What evidence can you share that demonstrates the impact of the engagement?
The product is in the process of being commercialized, so investors are looking and evaluating it. I had the proof of concept, which was turned into the final product that Space-O built for me, and now I have investors looking at commercializing the solution.
So far the product is looking good enough to launch commercially, except there may be some small hiccups that we’ll need to fix. For example, out of 1,000 people testing it, it might work for 990 people and not work for 10 people. That’s an acceptable rate to launch at, but I'm a perfectionist and I want to reach 100%.
I’ve given Space-O more work and have hired them for a second project.
How did Space-O Technologies perform from a project management standpoint?
They’re extremely available. We’re two and a half hours apart, but I can call them on Saturdays and Sundays to talk and most of the time they’re available. We communicate through Skype and email, and use Basecamp for project management.
What did you find most impressive about them?
They are committed to delivering a good product. Usually, when you go with a company, they’ll deliver a project, then walk away even if you have an issue. Space-O put in a lot of effort to make sure that I am satisfied. They never asked for additional funds, even if something might have cost them more. They are professional in terms of how they run their business.
I’ve worked with many different companies involving development, hardware and so on, and overall Space-O is much better than the other companies I used to work with.
Are there any areas they could improve?
No. I would give them more work, and I'm very satisfied with them.
What tips or recommendations could you share that might increase the likelihood of success with Space-O Technologies?
If it’s your first time working with Space-O, make sure that the research and development are complete and 100% successful before Space-O gives you the exact timeframe and cost for the project. Do more legwork in the beginning. It might cost you more, but it’s better for them and for you.
My success was not only because of Space-O but due to the preparation I did on my side before I approached Space-O. You have to do your homework, and I think that’s important to mention.
The website design and developed was well-managed, with clear communication from Space-O throughout, and a willingness to deal with bugs and issues that arose. The site met the required criteria, and now forms the central component of the tech-based startup’s business.