Development Partner for CTOs and Tech Managers

GOLD VERIFIED

The Software House is a custom application development company from Poland established in 2012. We help CTOs, Product Owners and entire businesses get their software products done on time.

✔  BATTLE-TESTED TECHNOLOGIES

  • future-proof web development using Symfony, Node.js, React, Angular, Vue
  • modern mobile development: iOS, Android and React Native

✔  COMPLETE DEVELOPMENT TEAMS

  • 140 engineers working under one roof
  • creators of Kakunin, an open-source E2E testing framework loved by developers
  • speakers at the biggest tech meetups in Poland 

✔  RELIABLE AGILE PROCESS

  • 150+ projects delivered + business-oriented project managers
  • mechanisms for efficient timeline & budget control
  • tools for effective communication: Jira, Slack, Basecamp

✔  CUTTING-EDGE DEVOPS SERVICES

  • independent DevOps special forces and scalable & secure architecture made with Docker, Jenkins and Kubernetes
  • cloud hosting on Amazon Web Services and Google Cloud Storage

✔  TOP-NOTCH QUALITY ASSURANCE

  • dedicated QA team and test automation with our open-source framework Kakunin
  • free code review at the beginning of development process

Estimate your project: [email protected]

 
$10,000+
 
$25 - $49 / hr
 
50 - 249
 Founded
2012
Show all +
Gliwice, Poland
headquarters
  • Dolnych Wałów 8
    Gliwice 44-100
    Poland

Portfolio

Key clients: 

eSky.com, Takamol, Smartum, WieBetaaltWat, Synerise, Worldwide101.com, SpeakersCorner.com, Prisma.com, Deliveryy.com, Prografix, TVT, Child Care Center Software, Smartum, MEDarchiver, Flyo, PAAY

Benefit platform  for over 70 Finnish municipalities Image

Benefit platform for over 70 Finnish municipalities

Being a long-term Arantio partner, The Software House was responsible for the initial business analysis of the project. The idea was to connect with the existing API from Arantio Core and to add customized frontend part of the app. Also, The Software House was responsible for the so-called BFF (backend for frontend) development. 

We’ve created the proxy to connect the brand new frontend with the existing API. The whole

project was managed by our experienced PM, overseeing the team of a variety of specialists. Among them were not only frontend and backend developers, but also QA engineers, testing the product on every stage. Last but not least, the interface of the Vaana platform was designed by UX/UI specialists from The Software House.
ESKY - complex e-commerce platform for online travel agency Image

ESKY - complex e-commerce platform for online travel agency

eSky is an online travel agency that offers services of over 500 000 of hotels and 650 airlines.  The Software House team forms part of a group responsible for designing and building efficient and future-proof platform that enables eSky to grow in international markets. We offered our client the best technical solutions, addressing business challenges of the new platform.

WBW - Bill-splitting app with 1 000 000 downloads Image

WBW - Bill-splitting app with 1 000 000 downloads

WieBetaaltWat (meaning “who pays what”) is a Dutch brand offering solutions for people who share their finances with others. The company decided to invest in web and mobile applications, but couldn’t find qualified developers in the Netherlands. They contacted us and we crafted native iOS and Android apps, as well as a web application based on Angular. Intuitive interface and useful functionalities resulted in over 1 000 000

downloads, and now WieBetaaltWat and The Software House work on expanding to the European market.
Synerise - AI-driven marketing dashboards used by the biggest players Image

Synerise - AI-driven marketing dashboards used by the biggest players

Synerise is a “Growth as a Service” platform offering innovative marketing solutions. The Software House was approached by Synerise and asked for help with the frontend development of their tools. Our leading JavaScript developers used React library to create new dashboards, allowing users to easy personalise their marketing campaigns and gather customer data. These solutions are now recognised by world-famous brands such as

Microsoft, Carrefour and Oriflame.
Smartum - Employee benefit system in Finland with 1 mln users Image

Smartum - Employee benefit system in Finland with 1 mln users

Smartum is an employee benefit provider for Finland. As the company grew, their internal systems turned out to be inefficient. The Software House crafted a completely new administration panel based on PHP Symfony, as well as native iOS and Android applications for end users. Improving the UX on every level resulted in an increased user base and now Smartum is the biggest employee benefits provider in Finland, offering access to

over 20k venues.
Forsah - A tendering platform bringing together 7500 businesses Image

Forsah - A tendering platform bringing together 7500 businesses

Forsah is an announcement board where offers and requests for simple tasks are published. The Software House was involved in Forsah project for 14 months. During this time, 25 developers and the DevOps team were responsible for creating the customised platform that supports the whole tendering workflow. It was the first big implementation where our React.js programmers could really spread their wings and use their vast

knowledge and abilities. 

