ThatWare LLP

Please describe your company and your position there.

I am a founder and CEO of a Dietary Supplement Brand. We offer multiple dietary supplement product to promote the healthier you. We understand the vitamins and supplement need of an individual and guide them to choose the right supplement.

For what projects/services did your company hire ThatWare LLP, and what were your goals?

We were looking for good digital marketing company to launch and scale our healthcare brand. In a highly competitive industry, it was very important for us to pick the company who understand the digital marketing concept, create a strategy and help us to scale our brand. We hired them to provide full-scale SEO, SMO, SMM and PPC services to improve our rankings and grow traffic to our website.

How did you select this vendor and what were the deciding factors?

We found them via search engine and interviewed them along with 10 other companies. After reviewing multiple proposals and interviewing different companies, we felt their team is perfect to do job.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

Our engagement began with a discovery phase and we laid out our goals. They helped us with keyword research, Website on-page and off-page SEO, Social Media Strategy and Marketing, Content Marketing and PPC. They also performed the competitor analysis to understand their strength and weakness and planned our marketing strategy. Their team also writes monthly blogs for our website and creates infographics/social media graphics.

How many people from the vendor's team worked with you, and what were their positions?

They assigned a project manager who distributed work among their team. There are 1 project manager, 2 SEO specialist, 1 PPC Specialist, 1 Blog Writer, 1 Content Marketing Specialist, 1 Graphics Designer and 1 Social Media Marketing specialist in communication with us.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Since implementing the SEO efforts, we started ranking on the 1-5 pages for several keywords. Our website traffic improved a lot and also getting referrals from the external sites. Some of the visitors found us from blog post, forum and other channels which is a good sign of brand awareness.

Describe their project management style, including communication tools and timeliness.

They have been great at managing our expectations, meetings and deadlines. We mostly use Chat platform to communicate, and they are always quick to respond and implement changes. You can contact them anytime/any day including weekend and you will get response within few minutes. We have a bi-weekly meeting schedule to discuss the strategy and implementation plan.

What did you find most impressive or unique about this company?

Their level of professionalism, communication, and overall knowledge within their industry stands out. They invest lot of time in research and strategy planning before they implement or suggest. Their team is always consistence with their work and ensure that work is done in a proper way. Also, I really appreciate them for following through and their willingness to deliver.

Are there any areas for improvement or something they could have done differently?

I'd like it if they increase their blogger outreach strategy, and connect with the premium or high website traffic bloggers in each niche. It will help them to give more content marketing options to their client.

Introduce your business and what you do there.

I’m the managing director at White SEO, a digital marketing agency dealing with SEO, PPC, social media marketing, and website development and hosting.

What challenge were you trying to address with ThatWare LLP?

I needed someone to provide SEO services.

What was the scope of their involvement?

ThatWare LLP manages my clients’ SEO, including keyword research and content creation. I usually steer them in the direction I want to go with keyword research, but they also give me information about other keywords that we could potentially use.

What is the team composition?

There are 4–5 people working with us, but my main point of contact is the owner and someone who does SEO.

How did you come to work with ThatWare LLP?

They were referred to me by a company I was involved before, and I reached out to them.

How much have you invested with them?

We spend around £1,000 (approximately $1,400 USD) with them every month.

What is the status of this engagement?

We started working together in January 2021, and the engagement is ongoing.

What evidence can you share that demonstrates the impact of the engagement?

They give me detailed reports almost daily. I get a monthly performance report that I can go through with my customers and forward to them. It’s a very thorough SEO service, and I know what’s going on every step of the way. 

My clients’ SEO has improved. Their traffic has improved, and they’re delighted with it. It’s all going in the right direction. Even when things have gone backward, they’ve fixed it — they’ve been great.

How did ThatWare LLP perform from a project management standpoint?

There’s no issue with project management. They’ve always been responsive. In terms of communication, we use Basecamp.

What did you find most impressive about them?

They pay close attention to detail and look at every aspect of the website. Also, they focus on the keywords they’re trying to implement to ensure the website is up to standards before they start SEO — SEO is getting more complex as the algorithm changes, and they’re up to date with all the algorithms.

Are there any areas they could improve?

They’re from the UK, and everything is London-focused there. For instance, having a keyword with London is expensive and utterly useless because it’s not an area our customer is serving. I gave them feedback on this, and they responded to it positively.

Do you have any advice for potential customers?

