SysGears

Introduce your business and what you do there.

I’m the founder of a software dev company.

What challenge were you trying to address with SysGears?

We had a basic prototype of our product and needed a partner to help make it production ready.

What was the scope of their involvement?

We first worked with SysGears’ designer to take our wireframes and improve upon them. We iterated for a couple of weeks, using Figma and InVision to create high-quality mockups (including a logo). After creating those detailed mockups, we started with an initial feature set for coding; we used JavaScript and React for the frontend, Scala for the backend, and Amazon Docker for hosting. The platform is an on-demand service for software dev that allows freelancers to swarm build coding projects. We’re currently in beta testing.

What is the team composition?

We had four full-time developers and a project manager.

How did you come to work with SysGears?

We found them on Upwork. We appreciated that they were a whole team instead of just one individual, so we hired them.

How much have you invested with them?

We spent around $100,000.

What is the status of this engagement?

We worked together from May–November 2018.

What evidence can you share that demonstrates the impact of the engagement?

I’m satisfied with their productivity and have run some stats that show their code is excellent.

How did SysGears perform from a project management standpoint?

They weren’t just passive facilitators; they proactively fixed problems and understood our product. I communicated regularly with the project manager, who was great.

What did you find most impressive about them?

They took our objectives and translated them into a production-ready product. They’re knowledgeable and have a standardized process that helps them understand and meet my project goals.

Are there any areas they could improve?

They could do better at syncing the design and dev processes.

Do you have any advice for future clients of theirs?

Have clear objectives that you communicate well to their team.

Introduce your business and what you do there.

I’m a solution architect at Sestra Systems, which is an IoT company that develops smart dispensing solutions for alcoholic and non-alcoholic beverages. Software development is the main part of our business and we serve stadiums, concert halls, restaurants, bars, and the like. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with SysGears?

We looked to SysGears to act as an extension of our QA team.

What was the scope of their involvement?

SysGears provides us only one type of service at the moment, and it is QA engineering. They support our internal portal that allows our customers to perform basic functions and view analytics as well as enables our staff to remotely monitor and control our devices. 

What is the team composition?

We’re working with one QA engineer from SysGears. 

How did you come to work with SysGears?

We interviewed quite a few people but the person provided by SysGears was the one we liked best. We’ve never regretted the choice of working with them.

How much have you invested with them?

We’ve invested around $30,000.

What is the status of this engagement?

The partnership began in January 2021 and it’s ongoing. 

What evidence can you share that demonstrates the impact of the engagement?

I can’t impart any sort of numeric metrics, but overall, we’ve been satisfied with the quality of their work. When one of our engineers in the US was temporarily unavailable, the person SysGears provided stepped in and took over the workload. We appreciate their flexibility. 

How did SysGears perform from a project management standpoint?

We typically communicate through Slack and Google Meet. We have stand-up meetings three times a week and an all-hands meeting twice a week. 

What did you find most impressive about them?

What we like about SysGears is their ability to provide really good engineers. When we were considering expanding the team, we sought their recommendations for a second engineer, and they were able to provide that within a day or two. 

Are there any areas they could improve?

No, we don’t have a problem with their work. It’s a dynamic relationship and they’re receptive to our guidance and mentoring.

Do you have any advice for potential customers?

There are two types of engagements. The first type is when you give a clear spectrum of work to an agency and they come back to you with a finished product. The second type, however, involves treating the agency as your own team. SysGears is perfect for the second type. You can communicate, monitor, and guide them on a daily basis to get the most benefits out of their work.

Please describe your company and your position there.

I am the Director of Interoperability and Integration for Crisis Logic. We are a technology company developing cutting edge technologies that help with interoperability and cross platform data sharing.

For what projects/services did your company hire SysGears, and what were your goals?

Our flagship product KS-DSE had been built out as a proof of concept. We needed an experienced team to help push our front end interface to a new level. SysGears helped us do just that.

How did you select this vendor and what were the deciding factors?

We reviewed several candidate companies and after a few video conferences and discussions, we selected SysGears. Their knowledge of the technology platform we were developing towards was the key factor in our decision to higher them.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The developer I worked closely with was very knowledgeable with the technology we were deploying and was able to get up to speed quickly.

We worked daily to fine tune the interface and on many occasions he was able to read ahead into what I was specifically asking for. I had very little changes that I needed to be done since he listened closely to what I was asking for and executed flawlessly.

How many people from the vendor's team worked with you, and what were their positions?

1 front end developer and constant feedback from the business manager

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We were able to make our deadline of minimal viable product with their help.

Describe their project management style, including communication tools and timeliness.

We had daily standups with their developers as well as weekly briefings with their management team

What did you find most impressive or unique about this company?

Their knowledge of the technology was the most impressive. They were able to offer suggestions and implementations that we were not aware of due to their experience.

Are there any areas for improvement or something they could have done differently?

I can honestly say I do not feel I can offer any suggestions. They provided the exact services we were looking for.

Please describe your company and your position there.

We are a startup company building a predicative analytics platform to help nonprofits get donations

For what projects/services did your company hire SysGears?

The web front-end of the platform

What were your goals for this project?

Create the product quickly with limited budget

How did you select this vendor?

Through referral

Describe the project and the services they provided in detail.

It's a web-based SaaS platform and SysGear was contracted to create the front-end.

What was the team composition?

We have backend engineering in house and use SysGears to develop the frontend and some design work

Can you share any information that demonstrates the impact that this project has had on your business?

This is the core product of our business

How was project management arranged and how effective was it?

We managed the overall project and SysGears managed their resources

What did you find most impressive about this company?

SysGears was very competent is finding quality resources when we need them at a short notice.

Are there any areas for improvement?

Their engineers speak English at an acceptable level of fluency. I wish it can be even better.

Please describe your company and your position there.

Certified By is "RegTech for SMEs" international community, trusted business marketplace and home of learning and certification for businesses of all shapes and sizes.

For what projects/services did your company hire SysGears?

Engineering, project management, dev ops, BA, data and analytics.

What were your goals for this project?

Complete and bring to market the revised MVP asap.

How did you select this vendor?

Upwork introduction, skype interview, local due diligence, trial period and engagement.

Describe the project and the services they provided in detail.

As above.

What was the team composition?

• Aleks P the master ring leader.
• Alex R the PM and BA maestro.
• Alex V instrumental in early implementation.
• Oleg the DevOps guru supporting infrastructure and architecture.
• Denys master engineer now completing MVP functionality, features and frontend.

Can you share any information that demonstrates the impact that this project has had on your business?

They have been nothing but professional, prompt and precise from day one, and a pleasure to deal with. I couldn't speak more highly of their conduct, competence, trustworthiness, and reliability.

How was project management arranged and how effective was it?

Upwork and skype. Incredibly effective.

What did you find most impressive about this company?

Their personal approach, and team mentality.

Are there any areas for improvement?

None yet.