Forsah’s appeal lies in clear usability and straight-forward workflow – from verifying the company (organiser), displaying the list of applications, comparing offers, manually selecting the right offer and sending a message to the tender winner to finally collecting the payment from the company organising the tender. Simple as that!
Simple and intuitive ticketing system  for events in Switzerland Image

Simple and intuitive ticketing system for events in Switzerland

Ticketpark is a Swiss platform, allowing event organisers to manage their events, with emphasis on ticket reservations and sales. Apart from booking, institutions can communicate with attendees, deliver tickets, issue vouchers, control admission, access customer data and receive feedback. Ticketpark cooperates with theatres, conferences, concert halls, transportation companies, festivals and many more.

The Software

House was chosen due to our proficiency in web development in Symfony. Our main tasks include ensuring a stable technological foundation, developing new features and ongoing maintenance. Among new functionalities suggested by Ticketpark and added by our backend developers, there is CRM panel for event organisers, flexible voucher system, support for large events (with 1000+ seats), mechanisms automating the accounting tasks, and many more. 
 
Modern mobile apps  for Weenect’s GPS trackers Image

Modern mobile apps for Weenect’s GPS trackers

Weenect offers a wide range of GPS trackers, which allow for precise real-time geolocation. With Weenect, you will always know where your pets or family members are. The company has long had a range of mobile apps which allow users to control the trackers and set various parameters for their performance.

Thanks to this combined creativity, we created iOS and Android apps far superior to the original ones. In a short

time, they were downloaded over 100 thousand times and averaged 4.5/5 in reviews. 
Kanaf - Business accelerator program supporting over 1000 startups Image

Kanaf - Business accelerator program supporting over 1000 startups

Kanaf is a platform that allows startups to apply for business accelerator programs and receive advice on putting their ideas into action. It’s a very useful tool for young talents and developing businesses. If the idea is good enough, startups will receive seed funding, office space, mentorship and coaching, access to investors and experts and necessary exposure. 

Kanaf has been created by our PHP and Angular

teams, along with the Product Desing team creating the responsive web design in accordance with UX/UI standards. Just for the purpose of this project, our team invented and implemented a custom open-source tool for translation management - Babelsheet. What’s more, it was one of the first projects where we were used the API Platform framework.
A single platform with countless  event management possibilities Image

A single platform with countless event management possibilities

MindMint is an event management system that helps inexperienced coordinators with handling the organisation process step-by-step. The app includes multiple features: timelines, lists of tasks and requirements, registration of participants along with payment, an interactive wizard to create the promotion website and event agenda, video guides, and more. 

The Software House built, tested, and deployed a hybrid mobile app

for iOS and Android devices, as well as a similar web platform.
Flyo - Customized airport shuttle system  with Android apps Image

Flyo - Customized airport shuttle system with Android apps

The Software House helped PKS Oslo to digitise and automate their offer and it led to the birth of a new brand – Flyo. We’ve started with an in-depth analysis of the project. After that, we’ve come up with an idea to develop a new platform for workflow management (including a route-planning system). We’ve created a web app according to the best responsive web development practices. 

The brand new app allows

travellers to book Oslo Airport transfer in a few straightforward steps. Moreover, we’ve developed Android applications for both the clients (with an integrated payment system) and the drivers.
GDPR-compliant mobile app for personal data management Image

GDPR-compliant mobile app for personal data management

The Software House was chosen to take over the preliminary APIs and improve them. Initially, we were responsible for integrating these APIs into the existing web platform. 

Then, the main goal for us was to develop native applications for Android (Kotlin) and iOS (Swift). Also, we’ve implemented some features, such as a user profile panel, signing in through social media/email profiles and live chat

functionality.

Reviews

Sort by

Product Enhancement for Service Voucher Provider

“…the new version is much more modern and better looking.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Nov. 2017 - Ongoing
Project summary: 

The Software House provides product enhancement services, working on modernizing and developing the look and feel of a software’s UI. They used PHP and Java to develop the new version and add functionalities.

The Reviewer
 
11-50 Employees
 
Helsinki, Finland
Chief Architect, Vaana
 
Verified
The Review
Feedback summary: 

Receiving an array of positive feedback for its modern UI and improved look and feel, the new, enhanced version of the software was completed to a high technical standard. The team responded to any issues or queries promptly and took initiative with ideas and suggestions for improvements.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the chief architect at Vaana. We provide service vouchers for municipalities that individuals can use to get healthcare or social services, instead of relying solely on public services.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with The Software House?

We had an old customer interface that needed to be replaced. The aim was to modernize the platform for further development and modernize the look of the UI.

SOLUTION

What was the scope of their involvement?