Be clear about where you want to go and what keywords you want to implement. Make sure they have access to everything that they need right away.

Introduce your business and what you do there.

I work as the project manager at our family-owned digital consulting agency. 

What challenge were you trying to address with ThatWare LLP?

We needed their help in generating SEO marketing strategies for our clients.

What was the scope of their involvement?

We’ve been in the industry for quite some time now, and a lot of our clients rely on us to help them optimize their business and online branding through SEO. We work with ThatWare LLP to deliver AI-powered SEO-related services to our clients, and this is done with full transparency as we are a digital consultancy. 

What is the team composition?

We work with about ten resources from ThatWare LLP, depending on the client project. We’re constantly in contact with an account manager from their team as well.

How did you come to work with ThatWare LLP?

They were referred to us by someone from our business network. 

How much have you invested with them?

We’ve spent over $25,000 so far.

What is the status of this engagement?

We started in October 2020, and our partnership is ongoing.

What evidence can you share that demonstrates the impact of the engagement?

ThatWare LLP is a unique powerhouse that delivers striking SEO results for any client in need. Despite being in the business for a long time and working with several SEO service providers, we haven’t encountered any other agency that generates leads better than their team. 

They’ve thought of highly creative and competitive keywords for our clients, and these opened a lot of marketing avenues for them. It only took four months before one of the keywords they’ve generated has placed us on Google’s first page — that period of time for such a great achievement is definitely unheard of.

How did ThatWare LLP perform from a project management standpoint?

We use Basecamp as our main project management tool. ThatWare LLP is a communicative team that takes our feedback and client information into full consideration. They make the most of our Basecamp group by ensuring that all onsite descriptions, content, keywords, and revisions are well documented.

What did you find most impressive about them?

They’re the only SEO company that uses AI to further their services, and that’s their main edge. The hard work and dedication they’ve spent to put this kind of tool together to optimize their campaigns and results are really impressive and apparent in their deliverables. They’re a real team of game-changers, and working with them is just an incredible experience.

Are there any areas they could improve?

I can’t think of anything that needs improvement. ThatWare LLP is an innovative team that has completely revolutionized the SEO game.

Do you have any advice for potential customers?

Be as precise as you can when identifying your project goals, target keywords, and competitors — that initial step will definitely give ThatWare LLP a solid sense of direction. The more specific your ideas are, the more targets you’ll hit with the help of their team.

Introduce your business and what you do there.

I’m the founder and the digital marketing manager at Senpati, a digital marketing company.

What challenge were you trying to address with ThatWare LLP?

We needed someone to develop our website and help with SEO and PPC.

What was the scope of their involvement?

They helped with web development and optimized it for SEO. They also work on PPC.

What is the team composition?

I work with two people. I interact with one person.

How did you come to work with ThatWare LLP?

I met them on Fiverr. I chose them because of their low prices and their reply to my questions.

How much have you invested with them?

We’ve spent about $10,000.

What is the status of this engagement?

We started working together in October 2018 and the project is ongoing.

What evidence can you share that demonstrates the impact of the engagement?

I’ve worked with many companies before, but ThatWare LLP has been the only team that has been able to solve our problems. Their technical background is really strong. Since the beginning of the project, they’ve understood my problem and what steps they’ve needed to go through to address it. I’m really thankful for them.

How did ThatWare LLP perform from a project management standpoint?

They work remotely. They connect all the servers and complete their work. We use email and Skype.

What did you find most impressive about them?

I’m really thankful for them. Not only have they solved my problem, but they provided the best price. Even since completing the project, they’ve continued to support our company. They always answer us, but they don’t invoice me for everything.

Are there any areas they could improve?

No, it was really great.

Do you have any advice for potential customers?

They will support you every step of the way with SEO. There are a lot of companies who work in this industry but if you don’t want to waste your time, you should work with ThatWare LLP.

Please describe your company and your position there.

I have a blog and running for quite some time.

For what projects/services did your company hire ThatWare LLP?

I hired ThatWare LLP for the Fully Managed SEO Service that costs around $1400 per month. Tuhin is the CEO of the company who explained all the work he was going to do, and he rushed me to pay 1 Lakh INR to start the service asap with the discount.

After paying the amount, I couldn't reach Tuhin Bank for any queries I have w.r.t the progression of the project.

What were your goals for this project?

I availed the service from ThatWare LLP for improving my site's visibility and keyword rankings in Google. It's been 20 days since terminating their service. But still, I couldn't any improvement from their service.

