Space-O Technologies

Introduce your business and what you do there.

I’m the product owner at an event management and vendor supplier company.

What challenge were you trying to address with Space-O Technologies?

We needed help with development.

What was the scope of their involvement?

They’re in charge of managing our servers, releasing updates, and maintenance. When they first started, they were working on iOS/Android app development. Then, we expanded to other areas, including the vendor and consumer sides of our web platform. We also use their design expertise as well in a collaborative process.

What is the team composition?

We work with one project manager directly.

How did you come to work with Space-O Technologies?

They were able to give us expert service at a good price.

How much have you invested with them?

We’ve spent $100,000–$150,000.

What is the status of this engagement?

We started working together in April 2019. We started with a milestone-based contract and transferred them into our dedicated team. Our work is ongoing.

What evidence can you share that demonstrates the impact of the engagement? 

We’ve been very happy with their performance. This team is very agile and quick to catch up to speed. Especially when COVID-19 hit, they worked hard to pivot my business model to include video functionality to accommodate virtual work.

How did Space-O Technologies perform from a project management standpoint?

They meet our deadlines about 70% of the time, which is expected since we’re always working on new things. Sometimes these new solutions can take a bit longer. Initially, we had some communication issues with our timelines; over time, we came to a good understanding of how to communicate our expectations.

What did you find most impressive about them?

They’re very reliable. In the past, other vendors would disappear after working together for three months. Space-O Technologies provides consistent performance. It’s especially impressive since we have several integrated platforms.

Are there any areas they could improve?

Initially, I was frustrated with their communication style. We’d approach deadlines and they wouldn’t even have a real update for me. We’ve since been able to fix that expectations gap.

Do you have any advice for potential customers?

My advice is to take time to learn the team and have faith in them. I was skeptical at first, but they delivered.  

Please describe your company and your position there.

Juvi is an Istanbul based start-up business. Our aim is to provide kids safe, educative and age related YouTube experience within our mobile application. I'm the founder of this project.

For what projects/services did your company hire Space-O Technologies?

3 years ago, as a single entrepreneur with zero technical background about mobile development, i came up with an idea to build a mobile business and needed to work with an experienced team.

With several Skype calls i had interviewed with around 25 mobile development company and shared my business plan with them. My expectations were to build native mobile apps for IOS & Android platforms which can work on both phones and tablets.

A back-end that i can manage business, but most importantly a technical partner to guide me on every aspect of the project.

What were your goals for this project?

Main goal is to work with a company which can guide me with a good communication and share their expertise. Second, build a solid and scalable mobile business that i can manage with a small team. As its a project from an idea, main goal is to create the product and publish on market.

How did you select Space-O Technologies?

As a non-technical entrepreneur I had contacted with several freelancers, agencies and companies first on Upwork platform. Later on, i have discovered Clutch and that was a perfect timing for an entrepreneur like me.

I reviewed and get in touch with around 25 companies from India, Ukraine, USA and share my project details with them. Space-O Technologies were on the shortlist with other 2 Indian companies.

For final decision, their expertise about streaming business, their friendly approach, relationship builded on trust, and most of all their cooperative behaviour to scale project around my budget were most important criteria for me.

Describe the project in detail.

Project is to build a mobile app business to serve kids around 1-8 ages as a safe YouTube streaming app. Our app will be able to present pre-selected, human curated videos related to kids age.

With child development specialists on our team we are curating educative videos from YouTube and present them within our app via YouTube API. After kids birthdate setup, parents are selecting native languages that videos to be filtered and also supportive languages if desired.

Our app, Juvi, understand and shows only age appropriate content that we have evaluated before with child development specialists.

What was the team composition?

Space-O team is consisting of 1 project manager, 2 android developers, 2 ios developers, 1 backend developer, 1 QA analyst. Size of the team and project managers have changed for those 3 years of period but work output stayed same.

Can you share any outcomes from the project that demonstrate progress or success?

I'm working with Space-O team for nearly 3 years. We have developed 2 versions of app during that time. First version which was mainly a MVP delivered to market successfully and that version made me to collaborate with other businesses and accelerators. 

