Custom Apps: Tech Done Right

GOLD VERIFIED

Table XI is a trusted UX and design software company.

We are 45 meticulous and curious minds in Chicago with a 15+ year history of building websites, mobile applications and custom digital experiences for everyone from startups to storied brands. Our partners trust us to create innovative solutions that drive their businesses forward.

Want to learn more? Stop by one of our events: http://bit.ly/2sDC2Oy

 
$75,000+
 
$150 - $199 / hr
 
10 - 49
 Founded
2002
Show all +
Chicago, IL
headquarters
  • 328 S Jefferson, Suite 670
    Chicago, IL 60661
    United States

Portfolio

Key clients: 

Healthcare Companies: Dept. of Medicine, Northwestern University, Outcome Health, Journal for the American Medical Association (JAMA), AKARA, Abbvie, Push for Wellness Industry Leaders: Tyson Foods, Ocean Spray, AccuWeather, Frommers, Discover Financial, Northwestern University, Dickson, The Field Museum, Rice University, Keiser Startups: Everything But The House, The Wabash Lights  Media Companies: Chicago Ideas, Roger Ebert, PechuKucha

Our portfolio Image

Our portfolio

More than 100 clients from all over the world have trusted Table XI to provide advice and deliver results.

 

Learn more: https://www.tablexi.com/work

About Table XI: Tech Done Right

Since 2002, we've built our software development consultancy around three small words and one big idea: tech done right. To us, it means more than clean code and sound design. It means doing right by our partners, by our peers and by our community.

Several Table XI clients (including Tyson Foods, ShopRunner, AccuWeather) explain what Tech Done Right means to them and why Table XI's mission is so important to their business.

Bringing Dickson into the Internet of Things Image

Bringing Dickson into the Internet of Things

For the past 15 years, family-owned Dickson has looked to Table XI to secure its future through technology. We started by helping Dickson’s team understand their users’ behavior, then worked up to revamping their entire e-commerce strategy.

As a technology partner though, our job is to identify new ways to grow Dickson's business. That’s why we’re proud to announce the launch of the DicksonOne app, a centralized hub for

product data that’s giving Dickson an opportunity to own a slice of the Internet of Things.

Learn more

Accuweather partners with Table XI on innovation and design for new mobile application

Tech Done Right, as explained by AccuWeather's Senior Director Bill Boss (on his engagement with Table XI)


Read the full case study: https://www.tablexi.com/work/persona-research-accuweather

Tyson partners with Table XI on design and innovation sprints for new product launch

Testimonial from Michelin star chef Kang Kuan about his working experience with Table XI. 

Read the entire case study: https://www.tablexi.com/work/tyson-innovation-in-food-waste

Table XI launches Inclusion Meeting cards

In 2018, Table XI designed a card game (successfully backed on Kickstarter) to help change the way companies communicate. 

The Inclusion Meeting Cards help you change behaviors in your company meetings, to make sure all voices (not just the loud ones) are being heard. Boost the creative output of your team and create more innovative products when you hear the diverse input from all team members.

Learn more:

https://www.meetingsdoneright.co/

Listen to the entire episode: Kitchens, Collisions and the Case for Intentional Culture sweetfishmedia.com/kitchens-collisions-and-the-case-for-intentional-culture-mark-rickmeier

Mobile app for JAMA (Journal for the American Medical Association)

JAMA's VP of Digital Product Management and Development Paul Gee on the "what you see is what you get" transparency of working with Table XI. "I trust them."

Chicago Ideas Week relies on Table XI for 7 year partnership

How Table XI and Chicago Ideas work together on software that brings diverse thinkers together. "It's not a traditional agency/client relationship. They've become like family to us."

Campbell and Company Testimonial

Adam Wilhelm talks about his working relationship with Table XI, building the custom software for his companies newest digital product. 

Jim Cohen talks about his working experience with Table XI, and why he selected Table XI to help guide the service design and system design for Embarc

Creating a publishing site worthy of Roger Ebert Image

Creating a publishing site worthy of Roger Ebert

Roger Ebert wanted a website to host his archive and feature the work of movie critics he admired. He hired us to bring that vision to life. We were able to migrate his writing, build out search functionality and deliver an SEO-friendly website. We continue to support the site as it publishes brilliant new writing worthy of Roger's legacy.

Delivering better UX for the Field Museum Image

Delivering better UX for the Field Museum

The Field Museum of Natural History wanted to learn more about its users — and it was looking for a UX design team capable of approaching the question with the same scientific methods the museum prizes. We embarked on a four-month research project to learn what users were looking for and what they were getting on the existing website. Analyzing the interviews, data and tests allowed us to give the Field a whole new

understanding of its users, and a redesigned website to better serve them.

Learn more

Giving Northwestern a seamless, transparent platform for research management Image

Giving Northwestern a seamless, transparent platform for research management

Northwestern University was using a patchwork of systems to track usage and payments for its sixty research facilities. Table XI developed NUcore to serve as a single, seamless and transparent core facility management software. We've earned more than 90 percent adoption so far, giving administrators clear data on utilization and saving staff manhours.

Developing an e-commerce app for Everything But The House Image

Developing an e-commerce app for Everything But The House

After bringing startup innovation to the unlikely world of estate sales, Everything But The House needed an iOS app that could manage its hundreds of thousands of active users. We worked alongside them to develop an e-commerce app that can keep up with their rapid growth — and deliver the insights and analytics necessary to help them scale.

