Syntactics Inc

Please describe your company and your position there.

I am the founder of two start up companies. One is a manufacturing company in the ecommerce retail space, the other is a media agency. We have significant web and marketing needs.

For what projects/services did your company hire Syntactics Inc?

We leveraged Syntactics' dedicated web services and virtual assistant to help us with web and marketing.

How did you select this vendor and what were the deciding factors?

Good web services were hard to find. After searching in north america and india, and not finding any good support, we've expanded our search and found Syntactics.

Describe the project in detail and walk through their service package.

They made sure to move quickly in tasks implementation. Customer service was top notch. Pam and team were always available for our needs.

How many resources from the vendor's team worked with you, and what were their positions?

The VP of Sales was our main point of contact. Our dedicated web services team and marketing team was our day to day contact. There's also other staff available to us.

Can you share any outcomes from the project that demonstrate progress or success?

They finished site implementation faster and better than other teams we have worked with. They don't waste their time and their team is always asking for more work.

How effective was the workflow between your team and theirs?

Their web and marketing team are in our Slack channel and communicates with us on a day to day basis. They're also available to get on calls during US business hours.

What did you find most impressive or unique about this company?

Customer service is top notch. Someone is always available.

Are there any areas for improvement or something they could have done differently?

Syntactics can improve their training to be more aligned with Silicon Valley best practices.

Please describe your company and your position there.

I am the Creative Director for Marketing at R&R Law Group. We are a criminal defense law firm that does video marketing on YouTube and many other social media sites.

For what projects/services did your company hire Syntactics Inc?

We hired Syntactics to help with tasks related to our video production systems. Tasks include updating our blog posts on our website, converting videos into the proper format for each social media site, optimizing all of our videos on YouTube and Facebook for the best performance, updating and creating thumbnails as needed, and uploading videos to various social media sites.

What were your goals for this project?

Our goals included creating a video production system to constantly create, post, and update content. This impacts our business because we reach a greater audience with video marketing by providing value across a wide range of different platforms.

How did you select Syntactics Inc?

We selected Syntactics Inc due to their great reviews and follow- up. The team at Syntactics is always willing to take on new projects and easily adjusts to changes and new tasks.

Describe the video(s) and the process in detail.

Our video process begins by creating the video at our firm and then passing the video off to Syntactics to edit and post to the various platforms. The videos have to be converted to the proper size and time frame depending on the social media site and what the platform allows to be posted. Then, certain logos and subtitles must be added. After posting, the video must be optimized accordingly to perform well.

What was your vendors' project management or feedback process?

I work directly with Syntactics and we communicate back and forth as necessary. The communication is direct and we work through any concerns together. Everything has been very easy to work through and there are few to none in regards to problems.

Can you share any outcomes from the project that demonstrate progress or success?

We have over 100K subscribers on YouTube. This would not be possible without the help from everyone involved in the video process. Our number one source of revenue is from the clients we receive that see our videos online.

How effective was the workflow between your team and theirs?

Amazing! We normally just communicate through email and there have been no issues. If needed, a video tutorial will be made for how to exactly complete a certain task. Everything has been very straightforward and easy.

What did you find most impressive about this company?

The team member we work with is always willing to take on new projects. His communication is superb. There are never any issues that cause major problems. It feels like a friendship as well as a business- work relationship.

Are there any areas for improvement?

We are very satisfied. Keep it up!

Please describe your company and your position there.

I am the director of a creative studio. We create websites as well as other graphic design services

For what projects/services did your company hire Syntactics Inc?

Synastics provides ongoing work of my website development.

What were your goals for this project?

To create a stella website

How did you select Syntactics Inc?

Found through google and have always delivered great results in the past.

Describe the project in detail.

Webdesign for several industry types.

What was the team composition?

3 people were involved in projects.

Can you share any outcomes from the project that demonstrate progress or success?

They are able to take my brief and product exactly what I am after.

How effective was the workflow between your team and theirs?

They are brilliant with their communication.

What did you find most impressive about this company?

Ability to take a brief, understand and implement in a times fashion.

Are there any areas for improvement?

no

Please describe your company and your position there.

Owner of the website design company.

For what projects/services did your company hire Syntactics Inc, and what were your goals?

Web development

How did you select Syntactics Inc and what were the deciding factors?

I was referred by a friend

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

building of custom Wordpress websites

How many people from the vendor's team worked with you, and what were their positions?

2

Can you share any measurable outcomes of the project or general feedback about the deliverables?

finished on time and as per design

Describe their project management style, including communication tools and timelines.

excellent - skype and email

What did you find most impressive or unique about this company?

They are very friendly and easy-going.

Are there any areas for improvement or something they could have done differently?

not really