How did you select ThatWare LLP?

I got to know about ThatWare LLP from your website called Clutch.co. Now I'm wondering why you chose ThatWare LLP as the best SEO company in India.

Describe the scope of their work in detail.

SEO (Search Engine Optimization Plan and Strategy) for Mr. Sivaram MONTH 1 On-Page SEO:

For on-page SEO we will work on the below factors for the first month: Keyword research, Keyword analysis up-to all categories and niche.

We will do keyword research for your website based on your competitors including LSI keywords Content Optimization of all pages. We will do the content optimization based on the approved keywords for all pages Keyword Mapping on all YMYL pages and target pages.

We will map all the keywords to the website url for better online presence and visibility Back-link & competitor analysis up-to 20 competitor’s. We will analyze the back linking strategy used by your competitors and prepare our strategy to surpass them Metadata suggestion and implementation.

We will send you the suggestion and implement it after your approval Keyword difficulty, proximity. We will check here which keywords are being searched mostly by the user and henceforth adapt strategy to rank those Mission Mapping Suggestion and Implementation for all pages.

We will do mission mapping based on the keywords for all pages and provide you suggestion report and finally implement it with your permission Website Alignment Check.

We will perform alignment check for all the website pages Optimize Page URLs. We will optimize all the page urls to ensure faster speed Target Primary Keywords for Each Page.

We will target the primary keyword for each page to ensure better visibility and ranking Algorithm analysis - Google Panda, Penguin, Hummingbird, Pigeon, Fred, Rank brain, E-A-T, Florida 2.0 etc.

These algorithms affects our website content and meta data. We will do the fixes in the website according to the algorithm update W3C validation – make sure the website structure is aligned XML and HTML Sitemap Creation and submission - for better indexing in search.

We will ensure the XML sitemap helps the crawler bot to easily crawl all the pages of the website HTML sitemap can help to reduce the crawl depth Image alt tags optimization with proper keyword.

We will ensure image alt tag optimization are done with proper keyword as per the latest google update and algorithm Heading Tag Optimization We will optimize the heading tag to ensure everything is in correct order Page wise Fix.

We will make the page wise fix of the website to ensure there are no errors left In-link and Internal Link Optimization Here we will do the in link and internal link optimization Broken Link Fix We will fix all the broken links and this is an important on page issue SEMrush All Issue Fix.

We will fix all the SEMrush issues Screaming All Issue Fix All the issues in the Screaming Frog Tool will be fixed Technical SEO:

For Technical SEO we will work on the following things for the first month: Gtmetrix Speed Fix Speed in terms of mobile and desktop will be fixed Pingdom Speed Fix Speed in terms of mobile and desktop will be fixed Google Page Insight Speed Fix.

The page speed will be taken into consideration under this TTFB Fix (Time To First Byte) Search Console Issue check-up and fix We will ensure the Google search console issue is being fixed CSS and JS File Minification.

This will be done to ensure the page loading time improves Website Rendering Issue Fix This issue will be solved as it is an important aspect in terms of ranking Image Optimization.

We will do this to ensure the loading speed of the page Normal Schema Suggestion and Implementation This is an important aspect and will be sent to you before implementation Rank Brain Schema Suggestion and Implementation.

We will send you suggestions for this before final implementation in the website

Off-Page SEO: For Technical SEO we will work on the following things for the first month:

High DA & PA link building (Like: Business listing, Classified Listing, Profile Creation)

• 80 Article Submission
• 8 Blog Submission
• 8 Info-graphic Submission
• 5 P.P.T Submission
• 5 Social bookmarking
• 50 Weekly roundup
• 1 Link wheel
• 3 Skyscraper technique
• 1 Link juicing
• 1 T.F & C.F flow
• 4 WEB 2.0 submission
• 5 KNN Set-up
• 3 Champion List Set-up
• 3 MONTH 2

On-Page SEO: For on-page SEO we will work on the below factors for the second month: TF-IDF optimisation of all pages We will do this to ensure that the TF-IDF aoptimisation for all pages are done Co-occurrence matrix optimisation of all pages In-link optimization.

We will do the internal linking optimization for all pages Gephi based optimisation on the basis of Page rank and Modularity Reverse silo optimisation GSC optimization.