Giving Chicago Ideas a global media platform Image

Giving Chicago Ideas a global media platform

We’ve been the official tech sponsor of Chicago Ideas for four years running, helping it grow from an annual gathering of influential speakers to a global idea-sharing brand. That’s meant building a new event management platform and mobile ticket-scanning app, moving Chicago Ideas to a new administration platform and upgrading it to an AWS infrastructure.

This year we tested new ways forward with a Product Design

Workshop. The result was a total responsive redesign and a custom content management system that lets CI’s staff build new pages from 38 stackable design blocks.

Learn more

Building a CMS and iPad sales tool for Keiser Image

Building a CMS and iPad sales tool for Keiser

Keiser came to us with big plans. The more than 30-year-old maker of high-end fitness equipment — think training machines for NASA and the MLB — was preparing a huge marketing push ahead of their conference season. We were able to deliver a new website, CMS and iPad sales tool on a tight timeline and on budget.

Preparing Cobbler Concierge for scale with stronger systems Image

Preparing Cobbler Concierge for scale with stronger systems

Cobbler Concierge had seen rapid growth in its first year and a half in business — and its original system was starting to show the strain. The shoe and handbag repair startup came to us for a code audit to identify any weaknesses or limitations in the software. The findings allowed us to stabilize the product and create new opportunities for growth. In the seven months since we started, Cobbler has increased business by 66

percent, and growing.

Learn more

AccuWeather Image

AccuWeather

Every business, no matter the industry, is looking to expand and grow users with the smallest possible investment, keeping software risk mitigation in mind. In the case of AccuWeather, plenty of people were already turning to its apps for weather predictions. The trick was finding the most valuable users, and growing them. By looking at their own analytics and a bit of market research, AccuWeather’s team found that construction

workers were among the biggest users of their paid AccuWeather Professional app. With weather having a huge impact on the schedule for a new building,  every construction team leader keeps a sharp eye on outdoor conditions.

Much like construction crews use AccuWeather to mitigate their weather risks, AccuWeather approached Table XI to mitigate its software risks with a little research to determine what would work best for this audience. We had one big question to answer: If we build it, will construction workers come? That exploration led us to conflicting results, and ultimately saved AccuWeather hundreds of thousands of dollars in sunk software costs

Supporting PechaKucha's worldwide event series as it doubles in size Image

Supporting PechaKucha's worldwide event series as it doubles in size

As PechaKucha’s storytelling series became a global phenomenon, its founders called Table XI to build technology capable of supporting their growing international community. Over the years we've collaborated on a website and an iOS app, taking turns flying between Tokyo and Chicago. Today our technology supports events in over 1,000 cities worldwide.

 Training doctors with a flexible, CME-crediting mobile app Image

Training doctors with a flexible, CME-crediting mobile app

JAMA, the Journal of the American Medical Association needed a new way to offer CME credits that would engage and educate young doctors. Table XI was able to learn what those doctors needed through user research, then build a mobile app that delivers on-demand education for the next generation of JAMA readers.

Transforming Participate into an Agile product company — and boosting active users 43% Image

Transforming Participate into an Agile product company — and boosting active users 43%

Participate came to us in early 2017 in the middle of merging businesses and transitioning to a product company. We were able to help them adopt an Agile mindset, establish a UX practice and weave design thinking into everything they do. The result is a 43 percent increase in active users and a 45 percent increase in satisfaction with UX for the entire product team.

Using a chatbot to engage student leaders at Rice University Image

Using a chatbot to engage student leaders at Rice University

How do you grab the attention of an 18-year-old? That’s the question Rice University came to Table XI to answer. The school had recently launched its Doerr Institute for New Leaders, and needed to show students all it could do.

We used user research to find the best solution — a chatbot that would survey students via text, then match them with a customized leadership program. Then we built it alongside

Rice's IT team, so they could manage it long after Table XI wrapped.

Read the case study

Building a marketplace to help a plant seller disrupt its own 100-year-old business Image

Building a marketplace to help a plant seller disrupt its own 100-year-old business

The LandscapeHub team came to us with more than 100 years of family experience in the nursery business — and a desire to disrupt everything. We helped them build a two-sided marketplace connecting buyers and sellers, then train a new tech team to run it. Today they're a fully-funded startup with big plans to expand. 

Building a homecare app, and business model, from across the globe Image

Building a homecare app, and business model, from across the globe

Tend's founder came to us just as Australia was deregulating homecare — opening up an opportunity to bring technology to a previously paper-bound industry. He needed a technical partner to make the most of the moment. Together, we conducted user research to identify pain points and find solutions. The resulting app gives caregivers, clients and families a digital space to coordinate and communicate, making

homecare more transparent and flexible than ever before.

Read the case study

Building an ecommerce site capable of increasing revenue by 35 percent Image

Building an ecommerce site capable of increasing revenue by 35 percent

The first ecommerce site we built for The Spice House in 2006 drove a 14-fold increase in online sales. So the bar was high 10 years later, when we embarked on a total redesign. Fortunately we've learned a lot about the business in 15 years of working together. When the new website launched, revenue jumped 35 percent, and it's still going strong.

Table XI started these Walkshops to get people out of their routines, out from behind their desks, and to learn from each other as they hike across the trail.

Listen to the podcast interview:

Table XI explains the value of their office space layout and design of the "collision space"

As we designed our office space all those years ago, we considered how the physical space would influence our culture. So we intentionally designed the office space to support our growing company's culture.

