How did you select this vendor?
We researched SPINX thoroughly and discussed the project in detail after they reviewed our existing site and suggested possible solutions. Once we saw their impressive portfolio of past work with larger companies in our industry, we were confident they could meet our needs.
Describe the project in detail.
For this redesign, we provided graphics, bios, images, videos, and initial content. SPINX took our requirements and created an attractive layout with an expandable and adaptable design that allows us to add content quickly and easily. They improved the navigation of our website and made sure it adapted well to all types of platforms.
Our old site had many problems that made it unsuitable to our needs. We had a press release page that looked unattractive and limited the characters we could use when adding text, which made it impossible to add content without throwing off the entire layout. On other pages, some of the graphics we had designed were laid out well, but they rendered overly wide in spots, making the site look less sleek than it should. We also had no viable way to expand the site for new projects without needing to reprogram and create a new page each time at a considerable cost, which was an unnecessary limitation made the site unworkable for our needs.
We needed a site that allowed us to add new projects quickly and easily as they entered development. The site was never intended to promote just one production, but its limitations restricted us to that function essentially. The content management system (CMS) wasn’t user-friendly, so managing our content was unnecessarily difficult. The prior vendor encouraged us to seek additional training in using our CMS, but we didn’t have the time or personnel to do that since we manage the site ourselves.
What was the team composition?
I initially spoke with Sukesh [Owner, SPINX Digital]. He assigned a project manager who worked closely with us on daily or weekly reviews and approvals. Sukesh kept in touch with us throughout the process as well. Occasionally, we communicated with others on the team during our training calls with the project manager. Everyone at SPINX was accessible, responsive, and pleasant throughout the project.