What were the results of the project?
We were very satisfied with their performance.
Do you have any statistics or metrics on the project?
I don't have metrics and statistics because when we were acquired, they acquired the intellectual property and everything that was around with it, so I don't have access to these things anymore. I can tell you, the general feeling is that they are really good.
The only downside is very much in the Belarusian mindset – their boss, or whoever manages them, needs to be on top of their game. They don't like to be managed by anyone else, which I think is a positive thing. For me, it was a very positive thing. They're sharp and, if you're not on top of your game, they will know quickly, and they'll be less interested in the project.
Is there anything unique or special about SoftTeco that really makes them stand out?
First of all, they're Belarusian and they have very strong social skills. They love to talk, they love to visit, and to have them visit you and vice versa. So, they're very social, unlike outsourcing in China or India, which is more paper pushing. That's the first thing.
The second thing, again I'm stressing the fact that they're very sharp. If you get them to do a Web page in HTML, and you are just a business manager, and you've never heard about IT [information technology], they will plunder over you. You'll have no idea what's going on. Absolutely no idea.
Looking back on the work so far, is there any area that you think they could improve upon or something that you might do differently?
The level of English can be sometimes a bit challenging. That's to be expected as I don't speak Russian at all, and they speak at least two or four different languages. So, nothing to point fingers at, but sometimes it can be a bit challenging. Last, but not least, I would strongly recommend them. Working with them is a challenging pleasure.
The two main protagonists that we worked with – Sergey and Alexey – you can find the recommendation online, which I wrote. I cannot find it right now, but they're good. They're really down to the point of how I worked with these guys.
What advice would you give a future client of theirs?
Work with a good project manager and stay on top of the technology that is used. They can acquire technology fast like they did with Java and Spring. As a project manager, you should know what's going on at least as fast as they do.