Software Things

BACKGROUND

Please describe your company and your position there.

I'm promotion specialist in Silesia FIlm Institute and one of my most important duties is taking care of communication's consistency and clarity. I work with visual identity and copywriting as well as I coordinate the work of subcontractors.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Software Things, and what were your goals?

Our website was created many years ago and had become outdated. We asked students at Fine Arts Academy in Katowice to design a new one for us.

In the meantime we created brand new key visual for the whole company. Since we didn't have in-house developers to invest in a new website, we hired Software Things to design and develop a WordPress site for us.

The team had to face with students' web design and slightly different renewed visual identity and then combine it to make a functioning and visually appealing website.

SOLUTION

How did you select Software Things and what were the deciding factors?

We asked other culture-oriented companies and public art institutes for good recommendations. We were looking for a company that would not mind slow decision-making (on the part of the client), tons of bureaucracy and would be up to date with newest technology and the sense of design at the same time.

Everyone pointed out Software Things.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a kick-off meeting to discuss division of work and preparation of materials for the site. We wanted the site to be built on Wordpress with the use of already existing newsletter tools and the transfer of certain files. At the end of the project, we were offered to use the Netlify tool for security reasons.

How many people from the Software Things team worked with you, and what were their positions?

We worked directly with CEO, Igor Podlawski and were introduced later on to two front-end developers, Nadia Tumidajska and Anna Tomaszkiewicz.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After launching our site, we saw 0% of bounce rate (previous website had 65,29%) and a traffic went up four times. Our visitors love the updated design, a lot of information, files and news are more visible and quicker to find.

People also have a better understanding of what we, as culture institute, do and work on.

Describe their project management style, including communication tools and timeliness.

We were introduced to team's schedule divided to work stages and then were regularny reported on works. The team reached us when they needed some clarification and more information.

Due to the age differences and the level of digital competences of people from our institution, we decided to use e-mail and telephone communication. Software Things Team is very understanding, kind and has high interpersonal skills with an appropriate dose of a sense of humor.

What did you find most impressive or unique about this company?

They gave us professional site that's easy to moderate. They also suggested a modern solution related to website security, stability and speed, which we accepted.

Before launching website, they offered a quick training for people for whom moderating the site on newest Wordpress might be something new.

Are there any areas for improvement or something they could have done differently?

We were able to clarify a few smaller points at the very beginning to save time. However, it was possible to modify them in the course of the work.

BACKGROUND

Please describe your company and your position there.

I'am the owner of marketing/design company serving all types of clients requiring assistance with all kinds of digital needs from logo design, to social marketing.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Software Things, and what were your goals?

We hired Software Things to design and code a paid social media platform allowing all kinds of digital content creators to monetize their creations.

SOLUTION

How did you select this vendor and what were the deciding factors?

We have selected Software Things from group of three web/software developers we spoke to. they seemed most down to earth people not trying to impress us with jargon (which often is the case), but really understood our needs.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had an initial meeting outlining the scope of the project, then series of meetings with designer present where we discussed our brand specific needs from colours to user experience.

The project goal was to create a social media platform handling various media files and payments types. We went with Software Things through the whole process since defining the project details and goals, designing the user interface and implementing back-end and front-end of the application.

How many people from the vendor's team worked with you, and what were their positions?

People involved in the project were:

• project manager
• designer
• two coders

At the early stages I contacted project manager and designer, later it was project manager and coders. At this (final) stage it is mostly a project manager.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The project is nearly finished and there is no measurable outcome as of yet. However all stages have been delivered promptly and as required.

Describe their project management style, including communication tools and timeliness.

We have weekly meetups to discuss ongoing and future stages of the project. after each meeting project manager sums everything up in a memo. We use Jira to overview progress of each stage and to post ideas and comments. We also use WhatsApp for more informal communications

What did you find most impressive or unique about this company?

They are very open minded about our ideas and the communication is fantastic. They help us with the research related to obstacles we have met working on this project, which is quite impressive.

Are there any areas for improvement or something they could have done differently?

Not at the moment, however the project is not finished yet.

BACKGROUND

Please describe your company and your position there.

