What evidence can you share that demonstrates the impact of the engagement?
They adapt to tools and practices I need, and I can rely on them to stay on track and be predictable. I score them very highly, and their acquisition of technical competence is accelerating since we first started working together. It took them a little while to get on top of the NoSQL technology we're using, but once they committed to it, they mastered it. They onboard new plans quickly, and they work well with pivots and designs at a good level of clarity. They create prototype-ready features that can be effectively tested and brought into service in a controlled manner.
How did Thinkitive Technology Pvt Ltd perform from a project management standpoint?
We manage the project on our side, but they perform well. We use a standard agile project management tool to keep track of tasks, and they're proficient at moving them to different stages of readiness. They notify us whenever anything is complete, and their work is very amenable to agile methodology.
What did you find most impressive about them?
They're always transparent, and they're always very clear about staffing and their approach to the project. I feel that's in direct contrast to a lot of remote development shops who are more opaque. They make commitments and hold to them, and they stay within all our budgetary and timeline targets.
Are there any areas they could improve?
I'd like to see them make improvements in DevOps and release management strategies. They would benefit from offering ready-to-go services for web stacks and other containerized services. Their feature velocity is healthy, and I never have to ask when they will deliver a feature.
I only know my own needs, but I get the impression that some of their other clients are less skilled at setting goals and making sure things get built. I wonder if their flexibility is a liability to those clients who need a firm structure. They let me lead the project, but they would benefit from a ready-to-go management practice for their work.
Do you have any advice for potential customers?
Get a project manager and have them meet with your designers to come up with a strategy to leverage Thinkitive's talents, flexibility, and desire to please.