Stfalcon

BACKGROUND

Please describe your company and position.

I am a Manager at The Kasta Marketing Agency

Describe what your company does in a single sentence.

The Kasta agency has practical experience in marketing, including digital strategy, lead generation, and smm

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Stfalcon to accomplish?

• Discovery phase
• UI/UX design consulting
• Application design

SOLUTION

How did you find Stfalcon?

Referral

Why did you select Stfalcon over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Stfalcon were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The discovery phase involved creating a Lean Model Canvas, a Customer journey map, prototypes of the main user flow, user stories, and estimation. With this information, Stfalcon designed a functional and modern app. The Stfalcon team prioritized both visual design and functionality, resulting in a final design that met the client's needs and provided a seamless user experience

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• The design is modern and visually appealing, with a simple and intuitive flow.

What was your primary form of communication with Stfalcon?

• Virtual Meeting
• Email or Messaging App

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We and our client were very impressed with Stfalcon's project management. Stfalcon was proactive in keeping us informed of project progress and making sure that everything was on track. They consistently delivered items on time and were very responsive to our needs. Overall, we felt that their project management was a key factor in the success of our collaboration

What did you find most impressive or unique about this company?

What we found most impressive about Stfalcon company was their project management. They consistently delivered items on time and were very responsive to our client needs. Their communication was excellent, and they made sure that our client was always in the loop about project progress. It was clear that they had a deep understanding of our client's needs

Are there any areas for improvement or something Stfalcon could have done differently?

Our client really enjoyed working with the Stfalcon design team and with the PM. There is a high probability that our client will turn to Stfalcon later not only for design but also for app development

BACKGROUND

Please describe your company and your position there.

I'm the CEO of the appointible.com company. We create appointment scheduling software that helps people to stay organized, get more done, and grow their businesses.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Stfalcon, and what were your goals?

Our goal is to create a mobile app with calendar and client management functionalities, but we as a software company didn't have experience with mobile app development.

SOLUTION

How did you select this vendor and what were the deciding factors?

We found Stfalcon online as one of the options that could help us understand the required technology and design the app. After multiple calls with different providers, we selected Stfalcon as our provider. The main factor was that they provided design and product management services that we needed and we liked the clear process of work they followed.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

First, together with the Stfalcon team, we worked to understand the mobile app user persona and the requirements they have. Then we ran user interviews. Later the technology recommendations were provided, the project backlog with acceptance criteria was defined and design wireframes we created by Stfalcon.

How many people from the vendor's team worked with you, and what were their positions?

There were 3 people:

• a designer
• a product manager
• a technical person

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

As deliverables, we received technology recommendations for a multi-platform mobile app, a mobile app design prototype, and the backlog with acceptance criteria.

Describe their project management style, including communication tools and timeliness.

Project management was conducted in the Agile Scrum methodology, for communication we used slack and email.

What did you find most impressive or unique about this company?

The Stfalcon team was smart and open. They provided a better technological direction instead of our original plan.

Are there any areas for improvement or something they could have done differently?

We really enjoyed working with Stfalcon.

BACKGROUND

Please describe your company and your position there.

I am the CTO of LimOn and we develops electronics. LimOn is a unique ecosystem (smart cash register, OFD, software) that ensures comfortable and safe work of entrepreneurs in accordance with Federal Law-54

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Stfalcon, and what were your goals?

We need to finalize a mobile online cash register 3 in 1 based on an Android phone with the opportunity to pay in cash and by credit card.

SOLUTION

How did you select this vendor and what were the deciding factors?

We applied on Stfalcon site and we got a quick answer. We enjoyed the speed of request processing and chose this company to work with

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The product had to provide solutions to the following tasks: 1. Finalize a mobile cash register based on the an android phone 2. Connection of the cash register to the thermal transfer printer 3. Implementation of offline mode

How many people from the vendor's team worked with you, and what were their positions?

The team consists of 2 Android developers and 3 backend developers

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Certificate of Registration TX 8-787-038

Describe their project management style, including communication tools and timeliness.

Deep refactoring of legacy code, updating of architecture, building of new functionality of work with the printer, implementation of an offline mode

What did you find most impressive or unique about this company?

We received quality work in the shortest possible time of 4 months!

Are there any areas for improvement or something they could have done differently?

Unfortunately, nothing I could think of. They were great.

BACKGROUND

Please describe your company and your position there.

I am the CEO of THE HUMP company and we provide luggage transportation service from/to the airports in the kingdom of Saudi Arabia.

We handle all checking process from start to the end so the passengers all they have to do is go straight to their flight's gate because they already were checked in and issue bored pass and luggage tag at their home by THE HUMP solution.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Stfalcon, and what were your goals?

We want to develop a website that links us, passengers, and the airlines or the ground handling providers. We want to make every single action is going through our website.

