Usable web & mobile apps for startups

About

We are a Polish software house focused on delivering quality, user-friendly web and mobile apps as well as online systems based on scalable solutions.

Technologies

We use JavaScript, NodeJS, Ruby on Rails, Python, React, AngularJS, HTML5, NodeJS, PHP, React Native, iOS and Android, along with User-Centred Design to deliver reliable and functional products.

Experience

We have a vast experience in developing software for startup clients from all over the world - USA, UK, Australia, Germany, Denmark, Ireland, Norway and UAE to name just a few. Head over to our portfolio to see reviews and examples of our work.

By hiring us, you can rest assured your project is in good hands. Forget your typical outsourcing concerns and let us support your startup's success.

Knowledge

To find out more visit our blog - rst-it.com/blog, where we share our experience and know-how in web and mobile technology.

 

 
$5,000+
 
$50 - $99 / hr
 
10 - 49
 Founded
2005
Software Brothers
Skarbowców 23b
Wroclaw, DO 53-025
Poland

Portfolio

Key clients: 

InfoGym, elGrocer, Triteq, Terp, Trans.eu, Ripple Inc., WonderWoof, EasyTranslate, Eduvee, BetterTaxi, ftrack, Samsung

Baikingu

Baikingu is a comprehensive retail management solution for business owners around the world.

The challenge:

Baikingu presented a complex project, with a deep feature list. The system had to cover the whole retail process from stock to refunds. Infrastructure was also a major consideration in the creation, maintenance and monitoring of the project. To meet these challenges we went into full startup mode on Baikingu - using new tools, researching new markets and even managing customer support during the launch phase.

What we did:

Frontend Development;

Backend Development;

DevOps;

Architecture Design;

Customer Support;

Design Consultation.

Bingli

Bingli is an AI-powered anamnesis platform that provides efficient health tools to help doctors make the right diagnosis.

The challenge:

To deliver a machine learning-based app, designed to improve and shorten the appointment with a doctor, thanks to a preliminary analysis of symptoms provided by the patient. 

What we did:

UX/UI Design;

Front-end Development;

Back-end Development;

Machine Learning Engine Development.

InfoGym is the ultimate fitness app and the only one you’ll ever need to plan your gym workouts and track the progress. Thanks to advanced 3D animations you will be sure how to exercise in a safe and efficient manner and a slick statistics module will provide an easy access to an abundance of real-time statistics. On top of it all, you can quickly communicate with your personal trainer and book a guided session.

Wonderwoof is a mobile Android app, integrated with Wonderwoof BowTie wearable device. It allows users to create personalized profiles for their dogs, track their activity (with badges as awards) and connect with other users. We also managed to add functionalities such as reminders, daily summaries and reports (statistics of a dog’s activities - rest, play and walk). The app synchronizes with dog’s race, weight and age.

elGrocer

el Grocer is an Android and iPhone app which allows users to shop from grocery stores nearby in Dubai (by both “shopping by items” and “shopping by stores”) with no changes in price. We have implemented various additional functionalities such as promo codes, search options and managing the regions of delivery. Additionally we have integrated it with Google Analytics, PushWoosh, Helpshift and Intercom to collect user data and improve UX.

Easy TalQ

TalQ is a natively developed Android and iOS app that connects interpreters and their clients. The app allows people around the world to book interpretation services in any language for a specific time.During the interpretation process, the app displays a live video preview of the speaker, the interpreter and the client, allowing them to pick up nonverbal cues and communicate more efficiently.

ftrack Go

ftrack Go is an iOS and Android project management app. It allows users to track production process and time, involve clients in ongoing projects and much more. This mobile app also possesses many reporting features, making it easy to analyze business data efficiently thanks to the intuitive interface.

Hytch (now 4Scotty)

Hytch is a web application offering IT talent auctions which allows users to source employees and build a team in a fast and efficient way as well as easily outsource a single project.

EduVee

Eduvee is a cross-platform exam preparation app for students offering in-depth multimedia study guide materials and thousands of quizzes as well as exam-style questions.

Demish

Demish.com has asked us to develop a web app with clothing templates from your favorite designers, fully adjustable to your liking. With this free intuitive application you can easily create your individual project by selecting materials, colors and accessories and then have it delivered to your home.