They worked on a new version of our software, using Java and PHP. The pilot version is an enhanced version of our old one, with a new look and feel. We’re going to add more functionalities to the interface.

Municipalities use the product to create and manage vouchers that are used to purchase services from providers. The municipalities are one user group of the software, and the other is the service providers. Private companies that offer healthcare, dental, and social services also use it to purchase these services.

What is the team composition?

We have three full-time developers, one part-time tester, and a project manager.

How did you come to work with The Software House?

Our sister company used them to build similar software. We were happy with how that was going so also chose to work with them.

How much have you invested with them?

$200,000.

What is the status of this engagement?

We started working together in November 2017 and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve received really good feedback—the new version is much more modern and better looking. It’s not in full production yet, but we’re happy with how it’s been built. They did everything in the correct technical manner.

How did The Software House perform from a project management standpoint?

They’re very responsive to any queries and are proactive in suggesting new ways to enhance our cooperation. They use good tools and good practices, including Slack, Hangouts, some email, and Jira.

What did you find most impressive about them?

Their technical competency is quite good, and we always feel that know what they’re doing.

Are there any areas they could improve?

There have been some issues with communication. It’s not their fault., as the situation with multiple companies has been very challenging for all parties. We’ve all had a learning experience in that regard.

Do you have any advice for potential customers?

No.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Direct Mailing Platform for Advertising Company

"The took care of everything, from initial analysis to final delivery."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
July 2016 - Sept. 2017
Project summary: 

Software House developed a self-service platform using PHP. They hosted an in-person workshop and scheduled sprints. Testing preceded the final delivery.

The Reviewer
 
51-200 Employees
 
Dębica, Poland
Kamil Smuszkiewicz
VP of E-Commerce, Prografix sp. Z oo
 
Verified
The Review
Feedback summary: 

The platform is a user-friendly and cost-effective solution. The initial analysis helped Software House automate internal processes successfully. The team was efficient and accommodating. They led the entire process seamlessly.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m the VP of e-commerce at Prografix. We provide personalization and direct mailing solutions for company loyalty programs.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Software House?

We wanted to create a user-friendly self-service platform for direct mailing. This tool would enable smaller clients to automate the ordering process.

The build present two main challenges. First, we needed an algorithm that would set prices based on several variables: number of letters, format, and packaging. Second, the platform required a verification system to check entered data—such as home addresses—for misspellings and duplicated content.

What were your goals for this project?

We wanted to be market leaders in Europe for small- and medium-sized businesses. The project was also an opportunity to automate our key processes.

SOLUTION

How did you select this vendor?

We looked for vendors in Southern Poland with expertise in PHP. 

Can you go into detail about the services they provided and the scope of the project?

The Software House hosted a several-day workshop at their headquarters. We prepared a list of desired functionalities and planned development sprints. The team then delivered an early version of the software and conducted testing.

What was the team composition?

We worked with a project manager. Their team included two Symfony developers, one senior frontend developer, and one QA specialist. I acted as the product owner.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The platform was user-friendly and generated a significant amount of business. Additionally, the solution was cost-effective because we no longer had to hire internal supervisors to oversee the ordering process.

During development, the team’s efficient work enabled us to accelerate the timeline. We completed testing faster than expected. The initial analysis enabled The Software House to understand our business goals quickly. Their team started development with impressive speed.

How was project management arranged and how effective was it?

The developers were agile and accommodated our team’s slower decision-making process. Regular meetings and constant contact via Basecamp benefited the partnership.

What did you find most impressive about this company?

The took care of everything, from initial analysis to final delivery.

Are there any areas where they can improve?

Nothing needed improvement.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Application Development for Software Company

“They’re very intelligent and developed a great understanding of our goals.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Apr. 2018 - Nov. 2018
Project summary: 

The Software House built, tested, and deployed a hybrid mobile app for iOS and Android devices. It’s an event management platform that helps coordinators with communication, billing, and ticketing processes.

The Reviewer
 
1-10 Employees
 
Phoenix, Arizona
Brandon Mason
Owner, Torchlight Software
 
Verified
The Review
Feedback summary: 

The delivered product pleased the end client. The Software House worked largely autonomously, efficiently prioritizing their work to complete the development in a timely fashion. They're very knowledgeable and technically capable, which helped them meet expectations in every aspect of the project.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m the owner of Torchlight Software. We’re a Phoenix-based software consultancy.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Software House?

We needed to develop a hybrid event management mobile app for a client. We were on a tight budget, but we still wanted to build a high-quality solution, so we looked for an outside vendor.

What were your goals for this project?

We wanted to deliver a comprehensive event management system for iOS, Android, and web-based devices.

SOLUTION

How did you select this vendor?

We’d worked with The Software House on a previous project, and we were really happy with the results. When we needed more staff on this project, they were the obvious choice.

