We're Hyper about Digital!

Sugar Rush Creative is an exciting, forward-thinking Mobile App Agency also delivering Software & Animation to clients right across the UK, Ireland, Europe & US. We have been accredited with 'UK App Agency of the Year 2019' and secured 'App of The Year' awards for three consecutive years (2017, 2018 and 2019) in Northern Ireland for a multitude of client projects. Sugar Rush is located in the heart of Belfast, Northern Ireland and the tech hub of East London.

With an experienced and creative tech team focused on user experience, the latest technologies behind mobile app development & innovative software each build is bespoke for individual projects. We have successfully delivered medium to large projects, which consistently get results on both Apple & Google App stores. 

 
Undisclosed
 
Undisclosed
 
10 - 49
 Founded
2003
Show all +
London, United Kingdom
headquarters
  • 74 Rivington Street
    London, LND EC2A 3AY
    United Kingdom
other locations
  • Unit 12, Ormeau Business Park, 8 Cromac Avenue
    Belfast BT7 2JA
    United Kingdom

Reviews

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App Dev for Compliance-Focused Professional Startup

"Most impressive was their knowledge of what we needed—they knew more about the app we needed than we did."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
July 2019 - Ongoing
Project summary: 

Sugar Rush Creative was tasked with creating the flagship app of a compliance-focused startup. The team created a scalable app that carries out compliance tasks on sites and allows for real-time reporting.

The Reviewer
 
1-10 Employees
 
Northern Ireland
Jamie Fergusson M.W.M. Soc
Director, CompliApp
 
Verified
The Review
Feedback summary: 

Sugar Rush Creative's work enabled the client to undergo exponential growth, from initial testing to full launch. The product is now being deployed in several countries. The workflow was seamless and all requests for change were immediately incorporated. The client has nothing but praise for them.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

As a director in CompliApp I was tasked with finding a suitable mobile app development company who could deliver our high level of expectations

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sugar Rush Creative?

We needed to create a job reporting application for carrying out compliance tasks on sites and reporting back to the office and the client in real time

What were your goals for this project?

Our goals were to have a scalable product that could be sold to businesses/end users completing compliance monitoring tasks

SOLUTION

How did you select this vendor?

We met with several development companies, sugar rush creative, being one. Once we had heard what they could deliver and the upfront honestly and openess of our meetings the decision was an easy one. We hired Sugar Rush Creative to design and build out application.

Describe the project in detail.

CompliApp was a pipe dream for me and after meeting the team and Sugar Rush I was able to visualise how it would look and how I could bhuod my business with their knowledge and expertise. Compliapp captures data in two ways. 1 engineers physically on site carry out compliance monitoring and fill out the tests on the app to send back to head office and the client to give real time compliance. We have built in algorithms and parameters to remove the human error aspect allowing for accurate and reliable data to be stored for the client compliance data. 2 we have developed absolute real time montioring of temperature using probe data to feed back information 24/7 allowing for full compliance temperature monitoring

What was the team composition?

The team composition was Sugar rush Director Account manager Front end developers Back end developers App developers We had main communication with the account manager through email and communication portals. During meetings all staff were made available for progress updates and giving feedback on what works best from a User experience point of view.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

From initial testing to full launch we have seen exponential growth and now have a global product in several countries

How effective was the workflow between your team and theirs?

The work flow was seamless and effortless Utilising communication platforms we were able to see every step of the build and had several update meetings along the way with tweaks and adjustments that were all taken in the studios stride.

What did you find most impressive about this company?

Most impressive was their knowledge of what we needed—they knew more about the app we needed than we did. Giving sugar rush our "baby" and watching it grow from a thought to a reality was an amazing experience.

Are there any areas for improvement?

