What evidence can you share that demonstrates the impact of the engagement?
The explainer video is going to be used at trade shows, so it's been a big help to foreign customers whose first language isn’t English. It's on YouTube as well for people to research with about 110,00 hits so far.
The video was creative and broke down the status of our business and what makes us different from other companies. It explained us in a simplistic manner but with a bit of fun as well, to engage people. It was first class.
How did Sugar Rush Creative perform from a project management standpoint?
I’ve never had a project managed so well and so professionally, to be honest. That's where they really stood out. We communicated in Basecamp, so anybody in our organization or Sugar Rush’s who had a link could see it and see what was happening with the project. Everybody was kept informed on a daily basis, so that aspect was phenomenal. Their service and work were excellent. There were just a fantastic company to work with.
What did you find most impressive about them?
I'd say the project management and the fact that when they set a deadline, they stuck to it.
Are there any areas they could improve?
No, I actually don't have any comments that they could improve on because everything was excellent.
Any advice for potential customers?
I would highly recommend them to any company. I would normally be very carefully to recommend them, because it's my name as well, but I have absolutely no doubts about Sugar Rush.