Can you go into detail about the services they provided and the scope of the project?

The Software House built and tested a hybrid mobile app, then deployed it to both the iOS and Android app stores. They mainly used Node.js and React technologies. The app guides event coordinators towards success through proven management strategies across communication, billing, and ticketing processes. The Software House handled the majority of the work for this platform, building the high-level features and extensive functionalities. With their understanding of technology in relation to our goals, the team alerted us to any risks or gaps in our service that had been exposed during their development process.

What was the team composition?

We worked with three software developers and a QA tester. There was some team turnover, but we have no complaints. They handled the onboarding process for new members, and it was seamless.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The client hasn’t launched the software, but they’re very pleased with the delivered project. We believe this will be a best-in-class application.

How was project management arranged and how effective was it?

We record tasks in Trello and use a Kanban process to manage our work queue. The team has a lot of autonomy in prioritizing tasks and implementation strategies. They’re responsible for pulling requests from our ticketing system and initiating deployments. It has worked out really well. They’re very intelligent and developed a great understanding of our goals.

What did you find most impressive about this company?

Their technical skills are rock solid. They make good decisions, and they bring issues to our attention when necessary.

Are there any areas where they can improve?

I’d like to see more discussions regarding crucial decisions in their Slack channel or be CCed on a Trello card when the developer is uncertain. Sometimes I’m not totally on board with their decisions, so I’d like to be more involved in the conversation. With that said, I understand it is tough to navigate the time difference, so I appreciate that everyone is doing the best that they can.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They’ve worked to accommodate my requests in a timely fashion.
  • 5.0 Cost
    Value / within estimates
    It’s a good value for the quality that they offer.
  • 5.0 Quality
    Service & deliverables
    Their deliveries match the design and there aren’t any issues with the code.
  • 5.0 NPS
    Willing to refer

Mobile App Development for Machinery Company

"Our team considers the app a success."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Aug. 2017 - Sept. 2017
Project summary: 

The Software House built an Android application as a marketing tool. It was created for engineers in the machinery industry to streamline their work and process. The app is currently live.

The Reviewer
 
201-500 Employees
 
Warsaw, Poland
Grzegorz Ziółkowski
Marketing Director CEE, Abplanalp Sp. z o.o.
 
Verified
The Review
Feedback summary: 

The Software House delivered a functional Android application. The app has thousands of downloads, with new users downloading each month. Their team is full of enthusiastic and open-minded people. Customers can expect a dynamic, quality product.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m the marketing director at Abplanalp. We deliver hi-technology in the machining industry.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Software House?

We wanted a simple Android application that could be used by engineers that work on the production floor.

What were your goals for this project?

Mobile technology is just getting prominent in our industry, and we wanted to incorporate it into the client perception of Abplanalp. We aspired to use the app as a marketing channel. For the app to be a success, our company needed it to be useful and reliable. We had one unsuccessful trial, and nothing came of our idea until we met The Software House.

SOLUTION

How did you select this vendor?

The Software House approached us at the ITM trade fair. We had a brief conversation about what we needed, and their team got back to us after a couple of days.

Can you go into detail about the services they provided and the scope of the project?

The idea was to build a calculator for CNC (computer numeric control) machine operators, providing mathematical formulas, tables of data, and an optical protractor for drill head angles. The app also contained a marketing element.

The first part of the application was the smart and quick calculator. We liked that users can get a “real” drill head angle measure by using a cell phone screen to check if the angle is correct. The Software House made the complex data table easy to read on small screens.

The marketing component contained news on trade fairs and the latest information in the industry. It also linked to product information. The section is dynamic, and our team can quickly change it.

What was the team composition?

We worked with an Android developer and a project manager.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Currently, thousands of engineers have downloaded the app. There are 40 new users each month. Our team considers the app a success.

How was project management arranged and how effective was it?

We worked in weekly sprints. The product owner was on our side, and our teams used Basecamp as the primary communication tool.

What did you find most impressive about this company?

The Software House was eager to do something new. We appreciated their open-minded approach and their drive to searching for solutions, even when it doesn’t affect them.

Are there any areas where they can improve?

No, nothing they need to improve on. We were under excellent care. We’ve received feedback that we should launch the app on iOS, so it may be time to work with The Software House again.

5.0
Overall Score Their team did excellent work.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Their team is always on time.
  • 5.0 Cost
    Value / within estimates
    They are affordable.
  • 5.0 Quality
    Service & deliverables
    Our team has no complaints.
  • 5.0 NPS
    Willing to refer
    We've only had great memories during this engagement.

Mobile App Development for B2C Data Platform

“They have a lot of experience in mobile app development, and the entire team is professional.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
June 2018- Ongoing
Project summary: 

The Software House developed native iOS and Android apps. They built features such as chat functionality and user profiles. The app is in testing, and they currently provide advice on mobile app optimization.