SOLUTION

How did you select Stfalcon and what were the deciding factors?

My friend Abdulaziz Albabder refer Stfalcon to me.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had several meetings regarding design and technical. Also, Stfalcon uses the Figma method to keep me updated all the time with any change I request or they suggest. We use PHP

How many people from the vendor's team worked with you, and what were their positions?

3 kind and very loving people:

• Business officer
• Designer
• Developer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

I get what I ask for. I was not really surprised by what I got. It was not something WOW me. It was not something beyond expectations.

All in all, I am satisfied at least you get what you ask for. I believe Stfalcon staff should be more proactive and suggest more options and solutions that open an eye for customers.

As a customer, I should give high image and deltas and the Stfalcon team should come up with ideas and creative ways of making the products unique; instead of just listen to the need and work it as the customer want whether is it effective or not.

I am saying this because Stfalcon is on business and update in technology solution mostly better than the customer, so when we come to you we want to hear creative ideas and better solutions that give quality and decent price.

Describe their project management style, including communication tools and timelines.

They have a very good management team they follow up daily and respond to inquiries on time. Whatsapp Email Video conference Figma

What did you find most impressive or unique about this company?

Their communication is very professional and they do things on time.

Are there any areas for improvement or something they could have done differently?

Suggest more solutions and creative ideas to the customer instead of just listen. By doing this will give more credibility to Stfalcon and its team

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of Albus Qatar, a delivery company mainly transporting goods. Our new delivery model is not a service commonly found in the market. We enable people to deliver anything from their side straight to their friends.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Stfalcon?

We needed Stfalcon’s expertise with UI/UX design.

SOLUTION

What was the scope of their involvement?

They were very helpful in doing the strategy of the structure of the application. We gave Stfalcon the business requirements and they applied it to our user stories, UI/UX designs, screen designs, and logo. Further, they also completed the app designs for our marketing and they did it in a perfect way. They were also very accommodating in accepting the circumstances of our business. Additionally, they did critical thinking with us in order to study our business.

We mainly worked with them on native mobile apps and Stfalcon assisted us with structuring it. Part of that was developing the backend which was the admin panel that connects all apps with each other.  Moreover, the financial solution behind those apps was also integrated. 

Unfortunately, due to budget issues on our side, we decided not to continue developing with Stfalcon and to find another solution locally. It was our own problem and it wasn’t because of any issue with them. 

What is the team composition?

We met with the project manager, the designer, the backend developer, and their sales manager.

How did you come to work with Stfalcon?

We found Stfalcon on Clutch and their reviews were one of the factors we decided to work with them. Further, we found Clutch’s way of taking reviews isn’t a traditional way.

At first, we had a list of companies to deal with and they were the first ones to reply. They were the most interested company in taking the deal by following up and they also had kind replies to our emails. What was special about them was their nice disposition. One example of that was when they sent us emails asking about our birthdays to be able to greet us on those days.

How much have you invested with them?

In total, we spent $8,000 on the project.

What is the status of this engagement?

We worked together from July–September 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The quality of Stfalcon’s work was more than perfect. We also received unique and special comments because of it. Overall, they were awesome.

How did Stfalcon perform from a project management standpoint?

Stfalcon met each and every deadline perfectly. Another thing that stood out to me was their spectacular organization skills. Our communication was mainly via Google Meets. In the end, we don’t have any negative feedback about them.

What did you find most impressive about them?

They’ve done a great job, everything is uniquely well done. Stfalcon’s communication skills and kindness made them different. The team’s commitment is also unique. I’m working in the same sector of IT and I have never worked with a team like them. They were helpful, supportive, and one-of-a-kind.

Are there any areas they could improve?

I think they could give better prices and they need to work on their rates somehow. 

Do you have any advice for potential customers?

Hurry up and sign a contract with Stfalcon.

BACKGROUND

Please describe your company and your position there.

I am the co-founder of a new logistic shipping company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Stfalcon?

Our company made a good deal for its new application designed and devolved from the scratch to work in IOS / Android + website.

What were your goals for this project?

Our goal is to see our application being download in the middle east, Europe and the United States.

SOLUTION

How did you select this vendor?

I used Clutch website then collected few companies based on; company Rating cost average Year of company Founded Employees number

Describe the project in detail.

The idea from our business is to make people life easier by shipping their stuff faster, cheaper, and safer anywhere and anytime. The main points from this app is to create more jobs for people, ship whatever they would like to ship, or move out from office to another office. House to another house.

What was the team composition?

more than 8 people were involved on this project. Project Managers UI/UX designers backend developer frontend developer tester Sales Manager

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Stfalcon successfully developed the website and two mobile apps, on both iOS and Android, helping us to attract more users.