Listen to the entire episode: Kitchens, Collisions and the Case for Intentional Culture

Reviews

Sort by

Web Dev for Culture & Arts Nonprofit

"The communication and structure of the development process are valuable and well-though-out."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Apr. 2019 - Ongoing
Project summary: 

After identifying the business’ needs, Table XI refurbished and updated different technologies within a web app. The team worked on the custom PHP CMS, the frontend, a database, and different apps.

The Reviewer
 
51-200 Employees
 
Chicago, Illinois
CTO, Culture & Arts Nonprofit
 
Verified
The Review
Feedback summary: 

Table XI’s efforts allowed the business to move different parts of the CMS onto the cloud. Their work also led to an increase in both traffic and return on search results. They are an honest, transparent partner, and, thanks to them, the internal team is now able to implement different dashboards.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the CTO of a prominent arts and culture not-for-profit organization. We represent a large arts and literature publishing enterprise.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Table XI?

We have a very large and sprawling website that has been built and iterated into many different versions over the past 12 years. We needed a system to update, modernize, and make the backend experience coherent and efficient.

SOLUTION

What was the scope of their involvement?

Table XI worked closely with our group to define our needs and the technological approaches to updating our web infrastructure. They worked on our custom PHP CMS that runs our database, a frontend that distributes the webpages, apps to which we publish content every month, and a large database associated with our publishing permissions that must inform all aspects of our website.

The bulk of their work involved refurbishing and updating many different technologies within our web app.

What is the team composition?

They provided a custom support and development team that spawned across three different companies to reflect the complicated nature of the web technologies that were involved. We've worked with about 17 members including a project manager, a frontend developer, and a PHP programmer.

How did you come to work with Table XI?

I knew Table XI’s project manager from when we were involved with different companies.

What is the status of this engagement?

Our engagement began in April 2019, and it’s ongoing. The bulk of their work was completed at the end of 2019, but we have new project components involving search and audio distribution.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

This project was multi-layered in that we had many components of the website that needed to be updated to make architecture changes. As such, we’ve been able to break apart the core CMS so that different components of the web app could be moved to the cloud while still appearing to the end-user with a seamless frontend. 

This was extremely important for us and the team accomplished this. We’ve also seen increased feed in the return of search results and we’ve continued to see, throughout the development and post-development phases, an increase in web traffic. Additionally, we now have the ability to implement dashboards for media and other metrics.

How did Table XI perform from a project management standpoint?

Their project manager is excellent. The communication and structure of the development process are valuable and well-thought-out.

What did you find most impressive about them?

In working with them, it was impressive to see what parts of the project they would take on. When there were certain aspects of the project that they didn’t feel comfortable taking on, they worked and found other companies that we could work with. I don’t think we could’ve done the work that we did if that hadn’t happened. 

Table XI is very serious about evaluating the work that they’re being asked to do in advance and determining whether or not they’re the right firm to complete the work. Additionally, they are keen on building relationships and are honest in all aspects.

Are there any areas they could improve?

It’s such a complicated project and it’s still in progress. The only thing I would say is that there could be better clarity around the alignment of components of the project and the hours spent. I would like to see a better upfront understanding on those fronts. 

Nevertheless, I was able to work with my project manager to identify our needs, and Table XI was able to produce that work and documentation.

Do you have any advice for potential customers?

As a client, you have to know your own needs and goals to be able to communicate them to Table XI. The team is really good at helping you understand what you need and sharing their perspective, but only once you have that understanding as well.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Custom Web Application Dev for Management Consulting Firm

"Table XI seeks to partner with their clients."

Quality: 
4.5
Schedule: 
4.0
Cost: 
4.0
Willing to refer: 
4.5
The Project
 
$1,000,000 - $9,999,999
 
Dec. 2018 - Ongoing
Project summary: 

Table XI designed and developed a custom web app for a management consulting firm, including conducting user interviews. The application was developed on AWS with a React frontend and Ruby backend.

The Reviewer
 
1,001-5,000 Employees
 
Chicago, Illinois
Senior Manager, Management Consulting Firm
 
Verified
The Review
Feedback summary: 

The team at Table XI served as a strategic partner throughout the engagement. Their skilled expertise complemented their accommodating approach. They’re flexible and collaborative. Customers can expect a strategic partnership when working with their team. 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m part of our M&A advisory team at a consultancy that covers business and technology consulting. Headquartered in Chicago, we primarily serve the middle market.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Table XI?

We had the desire to build a custom application to provide proprietary benchmarking and analytics capabilities.

SOLUTION

What was the scope of their involvement?

Initially, we engaged with Table XI for the design phase, developing wireframes and a clickable prototype. Once we moved past that phase, they were the sole developers of the application. It’s an internal web app built on AWS, using React for the frontend and Ruby on Rails for the backend. Their team also managed the user interview process.

What is the team composition?

Our team ranged from two to six people, depending on the phase of the project. About 10 or 12 people rotated through the team. We worked with Judith (Senior Project Strategist, Table XI) for most of the project as the product strategist.

How did you come to work with Table XI?

Their founder was a former colleague of one of our firm’s partners. He brokered the introduction, and then we went through an RFP process for the design work. Our team validated Table XI’s development capabilities after the design phase.

How much have you invested with them?

We’ve invested between $1–$10 million.

What is the status of this engagement?

Our engagement with Table XI started in December 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We monitor user adoption and value-derived via both financial and non-financial metrics. We track development progress using standard agile delivery metrics around velocity and capacity.

How did Table XI perform from a project management standpoint?

Table XI seeks to partner with their clients. During engagements, they’re responsive, accommodating, and collaborative. Their team is also flexible.

