Relax. We've Got This.

Tandem does digital strategy, development, and DevOps engagements for organizations that are serious about getting things done. Working together, we can solve your organization’s biggest problems.

Although we're experts at Drupal, WordPress, and Laravel, we care more about "why" your project is important than "what" we use to build it. Whether we're helping your users via the web or a mobile app, in the end we want to increase the value your business gets from its technology-enabled channels.

Using agile management strategy, user-centered design, and automation we can make web applications that are both more effective and less expensive to maintain.

 
$10,000+
 
$100 - $149 / hr
 
2 - 9
 Founded
2015
Show all +
Oakland, CA
headquarters
  • Oakland, CA 94612
    United States

Portfolio

Key clients: 

University of San Francisco

California's Valued Trust

Pantheon Systems

Outsell Inc.

Reviews

Sort by

Drupal 8 Development for University Site

“When unforeseen issues arose in the code, they acted swiftly to resolve them.”

Quality: 
4.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Sept. 2017 - Feb. 2019
Project summary: 

Tandem upgraded a website to the newest version of Drupal. The team migrated content and functionalities. They also made code compatible.

The Reviewer
 
1,001-5,000 Employees
 
San Francisco Bay Area
Web Services Director, University
 
Verified
The Review
Feedback summary: 

The upgrade improved the site’s performance and functionality. Genuine Drupal experts, the Tandem team facilitated a smooth site relaunch while adhering to a short timeline. Customers can expect a responsive partner that is receptive to feedback.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the web services director of a university’s web and digital communications division.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Tandem?

Our website was experiencing performance issues, such as lag time. My division wanted to upgrade the site to a new version of Drupal.

SOLUTION

What was the scope of their involvement?

Tandem made existing site functionalities and content compatible with the new version of Drupal.

What is the team composition?

Our team worked with a project manager and two developers.

How did you come to work with Tandem?

We had a relationship with one of Tandem’s founders. He had helped us adopt Drupal a few years prior. Upgrading to the new version of Drupal was essentially a site rebuild, so we needed a partner that was well-versed in the Drupal framework. Tandem's capabilities matched this need. 

How much have you invested with them?

We spent between $15,000–$20,000.

What is the status of this engagement?

The Drupal site upgrade lasted from September 2017–August 2018. We then engaged Tandem for other projects through February 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our most significant metric of success for this project was performance. Although we don’t have any specific measurements, the updated Drupal site is functioning better.

How did Tandem perform from a project management standpoint?

My team needed to relaunch the website before students returned to campus. Tandem was committed to meeting this strict deadline. When unforeseen issues arose in the code, they acted swiftly to resolve them.

We used tools in GitHub, such as the compound functionality. Slack was our primary mode of communication.

What did you find most impressive about them?

They executed a smooth and timely project. The dedicated team was extremely responsive and open to feedback.

Are there any areas they could improve?

During the development phase, there was some miscommunication. However, we worked with Tandem’s leadership and were able to rectify the issue.

Any advice for potential customers?

Make sure project needs are understood internally and have requirements clearly defined. 

4.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I’ve already referred them.

Internal Platform Solution for Market Research & Consulting Firm

“[T]he whole team was an absolute pleasure to work with. They understood our business goals and provided quality dev.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
4.0
The Project
 
$50,000 to $199,999
 
Dec. 2016 - July 2017
Project summary: 

Tandem built a database architecture that allowed internal users to imput data and connect it to specific research. They used Laravel, Drupal CMS, and Ruby on Rails, and finished the project within a year.

The Reviewer
 
11-50 Employees
 
California, United States
Head of Product, Market Research & Consulting Firm
 
Verified
The Review
Feedback summary: 

From project management to the actual dev, Tandem exceeded every expectation. Their UI is much easier to navigate than the old version, and the platform consistently receives positive feedback. They maintained clear communication were friendly and pleasant.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the head of products for a market research and consulting firm. We help executives improve themselves, and I manage all the technology, products, and services we offer them.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Tandem?

We needed to build some platform and technology solutions to support our internal team so that, in turn, we could better support our client-facing products and platforms.

SOLUTION

What was the scope of their involvement?

We hired Tandem to build a database architecture that enables our employees to enter company data with ease and tie that data to any related research. Tandem used Laravel, Drupal CMS, and Ruby on Rails to build the platform, which allows numerous users to access it and add data in bulk or by individual company records. Now, our internal team and external data sources can use the platform to update our companies and markets database.

What is the team dynamic?

We had between 2­–4 people, depending on the tasks at hand. Alec [CEO, Tandem] was our project manager and main point of contact.

How did you come to work with Tandem?

One of our employees worked with the individuals who started Tandem, so we already knew they’d do a great job. They knew the platform well that we wanted to deploy, so we chose them from among a number of different firms.

How much have you invested with them?

We spent just over $100,000.

What is the status of this engagement?

The project lasted from December 2016 to this August.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Right now, we don’t have any metrics to attribute to them, but the UI they helped build is much easier to use compared to the past system. For the most part, the product has operated fluidly and successfully.

How did Tandem perform from a project management standpoint?

They’re fantastic. Alec and I ran the project together, and he coordinated everything in a manner that made it visible and easy to use. We used GitHub to manage the entire project, and we communicated daily on Slack. Twice a week, we talked on the phone to discuss updates, progress, and any needs they had.

What did you find most impressive about them?

I've worked with a lot of developers over the years, and Tandem is incredibly easy to communicate with. Alec made the process very pleasant, and the whole team was an absolute pleasure to work with. They understood our business goals and provided quality dev.

Are there any areas they could improve?

Not that I can think of.

Do you have any advice for potential customers?

They’re well-versed in deploying any technology, but I would definitely say their specialty is database architecture, so if that’s what you need, then use them.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They met all their deadlines.
  • 4.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 4.0 NPS
    Willing to refer