How effective was the workflow between your team and theirs?

Our team and their team worked perfectly. It was super easy to communicate to explain, edit and to change the flow without any issues. We agreed in many features that were presented to us.

What did you find most impressive about this company?

Stfalcon was a real partner, not just a contractor. They were deeply involved in the project and provided exceptional value. They were not afraid to disagree with us, which resulted in a better product.

Are there any areas for improvement?

We’re quite pleased with the cooperation, and we're planning future work with Stfalcon. The designer is very professional and has a great attitude towards her work.They are collaborative and come up with great ideas for project development. The Sales Manager (Ms. Oksana) was very professional and has wonderful attitude.

BACKGROUND

Introduce your business and what you do there.

I’m the co-founder of a data science platform.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Stfalcon?

We needed to develop an Android app.

SOLUTION

What was the scope of their involvement?

Stfalcon developed our Android product that displays our data predictions to users with Kotlin. Their team built the app using PHP and open-source code. Their team created features that enabled users to choose an option that links to relevant videos, texts, and quizzes. They also implemented video capabilities for users to join through hashtags.

What is the team composition?

I initially worked with Oksana (Sales Manager) but Stepan (CEO) became my main point of contact. Their team included two project managers and a designer.

How did you come to work with Stfalcon?

I found them on Clutch.

How much have you invested with them?

We spent $18,000 on their services.  

What is the status of this engagement?

We worked on this project between July 2019 – April 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Overall, we tested roughly 200 users. We conducted the first test halfway through the project. The platform had a few hundred crashes. The second test also presented issues. Finally, we achieved our metric, which was no basic crashes. We’re currently talking with Stfalcon about adding additional features.

How did Stfalcon perform from a project management standpoint?

We communicated mainly through WhatsApp. We had issues with the two project managers. However, Stepan fixed the issues quickly and managed the project well. Project management wasn’t their strongest quality.

What did you find most impressive about them?

Their dedication and integrity are their greatest qualities. Even though we had issues with their team’s lack of awareness at one point during the project, they finished the job once it was brought to their attention. They also have very reasonable prices.

Are there any areas they could improve?

They could work on their project management. The first project manager didn’t discuss the full scope of the project with us. We had to work it out after I mentioned it. Our next project manager avoided us and didn’t want to discuss any challenges. Once I made Oksana aware of the issues, she notified Stepan who took over the project. 

Do you have any advice for potential customers?

Make sure you understand each other. Don’t be afraid to repeat ideas. Communicate with them and be detailed about your expectations.

BACKGROUND

Please describe your company and your position there.

I am the co-founder and COO of Food Teck, LLC, which is mobile order management software for food truck and restaurants.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Stfalcon?

There’s a significant technology gap in our industry, particularly around order processing. I needed native Android and native iOS development, plus a web-based interface for Admin Panel. We get data from different APIs or sources that give clients real-time location of food trucks and place there orders, and ability for vendors to receive and fulfill processed orders, then send out that information to clients.

What were your goals for this project?

At the time we were looking to complete the initial project scope at a reasonable price while still maintaining the flexibility to evolve the project over time.

SOLUTION

How did you select this vendor?

We did a search for companies that could handle the project scope. We interviewed a bunch of different teams and narrowed the selection down to two vendors. After interviewing them, we liked StFalcon the best: they had the most knowledge, experience, and we felt they’d be the best to work with. We hired StFalcon based on price and their ability to execute on the project.

Describe the project in detail.

We've built out the MVP [minimum viable product] successfully. We spent a month fine-tuning the first storyboard, after which StFalcon made a minor redesign. I am UX/UI specialists myself, but with my other job overload I did not had time to made our original design very Android and iOS complaint.

StFalcon lay out the project and then they have very measurable timetables for completion. For every milestone, they respond, get your approval and move forward. It’s very consistent with each change, which was very helpful. All of them were right on, except for one where we made some changes right at the end. We had four milestones, each with its own deadline, and they hit all those.

We started out with a fixed budget. We did add a certain feature, so that increased the cost, but there were no surprises. We worked with the fixed budget, and then any changes were discussed so we could decide if we wanted to move forward with the change or not.

What was the team composition?

We’ve had three main contact points and there’s a team of fifteen that work on it. We were also assigned an amazing project manager, who handles all the day-to-day interactions and is responsible for answering all our questions.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

I don’t really have any statistics yet, but I can say that everything they’ve done works really well. StFalcon really cares about how we feel and has an incredible work ethic, which is valuable for our organization. They go above and beyond what the typical developer interaction would be.

I’ve worked with a lot of developers who did an okay job, but it was just another job to them. They didn’t seem to care much, whereas StFalcon cares a great deal about not only the process but also about the end result.

How effective was the workflow between your team and theirs?