The Reviewer
 
1-10 Employees
 
Denmark
Damian Bielawski
Co-Founder, WeAreDavid
 
Verified
The Review
Feedback summary: 

The Software House is communicative and collaborative, working closely with internal teams to maximize the partnership. The app has received positive feedback from test users, who enjoy the UX/UI. The team is highly skilled and takes ownership of the project.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the co-founder of WeAreDavid, a company that facilitates dialogue between companies and private consumers in regard to personal data. We provide ways for private consumers to easily request data from the company, and we help the companies store and modify their consumer data.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with The Software House?

We had a bad experience with our past agencies, and we needed a good partner to do our mobile app development.

SOLUTION

What was the scope of their involvement?

We had a team building our backend services and preliminary APIs, and The Software House improved those APIs and integrated them into the web platform. We have just one user interface for customers on the web and mobile apps, and The Software House is responsible for both the native Android and iOS platforms (written in Java and Swift, respectively). They’ve integrated features such as user profiles, social media login, and chat functionality.

They also provide a dedicated design resource who focuses on the mobile experience and works with our in-house graphic designer. The entire team advises us on technology choices, specifically API implementation and integration. The product is currently live in Denmark and undergoing testing.

What is the team composition?

Our main point of contact is the account manager, and they also provide two full-time mobile resources, a QA engineer, and a mobile lead.

How did you come to work with The Software House?

We wanted a partner who solely focused on mobile dev. I asked around, and a friend recommended The Software House. They approached the project holistically and treated it as their own business, so we decided to hire them.

How much have you invested with them?

We’ve spent $35,000.

What is the status of this engagement?

We’ve been working together since June 2018. They’re in an advisory role right now, helping us optimize the mobile experience.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’re only in the initial testing, but feedback has been highly positive. The UX/UI is great, providing a clean and streamlined experience for users. The Software House is currently gathering lots of data on processing times and error handling.

How did The Software House perform from a project management standpoint?

We have biweekly sessions with the account manager and weekly sessions with the dev team. They’ve been extremely helpful in making sure we’re all on the same page and optimizing our partnership. We use Slack, Trello, and Jira to communicate and track progress. They proactively include me in their process, and they work closely with our other teams to facilitate communication.

What did you find most impressive about them?

They have a lot of experience in mobile app development, and the entire team is professional. They provide great advice, which is something we wanted in a partner.

Are there any areas they could improve?

No, I’m extremely happy with their service. I don’t have anything to complain about.

Do you have any advice for future clients of theirs?

Have all teams collaborate to improve the project.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They always deliver on time.
  • 5.0 Cost
    Value / within estimates
    They’re not the cheapest, but they’re a good price.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I'd absolutely recommend them.

Web Dev & Maintenance for IT Solutions Company

“The developers on their team are amazing to work with and communicate well.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Mar. 2018 - Ongoing
Project summary: 

The Software House develops new tools to enhance a site’s UX each quarter including an RFP feature. The team built a function for the admin panel that displays and visualizes site performance metrics.

The Reviewer
 
201-500 Employees
 
Saudi Arabia
Alaa Olabi
Product Owner, Takamol Holding
 
Verified
The Review
Feedback summary: 

The Software House has delivered numerous useful developments for users and management alike. Their deliverables facilitate business intelligence and make the site easier to navigate. Users now give it a higher satisfaction rate. The team is timely and organized. 

 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the product owner at Takamol Holding, an IT solutions company. We have many services that help small and medium enterprises improve from a technical or business perspective. Most development projects for social services take three months. 

I’ve been working here around five months. My role is to communicate with The Software House, our team, and the users and try to come up with the service. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with The Software House?

Our website was very basic. We needed to enhance the UX.

SOLUTION

What was the scope of their involvement?

The Software House delivers the features we specify each quarter. During the following quarter, we start another partnership. I describe features I have in mind, and they give me advice based on their experience and tell me what they can do. Aside from development, they also maintain our website. If we have any issues or bugs, they’re in charge of solving the problem and providing support.

We recently launched a new homepage redesign and introduced a new RFP feature for our users. Before, we only had a request for quotation feature. The team helped us create a chat function for suppliers and buyers to communicate. With their support, we’ve added 12 new features to enhance the UX and make the website more user-friendly.

I write user stories in Jira for The Software House to use. They ask for more explanation if needed. I also usually share wireframes that describe the videos and images we need in detail. I also prioritize the tasks based on high, medium, or low importance.

What is the team composition? 

We follow the Agile methodology with a scrum master, one developer each for frontend, backend, and to support operations. A QA resource was involved during the last quarter for testing. I’m the project owner.