What did you find most impressive about them?

I was impressed with the strategic partnership they seek. They look for opportunities to advise and execute while finding ways to fit into their client’s operating models and drive value. 

Are there any areas they could improve?

When it comes to looking at large-scale and complex challenges, the ability to know the tools they’re working with is important. Also, there are opportunities to improve their roadmap and forecasting capabilities. Throughout the engagement, they’ve been up to the task when it comes to challenges and we worked through them together.

4.5
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 4.5 NPS
    Willing to refer

Web Dev & Design for Travel Company

“Table XI understands the importance of helping clients reach their goals.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Sep. 2018 - Ongoing
Project summary: 

Table XI designed and developed a website for a travel information company in increments. This included developing the back-end of the site and providing UI/UX designs to the gallery pages to drive revenue.

The Reviewer
 
1-10 Employees
 
New York City, New York
President, Travel Organization
 
Verified
The Review
Feedback summary: 

The new designs successfully drive revenue to the gallery pages and the site’s load time has decreased. Table XI establishes a smooth workflow, providing weekly reports and having regular full team meetings to encourage effective communication. The team is creative and hard-working.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am the president of a travel information company. We have been around for 63 years, starting as guidebooks and transitioning to include a website. Our team is made up of journalists from all over the world.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Table XI?

We were looking to increase our website’s profits.

SOLUTION

What was the scope of their involvement?

Table XI developed and designed our website. Instead of doing a complete overhaul, they have worked within our set budget to change things in small increments. We’re hoping to eventually do a full overhaul, making the site more photo-rich and increasing our SEO.

The Table XI team provided UI/UX designs to bring our gallery pages up to industry standards. Their team ensures our back-end code is up to snuff. We had some security issues and they took care of those for us. Table XI continues to handle maintenance of the site as well as completing more design work.

What is the team composition?

We had one main project manager who ended up moving on about five or six months ago. Our new main point of contact at Table XI is terrific.

How did you come to work with Table XI?

We had previously worked with a vendor in New York, but since we have so many remote workers we decided to broaden our search. Our SEO vendor is located in Chicago so we asked them for recommendations and they directed us to Table XI.

What is the status of this engagement?

Our ongoing engagement with Table XI began in October 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The load time of our site has decreased which is very important in this day and age. The new designs for our gallery pages look incredible. Table XI doesn’t just input a new design, they test it extensively to make sure it will both look good and have the desired effect. We’ve seen an increase in revenue on those pages. They provide designs tailored to our goals.

How did Table XI perform from a project management standpoint?

For the most part, communication has been excellent. They are very specific about what is done, and we recieved weekly reports from them. We often meet with everyone on our team from Table XI.

What did you find most impressive about them?

Table XI understands the importance of helping clients reach their goals. They’re not just a design or development firm, they take a holistic approach to their client’s projects. The use their services in service of others, which sets them apart.

Are there any areas they could improve?

Their prices are high, but they’re very careful to not go over our budget which we appreciate.

Do you have any advice for potential customers?

Be very clear about your engagement. We have a warranty that details what counts and new work and what is covered for when things go awry. Before working with Table XI, hammer that agreement out.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Clinical Trial Software Protoype for Biopharmaceutical Co

"Table XI’s ability to synthesize information has been impressive."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Aug. 2019 - Ongoing
Project summary: 

Table XI developed a prototype of software to more accurately project trial timelines for a biopharmaceutical company. They discerned a project roadmap, a problem statement, a target user group, and a MVP.

The Reviewer
 
10000+ Employees
 
North Chicago, Illinois
Head of Design & Development Center, Biopharmaceutical Co
 
Verified
The Review
Feedback summary: 

Table XI produced deliverables within a limited timeframe to enable an expansion of the team’s scope of work. They have encouraged collaboration, seeking and amalgamating a variety of opinions to better inform product development. The team has been efficient, which supports a continued partnership.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the head of a centralized resource that helps our clinical teams design and execute trials at a global biopharmaceutical company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Table XI?

We needed more accurate projections for our clinical trial timelines. We wanted a more systematic way to create these timelines.

SOLUTION

What was the scope of their involvement?

We asked Table XI to help us create a product fit for purpose. Their team developed a roadmap for what we wanted to build, which included identifying the target user group, problem statement, and scope of what the MVP would look like. They’ve also helped put a prototype in place.

Now, Table XI’s in the assessment phase. We’ll further test the prototype with a more numerous user group to make sure we’re on the right track.

What is the team composition?

There have been at least five people working with us. There’s a project manager, software developers, and experts in Agile methodology. We’ve worked with the whole team. I don’t know if there has been any single point of contact.

How did you come to work with Table XI?

Our information technology group recommended Table XI.

How much have you invested with them?

We’ve spent around $200,000 so far.

What is the status of this engagement?

We started this process in August 2019 and it’s ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We had an aggressive timeline. They had to interview over 40 different stakeholders. Their team ran a kickoff meeting and interviewed all stakeholders. They compiled all the information from these interviews, had a couple of debrief sessions based on those learnings, and scheduled a two-day workshop. After, their team created a prototype, the problem statement, and the roadmap. Table XI did all this in less than two months, which was impressive.

In fact, we were so impressed that we’ve decided to engage them again for phase two of the project, which wasn’t part of the scope originally. We'd also like Table XI to bid on the actual development of the product.

How did Table XI perform from a project management standpoint?

We’ve communicated by email usually. When critical issues need to be discussed, their team will set up meetings. However, day-to-day issues are resolved via email.