I'm the Trade Marketing Manager at OPPO Mobile Polska - Global, leading manufacturer of smart devices and innovative solutions.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Software Things?

We hired Software Things to create a Landing Pages that would enable us to present a pre-sale offer to key partners on the retail and operator market in Poland.

SOLUTION

How did you select this vendor and what were the deciding factors?

When selecting a cooperating company, we relied on recommendations from the market. The most important factors for us were the quick implementation of the task, experience on the market and reliability.

Describe the project in detail and walk through the stages of the project.

We've started cooperation with Software Things by defining the goals and deadlines for the task. The company has declared the project completion date and budget.

The company's task was to create 3 versions of the Landing Page for the presale period of our smartphones for the most important partners from the retail and operator market, with whom we are working on a daily basis. Software Things received the initial Landing Pages project and the partners' technical requirements.

Their task was to create a desktop and mobile version, in accordance with the provided layout, taking into account the best practices in the implementation of such projects. Software Things prepared files for approval, implemented comments, and then delivered the final order. Everything within the previously declared time and budget.

How many resources from the vendor's team worked with you, and what were their positions?

In total I worked with the one person Ceo & Co-founder of the company who was Project Manager for us.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Thanks to the Landing Pages prepared by Software Things , we were able to successfully implement communication into the pre-sale process of our new product portfolio and guide the end customer through the purchasing process to conversion.

All our partners, implemented files without any problems and positively assessed their impact on the conversion from marketing campaigns.

How effective was the workflow between your team and theirs?

The project manager was easy to communicate with and provide as much updates as we need. We had phone calls and email communication. The project was delivered on the time and we.

What did you find most impressive or unique about this company?

I was impressed by the very fast and efficient way of working, especially the preparation of the mobile version, which was in line with the guidelines and extremely useful. Many years of Software Things experience were visible in everyday work.

Are there any areas for improvement or something they could have done differently?

I'm satisfied with the quality and pace of work.

BACKGROUND

Please describe your company and your position there.

Our AI-powered data management platforms help Publishers and Advertisers maximize their first party data for precisely targeted audience activation in real time. I am the CTO of the company

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Software Things, and what were your goals?

Our goals were to get help in speeding up a software localization process by extracting localisable content and prepare them for translation

SOLUTION

How did you select this vendor and what were the deciding factors?

Recommendation

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

There was a planning meeting first where we discussed the scope and provided instructions how it should be done. We synced then with the company every few days and monitored the work progress. The technology used was Angular and Javascript

How many people from the vendor's team worked with you, and what were their positions?

1 software engineer 50%

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We saved time and speed up our localization process by 2 weeks.

Describe their project management style, including communication tools and timeliness.

Requirements sent through emails, daily communication via Slack directly with the sw engineer. She committed to our GitHub repository directly.

What did you find most impressive or unique about this company?

Everything went smoothly and there was no issue. On the other hand it was a very small project.

Are there any areas for improvement or something they could have done differently?

The hw they used was too slow for our project but it was changed the next day.

BACKGROUND

Please describe your company and your position there.

We are polish branch of an international pharmaceutical company, Servier is one of the top industry leaders.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Software Things, and what were your goals?

We have hired the Software Things team to help us create a new platform to distribute our webinars (broadcasted live and also accessed through an archive of videos).

SOLUTION

How did you select this vendor and what were the deciding factors?

We were working together thanks to their cooperation with one of our business partner that we were working with to produce our webinars.

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

Software Things team was responsible for the whole project implementation including: project business analysis, UX and UI design, development and daily maintenance. For the project design they were using clickable mockups which was really helpful to decide the details of the final outcome. The development was done iteratively, in the result we have gained reactive, modern and fast platform.

How many resources from the vendor's team worked with you, and what were their positions?

The team was composed of: project manager, back-end developer, front-end developer and graphic designer

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our platform was really well accepted by our clients. All our webinars content is now organized and easy accessible. Our users may also use the calendar to plan their attendance to the future presentations.

What also should be mentioned, despite the hard pandemic 2020 year our company has noticed very dynamic growth and taken the first place as one of the best online presence among the pharmaceutical companies in Poland. The project made with Software Things played its a part in that success.

How effective was the workflow between your team and theirs?