With second phase of Juvi, I'm working with Space-O team to build version 2 which is going to become a successful product in close future.

How effective was the workflow between your team and theirs?

Workflow is outstanding. My project manager Rushit Kapadia is working flawlessly to build a robust product and realize expectations come to life.

What did you find most impressive about this company?

Their communication skills and friendly bahviour is impressive. Both Space-O and my project manager Rushit is doing their best to fit my conditions. We are simply working as a team.

Are there any areas for improvement?

Time management is the only area that can be improved. Sometimes project deadlines are extending, but this is also related with the budget and the workforce that i can understand.

Please describe your company and your position there.

I Work for the City of Greeley Water and Sewer Department, as the Water Conservation Specialist. Among my duties, I provide free water audits of both indoor and irrigation systems.

For what projects/services did your company hire Space-O Technologies?

To perform the irrigation audits we had a specialized excel spreadsheet that would produce a printed customer report after being saved. It required us to use paper forms in the field and then return in the evening and manually transfer the same data to the spreadsheet, as the spreadsheet was way to large to operate on a tablet. It was a time consuming and cumbersome way of doing things.

What were your goals for this project?

I wanted an app that can produce the same customer audit form but be completely filled out and finished while on site during the audit.

How did you select this vendor?

After a lot of research online, I settled with Space-O due to the reviews and the fact that their site claimed that conversion of excel spreadsheets to apps was a specialty (which it is).

Describe the project in detail.

The original excel spreadsheet was way to large a program to use in the field, nothing we tried could run it. Not only did I require something that would eliminate the need for paper forms and excess data entry, but something that would flow in the same manor as I perform the audits so I didn't need to move back and forth through the app as I recorded information.

I also wanted the ability to create a custom watering schedule based off of measurements and observations so I could program customers irrigation controllers during the audits.

What was the team composition?

After discussing the project outline and requirements with the sales rep and agreeing to the cost estimate and contract, I was assigned a group to build the app, lead by Kunal Mehta. Kunal was my contact through the entire build and finalization process.

Can you share any outcomes from the project that demonstrate progress or success?

The app operates and flows exactly as I had hoped! Saving many man hours and waste through simply using this app as apposed to how things were previously done.

How effective was the workflow between your team and theirs?

There was a little confusion at first, understandably, nobody on the build team at Space-O was familiar with what an irrigation audit is or how it is performed. They merely had a spreadsheet with formulas that needed to transferred.

I am unable to use Skype at the office and Kunal and myself spoke a couple of times over the phone. Kunal recommended sending screen shots as a way to communicate issues that needed to be addressed. I used screen shots with Adobe Acrobat to point and show exact issues and things really started moving forward then!

What did you find most impressive about this company?

They did everything I asked of them and provided the exact product I was looking for. They did all of this after starting out with no idea of my processes or what it is I do, and with a broken half working spreadsheet!

Are there any areas for improvement?

NO!, Although, I intentionally left the project open ended. It is my desire to see this app adapted by other municipalities along the Front Range of Colorado in order to Standardize and streamline the audit process. That will require some adjustability and customizing of the app to be suitable for use by every entity.

Please describe your company and your position there.

I’m the COO of a staffing and recruiting firm. I manage our daily operations and our partnerships with business service providers.

For what projects/services did your company hire Space-O Technologies?

We hired Space-O Technologies to build our mobile app.

What were your goals for this project?

We wanted an app that is easy to use, with first-class UI/UX. We also needed our platform to be available for download on Android and iOS devices.

How did you select this vendor?

We released a tender to a select number of companies based on reviews and advice from colleagues. Eventually, we connected with Space-O Technologies, and spoke with NP (Delivery Head, Space-O Technologies). We were struck by the patience and diligence he showed while listening to us describe our project. We began our partnership with them soon after.

Describe the project in detail.

After gathering our requirements, their team made initial designs and then built out the UI/UX of the app. They’ve implemented many useful features, including a video player. Versions for both iOS and Android devices have been created and launched.

