Space-O Technologies

Please describe your company and your position there.

We are dating and matchmaking service. I am the founder and CEO.

For what projects/services did your company hire Space-O Technologies?

We had problems with the development of our app using another developer so we asked Space-O if they could produce a high quality dating app with a short deadline.

What were your goals for this project?

We wanted a functional, high quality dating app produced in 6-8 weeks.

How did you select Space-O Technologies?

We found Space-O on Upwork. They stood out as they had almost 100% customer satisfaction rating.

Describe the project in detail.

We had a number of consultations with the team. Once we agreed on the scope of the project, we were allocated a project manager. Our project manager was superb.

He had integrity, he communicated very well and he always made sure I was happy with how things were going. I couldn’t have dreamt of having a better person to work with on this project.

What was the team composition?

Initially we were assigned a project manager but I know he was communicating with a number of developers and QA testers.

Can you share any outcomes from the project that demonstrate progress or success?

Despite having a short deadline, our app was delivered on time. The app is now in both iOS and Android stores and it works very well. I have also been given support for any problems that may arise.

How effective was the workflow between your team and theirs?

The project manager was excellent. We spoke nearly everyday. His communication was fantastic.

What did you find most impressive about this company?

Everything. They were professional, they communicate really well, manage your expectations and the product is high quality

Are there any areas for improvement?

I could not ask for any more.

Please describe your company and your position there.

Juvi is an Istanbul based start-up business. Our aim is to provide kids safe, educative and age related YouTube experience within our mobile application. I'm the founder of this project.

For what projects/services did your company hire Space-O Technologies?

3 years ago, as a single entrepreneur with zero technical background about mobile development, i came up with an idea to build a mobile business and needed to work with an experienced team.

With several Skype calls i had interviewed with around 25 mobile development company and shared my business plan with them. My expectations were to build native mobile apps for IOS & Android platforms which can work on both phones and tablets.

A back-end that i can manage business, but most importantly a technical partner to guide me on every aspect of the project.

What were your goals for this project?

Main goal is to work with a company which can guide me with a good communication and share their expertise. Second, build a solid and scalable mobile business that i can manage with a small team. As its a project from an idea, main goal is to create the product and publish on market.

How did you select Space-O Technologies?

As a non-technical entrepreneur I had contacted with several freelancers, agencies and companies first on Upwork platform. Later on, i have discovered Clutch and that was a perfect timing for an entrepreneur like me.

I reviewed and get in touch with around 25 companies from India, Ukraine, USA and share my project details with them. Space-O Technologies were on the shortlist with other 2 Indian companies.

For final decision, their expertise about streaming business, their friendly approach, relationship builded on trust, and most of all their cooperative behaviour to scale project around my budget were most important criteria for me.

Describe the project in detail.

Project is to build a mobile app business to serve kids around 1-8 ages as a safe YouTube streaming app. Our app will be able to present pre-selected, human curated videos related to kids age.

With child development specialists on our team we are curating educative videos from YouTube and present them within our app via YouTube API. After kids birthdate setup, parents are selecting native languages that videos to be filtered and also supportive languages if desired.

Our app, Juvi, understand and shows only age appropriate content that we have evaluated before with child development specialists.

What was the team composition?

Space-O team is consisting of 1 project manager, 2 android developers, 2 ios developers, 1 backend developer, 1 QA analyst. Size of the team and project managers have changed for those 3 years of period but work output stayed same.

Can you share any outcomes from the project that demonstrate progress or success?

I'm working with Space-O team for nearly 3 years. We have developed 2 versions of app during that time. First version which was mainly a MVP delivered to market successfully and that version made me to collaborate with other businesses and accelerators. 

With second phase of Juvi, I'm working with Space-O team to build version 2 which is going to become a successful product in close future.

How effective was the workflow between your team and theirs?

Workflow is outstanding. My project manager Rushit Kapadia is working flawlessly to build a robust product and realize expectations come to life.