What did you find most impressive about them?

Table XI’s ability to synthesize information has been impressive. They have taken diverse opinions and drilled them down into core concepts to help understand what would be required for a MVP. As well, their team was able to deliver on a very short timeline.

Are there any areas they could improve?

This has been positive and negative. On the positive side, Table XI leans into an open environment to make sure all ideas have been expressed. But sometimes you need to have a heavier hand, stop the conversation, and redirect to what’s important at the moment.

Do you have any advice for potential customers?

Anyone working with them will be in good hands. They don’t have to worry about anything. Table XI will do their job and make sure it’s done in a way that suits the needs of the organization they’re working with.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Strategy Dev & Brand Design for Food Co

“I was impressed that they didn’t let project scope creep, and they delivered everything on time.”

Quality: 
4.5
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Aug. - Sept. 2019
Project summary: 

Table XI conducted consumer research to learn more about a food product. Integrating company and consumer values, they created a brand book complete with a new design, logo, and strategy for a new product.  

The Reviewer
 
1,000 - 10,000 Employees
 
Boston, Massachusetts
Head of Innovation Incubator, Food Company
 
Verified
The Review
Feedback summary: 

Table XI’s research helped them create a great design and strategy that has received a lot of positive feedback. Immersing themselves with their partner’s team, they became a very valuable resource. They worked in a short sprint and strictly followed the project timeline to complete it quickly.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the head of our innovation incubator for a food manufacturing, distribution, and branding company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Table XI?

We hired Table XI to help us implement a design sprint, and create new brands for our products in a condensed timeframe.

SOLUTION

What was the scope of their involvement?

In a two-week sprint, they helped us create a brand strategy and visual design. We defined our values and why our brand exists, and they created the design elements, prototypes, and concepts. They also conducted valuable ethnographic research by visiting some of our customers in their homes to learn more about the people using our products. They used this information to create a brand book that included new designs, logos, and guidelines to help us bring the brand to life.

What is the team composition? 

Our team consisted of four people— two strategies and facilitator, a designer, and a project manager.

How did you come to work with Table XI?

I worked with them in my previous position at another company.

What is the status of this engagement?

The project just lasted a few weeks from August­–September 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We were pleased with their work—they did a great job. Their research was very useful, and they were able to create a stellar design and strategy for our team. They asked all the right questions to create a brand with a lot of depth and empathy for our users. Our leadership is very pleased.

How did Table XI perform from a project management standpoint?

They did a very good job managing the timeline, especially since they completed everything in a tight, two-week sprint. I was impressed that they didn’t let project scope creep, and they delivered everything on time.

At the beginning of the project, they spent time in users’ homes and in our offices to learn more about our company. Then, when they starting to develop our concept and brand book, they communicated with us via Google Hangouts.

What did you find most impressive about them?

Their most defining characteristic is their flexibility. They have a general methodology they follow within partnerships, but they molded it to fit our needs. They didn’t waver from our primary mission and stayed true to project goals. By customizing their approach to our project, they ensured that they would deliver what we needed.

Are there any areas they could improve?

There’s room for them to improve the synthesis of consumer research.

Do you have any advice for potential customers?

Embed them with your team from planning to consumer research and development. The more you’re able to fold them into your team, the more you will get out of the partnership. They really own the project and want to deliver quality results—they’re great resources.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They were on top of everything. They planned ahead, kept meetings going, and instilled accountability into the process.
  • 5.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Ruby on Rails Dev for Digital Insurance Application

“There were a lot of things they did on an exceptional level.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Oct. 2018 - Ongoing
Project summary: 

Using Ruby on Rails and Java, Table XI built the MVP of a web application from scratch. The lead generation software communicates with other systems including insurance, offering users a full-service process.

The Reviewer
 
1-10 Employees
 
Illinois
CEO, Digital Insurance Application
 
Verified
The Review
Feedback summary: 

Table XI developed a high-performance app that users love for its intuitive flow. The team delivered excellent communications and fostered strong collaboration in guiding the development and simplifying a complex project. By asking the right questions, they made the product better than imagined.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of an insurance technology company for a specialty line of business.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Table XI?

Our system is an appraisal system that allows a user to walk through a jewelry store or watch appraisal. It’s an end-to-end process. We needed Ruby on Rails developers to build our software.

SOLUTION

What was the scope of their involvement?

They built a native web app for us from the ground up using Ruby on Rails and Java. Our product is based on the technology that they built for us. It’s an integrated lead generation system that talks to another system and also connects with an insurance component. They built our MVP, although it’s so much more than that.

We had a clear vision of what we wanted. We did a lot of conceptual iteration and Table XI challenged us in a positive way to refine it. They pushed us to think through every single feature and whether we needed it or not. They helped a lot from a concept standpoint.

They broke it down into a simple version of what we were looking to do. One of the most challenging things for this project was taking something that was complicated and simplify the whole process. They helped us simplify the process. 

For example, we had the idea of grading colored stones with an online application, and we were thinking about building a color grading system online. They pushed back on whether we needed it or if there were other ways to handle it. We thought we needed it, but as we talked through it, we realized we didn’t need it at all. There’s a manual process or different type of application that we could use that, so it didn’t need to build into the system. It was 100% the right decision and it saved us a ton of money.

Now, we’re in maintenance mode and they’re still helping us add new features. We have a long-term relationship with Table XI.

What is the team composition?

We were in contact with the front and backend developers, the project manager, and anybody that was on their team. It felt like we were all one team.