What was the team composition?

Their team consists of a project manager, four developers, a UI/UX specialist, and several QA testers.

Can you share any outcomes from the project that demonstrate progress or success?

We’ve tested the product with end users and clients, and have received overwhelmingly positive feedback. People have been pleased with the app's advanced functionality and intuitive design.

We’ve also built a trusting relationship with the team at Space-O Technologies. We’re planning to award them another project that will cost upwards of $100,000.

How effective was the workflow between your team and theirs?

Our teams have worked well together, and we’ve been able to complete everything on time. NP, our project manager, is very knowledgeable, and has expertly guided the development process. Their team has been open in their communication, and we’ve benefited from holding face-to-face meetings and bi-weekly team discussions. They’ve become like an in-house development group for us.

What did you find most impressive about this company?

Unlike other vendors we’ve partnered with, Space-O Technologies truly puts our needs first. Their team is extremely collaborative and highly skilled, and they’ve delivered work that exceeds our expectations. This has been a brilliant partnership.

Are there any areas for improvement?

There are none that I can think of, and I know their management team will continue to drive growth. We are thankful for everyone we have worked with, including Dhara (Senior Software Engineer, Space-O Technologies), Manthan (Mobile Developer, Space-O Technologies), Bhaval (Vice President, Space-O Technologies), and NP.

Introduce your business and what you do there.

I’m the co-founder of a technology company.

What challenge were you trying to address with Space-O Technologies?

I hired Space-O Technologies to produce code for my platform.

What was the scope of their involvement?

The team delivered the code.

How did you come to work with Space-O Technologies?

I hired them based on Clutch reviews.

How much have you invested with them?

I spent between $25,000–$50,000.

What is the status of this engagement?

The partnership has ended.

Describe the impact this engagement has had on your business.

We encountered problems after the first deadline. The team tripled our initial quote. We had added to the project, but nearly enough to increase the cost threefold. Originally, Space-O Technologies promised certain pixel development specifications, but the builds did not resemble the design concepts. They refused to match the original promise without charging double the quoted price. According to our domestic development partner, the final software code was low quality and not clean. Also, we believe there were questionable ethical management decisions.  

How was project management handled?

The team was friendly and responsive, but they lacked quality control and did not adhere to our guidelines.

Is there anything that the vendor did well or that you would consider a strength?

They performed small tasks well.

In what specific areas can they improve?

They did not perform satisfactorily with a custom code that would require future updates.

What advice do you have for clients with similar needs to yours?

We have kept the final version of the code that Space-O Technologies delivered. We are happy for others to look at it.

Introduce your business and what you do there.

I’m the founder and CEO of Thirdegree Inc., an app-based social media polling solution. We offer free services for anonymous polling, sharing, and demographic settings for targeted questions.

What challenge were you trying to address with Space-O Technologies?

My co-founder and I had a business plan and initial mock-ups, but lacked the expertise for in-house development. We needed an affordable vendor to supplement resources.

What was the scope of their involvement?

First, we had a kickoff meeting and signed an NDA. We then collaborated on skeleton designs before settling on the final design and flow. Space-O Technologies developed the beta over a five-month period in nighttime sessions to accommodate the time difference. We did test builds each day after their nightly development work. After a series of test builds with QA and QC processes, the team launched the first beta on native iOS and Android platforms. Since the release, we’ve gone through four other functionality additions as well as revisions to the original data.

What is the team composition?

We worked directly with the senior project manager. The rest of the team included a senior developer, a junior developer, one QA specialist, and one QC specialist. Originally, they provided a communications manager, but the project manager took over that role.

How did you come to work with Space-O Technologies?

We looked for iOS and Android developers with experience in QC, QA, and UX/UI design. Additionally, we wanted a project manager to coordinate their team and serve as our single point of contact. We considered both local and international firms before requesting competitive bids from Space-O Technologies and two North American agencies. All three bids included similar estimates for requirements and time, which validated each firm’s expertise. However, Space-O Technologies was the most competitive company due to their expertise and low cost. Given the potential savings, we were willing to accommodate the time difference and geographical restrictions.

