What evidence can you share that demonstrates the impact of the engagement?
They have been very responsible and they managed everything very well. I could tell they had experience in project management. They focused on what I thought was the most important part: the platform’s presentation design and look. They showed they could solve anything that we asked for.
The commercial launch of this product will take place in the following weeks. There are some details that need to be corrected. They gave us the right impressions and the results were very good. It is a very professional product or solution. It is easy to use, manage. I can visualize all the data, which is what I wanted. Users are business people that will want to learn more about the real time data of their teams that are working on the field. Results have been really good overall. However, the product’s commercial success will depend on us.
How did Tec Solutions Network perform from a project management standpoint?
They used a web-based project management tool. Both parties were able to input results and preliminary tests and suggestions for improvement, incorporate new features based on the original contract’s context that we were aiming for and the original target of what was going to be delivered. This had a control dashboard with all development and delivery dates. I could tell they were very organized in terms of their project management.
What did you find most impressive about Tec Solutions Network?
They are able to understand what I needed as a client specifically. Quickly they are able to adapt to your work style and the product that had been previously developed. In this sense, they were able to listen very well and work in an organized and detailed way. It seems to me they are technically solid.
They always made me feel calm, even if the project seemed complex. They delivered a good design. They were able to deliver what they promised and everything turned out to work well in the first beta. Their work was solid.
Are there any areas Tec Solutions Network could improve?
There were some areas for improvement in the delivery times, which is understandable. There were some aspects that needed changes for different reasons. This happens in most of the projects and deliverables. They sometimes take longer than expected.