What did you find most impressive about this company?

Their communication skills and friendly bahviour is impressive. Both Space-O and my project manager Rushit is doing their best to fit my conditions. We are simply working as a team.

Are there any areas for improvement?

Time management is the only area that can be improved. Sometimes project deadlines are extending, but this is also related with the budget and the workforce that i can understand.

Please describe your company and your position there.

Our Start-up IT Company was founded in 2018 especially for building up and launch an Application for a proximity chatting. I’m Co-founder and CBO and I manage our daily operations and our partnerships with business service providers.

For what projects/services did your company hire Space-O Technologies?

We hired Space-O Technologies to build our mobile app (iOS and Android) as well WEB Application.

What were your goals for this project?

To get a user-friendly app.

How did you select this vendor?

Checking internet reviews and other recommendations.

Describe the project in detail.

We knew how the project should look like, so we did complete description for the main App functionalities. SpaceO created SOW (scope of work) together with estimation.

After few modifications, we have started with a developing phase. At the beginning we asked for MVP only and after 6 months they successfully delivered it. Next phase was to get full App version, so after new scope of work, we have continued with cooperation until we get delivered requested product.

What was the team composition?

The team which have worked upon our product consists of a project manager, four developers, a UI/UX specialist, and several QA testers.

Can you share any outcomes from the project that demonstrate progress or success?

Together with our testing users we have managed to improve an upgraded our MVP and increased customer satisfaction. We’ve also built a trusting relationship with the team at Space-O Technologies.

How effective was the workflow between your team and theirs?

At the beginning of our cooperation, we would need some time to adopt our and their team to work like one. After while, our cooperation was fully established, we have worked well together and we have been able to complete everything on time. Their team has been open in their communication, and they have become like an in-house developers.

What did you find most impressive about this company?

We are very glad that they are offering us non-stop support, they have short feedback periods, high level of professionalism and willingness to hear the customer needs.

Are there any areas for improvement?

They are team of professionals and there is no much I would like to see to be improved by them. We are more than thankful for everyone we have worked with, including NImish, Jingesh, Sagar and others.

Please describe your company and your position there.

My company is a sole proprietorship that's focused on this Reposit app. The app is a documentation tool to help landlords and tenants work better together and streamline the security deposit process. It does this by creating full reports that document the full state of your rental that both parties can use.

For what projects/services did your company hire Space-O Technologies?

I used Space-O to do all of the wireframing and development of the app.

What were your goals for this project?

The goal of the project was to have an app on both the Apple and Google app stores. The app needed to be able to be used by both parties and generate working reports that had good content as well as look good.

How did you select this vendor?

I initially found them just from searching online, but the first phase of this project was just to do the wireframes for the app and so that served as somewhat of a trial run for the main project as well.

Describe the project and the services they provided in detail.

The project was the creation of a full app from wireframe to release on the app store. I came in with the ideas and requirements and they took that and translated that into the full creation.

• Wireframing
• Back end infrastructure
• Front end development
• Sign on tools
• Approval/deployment on the app store

What was the team composition?

My main contact Bhavik took lead on project management and then he had a handful of guys on the team who were doing the coding for the project.

Can you share any information that demonstrates the impact that this project has had on your business?

This project created the business. Without it, there would be no product to sell!

How was project management arranged and how effective was it?

I had a main point of contact who did all of the requirements gathering and overall project management coordination. It worked very well.

What did you find most impressive about this company?

The thing that was the most impressive for me was that they weren't just blindly following directions. There were multiple times when I came in with an idea that they then made suggestions on to improve it or helped me rework it to flow better in the overall app.

Having informed and intelligent opinions made the experience better and the overall product output was improved.

Are there any areas for improvement?

None. It was a great project top to bottom.

Please describe your company and your position there.

I Work for the City of Greeley Water and Sewer Department, as the Water Conservation Specialist. Among my duties, I provide free water audits of both indoor and irrigation systems.