With BetterTaxi you can book your cab anywhere in Germany and soon worldwide.

AdGames

AdGames is a system which allows you to generate iPhone and Android games via your web browser. You just edit a game template by adding a logo or making changes in the design and the game is rendered to a file which can be the submitted to AppStore or Google Play.

Market.pl

Market.pl is a platform which puts together products from different webshops into a collection and offers them at a more competitive price. A very clear and coherent design makes Market.pl very user-appealing, which has a strong impact on sales conversion.

Smart Lunch

SmartLunch is a mobile app which allows company staff to order their lunch meals straight from their mobile device. The app is connected to a web platform used by the restaurant owners to manage their offer and the entire system also comprises of an app allowing for non-cash payments for meals at the restaurants.

Reviews

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Mobile App Dev. for Fitness Trainings & Workouts

Everyone was on the same team, just like having them as our own employees.”

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Feb. 2016 - Dec. 2016
Project summary: 

RST IT developed iOS and Android apps, using finished designs as the framework. Active collaboration and integration with the internal team were top priorities.

The Reviewer
 
1-10 Employees
 
Haugesund, Rogaland, Norway
Tor Ivar Vage
Owner, Infogym
 
Verified
The Review
Feedback summary: 

Unlike other firms, RST IT gets involved with a project and provides insightful feedback to make the best product possible. In the first two weeks of launch, 50,000 users downloaded the app. High-quality work resulted in another project with RST IT.

BACKGROUND

Introduce your business and what you do there.

I’m the owner and CEO of Infogym, a company that focuses on the relationship between the gym, the personal trainer, and the user of the gym. We’ve developed two applications: one is free for everyday users which can be used like any other fitness app, with exercises, fitness routines and tracking, but we use 3D animation instead of videos to give users a better view of their exercise. The second application is the professional, paid version for trainers. They can connect with a user, much like Facebook friend requests, and create workouts and routines on their behalf, track workouts through scheduled sessions, and have full access to users’ statistics and workout diaries.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with RST IT?

We have an in-house development team for backend and API work, but we had raised money and wanted to develop the frontend applications quicker than we would have done internally.

SOLUTION

What was the scope of their involvement?

RST IT developed our iOS and Android applications (the trainer app is also available on iPads). We also have a mobile-friendly web version developed in-house by our team.

We provided documentation for our in-house APIs, along with requirements for how we wanted to build the apps. We also provided finished designs, not just wireframes. This helped the team see the finalized version, and they also completed the web version and created user stories.

What is the team composition?

We started with one project manager and, at one point, had around six people from their team working on the apps. We scaled it up and down as needed and had the ability to change speed, unlike with our internal team.

How did you come to work with RST IT?

We went on AngelList and a few niche sites, where we were approached by RST IT. We had a chat, and we decided to hire them.

How much have you invested with them?

The cost of their work was around $200,000.

What is the status of this engagement?

We started working with RST IT in February 2016. The free version was launched around December, and the trainer app was launched in June 2017.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

In the first couple of weeks, we were the number one free app in Norway and Singapore, and the number one fitness app in the U.K. and Australia. In two weeks, we attracted 50,000 users.

The grade point average score they use for code quality is the highest we’ve ever seen.

I work for another company building a POS system, and, based on my experience with RST IT, I brought them into this other company as well, which shows how happy we are with them.

How did RST IT perform from a project management standpoint?

We had to change project managers, but the new one took over and did a fantastic job. Having a team like ours, with 4–6 outsourced people, we definitely needed a project manager to handle all communication.

We used JIRA for tracking the project—tasks, bugs, issues and so on—and Slack for communication. The language barrier caused some issues, but being in the same time zone helped, and RST IT has been responsive. We felt the manager was working fulltime with us, even though he had other engagements.

What did you find most impressive about them?

They provided a lot of help on user-friendliness. The app improved a lot because of the feedback from RST IT’s project manager and developer. We have tried a lot of offshore companies from India, Vietnam, Sri Lanka and so on—they would make whatever they were told, and didn’t care if it didn’t work. We didn’t have this feeling with RST IT. Everyone was on the same team, just like having them as our own employees.

