What was the scope of their involvement?
The team integrated the frontend of a web app with the financial database that we use. The JavaScript React web app processes loan applications.
They took over the web app development from another developer. There were a lot of APIs to create and integrate, and the project required a lot of changes to the UI.
In the beginning, we provided a one-or two-page description of the technical details about how to install the machine and set up the operating environment.
Inside the app, the client fills in their personal details and uploads documents. After they fill in their banking details, the app connects through a third-party to their bank account data. The app analyzes it and then feeds it into our financial database.
Then, the financial database sends back a response and processes the loan application. In the end, it will display the client’s account details.
There is a secure area where they can log in and see certain information about their accounts. Using the web app, they can communicate with us as well as upload documents.
What is the team composition?
I worked directly with the account manager.
How did you come to work with Syntech Software?
I was trying to find a company that would match our needs in terms of quality and budget. Eventually, I came across Syntech and they seemed like a nice size for us. (I don’t know how many developers they have exactly, but it might be under 20.)
We had a relatively small project. So, we needed the stability of a company at least their size.
Also, they had experience doing technical work, and they’d done some good work with visual identities. Technically there was no question as they have very strong technical skills.
Their rates were significantly less than what I had been paying other companies, so it made sense to hire them.
How much have you invested in them?
We have spent about $30,000 to $40,000 so far.
What is the status of this engagement?
We began working with them in October of 2018, and the work took about six months. We spent another three months on updates, but in the last three months, we’ve only worked on the server administrator side.
We have been scoping out the second phase, and we will probably start new work with them in the next few months.
Ever since the app launched, stakeholders have experienced significant business growth. An adaptable group, Syntech Software reacts quickly and efficiently to feedback. Their transparency and accessibility are continued strengths of the engagement.