For what projects/services did your company hire Space-O Technologies?

To perform the irrigation audits we had a specialized excel spreadsheet that would produce a printed customer report after being saved. It required us to use paper forms in the field and then return in the evening and manually transfer the same data to the spreadsheet, as the spreadsheet was way to large to operate on a tablet. It was a time consuming and cumbersome way of doing things.

What were your goals for this project?

I wanted an app that can produce the same customer audit form but be completely filled out and finished while on site during the audit.

How did you select this vendor?

After a lot of research online, I settled with Space-O due to the reviews and the fact that their site claimed that conversion of excel spreadsheets to apps was a specialty (which it is).

Describe the project in detail.

The original excel spreadsheet was way to large a program to use in the field, nothing we tried could run it. Not only did I require something that would eliminate the need for paper forms and excess data entry, but something that would flow in the same manor as I perform the audits so I didn't need to move back and forth through the app as I recorded information.

I also wanted the ability to create a custom watering schedule based off of measurements and observations so I could program customers irrigation controllers during the audits.

What was the team composition?

After discussing the project outline and requirements with the sales rep and agreeing to the cost estimate and contract, I was assigned a group to build the app, lead by Kunal Mehta. Kunal was my contact through the entire build and finalization process.

Can you share any outcomes from the project that demonstrate progress or success?

The app operates and flows exactly as I had hoped! Saving many man hours and waste through simply using this app as apposed to how things were previously done.

How effective was the workflow between your team and theirs?

There was a little confusion at first, understandably, nobody on the build team at Space-O was familiar with what an irrigation audit is or how it is performed. They merely had a spreadsheet with formulas that needed to transferred.

I am unable to use Skype at the office and Kunal and myself spoke a couple of times over the phone. Kunal recommended sending screen shots as a way to communicate issues that needed to be addressed. I used screen shots with Adobe Acrobat to point and show exact issues and things really started moving forward then!

What did you find most impressive about this company?

They did everything I asked of them and provided the exact product I was looking for. They did all of this after starting out with no idea of my processes or what it is I do, and with a broken half working spreadsheet!

Are there any areas for improvement?

NO!, Although, I intentionally left the project open ended. It is my desire to see this app adapted by other municipalities along the Front Range of Colorado in order to Standardize and streamline the audit process. That will require some adjustability and customizing of the app to be suitable for use by every entity.

Please describe your company and your position there.

I’m the COO of a staffing and recruiting firm. I manage our daily operations and our partnerships with business service providers.

For what projects/services did your company hire Space-O Technologies?

We hired Space-O Technologies to build our mobile app.

What were your goals for this project?

We wanted an app that is easy to use, with first-class UI/UX. We also needed our platform to be available for download on Android and iOS devices.

How did you select this vendor?

We released a tender to a select number of companies based on reviews and advice from colleagues. Eventually, we connected with Space-O Technologies, and spoke with NP (Delivery Head, Space-O Technologies). We were struck by the patience and diligence he showed while listening to us describe our project. We began our partnership with them soon after.

Describe the project in detail.

After gathering our requirements, their team made initial designs and then built out the UI/UX of the app. They’ve implemented many useful features, including a video player. Versions for both iOS and Android devices have been created and launched.

What was the team composition?

Their team consists of a project manager, four developers, a UI/UX specialist, and several QA testers.

Can you share any outcomes from the project that demonstrate progress or success?

We’ve tested the product with end users and clients, and have received overwhelmingly positive feedback. People have been pleased with the app's advanced functionality and intuitive design.

We’ve also built a trusting relationship with the team at Space-O Technologies. We’re planning to award them another project that will cost upwards of $100,000.

How effective was the workflow between your team and theirs?

Our teams have worked well together, and we’ve been able to complete everything on time. NP, our project manager, is very knowledgeable, and has expertly guided the development process. Their team has been open in their communication, and we’ve benefited from holding face-to-face meetings and bi-weekly team discussions. They’ve become like an in-house development group for us.

