BPO Services for Fintech Company
- Apr. 2021 - Ongoing
"They're transparent in terms of their current activities and goals."
- Financial services
- 51-200 Employees
- Online Review
A fintech company hired Suppostat for BPO services. The team has handled the client's customer flow, the performance of various customer tickets, and the support team's process integration.
Thanks to Suppostat's engagement, the client's retention rates and internal key metrics have significantly improved. The team has been accessible and flexible despite the different time zone throughout the workflow. They are responsive and reliable in the partnership.