They’re not afraid of telling me when I have a bad idea, and it’s something I appreciated. It felt like the developers cared and were proud of what they were making.

Are there any areas they could improve?

The biggest challenges we’ve had were around planning. They have experience working with clients like us, but we don’t have experience working with other software houses, so the matter came down to RST IT knowing to ask the right questions without us prompting them.

Do you have any advice for future clients of theirs?

For any outsourcing project, it’s important to plan everything. It’ll make everything so much smoother because you won’t have any arguments over last-minute changes.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
    There were some small issues, many of which were on us.
  • 5.0 Cost
    Value / within estimates
    Compared to others, RST IT has the same code quality for a better price.
  • 5.0 Quality
    Service & deliverables
    – The code quality has been consistently the highest we’ve seen.
  • 5.0 NPS
    Willing to refer

Redeveloped Product for Internet Startup

"Our contact from [them] has been available and keen to not only respond to our questions but also to inquire about our satisfaction."

Quality: 
4.0
Schedule: 
4.0
Cost: 
4.0
Willing to refer: 
4.5
The Project
 
Confidential
 
Feb. 2016 - Ongoing
Project summary: 

RST took an existing geo-locational solution built with obsolete technology and developed several similar MVPs for subsequent testing and ongoing enhancement. 

The Reviewer
 
1-10 Employees
 
London, United Kingdom
Richard Clarke
COO, Traces.io
 
Verified
The Review
Feedback summary: 

The quality of assigned engineers can sometimes vary, but RST is always more than willing to adjust resources whenever necessary. 

BACKGROUND

Introduce your business and what you do there.

We have developed a location-based enterprise platform called Tracers, as well as a consumer app for location-based messaging. I am the COO of the company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with RST IT?

We were employing developers in London but ultimately figured that RST IT could provide more flexibility and cost savings, with the same skill level. We were changing our software relatively quickly and wanted to have access to resources relevant to our particular needs at one time. We had been using a mixture of recruitment consultants and other resources in the industry, but none worked the way we had intended. 

SOLUTION

What was the scope of their involvement?

RST IT developed new features for our platforms. We needed to put together MVPs [minimum viable products] quickly and relatively cheaply, so RST IT initially rewrote the frontend and backend of our apps almost completely from scratch. Our backend was developed with an obsolete technology, which clearly wasn't a long-term solution because it has been subsequently shut down. During the redevelopment process, RST IT made valuable suggestions and implemented new features.

We have used six developers and a part-time project lead from their team. I was responsible for managing the project on our side.

How did you come to work with RST IT?

I don't remember what our initial contact with RST IT was, but I believe that they had been in touch with our CEO. RST IT called me and we talked through what we were looking for. They seemed to be a good fit.

What is the status of this engagement?

We started working with RST IT at the beginning of 2016.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

One of the things we wanted was for RST IT to turn our MVPs into scalable solutions. They created an app that could work reliably with a large user base. We are working with Viacom, who wanted to know that our app would be stable, and assigned developers who tested the app's performance and scalability. They were very happy with the results of their tests. 

How did RST IT perform from a project management standpoint?

The answer is very much developer-dependent. We have worked with a few resources that, quite honestly, weren't as productive as the rest, so the team has been subsequently adjusted. The good developers from RST IT are really very good, so anyone being measured against them will have to work hard in order to achieve the same results.

We've used JIRA, Trello, and Slack for our collaboration with RST IT. JIRA proved a bit too complex for our needs, so we've mainly only used the other two tools.

What did you find most impressive about RST IT?

RST IT is the only outfit of this kind that I've used, so it would be hard to compare them to anything similar. Our contact from RST IT has been available and keen to not only respond to our questions but also to inquire about our satisfaction. He has been the person who pulled everything together on RST IT's end, checking if we were happy.

Are there any areas RST IT could improve?

RST IT could always work cheaper and faster, but this isn't really a criticism. This is more of a general commentary on the nature of tech services.

4.5
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 4.5 NPS
    Willing to refer

Software Development For Online Fashion Marketplace

"RST IT had very good team dynamics with strong quality assurance practices."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
Project summary: 

RST IT designed a marketing application and integrated the software with existing project elements. During the project they provided quality assurance, acceptance testing, and implementation.