They’re really well organized. We’ve used several interfaces for project management over the years and it’s just been a joy to engage with them. Everything’s in one place; interactions are logged and approvals are maintained. While asset management can get pretty unruly, their process is excellent.

What did you find most impressive about this company?

The team is talented and continually upgrades their expertise by bringing on knowledgeable resources.

Are there any areas for improvement?

No, I can’t think of anything. We started working together in summer 2019 and the partnership is ongoing. The team currently provides app support. StFalcon has solid testing protocols. The team ensures long-term success as well as quality development and delivery.

BACKGROUND

Introduce your business and what you do there.

I’m the founder and CEO of a company that is building a network for the agro industry. It’s similar to a professional digital network for farmers.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Stfalcon?

We hired Stfalcon to implement one piece of the overall network.

SOLUTION

What was the scope of their involvement?

Stfalcon was brought in to develop the publisher functionality and mobile app, which is capable of showing published articles on mobile phones. The platform is comprised of an iOS and Android application and a web portal. The web portal is used to write and manage articles.

I defined the requirements and specified the technologies to be used. We used Node.js on the backend and Vue.js on the frontend. The platform on Google Cloud, and we also used MongoDB.

What is the team composition?

I was in contact with the project manager and the designer on a daily basis through direct calls.

How did you come to work with Stfalcon?

I got a referral.

How much have you invested with them?

The total cost is above $100,000.

What is the status of this engagement?

I started working with Stfalcon in May 2019, and we have some ongoing work.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They’re highly motivated and provide technical and business insights.

How did Stfalcon perform from a project management standpoint?

We communicate through phone calls, email, and Slack. They’re engaged to deliver what’s agreed upon, but the quality isn’t as expected all the time. It’s a bit confusing at times and not quite structured.

From a UX design perspective, I work with an experienced person on a regular basis. We have good communication and a very good working environment. Most of that was due to the good communication fit between us. He’s done a great job so far, and he bills his working hours very precisely.

I haven’t had that much contact with the developers. I’ve talked to a couple of them, but not in a way that would allow me to give precise feedback. I had a lot of conversations with the project management, and that was okay. It was good in some places and improvable in others, depending on what perspective I was looking from.

What did you find most impressive about them?

They have a very high response rate and are available early in the morning or late at night. They’re accessible and work hard, but I would say they’re more on a junior level than a senior one.

Are there any areas they could improve?

They could work a bit on the structure and the reliability of quality resolve. From my perspective, they need more senior people on the team.

Do you have any advice for future clients of theirs?

Clients need to have an experienced IT project manager on their side to challenge and review the ongoing processes. We have that in our situation, and it works well. What was expected has been delivered, but the project took much longer than we agreed upon. This was due to having a lot more iterations on very minor things compared to other projects, which could’ve been solved quicker or never have occurred in the first place. 

Stfalcon can get the work done, but they need to have structure and architecture, and an environment in which to perform. They need to be monitored closely to do what is expected of them.

BACKGROUND

Please describe your company and your position there.

Master Host is a vacation rental property management company based in Vancouver, Canada. Julia B., Business Development Director

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Stfalcon?

We hired Stfalcon for the development of a complex property management system, which consists of the web system and iOS mobile application.

What were your goals for this project?

We aimed to simplify the management of a great number of Airbnb system’s listings and accounts.

SOLUTION

How did you select this vendor?

We found the company through recommendation.

Describe the project and the services they provided in detail.

The main challenge was to make it possible dealing with a great number of apartments and houses for rent without the necessity to switch the Airbnb accounts. With the help of multi-calendar one can manage all the bookings and realize when to change the pricing policy of residential property rent. A chat system allows to conveniently communicate with multiple owners at a time. The system also provides the possibility of a quick response in the cases when an immediate reaction to the booking request is impossible.

What was the team composition?

The team consisted of: 1 backend developer, 2 front developers, 1 designer, 2 QA specialist, 1 project manager, and 1 DevOps engineer.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The cooperation went smooth and the team was quite flexible in the process of development. Stfalcon met all our technical requirements, and, besides, we got a perfect design solution for our product with a clear and user-friendly interface.

How was project management arranged and how effective was it?

We were fully satisfied with Stfalcon's project management. We succeeded in booking management processes automation, which simplified our account managers’ work to a great extent. Stfalcon team coped with the Airbnb API integration in a very short time.

What did you find most impressive about this company?

The cooperation went smooth and the team was quite flexible in the process of development. Stfalcon met all our technical requirements, and, besides, we got a perfect design solution for our product with a clear and user-friendly interface.

Are there any areas for improvement?

Whenever the complications set in during the integration process, the team found effective solutions for each problem. However, I consider that the greatest achievement was the development of a convenient and user-friendly interface design for the managers’ portal.