None, we would have nothing but praise for the work carried out by Sugar Rush Creative

5.0
Overall Score Great company to deal with and have aided me greatly in creating a global brand which is now in several countries
  • 5.0 Scheduling
    ON TIME / DEADLINES
    All targets were met with good communication and constant feedback
  • 5.0 Cost
    Value / within estimates
    Cost was critical for a start up business like CompliApp. Sugar Rush Creative were not necessarily the cheapest, but cost is more than just price.
  • 5.0 Quality
    Service & deliverables
    Quality is if utmost importance. Sugar rush creative quality is perfection and we could not accept anything less
  • 5.0 NPS
    Willing to refer
    100% refer anyone to sugar rush and we have several times

Web & App Design for Online Data Company

"We were hugely impressed from the outset."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Apr. 2018 - Apr. 2019
Project summary: 

Sugar Rush Creative provided website, app, and animated video development. Their team built a full website and added user functionalities for ease of navigation and customer experience. 

The Reviewer
 
1-10 Employees
 
Belfast, Northern Ireland
William Warke
Founder, Q Review
 
Verified
The Review
Feedback summary: 

Sugar Rush Creative created a fully functional and attractive website. The site has received great reviews. The workflow is seamless and the work was delivered easily. The client relationship was good and the product was fantastic. 

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the founder of Q Review an online data company focussing on consumer experience in the services sector. We gather, harvest and analyse data using sentiment analysis through an integrated algorithm that highlights the positive and negative of consumer experience.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sugar Rush Creative?

We engaged Sugar Rush Creative to design and develop our website, app and animation video which tells the Q Review story.

What were your goals for this project?

A fully functioning website and app that would have strategic reach globally to consumers who use services sectors products. The services sectors we selected were Energy (oil, gas, water, electricity, renewables), Telecommunications, Insurance, Banking & Finance, Airlines, Airports and Car Hire. Sugar Rush Creative worked with us to design the individual landing pages for each sector and the home and about us pages.

The functionality was to create a simple user friendly offering that facilitated ease of navigation around the site for consumers with the capacity to retain the data captured for consumers to use as benchmarking for their own future expenditure across these sectors.

SOLUTION

How did you select this vendor?

We contacted a number of vendors but selected Sugar Rush Creative primarily due to their capacity to understand what we wanted and the ease with which the client relationship was developed from initial contact to awarding the piece of work. Price was a factor, but it was the vendor / client relationship that sold it.

Describe the project in detail.

We had a number of initial meetings to discuss what we wanted the site to look like, branding, colour and messaging, all of which was to reach out to a global audience. Then we looked at the various sectors we had selected: Energy. Telecommunications, Insurance, Banking & Finance, Airlines, Airports and Car Hire. The first part was to look at the home page then the About Us, Sign Up, Companies Page then moving on to the landing pages for the various sectors. Functionality was a key ingredient to make use of the site as easy possible for consumers and this was achieved. Once Sugar Rush had created the website we moved on to the App and again it was focused on ensuring the branding and functionality were replicated from the website. The animation video became the last piece of the jigsaw which was designed and developed to tell the Q Review story. This was actually good fun to create. Throughout the entire development phase moving through the work strands, the relationship continually developed and became the cornerstone of the success of the project coupled with Sugar Rush's capacity to develop a suite of quality products.

What was the team composition?

Our first engagement was with the owner of Sugar Rush Creative (Ali) and then we were assigned the Studio Manager (Nicola). On our side there were two of us, the founder and co founder. Throughout, Ali and Nicola were instrumental in ensuring that we were completely happy with the development process and keeping us updated with progress.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The outcome was a fully functional, very attractive clean bright website and app that has been frequently complimented on by users and other businesses. Further, we have accrued consumer reviews adding to our data bank that is the fundamental part of our service offering.

How effective was the workflow between your team and theirs?

The workflow was seamless and worked on the principle of collaboration between both parties which highlighted the ease with which the project was delivered through the client / supplier relationship.

What did you find most impressive about this company?

Quality of the final products. Client relationship which was excellent. Their openness to change and ideas. If we wanted something changed, it was never a problem. Willingness to offer ideas and to highlight to us to think about the outcomes in a different way. Their personality and sense of humour as we worked through the work strands to the final products; it was infectious. Even when the final products were delivered, the relationship continues and we catch up periodically. This is refreshing when compared to other suppliers who upon delivering the product, you pay your invoice and you never hear from them again. Sugar Rush Creative and Q Review are a continuing collaborative relationship where Sugar Rush are genuinely interested in your success. We really enjoyed working with them and highly recommend them to others.