We will do the Google search console optimization under this task and we need the GSC access from your end for this SEMrush on-page check’s We will do the SEMRUSH on page checks SEMrush content suggestion’s check’s 2nd Tier LSI based anchor optimisation.

Technical SEO: For tech-page SEO we will work on the below factors for the second month: Crawl budget optimisation Indexing optimisation Fetching and rendering analysis and checking Mobility check-ups.

Advanced structured mark-ups and dynamic triggering as applicable TTFB mod 2 optimisation All bi-weekly checks based on Month 1 plan Htacess optimisation Bit filtration 3rd Party assets optimisation Waterfall optimisation.

Mod 2.0 Semantic SEO: For semantic SEO we will work on the below factors for the second month: cosine optimisation of all pages BAG of WORDS optimisation of all pages Hierarchical clustering optimisation of all pages BERT optimisation of all pages.

Off Page SEO: For off-page SEO we will work on the below factors for the second month: ALL Inclusive from MONTH 1 Press releases Tier 1 = 100 approx. or more Press releases Tier 2 = 5 approx. or more 5 approx.

EDU backlinks 6 EDU Based WEB 2.0 100 Approx. high DA links (mix backlinks – all DO Follow) Link ping backs 1st Tier Links building = 2-3 sets Gap analysis based links = 20 Please turn over . . .

MONTH 3 On-Page SEO: For on-page SEO we will work on the below factors for the third month: Bi-weekly on-page checks based on Month 1 & Month 2 deliverables LSI tag optimisation Long tail keywords optimisation CTR optimisation.

Technical SEO: For tech-page SEO we will work on the below factors for the third month: Bi-weekly on-page checks based on Month 1 & Month 2 deliverables JS optimisation Rendering analysis and optimisation CSS optimisation 10 segments of page speed optimisation Page Wise tech check ups CCR and SSR analysis.

Semantic SEO: For semantic SEO we will work on the below factors for the third month: Topic Modelling LDA optimisation all pages Clustering optimisation for all pages Semantic % score optimisation for all pages.

Off Page SEO: For off-page SEO we will work on the below factors for the third month: ALL Inclusive from MONTH 1 & 2 Buzz stream based outreach activities Second tiered link buildings More EDU backlinks WEB 2.0 or contextual backlinks Press releases tier 3 Superior link ping backs.

Explanation of overall strategy, guidelines on measurable indices & project management ethics: We at Thatware are very much committed towards our work. With that being said, we not only work with advanced technology but also make sure that all of our working ethics are highly professional.

Some of the key inputs are mentioned as under: First and foremost, the entire SEO breakdown will be happening in 4 segments namely on-page SEO, technical SEO, semantic SEO and Off-page SEO. And all of the said things will be performed month-on-month.

Please be advised that, 85% of our SEO standards are top-notch and forms part of advanced SEO engineering. With semantic SEO, we also put forward our USP as AI based SEO optimisation across the campaign.

We use “basecamp.com” as our project management tool. All the team members including the project managers & founder will be added inside the Basecamp along with you.

Inside the Basecamp, you will get all the updates on a daily Basis. Yes, I repeat you will get daily updates as we will work with dedicated resources for the campaign.

Please note, the working hour’s will be Mon – Fri 11 am – 10 PM GMT +5:30 and every day the updates will be shared by COB (please be advised that we respect bank holidays and no work will be performed if there is a Bank / national Holiday).

With the above point in mind, please note that we will also list down all the to-do’s as per the monthly plan which we have shared within this proposal. And as we proceed we will tick off all check-boxes as applicable.

Please note every Thursday, weekly summary updates will be provided based on rigorous analytics and data KPIs’. There is always room for discussion as applicable.

Please note that there will be no additional expenses and no hidden TOS. Before we kick-start the campaign, we will send you a questionnaire which u need to fill as it will allow us to better understand your campaign.

Lastly but not the least, before any implementations we will review with you and then implement as per the feedback obtained. Looking forward to a long-term relationship.

Regards, Tuhin Banik CEO – Thatware LLP

What was the team composition?

The team has 11 people apart from Tuhin Banik. And the teamwork is a total waste in ThatWare LLP Company.

To name all, I worked with: 

• Santanu Chakraborty (Project Manager)
• Rajesh Roy
• Pradip Kr. Kuiry
• Rinisha Adhikari
• Tuhin Maity(SEO Manager)
• Shubham Gupta
• Amit Kumar
• Anjan Mukherjee
• Aritra Paul
• Govinda Santra.