How did you come to work with The Software House?

We considered two vendors and received many positive recommendations for The Software House.  

How much have you invested with them?

We’ve spent $100,000 so far.

What is the status of this engagement?

We started working together in March 2018, and our work is ongoing.
 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

When we first launched, our website had very low satisfaction rates. The Software House solved a lot of problems and made it clear and user-friendly. After implementing new features and completing more development, the satisfaction rate has increased in a significant way.

The Software House developed tools we can use as admins. A business intelligence feature shows the website’s performance.  Visualizations improved the reports and helped us present information to our management. 

The developers on their team are amazing to work with and communicate well. They’re always on time and are willing to listen. They work even later than the hours we’ve agreed on.

How did The Software House perform from a project management standpoint?

The Software House meets all our deadlines. They’re always on time and available to help. Even when we change requirements, they’re still able to finish on time. We use Jira and have Slack channels for development and support. We have video calls through Zoom and hold weekly meetings to discuss progress and status. 

Right before we launch new features, we host a demo meeting. Once a feature is done, they usually deploy it to the user acceptance testing environment (UAT) for me to test. When it works as expected, we deploy it to production, which is the actual website. We meet again to follow up afterward to make sure it’s working. 

What did you find most impressive about them?

We want to keep working with The Software House as much as we can. It’s incredible how they’re always on time and meet every deadline we set. They’re highly professional and work diligently to ensure they do everything the way we like, even if we change the requirements during development. They’re very professional. We rarely cancel meetings because they’re always able to attend. They even work night and weekends. 

Are there any areas they could improve?

No. We’re very happy with The Software House.

Do you have any advice for potential customers?

 I highly recommend The Software House to any company. There’s a huge difference in the comparison between the website when it first launched and the current version. I credit that improvement to their hard work. They’re impressively qualified and can handle any challenge.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
    It’s a little too expensive.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Software Development for AI Marketing Ecosystem

"They were clearly interested in our long-term success."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Jan. 2018 - Ongoing
Project summary: 

To free internal staff for higher priority tasks, The Software House completed various UX and code improvements to an existing frontend. 

The Reviewer
 
51-200 Employees
 
Kraków, Poland
Miłosz Baluś
CTO, Synerise S.A.
 
Verified
The Review
Feedback summary: 

The Software House quickly and seamlessly integrated all changes into the extant architecture. Providing confident, experienced assistance and a forward-thinking approach, the team implemented upgrades that ensured the platform’s future stability and scalability.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

My company creates solutions for a number of verticals, including e-commerce, banking, and retail, based on proprietary AI algorithms. I am the CTO, responsible for IT development and technology optimization.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Software House?

We hired The Software House to complete some UX work, including frontend improvements, code enhancements, and additional features. Our internal team was stretched to its limit, and this was the best way to quickly produce the results we wanted. 

What were your goals for this project?

The goal was to complete the required changes and improvements while minimizing the demand on our internal team and allowing them to focus on existing projects. We also wanted a high-quality solution that would integrate well with our software architecture and facilitate easy future expansion.

SOLUTION

How did you select this vendor?

The recommendations from colleagues in a similar field were more convincing than any sales or marketing efforts. They had very positive things to say about their experience with The Software House; we trusted their informed opinion, and we were familiar with the results. 

Can you go into detail about the services they provided and the scope of the project?

They optimized and future-proofed specific elements of the frontend and coding capabilities, including the code base and review. We also collaborated on a new campaign service app built from scratch. 

What was the team composition?

We worked closely with a project manager and lead developers.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Though this is not the kind of project that generates metrics, we are happy with the results and our internal IT team is impressed with its seamless integration into our existing architecture.

How was project management arranged and how effective was it?

They were very well organized, providing a dedicated contact person and team. The ability to quickly and easily establish communication channels as necessary allowed us to articulate issues or input and receive responses without trouble. 

What did you find most impressive about this company?

The Software House was proactive and fully engaged with our needs. We felt like we had a true partner throughout the process. The knowledge and processes they shared with us during the collaboration made us better. We particularly appreciated that they were assertive when necessary and explained how their recommendations and actions would best meet our needs. They were clearly interested in our long-term success, investing the time and effort to forecast potential issues that might arise at the conclusion of the project.

Are there any areas where they can improve?

Nothing comes to mind. The Software House impressed us in every way. We are extremely satisfied with their work and confident that we could not have chosen a better partner for this project.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Extranet Development for Digital Transaction Platform

"The Software House is the complete package."

Quality: 
4.5
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Aug. 2017 - Ongoing
Project summary: 

To satisfy an extensive requirements list, The Software House developed and updated an Extranet platform. Improvements included an upgraded UI/UX, improved scalability, and expanded customer capabilities.