Are there any areas for improvement?

No. We were hugely impressed from the outset from our initial meeting to present day with how Sugar Rush worked with us and continue to do so.

5.0
Overall Score This is testament to Ali who clearly imparts the importance of customer relationships to his staff. That outlook permeates throughout the Company.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Scheduling of work strands were on time and on budget.
  • 5.0 Cost
    Value / within estimates
    Very reasonable and competitive.
  • 5.0 Quality
    Service & deliverables
    You only have to look at the website, app and our animation video to readily see the quality of their work which is why we recommend them to others.
  • 5.0 NPS
    Willing to refer
    We have already recommended Sugar Rush Creative to others and will continue to do so. We emphasise their can do attitude and the client relationship.

Web Design for Baby Skincare Products Company

"It explained us in a simplistic manner but with a bit of fun as well, to engage people." 

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
April - July 2018
Project summary: 

Sugar Rush Creative produced an explainer video by integrating existing graphics, developing original graphic designs and animation, and introducing a voiceover with subtitles. They also redesigned a website.

The Reviewer
 
1-10 Employees
 
United Kingdom
Janet Cordner
Director, Jackson Reece
 
Verified
The Review
Feedback summary: 

The video has been used at trade shows to strong success and has amassed over 100,000 views online. Sugar Rush managed to produce an attractive yet informational product through their comprehensive approach to Basecamp and conscious effort to always keep the entire team up to date.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m a director at Jackson Reece, an organic skincare company that focuses on baby products. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Sugar Rush Creative?

The first problem was that we needed to be able to explain what our line of business was in a simple manner. That's why we decided to make an explainer video.

SOLUTION

What was the scope of their involvement?

They set up Basecamp so we could discuss the design of the explainer video, as in what we needed to include, what key messages we needed to get across, and to paint our graphics. They created the video using existing graphics and original animation and designing further graphics. We also had a voiceover and lines of text to go with it. We requested subtitles because we do trade shows with foreign customers who can sometimes read English but can’t to speak it or listen so well. The video is also being used on the web as an advertisement for people to click into and find out exactly who we are and what we do.

What is the team composition?

We worked with their studio manager, and another woman she brought in for the graphic design element. There was also a guy looking after the animation side of it, and a panel of people we could choose from for voiceovers.

How did you come to work with Sugar Rush Creative?

My husband googled “animation explainer videos,” and I found them.

How much have you invested with them?

We spent £10,000 ($12,800 USD).

What is the status of this engagement?

We started working with them in April and the project was completed in July 2018. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The explainer video is going to be used at trade shows, so it's been a big help to foreign customers whose first language isn’t English. It's on YouTube as well for people to research with about 110,00 hits so far.

The video was creative and broke down the status of our business and what makes us different from other companies. It explained us in a simplistic manner but with a bit of fun as well, to engage people. It was first class.

How did Sugar Rush Creative perform from a project management standpoint?

I’ve never had a project managed so well and so professionally, to be honest. That's where they really stood out. We communicated in Basecamp, so anybody in our organization or Sugar Rush’s who had a link could see it and see what was happening with the project. Everybody was kept informed on a daily basis, so that aspect was phenomenal. Their service and work were excellent. There were just a fantastic company to work with.

What did you find most impressive about them?

I'd say the project management and the fact that when they set a deadline, they stuck to it.

Are there any areas they could improve?

No, I actually don't have any comments that they could improve on because everything was excellent.

Any advice for potential customers?

I would highly recommend them to any company. I would normally be very carefully to recommend them, because it's my name as well, but I have absolutely no doubts about Sugar Rush.

5.0
Overall Score They’re a great company to work for. I’m very impressed with them and they delivered us a great project.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Their project management was far beyond what I’ve found at any company.
  • 5.0 Cost
    Value / within estimates
    We did research on the cost of explainer videos and websites and they come in on average. I'm happy with the price they charged.
  • 5.0 Quality
    Service & deliverables
    They always delivered and met their deadline and our deadline.
  • 5.0 NPS
    Willing to refer
    I’d definitely recommend them to anyone, without question.