How much have you invested with them?

We spent approximately $40,000.

What is the status of this engagement?

We first engaged them in October 2016 and they started development in February 2017. The first beta launched in July 2017 and we have an ongoing partnership with the team.

What evidence can you share that demonstrates the impact of the engagement?

We didn’t know what results were realistic at first, but they exceeded our expectations for functional and complex deliverables. We went from two to 400 users between July–December 2017. The app’s success and positive user feedback resulted from collaborative brainstorming and testing during which they leveraged effective QA and QC to make updates increasingly more efficient and closer to our specifications. Likewise, the cycle between testing, test builds, and launches became more seamless.

How did Space-O Technologies perform from a project management standpoint?

We communicated with the project manager via Skype and WhatsApp on daily basis. The team was available on weekends when issues couldn’t wait until Monday.

What did you find most impressive about them?

They understood our expectations and were receptive to feedback. The team always resolved issues within 12 hours.

Are there any areas they could improve?

They needed to emphasize QA and QC more. We handled those processes at first, but later held a meeting to show them our workflows. That meeting set expectations for best practices.

Any advice for potential customers?

Provide clear instructions without room for misinterpretation. But they can also help set guidelines when the client doesn’t have the pertinent expertise. Also, have QA and QC checklists in place at the start to save time during test builds by ensuring best practices.

Please describe your company and your position there.

I am the founder and CEO of an India-based healthcare startup that focuses on the development of electronic medical records (EMR) applications for website and mobile. Six months ago, we launched an app and website after a year of development. We have been growing 15% week over week since then.

For what projects/services did your company hire Space-O Technologies?

We hired Space-O for end-to-end app development. We launched the app for iOS, Android, and iPad platforms.

What were your goals for this project?

Our goal was to build a minimum viable product (MVP) for an EMR application using requirements given to us by doctors. We already had a few groups of doctors signed on as beta testers. We wanted to make continuous in-app revisions based on the feedback we received until we felt confident we had a user-friendly, high value-generating app.

How did you select this vendor?

I searched online and interviewed more than 10 vendors who offer this app development service. I felt Space-O genuinely cared for their customers. Their current portfolio was good and they have some of the best iOS and Android developers.

Describe the project in detail.

Initially, the project management consisted of a project manager (PM), a business analyst, and myself until we defined a requirements-gathering document. After signing the document, we worked with the PM for a few weeks to finalize the wireframe. There were also a few rounds of discussion with a user interface (UI) designer regarding the logo and overall mockup design. Once we finalized the mockup, we deployed the Android app. After a few changes to the Android version, we then built the iOS application and the website. We continued to revise the app 16 times in six months until it was very easy to use.

What was the team composition?

The entire team eventually included one PM, one Android developer, one iOS developer, one PHP developer, and one QA analyst.

Can you share any outcomes from the project that demonstrate progress or success?

Continuous in-app changes based on user feedback are the key to success post launch. The app was initially growing 5% week over week, but that improved to 15% after we launched the tenth version. The app’s growth and increase in active users demonstrate the app’s progress.

How effective was the workflow between your team and theirs?

Because we live in the same country, our communication channels are different than those of other Space-O clients. We primarily communicate via phone and use Excel to report bugs. The PM is either readily available or returns a missed call the same day.

What did you find most impressive about this company?

Their solid project management and talented pool of designers and developers impress me. They exhibit a willingness to shift gears based on constantly changing requirements.

Are there any areas for improvement?

If we had taken a dedicated resource approach over a fixed cost approach, we could have completed the project ahead of the deadline. We have always focused on quality over time. Overall, we built a solid product with only minor setbacks in the timeline.

Introduce your business and what you do there.

I'm the CTO of a medical healthcare advisor company.

What challenge were you trying to address with Space-O Technologies?

We needed to develop an iOS and Android mobile app for our telemedicine business. It needed to serve customers, but also meet HIPAA compliance on the backend data structure where patient records were kept.

