Award-Winning UX UI Design Company

TechCare is an Award Winning Design Studio, serving clients across the globe and has designed 250 plus products in the last 6 years. TechCare Design Studio tightly knit, experienced team of researcher and designers who enjoy crafting great solutions.

We research on UX and design meaningful user interface for all digital platforms. We help our clients attain complete attention of target customers with engaging UI Design and better usability approach. All of our services are deployed to build user engagement so that businesses can outgrow competition. 

 
$1,000+
 
$25 - $49 / hr
 
10 - 49
 Founded
2013
Show all +
Dhaka, Bangladesh
headquarters
  • 450/A, Road 6A
    Dhaka
    Bangladesh
other locations
  • 232
    Edmonton
    Canada
  • 726
    Raleigh, NC
    United States

Portfolio

Key clients: 

Transfer-To, Stakhaus Media LLC, Pepsi, UbiSoft Inc, Rokomari, WPDevelopers, ARCOM, Mobile TopUp Pte, etc

Reviews

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UI/UX App Design for Software Company

“They put in extra effort and made wonderful progress.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Dec. 2018 - Mar. 2019
Project summary: 

TechCare Design Studio designed a mobile app’s UI/UX. They held a discovery phase to understand goals and objectives, then created multiple iterations.

The Reviewer
 
501-1,000 Employees
 
Dhaka, Bangladesh
Md. Tasawoof Bin Faroque
HR Manager & Organizational Developer, OnnoRokom Group
 
Verified
The Review
Feedback summary: 

TechCare Design Studio’s committed nature and effective workflow allowed them to expedite delivery and exceed expectations. The team communicated well and offered high-level design expertise.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m the HR manager and an organizational developer at OnnoRokom Group, an Informational Technology Enabled Service (ITES) company that develops software for various industries, including education. We strive to build a better Bangladesh.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire TechCare Design Studio?

We hired TechCare Design Studio to design our mobile app.

What were your goals for this project?

As a shadow education institute, we wanted to spread our service across Bangladesh. Our goal was to provide a smooth, exciting, and hands-on experience to our valuable clients.

SOLUTION

How did you select this vendor?

We found them online. After receiving quotes from other vendors and reviewing client feedback, we selected TechCare Design Studio for our project.

Describe the project in detail.

We had a series of meetings over Skype to discuss our goals and objectives. TechCare Design Studio had discussions with our management team and worked through a few iterations. My team provided feedback. Finally, we finalized the UI/UX design.

What was the team composition?

Their team composition was great.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We thought UI/UX design and development would take around three weeks, but TechCare Design Studio executed this project in just nine days. They put in extra effort and made wonderful progress.

How effective was the workflow between your team and theirs?

Their workflow was totally effective, which is why they finished the design face before the deadline. TechCare Design Studio's communication and commitment were awesome.

What did you find most impressive about this company?

Their design expertise, communication skills, and level of commitment were notable.

Are there any areas for improvement?

No, nothing comes to mind.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

UX/UI Design for Fintech Application

"They guided us through the design process and delivered an outstanding product."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Nov. 2017 - Jan. 2018
Project summary: 

TechCare Design Studio designed the UI/UX of a wallet app. They interviewed stakeholders, created wireframes, and followed internal brand guidelines. 

The Reviewer
 
11-50 Employees
 
Bangladesh
CTO, Fintech Company
 
Verified
The Review
Feedback summary: 

The intuitive UI, which customers and investors praised, increased positive user feedback by 78%. TechCare Design Studio listened carefully to feedback, explained every step of the process, and delivered clean, beautiful designs.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I'm the co-founder and CTO of a FinTech company. More than 100,000 users use our wallet app every day. I lead the technology and business teams.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire TechCare Design Studio?

We made an internal beta version of the app that focused on technical elements, but the UX was horrible. We needed some experts who could help us build an effective UX. We hired TechCare Design Studio for UX research and UI design.

What were your goals for this project?

Although our app was technically sound, our test users were confused by the UX and navigation. Some competitors had the same idea, so we needed something simple for our targeted users. Our goal was to make the UX so easy that anyone can make a payment.

SOLUTION

How did you select this vendor?

We had many options, but when we thought about UX research, only a few came to mind. I loved the UX and simplicity of an app that TechCare Design Studio had designed and developed. I told my team to shortlisted them. I was initially drawn to them because of their well-defined process, which they described in our early meetings. After reviewing all the proposals, we happily chose them.

Describe the project in detail.

TechCare Design Studio sent us some questions set for requirement analysis. They conducted a discovery session before defining the deliverable and creating designs. Then they gathered requirements by interviewing us and some of our customers. That research drove the creation of basic wireframes that showed us the first elements of our app. We went through several iterations before deciding on a version we liked.

TechCare Design Studio then delivered clickable, high-fidelity wireframes that we could use to navigate from one screen to the next. We showed them to our potential customers to make sure they loved the user flow. After creating the UX and wireframe, they started the UI design. They used our preferred brand guidelines to complete that element to perfection.

What was the team composition?

TechCare Design Studio dedicated one project manager, one lead UX researcher, and one UI designer to our project. They also did some surveys and data analysis, but I wasn't involved in that.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

After releasing the app, we got a tremendously positive response from our internal users and our customers. User testing surveys showed a 91% positive response, up from 13% before the new design. Our investor was also impressed by the results.

How effective was the workflow between your team and theirs?

We have weekly Skype meetings and email each other frequently. We also use Trello, as per their recommendation, to track project progress and coordinate document deliveries. 

What did you find most impressive about this company?

The quality of their UI/UX design was much better than expected. They guided us through the design process and delivered an outstanding product. TechCare Design Studio took the time to understand our requests, which showed in their final deliverables. I appreciated the dedication they showed.

Are there any areas for improvement?

Trello might not be a good option to maintain design projects. They should think about shifting to something better. Otherwise, everything was perfect. 

5.0
Overall Score We had an amazing experience and received fantastic work. The relationship was great.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They delivered everything on time.
  • 5.0 Cost
    Value / within estimates
    They definitely provide value for money.
  • 5.0 Quality
    Service & deliverables
    We were happy with what they delivered. They were reliable and trustworthy.
  • 5.0 NPS
    Willing to refer
    I would recommend them to anyone who needs design service.