How did you select this vendor?
We took bids from 10 different organizations, did in-depth interviews, and spoke to references. Because we were doing such a long video series, it was critical for us to go with a solid organization with a long track record of success. Studio B stood out to us.
Describe the video(s) and the process in detail.
We came into the process with draft scripts, and Studio B worked with us to get them to the final stages. Their director planned all the shots, their producers planned all details and logistics of the shoot and location, and all I had to do was show up. They coordinated the casting as well.
In pre-production, I communicated our goals, and they'd provide me with options to choose from. In post-production, we gave verbal or email feedback on rounds of editing and provided specs for animations or added graphics we needed. Their editing team was fast and responsive even to our most detailed, small notes and requested changes. They let me be as involved as I wanted to be.
At the end of the project, they delivered a final uncompressed version, a compressed version for streaming, and the archived working files. They keep all their work for all clients on a backup tape, which will be invaluable if we want to make adjustments in the future.
What was your vendors' project management or feedback process?
They have an excellent production team that coordinates all the feedback and keeps everything on track. We tried to stick to three feedback rounds for edits in post. In production, their producers coordinated all our feedback on set design, sourcing props, casting, location scouts, and costume. It was straightforward; they would set up a slide deck full of options, and we would give the go-ahead.