What did you find most impressive about this company?

Unlike other vendors we’ve partnered with, Space-O Technologies truly puts our needs first. Their team is extremely collaborative and highly skilled, and they’ve delivered work that exceeds our expectations. This has been a brilliant partnership.

Are there any areas for improvement?

There are none that I can think of, and I know their management team will continue to drive growth. We are thankful for everyone we have worked with, including Dhara (Senior Software Engineer, Space-O Technologies), Manthan (Mobile Developer, Space-O Technologies), Bhaval (Vice President, Space-O Technologies), and NP.

Please describe your company and your position there.

I’m the CEO and founder of ClickaService. We sell/provide referrals to various local service providers.

For what projects/services did your company hire Space-O Technologies?

We hired Space-O Technologies to design an interactive website application as per the mockups provided to them. 

What were your goals for this project?

We wanted an attractive and simple website that would allow customers to select/source home service providers to do jobs at their properties.

How did you select this vendor?

I shortlisted four vendors. When I visited Rakesh (CEO, Space-O Technologies) at a local business event, I was planning on giving the project to one of the other three companies, but his commitment and professionalism were exactly what I was looking for. Friendly and passionate, I knew he would take pride in delivering my product.

Describe the project and the services they provided in detail.

Space-O was responsible for bringing our website from design to operation. They helped me find a local mock-up designer and then raised many questions to ensure our screens would be linked to and interact with one another correctly. Daily communication and brainstorming helped them recommend better ways of designing key functions.

What was the team composition?

3–4 people were assigned to the first phase, designing the look and feel of the homepage and each of the screens. More resources were used later during the technical stage.

Can you share any information that demonstrates the impact that this project has had on your business?

Though it’s too early to understand the commercial impact on our business, we’re confident the website will be scalable and help us expand into other regions. We’re very optimistic.

How was project management arranged and how effective was it?

The dedication and support of their management was the best part of working with Space-O. They were always following up with us and resolving any issues that arose. Communication wise, they used multiple tools, and we didn’t have any language barriers whatsoever. Likewise, the time zone difference didn’t cause any problems.

What did you find most impressive about this company?

They were communicative, dedicated, and professional. The basis of their success is their hands-on management, but they also prioritize long-term success. They strive to satisfy their customers and deliver on their promises.

Are there any areas for improvement?

There’s little they could improve. Greater detailing of deliverables to avoid confusion would be something, however.

Introduce your business and what you do there.

I’m the co-founder of a technology company.

What challenge were you trying to address with Space-O Technologies?

I hired Space-O Technologies to produce code for my platform.

What was the scope of their involvement?

The team delivered the code.

How did you come to work with Space-O Technologies?

I hired them based on Clutch reviews.

How much have you invested with them?

I spent between $25,000–$50,000.

What is the status of this engagement?

The partnership has ended.

Describe the impact this engagement has had on your business.

We encountered problems after the first deadline. The team tripled our initial quote. We had added to the project, but nearly enough to increase the cost threefold. Originally, Space-O Technologies promised certain pixel development specifications, but the builds did not resemble the design concepts. They refused to match the original promise without charging double the quoted price. According to our domestic development partner, the final software code was low quality and not clean. Also, we believe there were questionable ethical management decisions.  

How was project management handled?

The team was friendly and responsive, but they lacked quality control and did not adhere to our guidelines.

Is there anything that the vendor did well or that you would consider a strength?

They performed small tasks well.

In what specific areas can they improve?

They did not perform satisfactorily with a custom code that would require future updates.

What advice do you have for clients with similar needs to yours?

We have kept the final version of the code that Space-O Technologies delivered. We are happy for others to look at it.

Please describe your company and your position there.

I am a freelance UI/UX designer that creates my own apps. I am also a branding consultant.

For what projects/services did your company hire Space-O Technologies?