The project management went well, we were communicating on planned status meetings. All the work was done iteratively and on time.

What did you find most impressive or unique about this company?

People.

Are there any areas for improvement or something they could have done differently?

The project management went well, we were communicating on planned status meetings, all the work was done iteratively and on time.

BACKGROUND

Please describe your company and your position there.

We are a non-governmental organization that organizes motorsport competitions on the racetrack. I am the president of the board.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Software Things, and what were your goals?

The need to design a reporting panel arose in connection with the SARS-COV2 pandemic. So far, competition participants reported using a more simple form, which did not allow for sending documents for verification. To replace direct contact, verification had to take place online. That is why a new form was created, which was designed by the Software Things company. The form was constantly improved and adapted to changing legal regulations.

SOLUTION

How did you select this vendor and what were the deciding factors?

The supplier was proposed to us by our business partner, who previously cooperated with the company ST. During the first interview, the ST company showed great interest in the subject and offered favorable price conditions.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

There was an organizational meeting where the representative of ST drew up a project based on the information we provided. Then the design of the online form was presented. The company proposed additional security in logging in. The technologies used are not known to me. The company keeps in touch with me and introduces the suggested changes.

How many people from the vendor's team worked with you, and what were their positions?

Manager - 1 person.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Time savings and better contact with customers.

Describe their project management style, including communication tools and timeliness.

Very good contact by e-mail and telephone. Very good punctuality.

What did you find most impressive or unique about this company?

The company reacted quickly to our changes. The project was complex, but the company was able to put our verbal ideas into a form that worked without errors.

Are there any areas for improvement or something they could have done differently?

We have no room for improvement.

BACKGROUND

Please describe your company and your position there.

I'm part-owner of a design firm that works in the cultural sector.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Software Things, and what were your goals?

We hired Software Things to help out with a number of web development projects. Our goal is to produce products that support the ambitious cultural goals of our clients.

SOLUTION

How did you select this vendor and what were the deciding factors?

A friend of Software Things got in contact with us via a post on the web dev forum here.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We do a lot of wordpress / php sites, often headless using vue / nuxt for the frontend. Most sites are multilingual and have significant requirements for user input forms and unusual graphic design. Software Things has made us two websites and taken over some ongoing maintenance.

How many people from the vendor's team worked with you, and what were their positions?

We have worked with maybe 5 people on the team.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our clients are generally very happy! They feel their sites represent them and work the way they expect.

Describe their project management style, including communication tools and timeliness.

Very helpful, friendly dependable. We have quite a complex and not very well organised set of devops management systems (email, Jira, Gitlab) that are running parallel for various clients. Not always easy to manage, but we are managing.

What did you find most impressive or unique about this company?

They are nice, patient, and generous to our clients.

Are there any areas for improvement or something they could have done differently?

No, we are very grateful!

BACKGROUND

Please describe your company and your position there.

I am specialist at RCKIK Katowice. It’s a regional blood donation unit which operates on most of the upper Silesian voivodeship, we supply with blood one of the most important hospitals in Poland.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Software Things?

Our cooperation with Software Things was a whole digital transformation. We had started with a new website of our institution, this was followed by new websites of our child companies. Our latest realization is a mobile application – Bliscy Krewni – both for Android and iOS.

What were your goals for this project?

The main purpose of our cooperation with Software Things was to help our blood donors to easily get information about our institution, whole blood donation process, and their donations. Our goal was to strengthen our relationship with donors.

SOLUTION

How did you select Software Things?

Software Things were selected from other companies in a public order procedure. They had offered the best price to quality ratio.

Describe the project in detail.

1. Our institution's main website was designed by their sister company Kava and implemented by Software Things. The website was very warm welcomed by our blood donors. 2. Other websites of our children's companies were made in the same design which made our company image coherent. We also really like that managing all of the websites are in one CMS panel. 3. Mobile application dedicated to our blood donors has allowed them to check the history of their donations, see the latest news from our institution, and check current blood level. This type of app is one and the only solution in Poland.

What was the team composition?

We worked with three people from the team (including account manager), as far as we know there were also at least other 3 programmers and one designer.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Projects implemented by Software Things and marketing support done by their sister company Kava has lead us to a 1.5% increase in blood donation in the 2019 year (despite the fact of action reduction).