How did you come to work with Table XI?

We reached out to several full-stack Ruby developers on Clutch. We talked with other people that worked with Table XI, and they were also recommended by somebody that we’re close with. 

What is the status of this engagement?

We started working together in October 2018, and they finished the MVP in February 2019. The work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We plan to go live later this month. We have 20–30 beta testers using the product, and it’s been performing way above expectations. The app works exceptionally well. From user testing, we determined a few small changes to make. By in large, it works perfectly. It’s extraordinarily intuitive. My team feels like they built it the right way. From a technology standpoint, they made smart decisions. 

Going into it, we had a strong feeling they were the right partners for us. Looking back, it would have been a mistake if we had gone with anybody else. They did a great job.

How did Table XI perform from a project management standpoint?

Project management was perfect. We’re active clients and wanted to be involved on a daily basis, which is one of the reasons we decided to hire locally. We were in contact with them multiple times a day. We met in person a lot. We also used Slack a lot and some email. We spoke by phone multiple times every day. They couldn’t be any better with communication than they were.

What did you find most impressive about them?

There were a lot of things they did on an exceptional level. They were great at being true partners. If there was something they thought needed to be changed or something we might not have thought through fully, they made sure to ask the hard questions. Their thoughtfulness is superior. They think through everything before they build anything. The end product was awesome.

Are there any areas they could improve?

No, I can't name anything.

Do you have any advice for potential customers?

The more involved that the client can be, the better the results. Table XI is extremely collaborative. To get the most out of the project, be actively involved on a regular basis. That helped the project in general.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Technology Platform Prototype for a Consulting Firm

"I never once felt like there was a gap in their knowledge or that we’d brought on an ill-qualified consultant."

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Nov. 2018 - Feb. 2019
Project summary: 

Table XI has led the discovery, product strategy, and prototyping phase for a software as a service product. They’ve worked closely with internal teams to identify use cases and pain points to solve.

The Reviewer
 
51-200 Employees
 
Chicago, Illinois
Adam Wilhelm
Vice President, Campbell and Company
 
Verified
The Review
Feedback summary: 

The team was highly responsive, proactive, and eager to learn about the industry for which they were developing the prototype. While they could have provided more updates on development cost estimates, they never failed to meet and exceed expectations in project management, design, and development.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the vice president at Campbell & Company, a consulting firm working with nonprofit organizations. We provide services in fundraising, marketing and communications, executive search, and analytics. Our corporate headquarters is in Chicago, and we have offices in Seattle, LA, DC, and Virginia.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Table XI?

We were looking to take one of our existing traditional services and create a digital pathway of delivering it to clients. We had an idea of what the solution should look like, but this was a brand-new space for us.

Our objective was first to go through a discovery phase with Table XI to clarify the solution and how it might be possible. Secondly, we wanted to ultimately have a software as a service (SaaS) product. Lastly, we needed to work with Table XI to help narrow in on what would be most useful for our clients and productive for us from a business perspective.

SOLUTION

What was the scope of their involvement?

We started with a discovery process, which included identification and outreach for user research. We worked with Table XI to develop a list of current, former, and prospective clients for Table XI to speak with in order to identify pain points the new product would solve. They conducted those interviews via video for us and provided recordings and summaries.

Following that, we went through a workshop with product strategists, software developers, and designers. Table XI identified nine different pain points, and we had onsite brainstorming sessions to further refine the product. We then moved on to active development of the prototype, which we’re continuing to work on now.

Concurrently with prototype development, we created a Lean Canvas business strategy to ensure we knew all the risks and estimates for development.

What is the team composition?

Throughout the entire project, we worked with Courtney (Digital Strategist and Founder, Table XI). We also had two software developers, two designers, and a project manager assigned to us. The total team size was six, participating at varying levels.

How did you come to work with Table XI?

We initially went through an extremely thorough due-diligence process to come up with a long list of vendors. We issued RFPs to 14 firms and had detailed conversations around their bids and proposals. Table XI stood out throughout the process. As we went through the list, they remained a constant contender, both because of the quality of their past work and in the attention to detail they demonstrated. They were constantly and actively trying to learn about our business, who we were, and what our goals were.

What is the status of this engagement?

We had a few meetings with Table XI at their office before signing the contract in mid-November 2018. We began active work in November but acknowledged that the holidays wouldn’t be a great time for user research. Our first sprint was the first two weeks of January 2019, during which they finished the initial prototype.

We’re inclined to move into the development phase with Table XI, but we’ve not signed off on it yet.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve been going through a process of demoing the prototype internally, and we’ve had a couple of conversations with clients. It’s been universally well-received. The response on both sides has been “I wish I could use it right now” which is really high praise, especially since it’s just a prototype.

From both a technical and a design perspective, Table XI was extremely flexible and willing to work with us to overcome challenges that we encountered. I’m a consultant, so I know it’s difficult when a client constantly pushes the provider to keep changing, adapting, and iterating. Table XI is really skilled at doing that, and doing it in a way that doesn’t make us feel like we’re working outside of a scope, or that it’s something they don’t want to do.

How did Table XI perform from a project management standpoint?

From the start of the video interviews, they accomplished everything they said they would do. There were no surprises. They’ve been extremely responsive to everything we wanted to do. Courtney was constantly available for our whole team via email, phone, or text.

Our primary challenge during this project, which we were trying to finish in 45 days, has been scheduling. It was equally difficult on our side and theirs. My schedule was particularly challenging, but once we shared options, they were willing to accommodate us. Everything went smoothly outside of that.