I hired Space-O to build an app I designed.

What were your goals for this project?

I wanted to create a user-friendly app for clients to transfer money between themselves and financial companies.

How did you select this vendor?

I sent out over 20 requests for proposals on Upwork, and many of those proposals came back in the form of templated responses. Space-O took the time to review the app and the pieces needed for me to be successful.

Describe the project in detail.

Once I handed over the app designs and user flow, Space-O handled all aspects of the development.

What was the team composition?

My project manager handled the job for most of the process, and then steadily added QA and other team members when needed. In all, I regularly interacted with a team of about four.

Can you share any outcomes from the project that demonstrate progress or success?

Right now, the app is in the testing phase, but it out exactly the way I pictured in terms of functionality. I will refer future UI/UX clients to their team.

How effective was the workflow between your team and theirs?

The team at Space-O was as professional as any team I worked with in the United States.

What did you find most impressive about this company?

Space-O went above and beyond the initial proposal and provided details, feedback, and suggestions that showed me their team thoroughly reviewed my app flow before deciding if it was a project that would fit their skills.

Introduce your business and what you do there.

I’m the founder and CEO of Thirdegree Inc., an app-based social media polling solution. We offer free services for anonymous polling, sharing, and demographic settings for targeted questions.

What challenge were you trying to address with Space-O Technologies?

My co-founder and I had a business plan and initial mock-ups, but lacked the expertise for in-house development. We needed an affordable vendor to supplement resources.

What was the scope of their involvement?

First, we had a kickoff meeting and signed an NDA. We then collaborated on skeleton designs before settling on the final design and flow. Space-O Technologies developed the beta over a five-month period in nighttime sessions to accommodate the time difference. We did test builds each day after their nightly development work. After a series of test builds with QA and QC processes, the team launched the first beta on native iOS and Android platforms. Since the release, we’ve gone through four other functionality additions as well as revisions to the original data.

What is the team composition?

We worked directly with the senior project manager. The rest of the team included a senior developer, a junior developer, one QA specialist, and one QC specialist. Originally, they provided a communications manager, but the project manager took over that role.

How did you come to work with Space-O Technologies?

We looked for iOS and Android developers with experience in QC, QA, and UX/UI design. Additionally, we wanted a project manager to coordinate their team and serve as our single point of contact. We considered both local and international firms before requesting competitive bids from Space-O Technologies and two North American agencies. All three bids included similar estimates for requirements and time, which validated each firm’s expertise. However, Space-O Technologies was the most competitive company due to their expertise and low cost. Given the potential savings, we were willing to accommodate the time difference and geographical restrictions.

How much have you invested with them?

We spent approximately $40,000.

What is the status of this engagement?

We first engaged them in October 2016 and they started development in February 2017. The first beta launched in July 2017 and we have an ongoing partnership with the team.

What evidence can you share that demonstrates the impact of the engagement?

We didn’t know what results were realistic at first, but they exceeded our expectations for functional and complex deliverables. We went from two to 400 users between July–December 2017. The app’s success and positive user feedback resulted from collaborative brainstorming and testing during which they leveraged effective QA and QC to make updates increasingly more efficient and closer to our specifications. Likewise, the cycle between testing, test builds, and launches became more seamless.

How did Space-O Technologies perform from a project management standpoint?

We communicated with the project manager via Skype and WhatsApp on daily basis. The team was available on weekends when issues couldn’t wait until Monday.

What did you find most impressive about them?

They understood our expectations and were receptive to feedback. The team always resolved issues within 12 hours.

Are there any areas they could improve?

They needed to emphasize QA and QC more. We handled those processes at first, but later held a meeting to show them our workflows. That meeting set expectations for best practices.

Any advice for potential customers?

Provide clear instructions without room for misinterpretation. But they can also help set guidelines when the client doesn’t have the pertinent expertise. Also, have QA and QC checklists in place at the start to save time during test builds by ensuring best practices.