How effective was the workflow between your team and theirs?

We love the fact that we could work with the whole team, yet there was an account manager responsible for the success of our project. All the processes were well arranged and have ended with great products.

What did you find most impressive about this company?

Most important for us was that they had led through the whole digital transformation process. Moreover, their cooperation with their sister company Kava has allowed us to shorten the decision process and resulted in less work for us.

Are there any areas for improvement?

We don’t have any recommendations.

BACKGROUND

Please describe your company and your position there.

I represent the newly opened (2019) institution in Katowice called Bajka Pana Kleksa - The Center of Science and Culture aimed at promoting Polish cultural heritage and "learn-through-play" idea. Within the company I am responsible for Children`s University project.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Software Things?

We have asked Software Things to cooperate on 3 projects related to our Center: responsive website, web design for the ticketing system and the online shop based on Shoper e-commerce platform.

What were your goals for this project?

Taking into account the fact that we are extremely new on the market, before launching our services we had focused on building brand awareness on local and national level. Through creative web development Software Things helped us to create our unique identity among customers. They also supported us with promoting and selling our first products.

SOLUTION

How did you select this vendor?

Software Things is already well known on the Polish market so basically we`ve heard about the company before. We had one positive testimony from the enterprise we know along with their recommendation and we did some additional research. They turned out to be the best vendor for our project.

Describe the project and the services they provided in detail.

We were provided with responsive website that renders well on desktops, tablets and mobile devices.

The website itself was optimized and connected with our ticketing system based on external platform. The connection was carried out in a very intuitive, failure-free manner allowing customers to easily proceed from reading about the Center to buying the entrance ticket.

Another solution we were provided with was the online shop based on Shoper e-commerce platform. Software Things was responsible for entering the products and the store design.

What was the team composition?

The team was comprised of 5 people. From the very beginning we had very helpful Account Manager assigned to our project who took care of every single question, idea and doubt. We were extremely satisfied with their friendly and helpful approach.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The best evidence for mutual success of the project are the statistics. In first three moths after grand opening, almost 30 thousand visitors came to see our exhibition. We believe that the numbers speak for themselves.

How was project management arranged and how effective was it?

Project management was arranged in a very professional way. Before going into details, we had few brainstorming sessions to redefine our initial ideas and to find some tailor-made solutions. Then we proceeded to the execution of clearly defined activities supervised by our Account Manager. Despite the very short time we had, the project was implemented in a timely manner.

What did you find most impressive about this company?

The most impressive thing about Software Things is that they provide you with out-of-the-box solutions. We also appreciated very quick response time.

Are there any areas for improvement?

There is no area requiring improvement. Everything went great.

BACKGROUND

Please describe your company and your position there.

I am the owner of graphic design agency- Morphing Design. We deal with graphic and web design.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Software Things?

I cooperate with Software Things in projects that require programming and implementation of websites. I also use Software Things services to solve problems related to adapting websites to display at different screen resolutions. I have hired Software Things to implement the website and train the client in how to edit data.

What were your goals for this project?

We wanted to implement a good and responsive website design, in which Software Things will encode all our design solutions and ideas

SOLUTION

How did you select this vendor?

I have worked with Software Things many times and I always use their services first. They are timely and very competent, open to interesting and non-standard solutions that complicate the project but have a positive impact on innovation.

Describe the project and the services they provided in detail.

Implementation of the website designed by us. Software Things based on our layout project transferred the whole composition and mechanisms to the network. Additionally, it trained us to edit content.

What was the team composition?

From the Software Things website, we received a contact with the project supervisor and a contact (in the subject of technical solutions) with the people programming our website.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Certainly, the smoothness of contact allowed for quick reactions during project implementation and even allowed for flexible introduction of minor changes. I think that this approach to the client allowed us to speed up the project finalizations and we could move on to the next business challenges.

How was project management arranged and how effective was it?

In managing the project we could see the experience of Software Things, because they were the ones to guide us smoothly through the stages of project implementation.

What did you find most impressive about this company?

I likes their very quick response time to our comments and questions.

Are there any areas for improvement?

I have not noticed such elements in my cooperation so far