What did you find most impressive about them?

Our business is difficult to understand from an outside perspective. Table XI worked actively to understand what we do. I was impressed with how quickly they got up to speed on the jargon.

They were very willing and available to iterate with us. I never once felt like there was a gap in their knowledge or that we’d brought on an ill-qualified consultant.

Are there any areas they could improve?

We were anxious to figure out what the cost of development would be. As we were approaching the end of the discovery phase, we needed to build a case internally for making incremental investments. However, the development cost was to be estimated based on the final prototype and no earlier, since we were going through so many iterations and backend changes. I would’ve liked to have quicker access to a refreshed estimate of the ongoing cost. I don’t know whether that would’ve changed where we stand today, but it would’ve been helpful for me. I’ve shared this area of improvement with them.

Do you have any advice for future clients of theirs?

Just like with any consulting project, the more we as the client can put into it, the more we’re going to get out of it. Table XI is a sponge absorbing information about the product or tool we’re trying to develop. The more information we can provide, the more attention we can put into testing, reviews, and providing feedback on their work, the better the outcome on the backend will be.

5.0
Overall Score If we had to make the decision again, we’d definitely choose Table XI.
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

React Native App Dev for Elections Platform

“Table XI built an app we can be proud of.”

Quality: 
4.5
Schedule: 
4.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
Confidential
 
Jan. - Sept. 2018
Project summary: 

Table XI designed and developed a mobile app for iOS and Android on React Native, providing users with voting information.

The Reviewer
 
1-10 Employees
 
Chicago, Illinois
Valerie Frank
CTO, Brink
 
Verified
The Review
Feedback summary: 

In additional to delivering a high-quality app that effectively achieves the company's goals, Table XI's team is very responsive, accessible, and easy to work with overall. Their technical expertise and ability to provide additional input sets them apart.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm the CTO of Brink, a platform that helps voters find polling locations and access other voting information that's typically hard to find.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Table XI?

We wanted to create an app to help people find more information about how and where to vote, aggregating helpful information into one place and making it more accessible to people with disabilities.

SOLUTION

What was the scope of their involvement?

Table XI helped us decide to build a mobile app for iOS and Android as opposed to a web application. They then designed and developed the app on React Native, incorporating features that help users find polling places and requirements to vote, as well as information about issues they care about.

What is the team composition?

We worked directly with a few project managers throughout the engagement.

How did you come to work with Table XI?

I had worked with Table XI on a project at another company I work at, so I knew I could trust their design work and the people on their team.

How much have you invested with them?

We invested between $100,000–$250,000.

What is the status of this engagement?

We worked on the app from around January–September 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Table XI built an app we can be proud of. They also did a good job of managing resources in the right way from start to finish.

How did Table XI perform from a project management standpoint?

Even though we had three different project managers throughout the course of the project, it didn't affect productivity negatively. They were very responsive and accessible, but we also work in the same building so it was easy to meet with them in person whenever we needed to.

What did you find most impressive about them?

In addition to their technical expertise, they're easy to work with, trustworthy, and provide valuable input to help improve project outcomes. They worked closely with us to figure out exactly what we needed without being condescending.

Are there any areas they could improve?

The project could've moved along a little more quickly.

4.5
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
    Our scope expanded and caused some minor delays.
  • 4.5 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I recommend them to everyone.

App Design and Prototyping for Weather Media Company

"Table XI will provide you with talented people that help you find the best solution to your problem."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Aug. - Oct. 2018
Project summary: 

Table XI conducted user research and prototyping for a mobile platform designed for small to medium-sized businesses affected by weather. By answering problem questions, they identified the core project goal.

The Reviewer
 
501-1000 Employees
 
Kenosha, Wisconsin
Senior Director, Subscription Services, Media Company
 
Verified
The Review
Feedback summary: 

Table XI had difficult conversations they knew would ultimately better the project solution. By challenging the project’s premise, they determined the root issue and created a solution that works company-wide. With communication and customer dedication they addressed the project as a cohesive team.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am the director of subscription services for a weather media company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Table XI?

We wanted a subscription solution for small to medium-sized businesses that are impacted by the weather (e.g. construction, landscaping, and snow removal companies). We needed assistance in identifying user need requirements, as well as beginning to prototype what a solution might look like from a mobile platform perspective.

SOLUTION

What was the scope of their involvement?

We divided our project into two phases: the first being user research and design, and the second being product development. Table XI helped us with the first phase of this project. Table XI conducted user research for our target audience—small to medium-sized construction companies. During their research, they focused on three main problem statements or questions: What are we trying to solve for our users? What do they need in a weather solution to help them make better decisions? And based on this research, what would the most helpful product look like?

Once we had thoroughly identified the answers to those questions, Table XI began prototyping a design that validated the answers we had just developed in their user research.

I was impressed with their approach because their team came to us with questions regarding the solution and problem. They initially told us that they weren’t sure there was a solution, because people just don’t believe the forecast. From there, we sat down and ironed out what our goal was.

We agreed that people don’t always believe the forecast, but users will go through multiple avenues to identify what they think is the most probable forecast. We wanted to be the first source of information users go to. By Table XI challenging the premise of our solution, we discovered that we were trying to solve a different type of problem, and one that Table XI was confident they could find a solution for.