The Reviewer
 
11-50 Employees
 
Mumbai, India
COO, Online Marketplace Startup
 
Verified
The Review
Feedback summary: 

RST IT expertly managed every stage of the process, delivering each milestone on time and within budget. The team provided outstanding quality assurance. They earned praise for their clear communication practices and efficient team dynamics. 

BACKGROUND

Please give me a brief description of your company.

We are sSquares, a startup that creates digital social marketing applications and an online marketplace for fashion retailers.

What is your role at the company?

I am the Chief Operating Officer.

OPPORTUNITY / CHALLENGE

What was the business challenge that you were trying to address when you approached RST IT?

We needed to outsource the software development of our social application which will integrate to our existing internet retail marketplace project. We wanted to create a product which met the designs and requirements we presented so that it integrated seamlessly with our existing internet project. Our goal was to ensure that this product was delivered on time, with high quality assurance, and within budget.

SOLUTION

Can you tell me about the scope of the project?

We presented RST IT with our requirements for definition, logical design overview, test specifications, and graphic design. RST IT was responsible for implementing this with the physical design, implementation programming, and testing. RST IT also provided project management, who worked closely with our team in ensuring the requirements were understood and the project was delivered on time. They also provided integration and acceptance testing. With RST IT’s strong quality assurance practices, we were able to work well together in partnership on the project.

What was your process for selecting RST IT to work with?

We approached 5 different software development companies that had a good reputation and received quotes which we further evaluated. RST IT gave us the best proposal.

Can you give us a sense of the size of the project in dollar terms or personnel work hours?

This was a medium sized project, but I’d rather keep the cost confidential.

When was the project started and completed, or is it ongoing?

We started requirements, logical design overview, definition, and presentation to RST IT in August of 2015. All the graphic design and documentation had already been prepared well in advance by us. RST IT started physical design and implementation in October of 2015 and completed the work at the end of February of 2016.

RESULTS & FEEDBACK

What were the results of the project, and are there any metrics you can share?

The project was delivered on time and within budget.

The project was broken up into sprints which were implemented, tested, integrated and analyzed in terms of quality control, schedule, and budget risk. Each sprint was managed by both parties and delivered on time. RST IT also added extra small features on their own initiative which worked well with the user experience of the software application.

RST IT had very good team dynamics with strong quality assurance practices. We would be happy to use them again for any future outsourcing.

When working with them, was there anything unique or special about them compared to other companies that you may have worked with?

They were very efficient in their approach to different aspects of the project, and also given that our employees are from a computer science background, we recognized that they were very professional in software quality assurance practices which is key to a successful project. They also communicated very well and worked in a fair partnership in negotiations.

Looking back on the project, is there any area that they could improve or you would do differently?

I think that in hindsight we would have liked to have discovered them earlier.

What advice would you give to a future client of theirs?

Our key approach was to understand the importance of good quality assurance practices to work well with RST IT. Through this, we were able to succeed in completing a project that we are happy with and was a good experience for our team.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Mobile App Development for Grocery Delivery Service

"[T]hey have the feel of a startup and understand our mentality."

Quality: 
5.0
Schedule: 
4.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
Project summary: 

RST IT developed two apps for a grocery service: one for inventory management and one for customer interaction. Both required scalable cloud infrastructure, geo-sensing, and search capabilities.

The Reviewer
 
1-10 employees
 
Dubai
CTO, El Grocer
 
Verified
The Review
Feedback summary: 

RST IT communicated well and completed projects on time even when schedules changed unexpectedly. Upper management was personally involved through the entire process. The team understood startup challenges, and met those difficulties with a creative, fluid development style.

BACKGROUND

Please describe your organization.

We are a startup company in Dubai, providing grocery delivery services. We are similar to Intercart, but with a different slant. Consumers can download our app and order groceries which are delivered by each shop independently. We don't use freelancers who actually pick up the products and deliver them. The platform we've built works by partnering up with as many grocery stores as possible, which then take care of deliveries themselves.

What is your position?

I am the Chief Technology Officer [CTO].

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with RST IT?