We wanted for any person covered by insurance (be it through worker's comp or an individual) to be able to access a live doctor with a click of a button. Virtually, that doctor can prescribe medicines and advise them on visiting an emergency room or urgent care if necessary. We wanted users to be able to interact with a doctor quickly, avoiding a lengthy appointment process.

What was the scope of their involvement?

Space-O Technologies developed the app from scratch, along with a web application that maintains the database for the company. We agreed on some milestones at the start of the project and they made sure that I, as a stakeholder, was closely updated on any changes throughout the project.

We released a beta version to a test group of users, and once they were happy with the product, we released it on the iOS App Store and Google Play Store. As a feature of the app, Space-O made it possible for patients to snap photos of injuries in order to share with doctors instantaneously for better medical guidance. Additionally, the web-based database maintains all the HIPAA compliant information from the various doctor and patient interactions.

What is the team composition?

There's a team of 5 full-time developers assigned to our project. Some work on the mobile app development while others work on our backend (sql and php). One person acts as a project manager who also does our QA.

How did you come to work with Space-O Technologies?

It was basically by word of mouth. Another friend of mine had used their services and they referred them to me. I took a gamble on them for the first time and they did outstanding, so I decided to continue a relationship with them. They were a bit higher on the dollar per hour side compared to others, but the quality of work and the amount of time they were willing to dedicate to my project offset the price.

How much have you invested with them?

In 2017, we spent a little over $68,000 for the backend and a little under $100,000 for all work combined.

What is the status of this engagement?

We've been working with Space-O since mid-April, 2015, and the app launched around October, 2017. Since we're constantly upgrading and adding new features to the products, we retain their services.

What evidence can you share that demonstrates the impact of the engagement?

Since they took over the entire technology team, we did not have to look and interview other candidates to hire full-time for our technology. This saved us a tremendous amount of money.

With the ongoing relationship, they're just one quick e-mail away and quickly jump into action on any issues. Their 24/7 support is very profitable for our business, because it allows us to promise fast delivery times to clients. As a result, we're able to expand our business faster.

They have a very good QA team that validates that all the business parameters discussed are met. They're also proactive in suggesting features that my team may have missed. In a few instances, we've adopted their suggestions and it's worked well for use.

How did Space-O Technologies perform from a project management standpoint?

Their team starts by gathering business requirements and creating a plan of action that includes a cost structure. The constant agile process lends itself well to the changing nature of the project.

Their Vice President of Operations is a great chap. If we have any issues, he jumps on the call first thing to troubleshoot. If required, he'll bring in additional specialists as needed. He does a good job keeping the development team and the project backlog updated so we're able to achieve our deadlines for releases and milestones.

We're in communication everyday. Since I've been working with the developer for over 3 years, I trust their work. Keeping resources consistent over the years has been a great benefit.

What did you find most impressive about them?

I find their responsiveness most impressive. They're able to turn requests around quickly and efficiently. There's always a clear place for escalation when needed, and they're very proactive in fixing any issues that may come up.

Space-O quickly rectified any bugs, which is one of the most important traits of a developer. With my personal background in development, I was able to bypass certain contacts and cut through a lot of red tape, which was also helpful in the process.

Are there any areas they could improve?

They charge you a little extra, so perhaps they could be a little bit more competitively priced.

For the QA process, I would also suggest that they move forward on decision-making rather than wait for a response from our team. There's a time difference, so their team would often wait to send an e-mail until business hours were appropriate on our end, but I'd prefer if they were a little more proactive in this area. I've spoken to their management team about this and they've taking steps to improve the situation.

Do you have any advice for potential customers?

Consider hiring their developers on a full-time basis to save on costs and develop longer relationships with certain developers to keep the same people on an evolving project. As our business grew, I realized that it was more efficient to hire them full-time rather than work with them on a project basis.

Introduce your business and what you do there.

I am the proprietor of an IT consulting company. We do enterprise software development, infrastructure support, database architecture and security, and mobile app development for the public and private sector.

What challenge were you trying to address with Space-O Technologies?