The Reviewer
 
1-10 Employees
 
Helsinki, Finland
Masood Arai
CEO, Arantio
 
Verified
The Review
Feedback summary: 

The new Extranet has received early positive feedback. The Software House provides seamless, effective, and adaptable project management despite changes in personnel. Professional and intuitive, the team quickly grasped the project’s function and intent and delivered a full turnkey solution. 

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Arantio provides a platform that empowers our customers to digitalize their business transactions and beyond. We serve a variety of industries, including restaurants, hotels, festivals, amusement parks, charities, and employee benefits.  

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Software House?

We hired The Software House for two reasons: 1) to update our Extranet technology with new UX/UI, and 2) to balance our workload with ongoing support and new technology upgrades.

What were your goals for this project?

We had six goals for this project: 1) update the technology as soon as possible; 2) develop a new UX/UI; 3) improve our customers’ capability for self-configuration; 4) move toward a service-as-a-software platform; 5) secure our ability to deliver excellent and scalable quality; and 6) ensure our customers were satisfied with deliveries.

SOLUTION

How did you select this vendor?

We knew of them from some other development work that they had done for one of our customers. Their experience and work methodology fit us perfectly.

Can you go into detail about the services they provided and the scope of the project?

The Software House had full rein for the Extranet development and update, delivering an end-to-end solution. We spent two full days walking through the whole Extranet and the way our customers use it; The Software House quickly understood both the platform’s function and our intent and was able to offer us immediate, detailed solution suggestions. 

What was the team composition?

Our dedicated team included a project manager, a UX lead and designer, and back- and frontend developers. Despite some changes in personnel and overall team growth, our deliverables have not been impacted. They manage operations very professionally. 

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Our customers love the early stages of the new Extranet. They have yet to integrate it into their daily usage, so any concrete feedback is still premature.  

How was project management arranged and how effective was it?

Our assigned project manager has worked very effectively to maintain the quality of deliverables and adhere to the established deadlines. As the project has progressed, he, too, has matured and become even better. We had weekly meetings throughout the project and have communicated primarily via Slack. 

What did you find most impressive about this company?

The Software House is the complete package. There is not one thing that stands out more than another. 

Are there any areas where they can improve?

I have a hard time finding any area of improvements.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Software Dev for Airport Transportation Company

“They built the product I wanted which is still running with no bugs.”

Quality: 
4.5
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Feb. 2015 - Feb. 2017
Project summary: 

Using Symfony 2, PHP, and AngularJS, The Software House built the software needed to automate operations. The system uses travelers’ addresses to develop the most efficient route and delivery to the airport.

The Reviewer
 
11-50 Employees
 
Oslo, Norway
Product Manager, Transportation Service Company
 
Verified
The Review
Feedback summary: 

Software House successfully automated the processes resulting in increased productivity and capability to increase the scale of the business. Previously, a staff person could serve 80 people in one day, but can now serve 450 or more in one day. The team did a great job of communicating.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am a product manager for a transportation service company that provides shared transportation to the airport. We receive reservations from people who are going on the same flight, and then we set up a route for the driver to pick everyone up and drive them to the airport.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with The Software House?

We wanted to automate our processes. Previously, everything had been done manually. We had to automate things to scale the business.

SOLUTION

What was the scope of their involvement?

They built the software for the booking process and the admin panel. They used Symfony 2 and PHP and AngularJS for the frontend.

Although the project is complete, we have a few new pieces we want to implement, and we will probably work together with them again.

What is the team composition?

I was the project manager and leader. At some points when I had too much work, they put in an external project manager. I mostly worked with the developers, and we also had a designer.

How did you come to work with The Software House?

I found them online. I had calls with a few companies, but following my call with The Software House, I thought they were the best choice.

How much have you invested in them?

We spent around $70,000.

What is the status of this engagement?

We began working together in February 2015, and it was completed in February of 2017.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We pull the flight data from the API, and our staff can easily assign passengers to it. Previously, one person could serve 80 people per day, planning the route and informing clients of the pickup time. We have increased our efficiency. Now, we are able to serve 450 people or more per day.

How did The Software House perform from a project management standpoint?

We used Trello to track the project. We had almost daily Skype video meetings, and we also communicated through email.

What did you find most impressive about them?

They communicate very well. If there were delays, they informed us. I was always aware of what was going on.

Are there any areas they could improve?

I am very satisfied. I don’t have any negative feedback.

Do you have any advice for potential customers?

Do your homework and have clearly defined goals and ideas of what you want to achieve before jumping in and starting the programming.

4.5
Overall Score All in all, I am really happy. They built the product I wanted which is still running with no bugs.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They were very good. There weren’t many delays, but they informed me if there were.
  • 4.5 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
    We haven’t had any problems or bugs.
  • 5.0 NPS
    Willing to refer
    I would absolutely refer them.