Unlike other models, we're heavily dependent on grocery stores. We're trying to become a big grocery store front by building ourselves out of many small ones. This can generate a problem because a lot of our stores don't normally have inventory systems or a POS in place. The biggest challenge was inventory management and the onboarding process. We needed to identify what products each store had and bring that data onto our platform, for it to be available to consumers. It was a bit tricky technology-wise. It meant identifying each product based on its barcode. Not all products have the same type of barcode and companies sometimes put out seasonal products.

SOLUTION

Please describe the scope of their involvement in greater detail.

We've built a custom app for deploying merchandise from grocery stores. It needed to be very easy to use in order to be handled by people who are not necessarily technically-savvy. It had to be customized for each grocery store in order for them to scan products, take pictures, and add items from our global products list, and so on. In addition to the customer app, we worked with RST IT in order to develop a grocery store-facing app. Both were tied in using a cloud infrastructure which needed to scale and be very flexible in order to support different regions, geo-sensing, and other things of this nature.

The search capability was another big issue. We had to come up with the right technology in order to make sure that all the products would be easily searchable, and feature all of our analytical data.

How did you come to work with RST IT?

I've worked in startups for many years. There are certain technologies I've preferred over time, based on my resource limitations. I screened no less than 25 companies, interviewing each one. I outlined the technologies that I wanted to use, which they needed to adopt. 25% of the candidates dropped off straight away because they were either unfamiliar with those technologies, or they were specialized in different ones with which I wasn't comfortable. RST IT was one of four companies that checked that box for me. They understood the latest trends and offered a comfort level by using the same tools that I liked. We talked about specific scenarios on how to tackle a problem when it comes to scaling, and getting the right approach generally. At that stage, the development of our product was still relatively fluid, so I didn't want to work with a rigid company that didn't allow me some room for maneuvering. We weren't 100% certain what the end-product was going to be.

I narrowed my choice to RST IT and another company. The final approval piece was their team's personality and chemistry click. They were very easy to communicate with. Because we were outsourcing the work, this was a major criteria. It was very easy to communicate with them; their English was perfect and the documentation level was good. I could have a brainstorming session with the team. I've worked with many companies from across the world and can say that this was a significant aspect about RST IT.

Could you provide a sense of the size of this initiative in financial terms?

The total development cost was between $50,000-100,000.

What is the status of this engagement?

I've been working with RST IT for over a year.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

As a general example, I was working on a side project for a friend's startup. He was demoing for a big company in the US. They were working on a proof-of-concept that had to be finished within three days. RST IT got the work done, but just before the demo, the service went down. They got their engineer up at three in the morning in order to get it back up and running. I messaged the technical project manager and he moved quickly to fix our problem.

What distinguishes RST IT from other providers?

I know that we're one of many customers with which they work, but RST IT have brought their CTO along for every single call. It was good for me to speak to him directly, on every call. They had no problems in giving me their personal phone numbers, so my mind was set at ease.

I've only communicated with RST IT through Google Hangouts and Skype, so I don't have a clear picture about the size of their company. I assume that they're quite large, but they have the feel of a startup and understand our mentality. RST IT is very accommodating towards the peculiarities of entrepreneurs. I am planning to meet them in person in May, which will be the first time I've done it in over a year.

Is there anything RST IT could have improved or done differently?

They could do with more resources. I don't know if it's specifically a negative, but RST IT could double up their team and still work at full capacity. I would definitely encourage them to find talent outside of their company. I haven't encountered anything significant in working with them though.

5.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I've referred multiple other projects to them.

Android development for existing iOS project conversion and continued development.

"RST IT delivered results in a way that we have not witnessed from any other service provider used to date."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
Project summary: 

RST IT converted an existing iOS project to Android in order to expand the client's customer base to two platforms. The project lasted 8 months.

The Reviewer
 
Startup
CTO, Startup Wearables Company
 
Verified
The Review
Feedback summary: 

The client is extremely pleased with the results and the engagement. RST IT successfully adapted to an agile, fluctuating project and demonstrated a natural understanding of connected wireless technology.

BACKGROUND

The company is a multi-country startup focused on designing, creating and marketing connected wearable devices.

I work as the Chief Technology Officer and I’m responsible for covering project development of the hardware and software for a connected device brand.