We wanted to develop a mobile app, but we didn’t have the resources, so we started looking outside the company.

What was the scope of their involvement?

The primary project was a mobile app. Once Space-O Technologies got involved, we relied on them heavily for the development of both the Android and iOS platforms. They did JavaScript development for Android and iOS, web development for the front end and back end, and some API development as well.

They also managed the quality assurance testing. They proactively searched for bugs and told us of any flaws in the functionality. Whenever changes were introduced, they always did quite a bit of testing to ensure the platform as a whole maintained integrity.

What is the team dynamic?

I interacted with pretty much all the leads. From the technical lead to the project manager to the release manager. They always had at least one web developer for the backend, one web developer for the front end, a graphic designer, an API developer, a JavaScript developer, and a software engineer that dealt with the configuration of the platform and deployment from development to production.

How did you come to work with Space-O Technologies?

I used sites like Upwork and Elance. I searched for companies that provided the services I needed to finish my project, and I found Space-O Technologies.

How much have you invested with them?

$25,000 to $30,000.

What is the status of this engagement?

The development project started on January 2016, but some graphic design work happened prior. I always have work for them, mainly additional features for the original project.

What evidence can you share that demonstrates the impact of the engagement?

The product hasn’t gone into production yet, so we don’t have any official metrics. Like all development projects, though, there were some bugs in the development, but none exist in the final product.

How did Space-O Technologies perform from a project management standpoint?

They were quite responsive. They aren't located in the US, but their availability was never limited. Anytime I needed to contact anyone, I was given a quick response. There may have been a few misunderstandings, but they did well considering the time difference. English was not an issue, we just needed to give direct and clear instructions, and they would come back with the expected results.

What did you find most impressive about them?

The quality of the work they produce is fantastic. It's definitely up-to-par with industry standard and what our competitors are doing. They use up-to-date technology and complete their work within the timeline. They exceeded my expectations in regard to the quality of designs and development. As a business, they’re committed to getting the job done and making sure my clients and I got exactly what we wanted.

Are there any areas they could improve?

Communication is good, provided they're given specific instructions. There were a few lapses but nothing that wasn't resolved. Once the understanding was there, they delivered every time.

Advice for potential customers?

Be as detailed as possible in every aspect of the project. The more information you provide at the beginning, the more examples you bring to the table, the more descriptive you are, the better the outcome of the project. Because of the time difference, you may not be able to immediately communicate with them, so those detail really help.

Introduce your business and what you do there.

I’m the CTO of a mobile app development firm.

What challenge were you trying to address with Space-O Technologies?

We have numerous projects happening at once, and sometimes we need external help. We see how much work can be done in-house, and then we outsource the rest.

What was the scope of their involvement?

We hired Space-O solely to augment the dev team we already have. We supply all the design and technical background, and Space-O executes it. The type of work they do depends on the project, but they help with iOS, Android, and web apps.

What is the team dynamic?

We have around 20 people working with us. They established the original team, and I’ve been able to select a few more members based on skillsets we’ve needed. I interact with Eugene [CEO, Space-O] and Vladimir [CTO, Space-O] on a daily basis. I meet with Rakesh [CEO, Space-O] and Bhaval [VP of Operations, Space-O] once every few months.

How did you come to work with Space-O Technologies?

I’ve been outsourcing for quite a few years, and so I have an extensive list of questions whenever I interview a potential partner. Space-O answered all of them well, so we chose to work with them out of about 10 other serious competitors.

What is the status of this engagement?

We’ve been working together for about four years now.

What evidence can you share that demonstrates the impact of the engagement?

They follow directions well and complete their projects on time.

How did Space-O Technologies perform from a project management standpoint?

They do a great job at project management; that’s why we still use them. I constantly give them work, and they always deliver.

What did you find most impressive about them?

They’re the outsourced company we’ve worked with the longest, and we plan to continue that relationship. They understand project details and our clients’ needs better than any other company we work with, and they want to achieve what’s best for our organization. They’re dependable, and their process is quick and efficient.

Are there any areas they could improve?

No, they do good work.