Toward the end of our engagement, we realized that several factors of their solution could apply to a different mobile application we were working on internally, which focused on larger clients and enterprise solutions. There were several similarities between the problems both projects were trying to solve, so we leveraged some of Table XI’s technology stack and design into our other solution. Using similar aspects for the second project, presented an opportunity to guide small and medium-sized businesses into an enterprise solution. So, the project ended differently than we expected, but it worked out very well.

What is the team composition?

We had a team of four from Table XI: a project manager, two researchers, a designer, and a software developer with software engineering knowledge. They were fantastic and brought a level of experience in how they approached problems. I appreciated the way their team challenged us to think differently because it produced incredible results. Their questions not only helped them discover the best solution but also helped us solidify exactly what we wanted.

How did you come to work with Table XI?

Our chief product officer met Table XI’s CEO at a conference in Georgia earlier this year (2018). When our chief product officer became aware that we wanted to do this project, and bring in an outside agency to gain further insight, he passed along the contact information for Table XI’s CEO.

We looked at three other agencies but were impressed with Table XI’s maturity in thinking about problems and potential solutions. Additionally, the information they provided in their proposal made me confident that they knew the right questions to ask, and how to find the right solution.

How much have you invested with them?

We spent between $100,000–$150,000.

What is the status of this engagement?

We worked together August 2018–October 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

It’s too early to tell what the impact will be; however, we have integrated their solution into our other project and it has worked well.

How did Table XI perform from a project management standpoint?

We had weekly or bi-weekly TouchPoints depending on where we were in the project. Outside of that, we used Slack, phone calls, and video conferences to stay in contact with each other. They used Sketch as their design toolkit for prototyping, and a separate tool for interactive prototyping. With our frequent communication, it felt like we were one team. Developing our solution was definitely an interactive process.

What did you find most impressive about them?

Table XI is a partner that actually cares about what you’re doing. They’re not just proud of what they do, but they’re proud of what they do for you. They are truly interested in the product’s success and want to present you with the best possible solution.

Are there any areas they could improve?

Nothing comes to mind. They were a great team to work with.

Do you have any advice for potential customers?

Working with Table XI means that you will be in a partnership where you both positively challenge each other, and any potential customers should be open to that. If you had all the answers and didn’t need a new perspective, then you wouldn’t be looking to hire anyone. Table XI will provide you with talented people that help you find the best solution to your problem.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They met every deadline we set, as well as the internal ones that we knew about.
  • 5.0 Cost
    Value / within estimates
    They stuck to their estimate. They’re not the least expensive company available, but you’re going to get your value by using them.
  • 5.0 Quality
    Service & deliverables
    The project didn’t end the way we thought it would, but I was extremely happy with the outcome.
  • 5.0 NPS
    Willing to refer

UX Design and Strategy for Mid-market Consulting Firm

“They were flexible and willing to go above and beyond.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
July - October 2018
Project summary: 

Assisting with the launch of a large software engineering program, Table XI oversaw UX design and provided strategic guidance on the user experience side.

The Reviewer
 
1,001-5,000 Employees
 
Chicago, Illinois
Senior Manager, Consulting Firm
 
Verified
The Review
Feedback summary: 

Their strategic guidance helped collect feedback, setting the project up for success. Table XI exceeded all expectations taking on additional work and providing more resources than the scope required, while their expertise and positive company culture made them a go-to partner.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

We're a consulting firm and I'm a senior manager at our software engineering department.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Table XI?

We're launching a large software engineering program, so we needed to backfill some user experience resources. We were looking for a company to help us with UX design.

SOLUTION

What was the scope of their involvement?

We were initially looking for one designer, but what we ended up getting from them was two designers and the managerial oversight. Table XI was able to fill in the deficiency in UX leadership that our client had. The resources they provided were critical to the early stages of our program and enabled us to get the feedback we needed about the user experience, branding, and the look and feel of the app.

The product is going out to the customers of our client, so we want to make sure the new generation of the app is more effective. Table XI has done a number of designs for us, but they've also done a lot of the strategic work that set us up for success. Strategic guidance wasn't something we had asked them to do, but their team was able to jump in and fill in that gap.

What is the team composition?

We worked with four of their team members, including two UX designers, their manager, and the CEO of the company.

How did you come to work with Table XI?

We knew their CEO from our past collaboration. We decided to reach out to Table XI because we liked the culture of their organization and we knew they'd do quality work for us

What is the status of this engagement?

We worked with them between July–October 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Their strategic input was very valuable to us. They helped us tremendously with the user experience perspective early on, including the voice of the customer, branding expertise, and the overarching styles for the application. Their designs were also very high quality.

How did Table XI perform from a project management standpoint?

They were very collaborative and responsive from day one. Their design team came to our office and worked with our teams on a daily basis. The manager who was overseeing the project did whatever was needed to make the project a success.

What did you find most impressive about them?

They were flexible and willing to go above and beyond.

Are there any areas they could improve?

No. We're happy with everything they've done for us.

5.0
Overall Score They were fantastic.
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
Verification

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GOLD VERIFIED
Business Entity
Business Entity Name
TABLE XI PARTNERS LLC
Status
Active
Jurisdiction of Formation
Illinois
Id
01616196
Date of Formation
Sep 9, 2005
Source
Office of the Illinois Secretary of State
Last updated
Sep 29, 2020
Payment & Legal Filings
Bankruptcy
No
Tax Lien Filings
0
Judgement Filings
0
Collections Count
0
Last updated
Dec 24, 2018
Client Reviews
VERIFIED CLIENT REVIEWS
42
OVERALL REVIEW RATING
4.9
Source
Clutch
LAST UPDATED
April 27, 2020