 They all did the waste of work and they did something else that deviates from the proposal plan I got.

Can you share any outcomes from the project that demonstrate progress or success?

I don't have any progress or improvement in my site's search rankings. I was totally cheated by ThatWare LLC. I paid 1 Lakh INR and get only 20% of that. No one should be cheated by this company anymore.

To give it more precisely, they gave the spammy backlinks and non-relevant blog posts(the title wouldn't be relevant to blog post content). Tuhin Banik seemed a legit guy because he gave so much information but when it came to execution he did something else other than what he has given in the proposal document and the service agreement.

How effective was the workflow between your team and theirs?

I couldn't see any transparent work going there between their team and me. Especially the CEO, Tuhin Banik wouldn't even attend my calls once he looted my money and the project manager Santanu Chakraborty would behave harshly with me if I raise any queries on their work.

And the writer Shubham Gupta wouldn't even know how to write the blog posts because he gave me the wrong blog post content for the title he chose.

For example: for the title how to make money blogging, he gave the blog post about how writers make money. Totally, they wouldn't do their proper work

What did you find most impressive about this company?

This company simply aims to loot the people's money. When you raise a simple question, they would threaten you by saying all the Indian laws sections.

I complained about the company and the CEO - Tuhin Banik on the consumer complaint website and they asked me to file a complaint in the consumer court for which I have to $230.

I don't want to spend money on that and that's the reason I kept quiet.

Are there any areas for improvement?

This company is 100% a scam. Better no one should be cheated by this company. If you want proof, I will send all the documents required for that and give you the service agreement.

Please describe your company and your position there.

Salaam Dukaan is our gesture of welcoming you to the heart of the business world in Dubai. Salaam Dukaan is an onestop online and Whatsapp B2B marketplace, where you can browse and order your products in bulk. We aim to specialize in products which are not just Grocery but extensive for general trading items for export. Salaam Dukaan offers wholesale prices for bulk products from the market and delivers them to you as per your convenience. We provide a variety of products with different sizes, different manufacturers as well as different packaging to our customers.

For what projects/services did your company hire ThatWare LLP?

For running our service we require organic growth. Thatware fully help us on organic visibility.

How did you select this firm and what were the deciding factors?

First we check the reviews of Thatware then we check their capabilities of working.

Describe the project in detail and walk through their service package.

Our requirement was to reach organic visibility.

How many resources from the vendor's team worked with you, and what were their positions?

28 persons work on our campaign in current position.

Can you share any outcomes from the engagement that demonstrate progress or success?

Finally we achieve the top position in SERP and achieve the success by SEO works.

How effective was the workflow between your team and theirs?

Team was very good. Their work strategy is different than other agencies, which is very unique and effective.

What did you find most impressive or unique about this company?

Unique strategy & style of working is very impressive. Also they are impressed me by their time management.

Are there any areas for improvement or something they could have done differently?

They are very good in their own place.

Please describe your company and your position there.

Founder of Saha Self-care, a DTC self-care company focusing on hemp-based cannabinoids.

For what projects/services did your company hire ThatWare LLP, and what were your goals?

Hired to scale our SEO efforts in an effective, consistent and responsible fashion.

How did you select this vendor and what were the deciding factors?

Based on a trusted and respected referral, we executed a pilot-test and based on the results, decided to commit to a long-term contract with Thatware.com

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

Fairly standard project in terms of determining scope, key deliverables, etc. Their team is extremely thorough and communicative. Overall, a professional experience that we are very pleased with and happy to recommend.

How many people from the vendor's team worked with you, and what were their positions?

There was about a team of five to 10 individuals committed to our account during the life of our project.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Site traffic and page rankings have improved significantly resulting in more customer acquisition and ultimately, revenue.

Describe their project management style, including communication tools and timeliness.

Very professional and thorough. We were impressed with the level of detail they went into and the efficacy of their tools.

What did you find most impressive or unique about this company?

Their experience in AI powered SEO and the results it generated for us in a short period of time. Very impressive indeed and a game changer for smaller companies looking to scale their SEO efforts on a limited budget.

Are there any areas for improvement or something they could have done differently?

Nothing comes to mind based off our experience with them.

Please describe your company and your position there.

I'm Founder at Digital Transformation Academy.

For what projects/services did your company hire ThatWare LLP, and what were your goals?

Getting Visibility for our Training courses in Cities across India.

