variety of different aspects of a business.
The centralized backend system has helped streamline the ordering process for the internal team. Thinklogic consistently communicates with the client, ensuring a successful long-term collaboration. The team goes above and beyond to find effective solutions to arising problems.