OPPORTUNITY / CHALLENGE

The challenge was to convert an existing iOS project that was undergoing on-going development to Android. Basically, to have the Android app catch up and develop alongside the iOS project. This was a key requirement for us, as we needed to allow our customer base to be spread across the two main mobile app platforms.

SOLUTION

Contact was made with the RST IT at a Trade show. They seemed keen, experienced and showed a substantial portfolio that clearly displayed their ability to deliver results. They appeared to be able to deliver high class development services at competitive rates.

The main project management was undertaken by the service partner. Continuous feedback and updates were given, allowing the project to be managed in an economical manner, meaning no time was lost which allowed us to progress the project further across all platforms simultaneously. The project duration was 8 months.

RESULTS & FEEDBACK

RST IT delivered results in a way that we have not witnessed from any other service provider used to date! They covered the agreed scope and above. Their ability to adapt and work with a tricky and agile, ever changing project showed that they were more than capable. The strongest part of RST IT's contribution was their ability to manage locally very well. We were able to trust their development progress to a degree that we have not experienced elsewhere. It was like they were being a department within our own company.

They do require full and detailed instructions, just to make sure nothing is left to guesswork. Without this kind of professionalism, the results they achieved wouldn’t exist. There is nothing that I can find to say that RST IT could improve on, since every day they were continually pre-empting all hurdles and handling them with minimum fuss, other than requiring the detailed documentation they needed.

This project was no mean feat and it involved more than just plain app development as it delved into a deeper understanding of connected wireless technology, of which RST IT handled seemingly naturally.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

App development for video conferencing solution

"The skill set of the iOS and Android developers was excellent, both technically and in terms of communication."

Quality: 
4.0
Schedule: 
4.5
Cost: 
4.5
Willing to refer: 
4.0
The Project
 
Confidential
Project summary: 

RST IT provided end-to-end design and development for an iOS/Android video app. They also simultaneously developed a new API.

The Reviewer
 
11-50 Employees
 
Copenhagen, Denmark
Frederik Pedersen
CTO, EasyTranslate
 
Verified
The Review
Feedback summary: 

RST IT delivered the products on time, within budget, and with exceptional project management. They are praised for their collaborative, agile MVP-driven approach, and for understanding when to make autonomous decisions or request guidance.

BACKGROUND

EasyTranslate is a language service provider. It's headquartered in Copenhagen, Denmark, and has 30 employees. It is represented in 11 European markets. EasyTranslate provides a variety of translation and interpreting services to both business and private customers.

I'm the Chief Technology Officer of EasyTranslate.

OPPORTUNITY / CHALLENGE

We were initially seeking to develop a cross-device video conferencing solution for our customers, to help deliver and facilitate our translating services. We also needed to integrate the solution with the EasyTranslate platform to leverage our existing user authentication, billing methods and language services.

SOLUTION

RST IT was recommended to us by a colleague. The scope of the work for RST IT was to provide iOS/Android development, end to end app design, video technology testing and project management during the development process. EasyTranslate developed a new application program interface [API] in parallel with the RST IT app development. The project lasted 2 months.

RESULTS & FEEDBACK

RST IT delivered both on schedule and within budget. They provided us with an excellent product and quality project management from start to end. They were great at aligning expectations, making their own decisions when necessary, and asking for specifications and input when required. Their focus on an agile MVP-driven development approach ensured a very speedy and pragmatic development process.

The cooperation between the RST IT app developers and our EasyTranslate API developers worked flawlessly. The skill set of the iOS and Android developers was excellent, both technically and in terms of communication.

4.5
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 4.0 NPS
    Willing to refer

Web Development for Bitcoin Marketplace Startup

"It feels like they are part of the team."

Quality: 
4.5
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Dec. 2014 - Ongoing
Project summary: 

RST IT developed a business-to-consumer financial website for a Bitcoin exchange company. The team began with front-end UX design, and later integrated with back-end elements and constructed APIs.

The Reviewer
 
1-10 Employees
 
London, United Kingdom
CTO, Startup Bitcoin Marketplace
 
Verified
The Review
Feedback summary: 

RST IT was a trustworthy and highly professional partner, negotiating reasonable rates and discounting work that was delivered ahead of schedule. The team quickly resolved any issues and suggested creative strategies to enhance productivity and user experience. 