How did you select this vendor and what were the deciding factors?

Ranking on Google across the Metropolitan, Tier 2& Tier 3 cities across India. Overseas Locations. It was a Mix of students, working Professionals and small business owners.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

Scope was getting short tail and long tail keywords across 30 Indian cities and that too over diversified age groups, Educational qualifications and Experience. Creation of Content Cluster and pillar pages for each category and location was formulated. Competition was high and so was the dynamism in Marketplace with ever changing Algorithms of Google. 500 keywords was a mammoth task for implementation but was done Meticulously by Thatware Team. Planning, weekly reports and Continual improvements over 3 months started giving us results.

How many people from the vendor's team worked with you, and what were their positions?

5 people from Thatware worked with us:

• Content Creator
• Copywriter
• Designer
• On-page SEO specialist
• Link builder

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We achieved amazing results.and could expand our Franchise Network Nationally and overseas too.

Describe their project management style, including communication tools and timeliness.

Basecamp was their preferred choice for communicating with Team members. Reports use to be shared weekly. Escalation metrics were decided and monthly call with senior team made the Entire process safe and smooth.

What did you find most impressive or unique about this company?

Results Value for money Learning of latest updates. Identification and then effectively dealing with Challenges that arise. Overall Performance and Experience.

Are there any areas for improvement or something they could have done differently?

Yes How can we reduce costing. How to balance time and spends on other methods be it Google adwords or Socialmedia Marketing or email, whatsapp marketing. Integration of sales and marketing automation tools. CRM

Please describe your company and your position there.

I am Co-Founder & CEO of The Life Writer, Ltd.. Our mission is to make life story memoir book writing easy - to inspire, empower, and improve lives.

For what projects/services did your company hire ThatWare LLP, and what were your goals?

Because our patented life story memoir book writing app is brand new, we sought help in improving our SEO, so that we could find and communicate with our very best customer.

How did you select this vendor and what were the deciding factors?

We researched the best SEO providers for our particular offering and reached out to five of them. Based upon their responses and the interviews that followed, we selected Thatware.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

We began with an initial information phase and eventually identified six project goals. Thatware helped to identify the very best keywords, and Website improvements/adjustments were made. Thatware then began posting blogs for us.

How many people from the vendor's team worked with you, and what were their positions?

Four different Thatware associates have worked with us on this project thus far. All of those individuals work in SEO and/or blog posting positions.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Without getting into confidential project specifics and results, Thatware has done a very good job for us, with regard to our SEO improvement goals.

Describe their project management style, including communication tools and timeliness.

Thatware communicates with us via Basecamp, almost on a daily basis. All of the project goals, steps, and results are included there, which makes finding information and project management easy.

What did you find most impressive or unique about this company?

Thatware does an especially good job in communicating with us: Communicating what the SEO improvement plan is, what the required steps are, and what the results are.

Are there any areas for improvement or something they could have done differently?

I cannot think of any improvement items at this time.

Please describe your company and your position there.

Founder & CEO

For what projects/services did your company hire ThatWare LLP?

Digital Marketing - Social Media Marketing, SEO etc.

What were your goals for this project?

Create brand awareness of our product.

How did you select ThatWare LLP?

High rating on Clutch and good conversation with their founder.

Describe the scope of their work in detail.

The project was about creating and implementing digital marketing strategy for our company using social media and other digital channels.

What was the team composition?

4-5 people

Can you share any outcomes from the project that demonstrate progress or success?

We hired ThatWare for Digital Marketing because they were rated highly on Clutch and we had a good conversation with founder, Tuhin. However, the reality was far from the sales talk.

1. The team assigned to work with us didn’t create any brand strategy and followed no plan for proper social media marketing – The designs lacked consistency, posts were written with bad grammar, and the backlinks created were low quality and had wrong/outdated content.

2. We had to suggest post ideas most of the time and even write them on our own as the team never really grasped the concept of our product.

3. We did escalate to Tuhin several times during our 2-month engagement but all he did was add more people and promised us better quality deliverables but that never happened. In all, we had a really frustrating experience with ThatWare team and we decided to discontinue their services after 2 months as they were adding more work for us.

I would advise others to think TWICE before hiring them for any service.

How effective was the workflow between your team and theirs?

They were not disciplined or professional with their deliverables.

What did you find most impressive about this company?

Nothing was impressive.

Are there any areas for improvement?

They need to deliver quality work.