Shift Management Solution Developed for Manufacturing Firm

“One of the biggest pros of working with them is their constant will to develop the best product possible.”

Quality: 
4.5
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Dec. 2015 - Ongoing
Project summary: 

The Software House developed a shift management system to improve productivity. The automated solution is designed to replace an obsolete and entirely manual process. 

The Reviewer
 
501-1,000 Employees
 
Zaventem, Belgium
Operating Unit Manager
 
Verified
The Review
Feedback summary: 

The platform's launch reduced worker downtime and increased output in only a few months. Reliable project management and access to a wide range of expertise make The Software House an ideal partner. 

The client submitted this review online.

BACKGROUND

Introduce your business and what you do there.

The business is a world-class supplier in the design and manufacturing of high lift structures, complex mechanical assemblies, and major structural components. We have worked hard to diversify our customer base within the international aerospace industry through our ability to offer engineering solutions in a competitive landscape. Our industrial sites are equipped with state-of-the-art production machinery. This way we can produce even tighter product tolerances on highly complex components in a variety of materials. We integrate modern facilities in surface treatment and sub-assembly helping to fulfill customers' process requirements.

Our facilities include Manufacturing Execution Systems with online production tracking, machine uptime monitoring (OEE) and Statistical Process Control. Uptime of the machines is continuously improved by Total Productive Maintenance programs and Quick Change Over systems (SMED).

I have been working for this business for more than eight years and have been responsible for planning, supply chain, procurement, and production. I am currently in charge of operations as Operating Unit Manager.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with The Software House?

We reached out to The Software House as we needed a bespoke solution for improving our processes. We wanted to completely integrate planning, scheduling, and execution on the production floor. Before the implementation of the new solution, we relied on Excel, manual notes, and informal communication – and it was never smooth or clear.

SOLUTION

What was the scope of their involvement?

The Software House developed a bespoke shift management system. With the new software, we can manage employees and machines according to the correct skill set, considering numerous variables like 24-hour operations. The whole production process is almost totally automated; we can predict possible obstacles and find countermeasures ahead of time, avoiding any lost time or productivity.

How did you come to work with The Software House?

Observing the problems with shift management, I decided that introducing bespoke software might be the best solution. I contacted The Software House, as I had worked with some of their people before. After preliminary consultations, I was convinced that they were the right team for the job.

What is the status of this engagement?

We continue the collaboration. It took us a while to stop using manual tools and informal communication for managing the shifts, but all of our processes are now based on the new, bespoke software. As we collect feedback, we present it to The Software House so they can add new functionalities to the system.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

One of the biggest pros of working with them is their constant will to develop the best product possible. They do not hesitate to inform you when you are wrong and to propose better solutions. The result is software that helps you achieve all the business goals you pursued when beginning the collaboration. Our bespoke system was introduced a few months ago, but we already can say that the workflow has significantly improved and down times were reduced to a minimum.

How did The Software House perform from a project management standpoint?

I usually talk to the project manager who supervises the development team working on our product. The communication was always effective and I felt informed about the progress on a daily basis. When I wanted to talk about technical details, there was always a possibility to discuss them with particular developers as they all spoke English fluently. The whole development process was smooth, because of the agile software development principles applied.

When beginning the collaboration with The Software House, don’t think about the final product. Try to present the problems you want to be solved and your business goals. They have invaluable experience in analyzing your exact needs and transforming them into a working software product.

Are there any areas The Software House could improve?

We had a lot of collaboration and communication. Sometimes face-to-face communication is needed for these projects, but their tools, knowledge, and solutions bridged this gap for a successful project.

5.0
Overall Score I would use them again.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They met the deadline for each phase as estimated.
  • 4.5 Cost
    Value / within estimates
    They offer good solutions for their cost.
  • 4.5 Quality
    Service & deliverables
    They did an amazing job in the overall final product and providing a workable solution.
  • 5.0 NPS
    Willing to refer
    Yes, I would recommend them.
Verification

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GOLD VERIFIED
Business Entity
Business Entity Name
THE SOFTWARE HOUSE SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ
Status
Active
Jurisdiction of Formation
Poland
Id
PL 5272680543
Date of Formation
Oct 4, 2012
Last updated
Feb 6, 2019
Payment & Legal Filings
International Credit Risk Assessment

Per our methodology, the International Credit Risk Assessment rating is determined by our analysis of a credit report and third-party data.

Very Low Risk
Last updated
Jul 29, 2019
Client Reviews
VERIFIED CLIENT REVIEWS
40
OVERALL REVIEW RATING
4.9
Source
Clutch
LAST UPDATED
September 28, 2020