BACKGROUND

Please describe your organization.

Our company is about eight or nine people. It's a small startup in the United Kingdom. We're in the business-to-business tech space. We have existing business selling to B2B [business to business], and we just recently launched a B2C [business-to-consumer] offering. RST were instrumental in helping build key aspects of that consumer offering.

What is your position?

I'm the chief technology officer.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with RST IT Software House?

We wanted to roll out a consumer offering. We had to choose between hiring internally, which would have been someone based locally or having access to a more flexible team. It wasn't clear how much we would need to expand or how quickly. We opted to locate a partner who we felt would understand the unique challenges of a startup, but also would have the experience of working with startups that have grown to be very large. We feel like they understand both what it's like to be a startup and how to support the growth of a startup. The alternative would have been hiring people internally and dealing with all of the issues of supporting that while still driving growth.

SOLUTION

Please describe the scope of their involvement in detail.

The scope started out with the implementation of a new website which was a new consumer offering. This was designed to allow consumers to use our system – our financial products. RST had to build all of the front end related to that. They also had to interface with multiple existing back-end elements through multiple APIs [application programming interfaces]. Sometimes, they were involved in the construction of those APIs. They also have to get involved in helping build and support the user experience design for the new consumer offering. Since then, the scope has expanded, and I've gained more confidence. They've proven their ability to execute, so we've given them visibility and more responsibility for other more back end parts of our system as well.

How did you come to work with RST IT Software House?

We were considering three options – the first was to hire people internally, who would be permanent on the team. We were also looking at people who were onshore – so outsourcing the work, but to onshore partners. Finally, we looked at outsourcing to remote partners. With people working internally, we'd attempted that before a few times and found it wasn't flexible enough for us. After that, we made the call to focus on partners. We talked to a few partners who had been recommended to us through investors. We then came across RST. They approached me, and I was quite impressed. I thought it was very amusing, clever, and just very friendly. I decided to talk to them and include them in the process of discussion. After multiple conversations, I got the feeling that they were good, and I was more comfortable with them than with the people that had been recommended to me via our normal channels.

Could you provide a sense of the size of this initiative in financial terms?

The price is somewhere in the $50,000 to $200,000 range.

What is the status of this engagement?

We started working with RST IT in December of 2014. The work is ongoing.

RESULTS & FEEDBACK

Could you share any feedback from this engagement?

We're very happy. It feels like they are part of the team. I don't have the sense that they are an external company. I feel like even when it comes to invoicing, I see that they're always very fair, often discounting amounts because they just delivered stuff faster than they expected. Even if I would have been happy to pay, they will also offer to reduce the price because they delivered what we agreed to, and they did it faster than estimated. That definitely adds to my trust in them.

What distinguishes RST IT Software House from other providers?

I would say RST IT Software House tends to think around any problems. They are very business minded, so they often suggest things that will improve the experience, or they'll suggest how we can adjust the specs so that it will end up delivering 95 percent of what we need for 50 percent of the effort. These are all of the things that you would expect from a good productive professional member of your team.

Is there anything RST IT Software House could have improved or done differently?

No significant areas. They're a team and sometimes a few people might come onto the team who haven't been ideal but they very quickly swap them out. That was an early occurrence, and they made sure to put much stronger resources in place. The vast majority of people who have been involved with the project, and everybody that is involved currently, have been very good and very professional. Any issue was resolved in a matter of days.

4.5
Overall Score It's hard to say it's perfect, but I'm very happy.
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I have already and they've had another project with that person.

Mobile App and Web Development For Human Resources Company

"I think their performance was quite good."

Quality: 
3.5
Schedule: 
4.0
Cost: 
4.0
Willing to refer: 
4.0
The Project
 
$10,000 to $49,999
 
Mar. 2015 - Ongoing
Project summary: 

RST IT provided end-to-end development for the web and mobile (Android and iOS) versions of a platform. The project began with front and back-end coding and expanded to UI and UX design. 

The Reviewer
 
11-50 employees
 
London, United Kingdom
COO of Internship Placement Company
 
Verified
The Review
Feedback summary: 

RST IT's intial back-end server work was technically sound, meeting deadlines with relatively few delays. The team's solid performance and affordable project rates led to a long-term relationship. 

