Talosmart

BACKGROUND

Please describe your company and your position there.

CollateBitcoin is a Cryptocurrency and Gift Card Trading Company. I am the Founder and CEO

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Talosmart, and what were your goals?

We usually buy and sell cryptocurrencies like Bitcoin, Ethereum etc, on WhatsApp, we have to be online to attend to our clients. We will also have to repeat same information to any new client.

About a year ago, we hired a developer to build a website for us to perform and automated our business but he built just an information website that can perform the tasks, after several attempts and failure by our former developer. We discovered Talosmart and we explain our services to them.

They scheduled a meeting and gathered all information they needed from us, they have us the quotation and we make payment. Within a month, we got a perfect Cryptocurrency trading site with the features we need.

SOLUTION

How did you select Talosmart and what were the deciding factors?

We have been seeing Talosmart Ads and publicity online, though it was not easy to choose Talosmart because we saw a lot of Web Development Companies. So, we decided to try Talosmart due to their good records and luckily for us they delivered great website.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We contacted Talosmart, they asked questions to understand our projects, We disclosed all we want, they make some suggestions and we both agree. They made a quotation and we pay, we provided all requirements and they started development.

They provided a dedicated link to us to monitor the progress of our work. We monitored and made requests and adjustments where neccessary. When the project was completed I was so excited and I gave extra tips (in cash) because I got more than I could think.

How many people from the vendor's team worked with you, and what were their positions?

I worked with only the team lead, the communicates all I want to the team and my work get delivered. I preferred that because I don't have to deal with many people.

When the team leads understands, the whole team deliver. I don't know and don't even care to know how they communicate so far i'm getting my results.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We are just launching the site, we have performed test and we love all the features. We believe this new platform will help us reach more clients and increase our revenue by 80% as the platform is automated. I and my staffs don't have to be online before we make sales

Describe their project management style, including communication tools and timelines.

I don't know much about Talosmart internal system. But I use WhatsApp and Email to communicate with the Team lead (project manager) and the communicate with his team. I get feedback from time to time, they report their progress and I monitor

What did you find most impressive or unique about this company?

They automated the whole of our services and also added new services as feature which can help us generate more revenue.

They deliver very fast, compare to my old developer, I am still wondering how they achieve all these within a month.

Are there any areas for improvement or something they could have done differently?

For now I didn't observe any problem with Talosmart and her services. Let's see if I will observe any during my website maintenance.

BACKGROUND

Please describe your company and your position there.

I am the President of Estate, Rent and Commission Agents Association of Nigeria

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Talosmart, and what were your goals?

We hire Talosmart for official website of our Association, for membership and information purpose

SOLUTION

How did you select Talosmart and what were the deciding factors?

We research for best website and software companies in Nigeria and we discovered that Talosmart is the best for custom website and software

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We have a meeting with the project manager assigned from Talosmart, We told them our needs, they gave us professional advice and we conclude on features of our web application.

We provide all the required information and after few days we have our website half completed. We check the site, had another meeting, then they ask for additional informational for the completion of the website.

How many people from the vendor's team worked with you, and what were their positions?

The C.E.O was the project manager for our website, We had a meeting with him and he improved our idea, he carried his team along, after we provided the information needed and made payment they started working on our website.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After the design, we are able to perform our membership online, keep of association information and members database online. We are also closer and more accessible to the public.

Describe their project management style, including communication tools and timelines.

We communicate with the project manager and he communicate with his team, It better for us because we just have to make sure just the project manager understand our needs and the whole team build what we truly want

What did you find most impressive or unique about this company?

We build professional website with great look on all devices. We can also manage our website and members from a simple login

Are there any areas for improvement or something they could have done differently?

Hmmm. Nothing for now. I an satisfied so far our project was delivered successfully

BACKGROUND

Please describe your company and your position there.

"Mandy Skenty" is a beauty spa brand that caters to and maintains people's beauty. A beauty business that renders beauty services and retail beauty products at wholesale prices.

Mandy Skenty (MS) is a world of beauty within a building, with different departments of beauty services providing solutions to beauty problems using quality products from different beauty companies. MS bridge the gap between quality products and beauty lovers. I am the founder and CEO of Mandy Skenty

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Talosmart?

As a start up we needed a company website, logo, business branding and digital marketing. We found Talosmart on internet and we ordered for their service. Since then Talosmart have been handling all our IT works.

What were your goals for this project?

Our goal on this project is to build an outstanding brand with high quality web presence.

SOLUTION

How did you select this vendor?

We found Talosmart on internet, we discovered they are the best in Nigeria ?? and they offer high quality services at affordable price. That's why we choose Talosmart. As a startup we want excellence but at an affordable price. Honestly, Talosmart meet our needs.

Describe the project and the services they provided in detail.

The designed our company logo and other graphics, developed and host our website. Talosmat also manage our social accounts, they handle all our digital marketing and we are so happy. We just focus on our business while Talosmart solve our digital problems.

What was the team composition?

Talosmart team are organized and professional. Different group handled our projects. A team for our logo and graphics, a separate team for our websites and another for our digital marketing. It makes work fast and excellence. The project leader makes sure all teams deliver excellence.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We have experienced quick and steady growth since Talosmart start handling our project. People can easily reach us. In fact, we are planning on giving them some other software development project to easy of business operations more.

How was project management arranged and how effective was it?

Talosmart team meets up with deadlines. They are timely and they deliver excellence. I have compared their services with other vendors and I become amazed and right now I'm so inquisitive about their success secret.

What did you find most impressive about this company?

I'm so impressed with their team. Its easy to communicate with them. I can remember when he requested for change in some structures of designed. They understand our request and worked on it immediately. I observed that once we communicate with team lead. We don't have anything to worry about because they have a strong team with great collaborating spirit.

Are there any areas for improvement?

I think they need to open more office. Currently we have to send information and communicate remote. I would prefer if they have offices in many places where i can walk in and communicates. It is not everything I prefer the internet things. Or they can increase the number of time we meet physically.

BACKGROUND

Please describe your company and position.

I am an executive at Trans technova

Describe what your company does in a single sentence.

Building mobile app

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Talosmart to accomplish?

• Building a mobile app

SOLUTION

How did you find Talosmart?

• Online Search
• Other

Why did you select Talosmart over others?

High ratings

How many teammates from Talosmart were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

I needed to fix persistent bugs in a mobile application, and they exceeded my expectations by being extremely responsive and attentive to my needs. I highly recommend them without hesitation.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Their ingenious solutions have allowed me to make immediate savings on maintenance and related services, and I estimate a time savings of 20% thanks to the improvements.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They simply listened attentively to my needs and responded with the best solution quickly and flexibly.

What was your primary form of communication with Talosmart?

Virtual Meeting

What did you find most impressive or unique about this company?

Their expertise, flexibility, and speed

Are there any areas for improvement or something Talosmart could have done differently?

It's perfect currently

BACKGROUND

Please describe your company and position.

I am the Operations Manager of Talohost

Describe what your company does in a single sentence.

Talohost is a domain registry and web hosting company

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Talosmart to accomplish?

• Hosting website
• Integration with domain registry and partner domain registry
• Digital marketing
• SEO

SOLUTION

How did you find Talosmart?

Referral

Why did you select Talosmart over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Talosmart were assigned to this project?

6-10 Employees

What was your primary form of communication with Talosmart?

• Virtual Meeting
• Email or Messaging App

Describe the scope of work in detail. Please include a summary of key deliverables.

Objective: To provide hosting services for Talohost that meets the client’s specified requirements, including reliability, uptime, speed, and security. 

Tasks: 

1. Analysis of Talohost requirements and identification of the most appropriate hosting solution. 
2. Purchasing hosting resources from a reliable and reputable provider. 
3. Configuration of hosting resources (including server set-up, installation of required software and applications, and network configuration). 
4. Creation of a secure environment for hosting website (including strong firewalls, anti-virus protection, and regular security updates). 
5. Migration of website content from the old hosting environment to the new one. 
6. Testing of the new hosting environment for functionality, speed, reliability, and security. 
7. Optimization of the website for better performance (e.g., load time, caching, etc.) 
8. Provision of ongoing support and maintenance for the hosting environment. Key 

Deliverables: 

1. A website hosting environment with all required software and hardware resources. 
2. Maximum uptime and optimal performance by ensuring that the website is always available and loads quickly. 
3. Deployment of regular backups to ensure the safety of all data and website files. 
4. Powerful security measures to protect the website from hacking attacks and malware infections. 
5. Ongoing monitoring and maintenance of the website to ensure that everything is running smoothly and without errors. 
6. Technical assistance and prompt response to customer queries and issues. A successful website hosting project should provide the client with a secure, reliable, and high-performance website hosting solution that meets their specific requirements.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1. Uptime Percentage: One of the most significant measures of success for a website hosting project is the uptime percentage. The uptime percentage is the amount of time the website is accessible and available to visitors. The higher the uptime percentage, the better the website performs. A standard uptime percentage for a website is 99.99%. 
2. Page Load Time: Another vital measure of success is the website page load time. Site speed is essential for the user experience, and a slow website can significantly impact the website's bounce rate. Studies have shown that a one-second delay in page load time can result in a 7% reduction in conversion rates. Therefore, the hosting company should ensure the website loads quickly, and the page load time is less than three seconds. 
3. Security and Protection: There should be minimal to no website security breaches or downtime due to server errors or hack episodes. As a result of the website hosting, the hosting company should ensure that the website is secure and can protect from intrusions and cyber attacks. 
4. Support and Maintenance: The hosting company should provide the client with technical support and maintenance to ensure the hosting project runs seamlessly. The hosting company should attend to all customer queries and concerns promptly. 
5. Customer Satisfaction: The success of the hosting project can be measured by customer satisfaction. If customers are satisfied with the website's performance, security and support, this indicates that the website hosting project was successful.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They delivered excellently and were always available throughout the project.

What did you find most impressive or unique about this company?

Quality of Work; A web development company's quality of work is impressive when it consistently delivers high-quality products that meet or exceed clients' expectations. The company should be skilled in various Web development technologies and frameworks and be able to create innovative solutions that improve the client's existing web presence.

Are there any areas for improvement or something Talosmart could have done differently?

None at the moment.

BACKGROUND

Please describe your company and your position there.

I am the Executive Director of HAGGI Sports Limited

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Talosmart?

To build our company website

What were your goals for this project?

To have a befitting website to showcase our products and services

SOLUTION

How did you select Talosmart?

We searched for a good website and mobile app development company and Talosmart was recommended by a partner

Describe the project in detail.

Custom web development which includes our profile, videos, images, news/blogs

What was the team composition?

The composed the Team Leader, UI/UX Designers, Back end developers

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Since the website (www.haggisports.com) was built, we have been experiencing a good patronage partnership and recognition

How effective was the workflow between your team and theirs?

There was a very cordial relationship between both teams from the start to the point delivery

What did you find most impressive about this company?

Keeping to promise is the first. Good quality of work great. Prompt response to any raised issue is second to none.

Are there any areas for improvement?

They can extend their 3 months free maintenance to 4 months

BACKGROUND

Please describe your company and your position there.

We are an Ecommerce industry specialized in the sale of renewable energy products. Founded in 2019. We are Located in Enugu State, Nigeria. I'm am the Founder ans CEO.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Talosmart?

We hired Talosmart to design a website for us in a very limited time due to the disappointed we got from a previous contractor.

What were your goals for this project?

Our Goal was to get our site uo within Two to Three weeks. We needed an interactive, Simple as well as detailed website.

SOLUTION

How did you select this vendor?

We we're fellow cohorts at the TEF 2019 Platform. But he's constant advertisement got me to conscript he's service.

Describe the project and the services they provided in detail.

The project involves the creation of a detailed, attractive and efficient website. Their service was apt and as quick as expected. They made a lot of sacrifices to see our slim deadline attained.

What was the team composition?

The Team was composed of their leader and the members.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The Impact has been positive ans contributed to the growth of my company. The quick delivery saved our reputation largely.

How was project management arranged and how effective was it?

The management was very responsive and organized and highly effective.

What did you find most impressive about this company?

Their dedication and patience

Are there any areas for improvement?

Well, Yes. Surely, but he's fully aware of them and working on them already