BACKGROUND

Please describe your organization.

Our product is a platform for creating communities and sharing curated content. It's in a scope development phase. We're based in London, U.K.

What is your position?

I am the chief operating officer.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with RST IT Software House?

We've contracted RST to help us develop our platform.

SOLUTION

Please describe the scope of their involvement in detail.

The scope is end-to-end development. Initially, our internal team came up with the wireframing and the design of the application and just gave RST a briefing on the product itself, instead of the user journey. They were responsible for building it technically, both from the back-end server continuing with the application itself, and translating our wireframes into actual front-end code. However, as of two weeks ago, we've also contracted them to design our UX [user experience] and UI [user interface]. The project involves a mobile app as well as a web application. The mobile app is for Android and iOS.

How did you come to work with RST IT Software House?

The decision was largely based on pricing. We had three companies that we were looking at. They were very thorough with their methodology and their process, and the pricing was competitive.

Could you provide a sense of the size of this initiative in financial terms?

For developing both of these versions, we are looking somewhere between $10,000 and $50,000.

What is the status of this engagement?

We started working with them in March 2015, and the work is ongoing.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

I think their performance was quite good. RST IT Software House delivers within one or two days of their delivery dates. There is a little bit of delay. They are, from a quality perspective, working from two different sides, and there can be communication issues. Of course, I think that's common with a lot of clients versus suppliers.

What distinguishes RST IT Software House from other providers?

I haven't worked with other vendors, so I can't really answer that very well.

Is there anything RST IT Software House could have improved or done differently?

The only part that I'm not so satisfied with is the translation of some things that we provided them. I don't know if that's because of a communication issue between our company and RST, or a difference in expectations, or something like that. We've actually sent the entire wireframing and the design to RST, so there are no mistakes and no confusion due to lack of communication in the future.

4.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 3.5 Quality
    Service & deliverables
  • 4.0 NPS
    Willing to refer
    I already have.

Mobile App Development For Taxi and Ride Booking Company

"They are a very friendly and efficient team."

Quality: 
5.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Jun. - Sept. 2014
Project summary: 

RST IT built an app for a taxi company to manage mobile bookings. The team handled back-end connectivity, bug fixes, and user interface and experience design. 

The Reviewer
 
Entrepreneur
CEO, Taxi and Ride Booking Company
 
Verified
The Review
Feedback summary: 

The app was completed on time and works flawlessly. Throughout the project, RST IT provided efficient product delivery, excellent communication, and personalized attention to detail. 

BACKGROUND

Please give me a brief description of your company.

We are a one-stop-shop for corporate customers for all their taxi and transfer rides.

What is your role at the company?

I am the Chief Executive Officer.

OPPORTUNITY / CHALLENGE

What was the business challenge that you were trying to address when you approached RST-IT?

We needed to create a new iPhone app. We wanted to achieve more ride bookings through users with iPhones.

SOLUTION

Can you tell me about the scope of the project?

We supplied the mockups. RST did the whole design, UI/UX, coding, and connecting to our backend.

What was your process for selecting RST-IT to work with?

We did a comprehensive procurement process and looked at German, Polish, and Ukrainian companies. We did not approach other companies as the cultural differences and time differences seemed too large.

Can you give us a sense of the size of the project in dollar terms or personnel work hours?

It was a decent 5 figure job, in Euros.

When was the project completed? Is it ongoing?

The project was completed in September 2014.

RESULTS & FEEDBACK

What were the results of the project, and are there any metrics you can share?

Development was finished on time. The app works really well. RST-IT performed very well. They are a very friendly and efficient team. They kept the deadlines, did the bug-fixing, and the app was perfect. I can highly recommend RST-IT.

When working with them, was there anything unique or special about them compared to other companies that you may have worked with?

RST-IT is very fast when it comes to communication. They are also pragmatic and very friendly.

Looking back on the project, is there any area that they could improve or you would do differently?

I would not say there is room for much improvement, really.

What advice would you give to a future client of theirs?

Treat them well, and communicate a lot. If you do that, you will be happy.

5.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer