AN AWARD-WINNING FULL-STACK DEVELOPMENT COMPANY

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ALL-IN-ONE SOLUTION PROVIDER
Softeq HQs are located in Houston, TX, USA. Softeq CEO is Chris Howard. 

A one-stop shop for hardware, embedded, mobile, web, desktop, IoT and Cloud solutions.

Our engineers offer full-stack development services, both application- and hardware-level expertise which is hard to be found under one roof elsewhere.

We deliver:

 

  • Custom software: Web, desktop, mobile, and system solutions
  • Web: IoT solutions (smart home apps), enterprise backend solutions, prediction and recommendations based on AI/ML, intelligent bot apps, VoIP solutions, Uber-like apps, digital asset management systems
  • Mobile: IoT solutions (smart home apps, healthcare apps), enterprise white-label apps, games
  • IoT wearables: consumer gadgets, smart home and healthcare solutions, robotics, DSP, and network products
  • Industrial Systems: solutions for industrial automation, HMI, test stands, NVR
  • Automotive & Transportation: HMI, ADAS, safety solutions, CCTV
  • Storage: SSD/eMMC solutions, NAND flash firmware
  • Hardware: system electronics design, electronic circuit design, PCB design, design simulations, enclosure design

...and whatever solution your business may need!

 
$25,000+
 
$50 - $99 / hr
 
50 - 249
 Founded
1997
Show all +
Houston, TX
headquarters
  • 1155 Dairy Ashford Street, suite 125
    Houston, TX 77079
    United States
other locations
  • Bretonischer Ring 12 D-85630
    Grasbrunn (Munich area)
    Germany
  • 2/3 Prytytskaha, 3rd Floor
    Minsk 220073
    Belarus

Portfolio

Key clients: 

Microsoft, Intel, Nike, Epson, Omron, AMD, NVIDIA, HP, Verizon, WTA, National Instruments, Walt Disney Parks and Resorts. With many of these global business leaders Softeq has a 5-10 year success track record.

We are excited to work for a new wave of clients - trendsetters in the Internet of Things space, both electronics giants and promising startups.

Reconciling Heterogeneous Data in App-to-Device Communication Image

Reconciling Heterogeneous Data in App-to-Device Communication

An air conditioning manufacturer wanted to enhance their product with a new feature - smart home temperature control.

Softeq developed a mobile app that could remotely operate the climate system’s thermostat.

View the case study on Facebook or

href="https://www.softeq.com/contact" rel="nofollow">request a free quote for your project.
Lung Diagnostic Device Prototype: Fixing a Routing Defect for Better Sound Quality Image

Lung Diagnostic Device Prototype: Fixing a Routing Defect for Better Sound Quality

A healthcare startup is designing a digital stethoscope, which pairs with a mobile app. The stethoscope creates lung sounds recording, which is sent to the app. The app analyses it, displaying the result on a smartphone screen and alerts users if an urgent medical checkup is needed.

The client turned to Softeq to fix some technical problems that affected the sound quality, which is key in lung disease

SaaS Lab Information Management System: Engineering of Standalone Temperature and Humidity Data Loggers Image

SaaS Lab Information Management System: Engineering of Standalone Temperature and Humidity Data Loggers

A laboratory equipment supplier was looking to strengthen customer relationships, while securing a revenue increase, by providing a value-added service to equipment buyers.

Softeq developed a comprehensive data acquisition and management system that taps hardware and software component capabilities for aggregating, processing, and storing information retrieved from the humidity and temperature sensors

installed in a laboratory.

Softeq implemented a set of standalone temperature and humidity data loggers equipped with sensors. The instruments, which support PoE and autonomous operation, are part of a comprehensive end-to-end solution that also includes a custom Android application to work with collected data along with a web-based portal for online data processing and storage.

View the full Case Study, and inquire about a free quote for your project

No-Signup Messenger for Co-workers:  Image

No-Signup Messenger for Co-workers:

Softeq created a mobile messenger, which allows co-workers to chat with each other without signing into personal accounts.

We had to design the solution so that it supported several options for storing user data:
- on the server located on the premise, in case the client wanted to directly control the sensitive data
- on the servers located somewhere within the EU boundaries

href="https://web.facebook.com/pg/softeq/photos/?tab=album&album_id=384070979100832" rel="nofollow">View the case study on Facebook or request a free quote for your project.
AGU Baby AG Doubles App User Number with IoT Solution Overhaul Image

AGU Baby AG Doubles App User Number with IoT Solution Overhaul

AGU Baby (Switzerland) produces baby care products and medical equipment for home use. Technically, they create IoT solutions – five of the devices are talking to a master app via BLE or Wi-Fi.

The IoT suite had some functional problems – the app would disconnect for the designated devices, the data could not be stored on the device and would get lost, the geolocation feature for a GPS smartwatch lacked

precision, among others. The company needed to adapt their solution to today’s end-user expectations – make it more functional, reliable, and visually compelling.

View the case study on Facebook or request a free quote for your project.

iOS App for Valet Parking Services: Convenient Mobile Booking and Payment Image

iOS App for Valet Parking Services: Convenient Mobile Booking and Payment

Softeq’s team developed a mobile app that enables users to conveniently book a safe parking location and get their cars parked for a fee. The solution features GPS-based routing, Braintree Payments integration, and QR code based check-in/check-out.

Learn more about the app's features implemented

during the project. Feel free to contact us 24/7 and get a free quote!
Sports Performance Tracking IoT Solution: Wearable Sensors, Full HD Video, Data Overlays Image

Sports Performance Tracking IoT Solution: Wearable Sensors, Full HD Video, Data Overlays

For one of the world's largest semiconductor chip makers, Softeq developed a fully functional application aimed to demonstrate the wide range of features of the customer’s innovative platform underlying a puck-like device created for action sports.

Powered by an in-built advanced compute module, mounted onto sports gear, the solution enables athletes to track their trick-making progress by recording

full HD video and overlaying it with charts, patterns, and speed values.

Learn more  

Fusing Wearable Tech with Fashion: A BLE enabled Luxury Accessory Image

Fusing Wearable Tech with Fashion: A BLE enabled Luxury Accessory

Softeq helped a manufacturer of advanced wearable health and fitness devices craft a smart luxury wearable accessory, contributing its firmware and mobile app development expertise. Read the full Case Study.

The team also provided expert advice on optimizing the device power consumption along

with special production tools for ensuring solution workability during the smart jewelry mass manufacturing. 

Key Features:

  • Real-time mobile notifications about calls, text and email to the bracelet in the form of discrete vibrations
  • Updates on daily activity performance: step count, calories burned, distance traveled, time active/inactive, etc.
  • Safety function that allows sending a distress signal to a pre-approved list of contacts, along with optional geolocation and sound recording of the surroundings
  • Possibility to manage the list of pre-approved contacts, vibration patterns, touch patterns, types of notifications, and more

All bracelets are made of brass and plated in precious metals such as gold and palladium, offering water resistance, antimicrobial properties, and extreme durability. They were demonstrated to the public during CES 2016 in January this year and were very warmly welcome by the market. 

Learn more about the project.

Intelligent Oil Rig Anomaly Detection and Processing: Algorithm-based Analysis, Digital Asset Management Image

Intelligent Oil Rig Anomaly Detection and Processing: Algorithm-based Analysis, Digital Asset Management

Softeq created from scratch a comprehensive documents-centric workflow management solution capable of algorithmic processing of multimedia data captured by drones during rigs inspection.

Softeq developed an advanced solution, which processes captured data using proprietary algorithms. The solution includes a secure customer portal for collaboration and admin back-end area for inspection process

management, providing for the following capabilities:
  • Serves as a universal platform for automated order, document and digital asset management
  • Supports user administration, enabling the customer’s clients to create accounts for tracking information on the facilities they own
  • Processes large amounts of images, video footage and metadata
  • Enables electronic document management and offers collaboration features such as review and commenting sub-workflows, approval process, etc.
  • Generates dynamic and pdf-based reports for completed inspections

Explore the solution's capabilities and differentiators. Contact us now to get a FREE quote for your project! 

Wirelessly Controlled Wearable Lighting Device Image

Wirelessly Controlled Wearable Lighting Device

BlinkFX was looking to engage a service provider who could demonstrate agility, prompt delivery, and a full array of services. Besides these abilities, Softeq’s strength in electrical design was referenced by such esteemed brand as Disney. Read the full Case Study.

The primary goal was to have a wearable (wristband) light-up

product that could be controlled wirelessly and integrated into a lighting control system using the industry standard DMX lighting controls. BlinkFX wanted to get into the business of providing small, light-up, entertainment devices for concerts, sporting events, corporate events, conferences, etc.

RESULTS

Softeq’s team stepped up to deliver the solution when BlinkFX was in a crunch to meet the deadlines in providing the system for the upcoming trade show. The system is easy to setup and operate, whereas the individual wearable items are accessible at a very affordable price, which makes them perfect for brand marketing and fund raising efforts.

Instant Messenger for smartphones, Android TV and Samsung smart TV Image

Instant Messenger for smartphones, Android TV and Samsung smart TV

Softeq was engaged to create an Android mobile instant messaging app accessible on smartphones, Samsung Smart TV, and Android TV for an interactive chat that doesn’t interrupt the program or movie broadcast.

The app enables on-screen interaction and supports multiple device sign-in and provides for social networking capabilities. The implementation of the app is scheduled for early 2017 on several major

TV channerls.

Learn more

 Multiplatform IPTV Mobile App: Bringing Over 90 Live TV Channels to User Mobile Devices Image

Multiplatform IPTV Mobile App: Bringing Over 90 Live TV Channels to User Mobile Devices

For a client in IPTV business, Softeq created a multiplatform mobile app that enables the service users to watch Live TV right on their devices.

The service features over 90 Live TV channels in Spanish and English, including sports, movies, news, and entertainment.

Key Features:
Live channel streaming
Channel guide viewing
Saving channels to favorites

/> Tags based filtering (e.g. Audience, Genre, Language, etc.)
UI language changing
Subscription management (payments)

Learn more 

Smart Golf Shoes: Weight Balance Visualization for Smoother Putting Strokes Image

Smart Golf Shoes: Weight Balance Visualization for Smoother Putting Strokes

To help professional golfers improve their performance, a leading sports apparel manufacturer conceived a MacOS app connected with a wearable tech piece - the smart golf shoes. The app allows visualization of the golfer's weight distribution during him making golf swings, long drivers, and other shots.

The MacOS app collects this data from the pressure sensors embedded in the golf shoes through smart

middleware developed by Softeq and presents the user a neat infographic for a detailed analysis. 

Learn more about our experience in the wearable technology area and use cases for fitness tracking or business-like application in a corporate environment.

 

A Multiplatform IPTV App: Bringing over 90 Live TV Channels to User Mobile Devices Image

A Multiplatform IPTV App: Bringing over 90 Live TV Channels to User Mobile Devices

The client was looking to engage a service provider with live video streaming implementation background to develop a mobile app and a CMS. The solution was to work as a marketing tool facilitating the IPTV service provision.

The team was to develop a mobile Live TV streaming application to be utilized by prospective IPTV service users, as well as a CMS for the customer to manage the service related

content on the web.

Learn more about this project.

Mobile Leads Tracking Tool  Image

Mobile Leads Tracking Tool

Aimed at trade fair and conference attendees, the mobile app allows storing and tracking trade fair leads on a user’s smartphone by scanning their admission tickets’ QR code. The client wanted the app to run on iOS and Android devices and to provide improved customer experience through an easy-to-use UI, higher scanning speed, and multi-language support, to mention a few.

To meet the above requirements, Softeq suggested

using Xamarin as the underlying technology. Learn more about the results of this project at http://www.softeq.com/featured_projects/efficient_leads_tracking_tool. 

Leap Motion Zombie Bowling: Demo Game with Motion Tracking and Hand-gesture Based Controls

Softeq’s R&D Group explored the capabilities of Leap Motion Controller and built a Unity3D powered demo game. The only technical limitation we had to deal with was the fireball launch gesture. Initially the project team designed a different, pretty simple and familiar, gesture to throw the fireball. However, because of the vertical position of the arm, Leap wouldn't recognize it, so the team had to change it, and after that

the development went smoothly.
Interactive Cafe Table Top: A Functionally Rich Android App Driven by OS Level Software Image

Interactive Cafe Table Top: A Functionally Rich Android App Driven by OS Level Software

For its project focused on multi-touch panel integration our client required an experienced development service provider with a strong background in Android apps implementation and proven capabilities of working in distributed project environment.

Softeq’s past successful solution deliveries and demonstrated skills in quick project onboarding and implementing against the time, as well as excellent

remote communication practice, were the obvious pros for engaging the company in the project.

Learn more about this and other projects in our Mobile Portfolio: http://www.softeq.com/featured_projects_mobile_apps

Driving License: A Mobile Interactive eLearning Tool for Drivers Image

Driving License: A Mobile Interactive eLearning Tool for Drivers

Obtaining a driving license in Germany is no trivial undertaking. With the staggering number of vehicle categories, each requiring an individual entitlement, and the amount of information to be digested, passing a driving test successfully requires some extensive preparation.

Familiar with these nuances, cerasus.media, a German entertainment software and casual game development company based in Berlin,

thought it would be great to embrace the mobile technologies to aid both the aspiring and existing drivers in preparing for the challenge.

Learn more about the application and the project results: www.softeq.com/featured_projects/cerasus_media_driving_license

Mobile App for Custom Android Device: A Networking Application with On-the-fly Event Information Access Image

Mobile App for Custom Android Device: A Networking Application with On-the-fly Event Information Access

With the project deadlines swiftly approaching, Sqiwy was looking for a reliable service provider with a proven mobile app development expertise capable of delivering a full-scale solution within extremely tight timelines.

Softeq was to create a mobile Android application to be installed on a custom portable device, with form-factor similar to iPad mini, used during the Russian Ball, a special entertainment event

organized in London.

The following features have been realized in the app:

  • Chat
  • Ball program view
  • Photo gallery view
  • Sponsor and investor listing
  • Floor map
  • Contact details

Learn more at www.softeq.com/featured_projects/mobile_app_for_the_russian_ball

BlizzCon Guide App with Live Video Streaming Feature  Image

BlizzCon Guide App with Live Video Streaming Feature

Softeq delivered an Android-based mobile app enabling event sessions scheduling, up-to-the-minute updates accessing, and live video streaming for BlizzCon. 

Learn more about the app and project delivery at www.softeq.com/featured_projects/blizzcon_guide_2013.

BlizzCon organized by Blizzard Entertainment, the #1-selling

computer games maker, for years has been a must-attend event attracting thousands of gamers from around the world to soak up the latest and most exciting news from the Warcraft®, StarCraft®, and Diablo® universes.
TegraZone Back-end Image

TegraZone Back-end

A special back-end created by Softeq allows NVIDIA to fast-track the game selection and launch process via its Tegra-focused application portal. NVIDIA’s editors can now conveniently manage game related digital assets online, while the game developers can securely upload their game artifacts, track the review progress, and receive timely feedback on their submissions.

Learn more about how we deliver such projects at 

href="http://www.softeq.com/web_application_development" rel="nofollow">www.softeq.com/web_application_development.

 

Samsung Smart TV App: Instant Access to On-demand Digital Video Content Image

Samsung Smart TV App: Instant Access to On-demand Digital Video Content

Softeq created a web technology driven app that would allow accessing on-demand digital video content available through Samsung Smart TV.

The Samsung Smart TV platform driven app has been approved by Samsung for being listed in its Smart TV application category right from the first submission. 

The application is expected to be ported to a number of other platforms such as Sony, Toshiba, LG, and

Phillips.

Learn more about our Video Streaming and IPTV expertise at http://www.softeq.com/video_streaming.

A Low-level Solution Enabling Remote Deployment of Linux Embedded to a Custom System-on-Module Image

A Low-level Solution Enabling Remote Deployment of Linux Embedded to a Custom System-on-Module

Softeq’s embedded software engineers were engaged to design a solution that would enable deployment of embedded Linux to the customer’s Systems-on-Module. The team built a Root file system for initializing deployment of Linux embedded to the board. The solution now allows testing the OS on a virtual machine before mounting it on custom Systems-on-Module.

Softeq is a technology partner uniquely shaped

for low-level development projects. Check out our expertise in embedded solutions and firmware development at www.softeq.com/services/embedded
eGovernment Platform Re-Engineering: Electronic Filing, Case Management, Stats, and Financial Reporting Image

eGovernment Platform Re-Engineering: Electronic Filing, Case Management, Stats, and Financial Reporting

Softeq’s Dedicated Development Team continuously works on improvement, refactoring, and new features implementation for a complex Legal/eGovernment platform.

The upgraded solution already provides for more efficient case flow compliant with the currently effective federal court practices and procedures.

The platform features an exclusive interactive virtual interview technology that has proved

to automate any complex data intake process. The key product features include:
  • An interactive electronic filing portal for attorneys, justice partners, businesses and pro se litigants
  • Support for bulk filings, free-form filing, interactive forms generation and filing, and electronic service
  • Electronic Filing Manager
  • e-Payments
  • Fully integrated e-customer care module
  • A full-featured eFiling portal for records managers, administrators and judicial officers of the Judicial Branch
  • Support for routing, document management, workflow and messaging
  • Powerful statistical, demographics, performance measurement and financial reporting
  • Network, integration and software engineering services aimed at creating the enterprise-grade hardware and software infrastructure for eCourts

Continue reading to learn about the solutions's rich functional capabilities being developed now and strategic project goals: www.softeq.com/featured_projects/egovernment_platform_reengineering.

NVision: A Multi-content News App for Android and Web

Designed by Dialect Inc., a San Francisco based Brand Engagement agency specializing in creating interactive digital magazines and content distribution, the app covers a wide spectrum of industry news. To maintain the app — quite popular with the users — in the most current state in terms of look and feel, usability, and functional features, the agency planned to revamp NVision on all these fronts. In addition to the mobile

version, the application was to have a full-scale web counterpart.

Learn more about the project and watch the interview of Dialect COO Jack McHenry: 

www.softeq.com/featured_projects/nvision 

 

A Media Content Distribution App: Prototype for Samsung Image

A Media Content Distribution App: Prototype for Samsung

Driven by the vision set for the new decade to “Inspire the World, Create the Future”, Samsung launched a revolutionary electronic product — Smart TV, which supports easy access to and control of the users’ favorite shows, movies, apps, and streaming content. This idea was to be reused in an app that would enable Samsung mobile device users to stream media content provided by content distribution networks accessible through

Smart TV.

Softeq created a fully functional prototype of the app runnable on Samsung Galaxy Tab 2 and Samsung Galaxy Note II, thus targeting the multimillion army of the Samsung fans. The team realized asynchronous data streaming fed from a server, which brings timely updates to the user’s display without blank screen interruptions thanks to caching.

Learn more about our prototyping expertise and other innovative proof-of-concept apps at www.softeq.com/proof_of_concept.

Low-level Utility for ROM Customization on Lenovo Tablet: Secure Remote App Deployment and Management Image

Low-level Utility for ROM Customization on Lenovo Tablet: Secure Remote App Deployment and Management

A nation-wide railway operator was looking for a way to install certain apps, manage them and configure setting - centralized and remotely - on Lenovo tablets used by their staff across dozens of their offices. Softeq provided a smart utility to modify the device’s ROM so that it enables the tablet to securely communicate with the server-side app and provide for remote application management and settings

configuration.

The team did not have access to the device’s ROM source code. However, the team’s huge experience in low-level programming helped a lot to overcome multiple technical challenges posed by the project specifics. 

Explore Softeq's capabilities in low-level programming at http://www.softeq.com/services/embedded.

Face Recognition Demo App for Google Glass Image

Face Recognition Demo App for Google Glass

Softeq's R&D team was among the very few developers who started investigating the capabilities of Google Glass before it was released for sale. One of the apps we built is a camera application that uses a predefined database of faces to learn Neural Networks (Fisher face recognition algorithms from the OpenCV Library).

The application launches the camera preview and uses OpenCV for each preview

frame. When a new face is found (the number of detected faces changes) each face is sent for processing. The Fisher algorithm requires square grayscale pictures for input. If the face is recognized, the information is published on the screen.

Explore our GPU Programming Expertise at http://www.softeq.com/c_development.

Seven Smartphone-like Features Packed in 192 kB Firmware for Phosphor Watch Image

Seven Smartphone-like Features Packed in 192 kB Firmware for Phosphor Watch

Envisioned by Donald Brewer, former VP Technology of Fossil, and designed by Stefan Andren, former Creative Director for NIKE+, the Touch Time project was in desperate need for a neural system — smart firmware optimized for extremely low energy consumption — that would allow going live with all the planned features on board the device.

Softeq performed project rescue and delivered a super consise yet powerful firmware

for Phosphor Watches: 
  • 7 embedded applications accessed through a smooth touchscreen interface
  • Sufficient performance to allow seamless behavior and smooth workflows to guarantee an excellent user experience
  • Stiff 192 kB flash storage restriction
  • 1 coin cell battery = 1+ year of uninterrupted performance

To learn more about the technological challenges we overcame and the result click here

NVIDIA's NVContacts App: Multi-platform Mobile Contact Management  Image

NVIDIA's NVContacts App: Multi-platform Mobile Contact Management

NVIDIA — a world-leading graphics processing unit manufacturer — called for a corporate system that would bring unified instant access to contact and organizational data of more than 8,000 employees working across the company’s geographically dispersed locations.

Softeq delivered a multi-platform solution enabling unified secure access to organizational data. The solution consisted

of: 
  • Corporate mobile application for employees to be used on smartphones and tablets
  • Backend web service providing access to the corporate data source

Learn more about the functionality and the approach to eliminating the bottleneck on the large scale at www.softeq.com/featured_projects/nvidia_contacts.

A Set of Mobile Utilities Designed to Control Gantom Series Light Fixtures from a Smartphone

Softeq delivered a mobile app for sending DMX commands to Gantom Series light fixtures via 3.5 mm headphone port. Application implements RS-485 serial port on the audio jack. A regular cable with 3.5 mm stereo jacks is used to connect light fixtures with an iOS device.

The developed utility — DMX Programmer — can configure all Gantom DMX compatible products. You can use it to configure the start address and default

functions of each DMX product directly connecting it to the iPhone’s audio port. Another app in this bundle — Gantom Updater — is a specialty tool used to install custom firmware or firmware upgrades onto Gantom’s compatible products.

Quan Gan of Gantom, the manufacturer of the world's smallest LED spotlights that are DMX controllable and easy to manage, update and use in space constrained environments, shares his experience of outsourcing software development to Softeq: 

"Being able to develop a mobile app version of the hardware programmer we used before was a tremendous win for us."

Explore the details of Softeq-Gantom cooperation at www.softeq.com/featured_projects/gantoms_dmx_programmer;

and www.softeq.com/featured_projects/gantoms_dmx_updater.

An iBeacon-enabled Mobile Application for Advanced In-Store Product Promotion  Image

An iBeacon-enabled Mobile Application for Advanced In-Store Product Promotion

Softeq helped the client leverage the new iBeacon technology for pumping up the traditional shopping process. 

The Android app is expected to significantly enhance buyer experience through instant delivery of information on currently available deals and offers right to the shopper's mobile device.

The app is supplemented with a web-based dashboard and administration console for managing content

and analyzing user behavior.

Learn the details of the project.

A Social Network with eCommerce Features Image

A Social Network with eCommerce Features

The founders of futchi – a newly invented sport in Brazil – selected Softeq as the primary technical partner for the development of an interactive solution: 

  • a web portal with eCommerce features
  • an interactive social networking solution powered by a MEAN tech stack and integrated with Facebook and
Twitter
  • an iOS mobile app
  • Softeq designed and developed www.futchi.com to promote the game through video and event posts, and sell futchi related products. The solution is CMS based and works smoothly with multimedia, including text, images, and video through a WYSIWYG editor.

    The mobile app is integrated with Apple Maps for looking up and adding futchi hotspots, scheduling matches and creating players' rankings. 

    Technology Overview: Node.js, Anglular.js, MongoDB, Express, MVC Framework, Microsoft TrueSkill™ Ranking System, Objective-C, JQuery.

    Client-Server Dating App: Optimized User Engagement and Retention Building on Powerful Analytics and Gamification Image

    Client-Server Dating App: Optimized User Engagement and Retention Building on Powerful Analytics and Gamification

    Softeq’s team developed and graphically designed a Unity-driven client-server dating app that employs gamification to help the client provide more entertaining experience to its service subscribers. The application is integrated with multiple analytical tools enabling more targeted in-app messaging to secure better user engagement and retention.

    Softeq delivered the project completely in line with the Game Design

    Document demonstrating excellent technical and project management capabilities that enabled the team to deliver quality work under significant time pressure.

    To explore the functionality of the client side powered by Unity and the server side on Java please continue reading the case study.

    Android App for Eye Scanning: Defining Drug Intoxication by the Pupil Size Image

    Android App for Eye Scanning: Defining Drug Intoxication by the Pupil Size

    Softeq successfully accomplished a full-cycle development of a client-server mobile app for express test on drug usage catering for a wide audience from individuals to law enforcement.

    Featuring a custom pupil size detection algorithm, the user-friendly application allows defining signs of drug intoxication making eye scans, measuring the pupil and finding out whether the size corresponds to the regular

    parameters.

    Explore Softeq's Android development expertise and get a free quote for your project!

    e-Learning Platform: Helps Future Medical Students Prepare for Exams Image

    e-Learning Platform: Helps Future Medical Students Prepare for Exams

    We have implemented an e-Learning platform that accommodates the exam preparation needs of potential medical students across U.S. and Canada. The solution provides opportunities to attempt and experience real AAMC MCAT questions under proctored conditions offered by Altius Test Prep.

    Softeq managed to meet the expected delivery deadline despite the increase in the work scope identified after the

    analysis phase. 

    Lauren Curtis, Founder and CEO of Altius Test Prep, said in his email to Softeq : “Your team has translated our instructions into practice almost perfectly. Your communication and follow through have been EXCELLENT. Thank you!” 

    Explore our PHP expertise and get a free quote for your app! 

    Desktop CRM App for PCs and Windows-powered Tablets Image

    Desktop CRM App for PCs and Windows-powered Tablets

    Softeq was to deliver a desktop customer relationship management (CRM) app that would enable the client's sales representatives access key business data they may need on the go to make timely and more informed decisions when working with prospective accounts.

    The app allows to:

    • Create new prospects, modify product offerings, create special offers, generate quotes
    • Review customer
    details (e.g. personal info, orders, products, etc.)
  • Review sales history and identify account trends visualised through algorithm-based data processing
  • Synchronize data with the back-end
  • Read the full case study and inquire about a free quote at [email protected]!

    Brandleap: Innovative Marketplace and Dealer Locator Image

    Brandleap: Innovative Marketplace and Dealer Locator

    Softeq created a marketplace and dealer locator solution that serves as a direct sales tool for brands and their resellers.

    Functioning as a single point of sale to consumers, the PHP-powered platform also enables buyers to engage in ultimate transaction with vendors. BrandLeap draws on the SaaS model by providing services based on

    account subscriptions.

    From the functional perspective, the platform consists of 4 main parts:

    • ‘Buy’ button
    • Product widget
    • Brand dashboard
    • Dealer dashboard

    Click here to learn more about each module. 

    Atlas Copco Mag: iPad Newsstand App for Fortune 500 Industrial Giant Image

    Atlas Copco Mag: iPad Newsstand App for Fortune 500 Industrial Giant

    Founded in 1873, Atlas Copco, a Fortune 500 company with HQs in Sweden and over 33,000 employees in 140 countries, is the world’s leading producer of industrial tooling and equipment.

    For years, the company has been publishing a number of designated magazines for industrial, construction and mining professionals. Still issuing regular glossy magazines, Atlas Copco decided to engage modern technologies

    and launch one of them, BUILD, on iPad.

    Learn more about the project flow and results.

    Multiplatform Mobile Car Deal Management Solution: Convenient Car Selection, Automated Workflows Image

    Multiplatform Mobile Car Deal Management Solution: Convenient Car Selection, Automated Workflows

    For a client engaged in the vehicle dealership domain, Softeq built a multiplatform client-server app to enable car buyers and car dealers to close mutually beneficial deals.

    The app is set to provide end-to-end purchasing experience — from car selection to finalizing the purchase order — thus extending the existing customer’s solution that was initially geared exclusively towards car

    dealers.

    Learn more 

    Reviews

    Sort by

    Cross-platform Development for Consumer App Startup

    "They always provide valuable input and expertise."

    Quality: 
    5.0
    Schedule: 
    5.0
    Cost: 
    5.0
    Willing to refer: 
    5.0
    The Project
     
    $200,000 to $999,999
     
    Jan. 2015 - Ongoing
    Project summary: 

    Softeq developed a social instant messaging application for Android mobile devices and smart TVs. They were responsible for design, development, and research. 

    The Reviewer
     
    1-10 Employees
     
    Washington, DC
    Founder & CEO, Ovalay
     
    Verified
    The Review
    Feedback summary: 

    Although it was too early to provide metrics for the app, Softeq's commitment to budget, deadlines, and product quality was clear throughout the project. The team consistently offered valuable advice, documented their progress, and shared recommendations for user experience.

    A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

    BACKGROUND

    Please describe your organization.

    We are a startup aiming to develop a social app for instant messaging.

    What is your position?

    I am the founder.

    OPPORTUNITY / CHALLENGE

    What business challenge were you trying to address with Softeq Development?

    They have developed our application for Android mobile devices and TVs as well as the Samsung Smart TV App Store.

    SOLUTION

    Please describe the scope of their involvement.

    Softeq is mainly responsible for design, development, and research. All three versions of our app are being developed at the same time.

    The core features of the app include modern instant messaging between either mobile devices or smart TVs. During the Super Bowl, a user with the app installed can see text messages overplayed on the TV. It allows for group chats for different TV programs, which can be displayed instantly and allows for receiving updates from mobile phones. The mobile version can be used independently of the TV version. Signing in to the TV version requires getting a code from the mobile profile. Once that is done, the TV version can work independently of the mobile device.

    Currently, users can only exchange texts and images through our app. We plan to add video sharing functionalities as well.

    How did you come to work with Softeq Development?

    I researched online and chose them based on the references and feedback I saw for their company. Softeq specializes in embedded software, so they can be a good option for the future, in the event that I would want to expand to set-top boxes or other media players. I reached out to six other companies during my search, including local providers. In the end, I felt most confident in Softeq. They had a well-structured approach and a great deal of resource flexibility, which was important for me.

    Could you provide a sense of the size of this initiative in financial terms?

    The total development cost has been more than $100,000.

    What is the status of this engagement?

    We started our discussions at the beginning of 2015. Softeq delivered a proof of concept and a prototype for all three platforms. We're now getting ready to test the finalized versions for all platforms.

    RESULTS & FEEDBACK

    Could you share any statistics or metrics from this engagement?

    There are no real metrics to share just yet. All assignments were delivered on time and with exceptional care. Their team took ownership of the assigned work and put a large amount of time and effort into engineering effective solutions. Quality assurance was never an issue with these guys.

    How did Softeq Development perform from a project management standpoint?

    Working with their team has been very easy. Communication is clear and concise. I receive constant progress updates, at least every week, for the work on each platform. They've been consistent in delivering on time and on budget.

    We're not using any project tracking tools. Softeq provides all the necessary information in their reports, including what was accomplished in the past week and what they're planning on doing in the following days.

    What distinguishes Softeq Development from other providers?

    They always provide valuable input and expertise, not only from a development standpoint but also from user-base and user interface standpoints. This helps me make better decisions for the end-users.

    Is there anything Softeq Development could have improved or done differently?

    I have no customer service issues with regard to Softeq. My main interaction has been with their project manager. With his help, things have gone according to plan. We went over budget during development, but this is attributable to me. I've always requested new features for the updated versions.

    5.0
    Overall Score
    • 5.0 Scheduling
      ON TIME / DEADLINES
    • 5.0 Cost
      Value / within estimates
    • 5.0 Quality
      Service & deliverables
    • 5.0 NPS
      Willing to refer

    Ongoing iOS Development for IT Startup

    "...their turnaround time is very good, and they deliver work when promised."

    Quality: 
    5.0
    Schedule: 
    5.0
    Cost: 
    5.0
    Willing to refer: 
    5.0
    The Project
     
    Less than $10,000
    Project summary: 

    Softeq successfully developed a functional prototype of an iOS application that stored digital product and sales information. The later supplied additional applications and maintenance.

    The Reviewer
     
    1-10 Employees
     
    Indianapolis, Indiana
    Bill Frye
    Chief Technology Officer, LaViaz, LLC.
     
    Verified
    The Review
    Feedback summary: 

    Softeq’s quick troubleshooting saved the app from unnecessary downtime and kept its functions running smoothly. The team impressed with their speedy turnaround times and ability to complete tough projects while maintaining a sustainable budget.

    A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

    BACKGROUND

    Please describe your organization.

    We are a software development company working with enterprise clients. We focus on planning and organization to help them understand their needs. This includes concept elaboration, workflow development, crafting ways to best present relevant information, and so on. The actual programming work is handled by vendors like Softeq.

    What is your position?

    I am the chief technology officer of the company.

    OPPORTUNITY / CHALLENGE

    What business challenge were you trying to address with Softeq?

    We had a major client who wanted to build an application to serve as a digital briefcase. It would have all the relevant information about their products, training and support videos, and other tools useful to sales people. Initially, we employed a local developer. That person became unavailable, which forced us to move to an alternative local company. They ended up having real problems meeting our deployment schedules and cost expectations.

    SOLUTION

    Please describe the scope of their involvement.

    They worked on developing an iOS application for us. They took complete responsibility for developing the functional prototype based on our specs.

    How did you come to work with Softeq?

    We started a search for companies around the country that could work with us. We came across Softeq, looked at their information and were impressed. We contacted them and explained the job.

    Could you provide a sense of the size of this initiative in financial terms?

    The total cost was between $5,000 and $10,000.

    What is the status of this engagement?

    Softeq worked on an upgrade of the software for us a year ago. We're pleased with the way in which they handled that assignment, both in terms of professionalism, timing and cost. We've continued to contract them for further development work.

    RESULTS & FEEDBACK

    Could you share any statistics or metrics from this engagement?

    There have been changes with iOS itself that have undermined the app's functionality. Most recently, this happened with iOS 9.2, causing issues with our distribution method. We contacted Softeq about the matter and they were very responsive. The problem was fixed within a week, over the span of three different builds. I've been very pleased with their understanding and ability to troubleshoot correctly.

    How did Softeq perform from a project management standpoint?

    Their ability to deliver work on time and within budget was one of the key reasons for continuing to work with them. Any time Softeq quoted us a price, they stuck to it.

    The second project on which we worked with them was under an hourly contract, with a maximum limit. They delivered the work below that number.

    We don't use any formal project management tools. We rely on email. The tasks we gave Softeq were straightforward, with specific goals and deadlines. They were always good at meeting those tasks, so we didn't see a need for constant updates. We had more ample phone communication during our first project but since then, Softeq has been so good at keeping deadlines that we haven't done any formal project management on our end.

    What distinguishes Softeq from other providers?

    Compared to other companies we've used, their turnaround time is very good, and they deliver work when promised.

    Is there anything Softeq could have improved or done differently?

    The only area that presented confusion is the language barrier. We've had misunderstandings on terminology. It was never anything major and we resolved issues through a couple of emails.

    5.0
    Overall Score We've had early conversations with their representative in Houston and, since then, we've only had a couple of other phone discussions to convey what the customer wanted. Everything else has been resolved by email.
    • 5.0 Scheduling
      ON TIME / DEADLINES
    • 5.0 Cost
      Value / within estimates
      One of our drivers for choosing them was pricing. Quality has also gone up considerably.
    • 5.0 Quality
      Service & deliverables
    • 5.0 NPS
      Willing to refer
      I would have no hesitation in recommending them.

    Enterprise App Development for UAV Inspection Agency

    "Softeq's turnaround time is solid and they're great communicators."

    Quality: 
    5.0
    Schedule: 
    5.0
    Cost: 
    4.0
    Willing to refer: 
    5.0
    The Project
     
    $50,000 to $199,999
     
    May 2015 - Ongoing
    Project summary: 

    Using PHP and Java, Softeq developed a custom reporting software to help turn data into valuable into useful information for its customers. They also provided testing, UX design, and support.

    The Reviewer
     
    11-50 Employees
     
    London, United Kingdom
    Colin Hickey
    Head of Product, Sky-Futures
     
    Verified
    The Review
    Feedback summary: 

    Google Analytics data showed that customers were easily navigating the new software and rarely encountering bugs. Internal staff was impressed with Softeq's prompt turnarounds, seamless communication, and airtight management of each project. 

    A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

    BACKGROUND

    Please describe your organization.

    We fly UAVs [unmanned aerial vehicles] in order to access remote areas where people can be camped out or where there is need for robot activity. We work for the oil and gas business.

    What is your position?

    I am head of products.

    OPPORTUNITY / CHALLENGE

    What business challenge were you trying to address with Softeq Development?

    UAVs have been around for a long time, more in the form of controlled toys. Using them for industrial purposes is more of a recent development. I don't know why it's taken so long for them to emerge as they're powerful instruments. The important thing about drones is that they capture a lot of data. In a scenario where people would be deployed, you can now send a robot to capture images, video, heat detection based in the infrared spectrum, telemetry data, and so on.

    We're transitioning from a human reporting process to a data capturing one. We needed a software firm that could build us a decent platform for holding that data and turning it into useful information for customers.

    We generate documents, make assessments of what we've seen, and relay those to the customers. In the traditional industry, a report would be simply handed over. We've opted for an interactive view of the customer's asset – their oil platform. They can watch videos, look at images, and so on. We're trying to distance ourselves from the past by offering a multimedia report.

    SOLUTION

    Please describe the scope of their involvement.

    Softeq have built our reporting platform from scratch using Java for back-end processing and PHP for the web interface. The solution is hosted on Amazon Web Services.

    We had a discussion with them for choosing the technologies to be used on our solution. They're good at offering us a cost and benefit assessment of technology choices.

    Depending on the current stage of the project, Softeq used a team of up to eleven people. This included UX [user experience] developers, a project manager and those making specifications. Later on, they assigned more developers, with only one UX person working for us. 

    During product development, Softeq's product manager was reporting the QA [quality assurance] findings and what work was being done.

    They also provided quality assurance services and offer ongoing IT [information technology] support for keeping the system up and running.

    The original development of the product was through a fixed-price contract, and we've migrated to a service-level agreement, by which Softeq provide us bug fixes and upgrades on a necessity basis. There is a base price for their services, and we're charged extra for time and materials for any work.

    How did you come to work with Softeq Development?

    Our CTO [chief technology officer] researched different software firms through the internet.

    Could you provide a sense of the size of this initiative in financial terms?

    The total development cost was $150,000.

    What is the status of this engagement?

    We started working together in May 2015.

    RESULTS & FEEDBACK

    Could you share any statistics or metrics from this engagement?

    We have developed a niche product with a small user base. I have a direct overview of how our customers are using it and use Google Analytics in order to see how people flow through the software. Based on what we've seen so far, users are having a much easier time than expected. We rarely receive defect reports. Internally, everyone here has been very impressed with Softeq and their performance. 

    How did Softeq Development perform from a project management standpoint?

    Development work is hard and needs to be a concentrated effort. I'm not an advocate of outsourcing work because ideas need to be bounced around directly between the client and those doing the work. Developers need to know what it is they're building and why before they start building it. Handing off specs to a firm and getting software back will not work. Because Softeq is an outsourced company in a different country and time zone, speaking a different language than us, I'm surprised how few problems we've encountered.

    There are a few odd little problems, like a typo on a particular button. This tells me that they're simply following through the specs. This probably wouldn't happen if everyone was sitting in the same room.

    In terms of project management, though, Softeq is bulletproof. They respond to things quickly, and they don't cheat by doing the bare minimum work to achieve the specs. They're apologetic if something doesn't work as planned, even if it's not their fault. And they turn around resolutions extremely quickly. 

    We log into their JIRA instance for project tracking. They also have a Confluence installation that we use. Long term, we will be hosting it ourselves but, for now, their solution has worked fine. We can change management items and access spreadsheets of their workflow.

    What distinguishes Softeq Development from other providers?

    I don't know what hours they keep, but they're always available. When I'm in the office at 9 o'clock, there will usually be a Skype message waiting for me. Even though they're three hours ahead of us, they're still available. This is a fantastic distinguishing feature.

    Softeq's turnaround time is great and they're great communicators. Everything is handled by one person, who does an excellent job. Whenever they have a national holiday, I am notified a week in advance. I haven't had that experience with another supplier. Typically, operations are 9 to 5, and communication won't be proactive as opposed to Softeq.

    Is there anything Softeq Development could have improved or done differently?

    The product has only been out for one season, so we haven't yet encountered a problem that they couldn't overcome.

    Any prospecting customer should know their expectations and explain what they want in full. Lean and agile methodologies are the current norm, and involve building small, incremental releases towards a final product. This is hard to do with an external team as you can't sit together within the same studio and discuss small details. You have to fit this element into your plans. The lack of a local team should be supplemented with in-house technical knowledge by employing one or two developers. Otherwise, marketers and product managers will invent products that cannot be built. Ideas need to be balanced with an IT perspective.

    5.0
    Overall Score It has been an enjoyable experience.
    • 5.0 Scheduling
      ON TIME / DEADLINES
      What they do is impressive.
    • 4.0 Cost
      Value / within estimates
      They're not the cheapest solution, but not the most expensive either.
    • 5.0 Quality
      Service & deliverables
    • 5.0 NPS
      Willing to refer
      I wouldn't hesitate to recommend them.

    Web and Mobile Development for Transportation Startup

    "We just can't say enough about how professional they've been.”

    Quality: 
    5.0
    Schedule: 
    5.0
    Cost: 
    5.0
    Willing to refer: 
    5.0
    The Project
     
    $200,000 to $999,999
    Project summary: 

    A flexible team of up to fifteen developers from Softeq built Gorilla Safety’s website, as well as custom mobile applications to provide enhanced functionalities for customers.

    The Reviewer
     
    1-10 Employees
     
    Spring, Texas
    Mark Walton
    Co-Founder, Gorilla Safety
     
    Verified
    The Review
    Feedback summary: 

    Customers offered positive feedback and praised the application’s reliability and functional design. Softeq brought creative and knowledgeable expertise to every area of the project. The team's flexibility, technical ability, and attentiveness to timelines kept the process running smoothly.

    A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

    BACKGROUND

    Please describe your organization.

    We're a fleet management and safety program. We have a web and a mobile app, and we've got it deployed for both iOS and Android devices. We help our clients manage their documents, and they get fully customized policies and procedures for their fleet. We provide alerts for failures in compliance, to make sure that the client can avoid fines levied by the DOT [Department of Transportation] and Federal Motor Carrier Safety Administration.

    We also provide GPS location services for the fleet manager, so he knows where all of his assets currently are, and he can see where a truck has been for a designated period of time. Our system allows the driver to manage his hours of service as well, to make sure he remains in compliance. The driver can use the system to do accident investigation, inspections of his vehicle, and create work orders for the mechanic. We are a startup, and we're going through the launch right now. It's an exciting time for us.

    What is your position?

    I'm one of two co-founders.

    OPPORTUNITY / CHALLENGE

    What business challenge were you trying to address with Softeq Development?

    We're a startup, and we needed an entirely new platform built for the web, iOS, and Android. There was no way we could build it by ourselves. We just had the concept, and we needed it executed correctly and in a fairly short period of time.

    SOLUTION

    Please describe the scope of their involvement.

    Softeq took us from soup to nuts on this. They've been responsible for building both the web and mobile apps for the launch of our business. Throughout the development, the size and composition of the team fluctuated a bit. We had initially gone with another agency that was absolutely terrible. They completely mispriced us, and they didn't have the resources to follow through. They really left us high and dry.

    Once we brought in Softeq, they were absolutely phenomenal by comparison. We needed to get going very quickly because of the lost time with the previous development company. They were able to accommodate our timetables, and they scaled the team assigned to us accordingly. We started with three developers, and we got up to about 15 at the peak, so they had the ability to scale for us with very little upfront notice. I never got the sense that we were going to max out with them.

    I was always able to communicate directly via Skype, telephone, and JIRA. We were able to manage all issues and add additional tasks for completion. We used an agile development method, and we made sure it was as efficient as possible. I'm a pretty hands-on person, so that really worked well for me. I hadn't used JIRA previously, but I loved it.

    How did you come to work with Softeq Development?

    We discussed our project with five different companies. The company we had before outsourced everything, and they didn't have direct control over their developers. The team wasn't as reliable as they could have been, and the project management wasn't very good. Therefore, when we went through the process this time, we talked to each of the five companies about their system and how they managed it. We specifically wanted to have a firm that was geographically close to us, and three of those five had a presence in Texas, which is where we're located.

    We met with the CEO of Softeq, and we felt very comfortable with the approach they used and their project experience. They introduced us to JIRA and explained how that would clear up and prevent any communications issues and make sure nothing was lost, which was very important to us given our prior experience. After we had that conversation, we went through the pricing, which was similar to the estimates provided by the four other companies. It wasn't a pricing issue for us. It was just sheer confidence in their approach and project management. They had a robust team and a very large office in Belarus. They're all salaried employees instead of contractors, and that was important to us because they had more control of their talent pool.

    Could you provide a sense of the size of this initiative in financial terms?

    I think it's a little shy of $250,000, maybe $225,000.

    What is the status of this engagement?

    It's kind of an ongoing thing because we're adding on module customization. The original duration was about three months, and we hit the target. We've rolled out the solution to several end-users during the past couple of weeks as beta testers.

    RESULTS & FEEDBACK

    Could you share any statistics or metrics from this engagement?

    The feedback we're getting from drivers is that they absolutely love it. Specifically, one driver sent me a note two days ago saying that there have been no issues, no kickouts, no crashes, or anything. He was so impressed. It says a lot when there aren't any crashes on a brand new mobile app still in beta.

    I believe that, with the timeline we had, it was important to go with a company that has the scalability and the manpower to be able to put resources onto it. That was one of the most impressive things.

    Softeq has been extremely good at developing for both iOS and Android devices, and coordinating that with the integration of the web app. In our research, I found that many companies do one or the other well, but not both. That was highly impressive, and it differentiated them.

    They're extremely good with graphic design and user experience, too. Their QA [quality assurance] process is very good as well. They notice things that I would not have expected them to notice.

    How did Softeq Development perform from a project management standpoint?

    We hit the deadline right on time, which was exceedingly impressive to me and rare in the software business. Our timeline was so compressed because of the failed effort with the other developer. If we'd ping them during the weekend, they'd get on it almost immediately. If we had a presentation that had to go off during the weekend, they were able and willing to make sure everything was on point and ready for us. They really went above and beyond.

    They had their guys working until two or three o'clock in the morning in order to meet our deadlines. Anytime we need anything, it's taken care of immediately. When we enter something in JIRA and mark is as critical, it's handled accordingly. We just can't say enough about how professional they've been.

    What distinguishes Softeq Development from other providers?

    My co-founder and I are exceedingly impressed by the professionalism and the response time on major issues. The experience with Softeq Development is completely opposite of our previous developer.

    Is there anything Softeq Development could have improved or done differently?

    The only thing I would want to see improvement on was probably self-inflicted on our side. There isn't really anything I would recommend that they improve on their end, although we could have improved our own processes and accountability. They definitely met our expectations and, in many cases, surpassed them.

    5.0
    Overall Score
    • 5.0 Scheduling
      ON TIME / DEADLINES
    • 5.0 Cost
      Value / within estimates
      They weren't the cheapest, but I didn't necessarily want the cheapest.
    • 5.0 Quality
      Service & deliverables
    • 5.0 NPS
      Willing to refer

    Сustom Mobile Development eLearning Solution Provider

    "It’s uncommon to work with a a technical team that strives to add business value beyond coding what is specified, yet Softeq did just that."

    Quality: 
    5.0
    Schedule: 
    5.0
    Cost: 
    5.0
    Willing to refer: 
    5.0
    The Project
     
    $50,000 to $199,999
     
    2012 - Apr. 2014
    Project summary: 

    Softeq developed a custom culinary mobile app for an eLearning company.  Softeq was highly recommended for its experience, operational capabilities, and cost-effectiveness.

    The Reviewer
     
    1-10 Employees
     
    Greater New York City Area
    Producer
     
    Verified
    The Review
    Feedback summary: 

    Softeq delivered an exceptional, award-winning product that garnered positive feedback from both users and stakeholders.  The company also exceeded the client’s expectations in attention to detail and response time.

    A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

    BACKGROUND

    Could you briefly describe your company?

    Our company is an emerging digital studio specializing in eLearning applications. We’re focused on building turnkey mobile solutions that enable people to acquire new skills using their mobile device.

    What is your position?

    I’m a producer.

    OPPORTUNITY / CHALLENGE

    Could you describe the business challenges that you were attempting to address when you first approached Softeq?

    In 2012, our Product Marketing group was busy working on the idea of creating an advanced, very sophisticated culinary app to help amateur chefs cook like their professional counterparts. With some of the finer points of cooking techniques, it soon transformed into something more large-scale. We then decided to build a custom engine for accelerated development of mobile culinary apps, followed by the release of several iPad apps teaching baking and cooking. We didn’t have the technical skills in-house to handle all of the custom work, so we knew that we had to find a qualified technology partner, a firm we could use to support our mobile development endeavors.

    SOLUTION

    How did you select Softeq as your solution partner?

    We originally connected with Softeq through a recommendation, and they presented a very impressive mobile portfolio, and also demonstrated compelling video processing expertise. We worked with their European development office and the communication was quite excellent, despite some time zone differences. Based on our initial discussions, we felt confident that they’d be able to deliver the solutions we needed.

    Could you describe the scope of work in greater detail?

    Softeq delivered to us full-cycle mobile development, and built the platform used on several iOS apps from scratch. The apps deliver step-by-step interactive culinary lessons hosted by popular chefs, with detailed recipes, tips and cooking technique descriptions. They were responsible for most if not all of the technical parts, based on our specifications. They also handled quality assurance and unit testing of the prototypes.

    RESULTS & FEEDBACK

    In terms of results, could you share any statistics, metrics or user feedback you’ve received that would demonstrate the quality of their performance?

    We sought to make the apps as immersive as possible and we hit this goal. It’s really easy and fun for cooks of all levels to follow the instructions, and it’s complimented by a series of HD production quality videos illustrating the “master” playing around the kitchen, guiding the user through the whole process. That was important to us, and it was definitely fulfilled.

    From the user perspective, our apps’ differentiator is the confidence that it extends to the end-user. It’s nearly impossible to be unsuccessful when using these Apps, because our culinary pros are cooking in parallel with the user, sharing the same moment. Delicious and beautiful meals and desserts are basically guaranteed, or at least that’s the sentiment we get through user reviews and anecdotal conversations.

    In terms of the application functionality, Softeq was able to overcome two large challenges.

    First, this solution is basically a platform with multiple pre-integrated components to facilitate faster rollout of diverse, custom-designed cooking applications. The analysis performed by the Softeq team, namely business analysts and tech writers, formed the backbone of advanced mechanisms and templates that we used and reused later on. Their work was invaluable and ultimately reduced the amount of duplicate work we’d have to do down the road.

    Second, there was a technical risk associated with the large file size of video content that would be painful to download, or would only support content downloads directly though iTunes. We really appreciate the efforts Softeq invested in finding an efficient solution to reduce video content download time. That had a tremendous impact on the user experience.

    When working with Softeq, is there anything you’d consider unique about their approach and/or development methodology that distinguish them from other vendors?

    It was a great pleasure to work with Softeq and I’d say the way we worked together was only successful because of the proactive approach they take. It’s uncommon to work with a a technical team that strives to add business value beyond coding what is specified, yet Softeq did. Our apps are critically acclaimed and have won several culinary community awards. We owe a large portion of this success to the development work delivered by Softeq.

    In retrospect, are there areas in which you think Softeq could improve as a service provider?

    To be honest with you, no. I've been very impressed with the manner in which Softeq approached software development. I haven't had an extensive background working with IT shops, but they've been nothing but extraordinary. They've always managed to meet and, at times, even exceed my expectations. They're extremely reliable in that respect.

    5.0
    Overall Score
    • 5.0 Scheduling
      ON TIME / DEADLINES
    • 5.0 Cost
      Value / within estimates
    • 5.0 Quality
      Service & deliverables
    • 5.0 NPS
      Willing to refer
      I have in the past and will continue to do so.

    Custom Development Fortune 500 Information Technology Firm

    "They'd bend over backwards to make us happy."

    Quality: 
    5.0
    Schedule: 
    5.0
    Cost: 
    4.0
    Willing to refer: 
    5.0
    The Project
     
    Confidential
    Project summary: 

    Softeq fully developed custom software solutions and offered design consultancy for several products, including a wearable translation device. 

    The Reviewer
     
    10,001+ Employees
     
    Houston, Texas
    Retail Sales Specialist
     
    Verified
    The Review
    Feedback summary: 

    Though the finished products saw limited success, they performed well and received excellent feedback. Softeq impressed the in-house team with their dependability, flexible scheduling, and commitment to delivering outstanding solutions.

    A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

    BACKGROUND

    Could you briefly describe your organization?

    We’re one of the leading IT [information technology] manufacturers in the world. We create high-tech products: Laptops, desktops, servers, and storage. We also offer software solutions. 

    What is your position?

    I’m a generalist salesperson for [our company], which has laptops, desktops, workstations, retail point of sale, digital finance, and printers.

    OPPORTUNITY / CHALLENGE

    Could you describe the business challenges you were attempting to address when you first approached Softeq Development?

    The challenge that we had with them was that we didn’t have enough IT resources to be able to create the software that we needed for a product we were working on. Softeq was our fix. They had the developers we needed to deliver a viable solution. 

    I also worked on another project with them for Walt Disney World, which was a translation headset that would enable guests at Disney World to walk around with a headset, and it would translate the words of the different shows that they were actually watching. We hired them because we didn’t have the expertise for that particular project, but our customer wanted to have it done, and they wanted to go through us so they could leverage our brand.

    SOLUTION

    Could you describe the scope of work delivered to you during the course of the relationship?

    Their primary role was custom software development. They did work on some of the visual design, but we implemented the changes we wanted in-house. They played more of a consultative role when it came to design.

    How did you select Softeq Development as your solution partner for this endeavor?

    We performed some online research. We interviewed several companies for this project, but I don’t remember who they were exactly. I was a part of the selection team, but the engineering folks were the ones who actually went out and vetted their capabilities.

    RESULTS & FEEDBACK

    In terms of results, could you share any statistics, metrics, or user feedback you’ve received that would demonstrate the effectiveness of their work?

    Unfortunately, our product was way ahead of its time. That product was conceived before we had Internet with wireless keyboards. The project itself was considered a success, but the product never took off. It really underscores the variability of the marketplace because the product itself functioned exactly as we’d hoped.

    We did receive a lot of feedback from Disney World, and they were very pleased and ordered quite a few of those. I can’t remember what the numbers are now. That project went extremely well. We were very impressed with what was delivered to us.

    When working with Softeq Development, is there anything you’d consider unique about their approach or development methodology that distinguishes them from other vendors?

    I think the aspect I liked the most about Softeq was that they were extremely reliable. Anytime we needed them for support, they were there. They would bend over backward to make us happy. We were pretty hard to work with sometimes, very demanding with our time schedules and technical requirements. They put the time in. If they had to bring in more people to help them get things done, they’d do it. Overall, I was very pleased with them. Since I haven’t worked with them in several years, they’ve probably changed a lot of their methodologies from what they had before.

    5.0
    Overall Score
    • 5.0 Scheduling
      ON TIME / DEADLINES
    • 4.0 Cost
      Value / within estimates
    • 5.0 Quality
      Service & deliverables
    • 5.0 NPS
      Willing to refer

    Custom Development Leading Industrial Automator

    "They have some very nuanced technical knowledge."

    Quality: 
    5.0
    Schedule: 
    4.5
    Cost: 
    5.0
    Willing to refer: 
    5.0
    The Project
     
    $10,000 to $49,999
    Project summary: 

    Softeq helped to develop a functional prototype of a custom application and integrate Intellectual Property into the solution package. 

    The Reviewer
     
    1001-10,000 Employees
     
    The Netherlands
    Sales Manager
     
    Verified
    The Review
    Feedback summary: 

    The application displayed value to its potential customers, and end users were impressed with the finished product. Softeq’s talented team, flexible development methodology, and extensive technical knowledge contributed to the project's success.

    A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

    BACKGROUND

    Could you briefly describe your organization?

    I work for a Japanese electronics manufacturer. We primarily sell hardware components, but we also deal with Intellectual Property [IP] for various software solutions.

    What is your position?

    I’m a sales manager.

    OPPORTUNITY / CHALLENGE

    Could you describe the business challenges you were attempting to address when you initiated the relationship with Softeq?

    We were in search of a partner to help us with some custom programming. Specifically, we had some IP that needed to be implemented into one of our solution packages. We didn’t have the capacity in-house to complete the custom build, so we went searching for developers that had the expertise we needed.

    SOLUTION

    Could you describe the scope of this project in greater detail?

    They threw a number of their engineers at understanding our object code, and then built an application around it. It took them a number of months to do it, but the deliverable was a working demo that we could show to potential customers. We provided the conceptual design, the specs, layouts, and things of that nature. Softeq was responsible for the actual development. We worked alongside their engineers for weeks on end going over the actual development and deployment.

    How did you select Softeq as your solution partner for this endeavor?

    At the time that this particular project was organized, we were working closely with another service provider. According to these other guys, Softeq was an exemplary development partner with a solid track record. The other vendor recommended Softeq highly, and we trusted their opinion, so we did our research and decided we should indeed approach Softeq.

    Could you provide a sense of the size of this initiative in monetary terms? 

    We invested somewhere in the range of $40,000.

    When was this project completed?

    It was completed probably two years ago, but we retain them for ongoing support and ad-hoc Web duties.

    RESULTS & FEEDBACK

    In terms of results, could you share any statistics, metrics, or user feedback you’ve received that would demonstrate the effectiveness of their work?

    I don’t have any metrics to really share with you. What I can tell you is that they absolutely helped us better display our unique value to potential customers. The successfully developed and deployed application has worked extremely well. We’ve used it already for some very successful first meetings. Overall, I’d say that the users that have used the app so far have been very impressed with it.

    When working with Softeq, is there anything you’d consider unique about their approach or their development methodology that distinguishes them from other vendors?

    I just think their flexibility is outstanding. The CEO there, Chris Howard, is very open to figuring out ways to approach a problem from both an engineering standpoint and a business standpoint. Softeq has a talented team of developers. We didn’t run into any issues when we were moving from the planning and design phases to the development and deployment of the application. In terms of comparing them to other vendors, I’m not sure how helpful I can be. These folks were only the second team of developers I’ve worked with. They’ve definitely performed better than the previous developers, but I’m not sure what I’d consider really unique. I just think they have higher quality people there, you know? They have some very nuanced technical knowledge that they draw from. We’ve really benefited from that.

    5.0
    Overall Score
    • 4.5 Scheduling
      ON TIME / DEADLINES
      They were really good, but I wouldn’t say they were awesome.
    • 5.0 Cost
      Value / within estimates
    • 5.0 Quality
      Service & deliverables
    • 5.0 NPS
      Willing to refer

    Digital Content Marketing Agency Ongoing IT Work

    "Softeq identifies problems up front and gives you several solutions to help it work better, faster, or [cheaper]."

    Quality: 
    4.0
    Schedule: 
    5.0
    Cost: 
    5.0
    Willing to refer: 
    5.0
    The Project
     
    $50,000 to $199,999
    Project summary: 

    Softeq provides mobile app development, Web design, coding, and CMS services. They are also helping translate a global magazine into several languages.

    The Reviewer
     
    51-200 Employees
     
    San Francisco Bay Area
    CEO, Digital Marketing Content Agency
     
    Verified
    The Review
    Feedback summary: 

    Softeq’s updates to a specific app resulted in 100,000 downloads in the first month as well as recognition and promotion from Google. The team is proactive and accommodates the time difference by working late hours. They offer creative thinking and understand multiple aspects of the business.

    A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

    BACKGROUND

    Please describe your company.

    We are a content marketing agency. The focus is on mobile first applications and digital magazines for some of the world's biggest brands. We build things, and we have a big editorial and design staff to fill it with great content that drives engagement and stickiness from people. Some examples are companies like EA. We do one of the biggest digital magazine apps called “The Sims.” We have millions of downloads for that.

    We do a news app for Android, which we make content for. We build the product. We specialize in entertainment: Games, movie, and music journalism.

    What is your role and responsibilities?

    I’m the CEO. I run the company.

    OPPORTUNITY / CHALLENGE

    What was your goal for working with Softeq?

    My chief operating officer and I found Softeq. We received a recommendation through a partner firm. We were working with another firm in San Francisco that was building an application for us on Android. They were getting expensive, and they were struggling to find enough time for their small team. They recommended we talk to Softeq, and the COO and I had the initial conversations. We gave them some initial work, and they did very well. We produced more work for them.

    SOLUTION

    Please describe the scope of their work.

    We have multiple projects going on with them, including Web builds, the CMS [content management system], to app builds. There is a variety of work going on. In January, we will launch a global magazine in multiple languages for a large Belarusian gaming company. They're helping us with translation with their translation team. They are quite useful for us.

    Can you provide a ballpark dollar figure for the size of the work that they’ve done for you?

    Each project averaged about $20,000 per project, which would have cost about $70,000 to $80,000 per project here in the United States.

    When was the latest milestone completed for that work?

    We have an ongoing relationship. It doesn’t stop with one project.

    RESULTS & FEEDBACK

    Do you have any statistics or metrics to track improvement from the project?

    The company in San Francisco built the app for us already. It was getting very expensive. There were numerous optics that we wanted to refresh, update, and relaunch with Google. It was a dangerous project because it was working with other people's code, so there were many opportunities for problems. Softeq were good, and they didn’t nickel and dime us, which is a common problem. They gave us a flat quote from the start, and they stuck to it. They delivered on time.

    The app updated successfully, and we had approximately 100,000 downloads within the first month from Google Play for the new app, which was received quite well. The app has 500,000 readers, the new app was one of the Google picks, and it was promoted. It was a major accolade because they only choose about six every two weeks. It was picked as a top news app. We designed the app, as well as the look and feel of it. Softeq did the backend work, and made sure it worked. It continues to work very well, and there are continual updates because Google changes things frequently. They help it improve, and they fix things when needed. There are no fixes that result from anything Softeq did wrong. Some things needed to be changed and updated. They’ve done a very good job.

    We're doing a Web build with them right now, and we did another app for internal use. They deliver on time and on budget.

    Is there anything unique about them that really makes them stand out, compared to other companies?

    What is unique is that I was talking to them about other parts of my business, such as needing games journalists who speak Russian and English fluently who can help translate the magazine. They have a team of people who helped us with that project. They managed that process at a good price. They went beyond what I expected from an IT [information technology] company. They are proactive in finding issues. I work with companies in India and China often, and they tend to take exactly what you say as rote. They do exactly what you say and don’t think out of the box. Softeq identifies problems up front and give you several solutions to help it work better, faster, or less expensively. They have a smart team.

    Their quality is quite good, and their costs are competitive. We were concerned about the time difference, but they work late hours. The COO has a call with them at 8 a.m. to 9 a.m. a couple times a week. They’re very accommodating, because that is 7 p.m. for them. They bend over backward to manage their clients in the U.S.

    Looking back on the work so far, is there any area that you think they could improve upon or that you might do differently?

    Not really. There are always issues when you’re onboarding a new company as you get to know and understand each other and how you work. I’ve met the team in Minsk. They’re always available.

    There was one time when a couple members of the team went on holiday, and there wasn’t a good handover. That’s a minor issue, and it was fixed immediately. It was a communication issue, but I wouldn’t hold that against them. There is nothing major. They’ve been a great partner.

    5.0
    Overall Score
    • 5.0 Scheduling
      ON TIME / DEADLINES
    • 5.0 Cost
      Value / within estimates
    • 4.0 Quality
      Service & deliverables
    • 5.0 NPS
      Willing to refer
      They are great.

    Computer Chip Manufacturer Web Development

    "Internally, they’re one of the few contract programmers that we’ve ever given an A rating to."

    Quality: 
    5.0
    Schedule: 
    5.0
    Cost: 
    5.0
    Willing to refer: 
    5.0
    The Project
     
    $50,000 to $199,999
    Project summary: 

    Softeq provides contract software development services for special projects, game development, and game ports. They recently completed an adaptation for specific hardware and developed screen savers and utilities.

    The Reviewer
     
    5,000-10,000 Employees
     
    Santa Clara, California
    General Manager of Mobile Games, Computer Chip Manufacturer
     
    Verified
    The Review
    Feedback summary: 

    Softeq does not shy away from big projects or overlook small ones. The team completed all five of their most recent projects on time and budget, consistently meeting milestones with 7 days of the due date. They have a collaborative approach and actively strive to understand the project’s intent.

     

     

    A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

    BACKGROUND

    Please describe your company.

    We are the largest manufacturer of discrete graphics chips for PC. During the last three or four years, we have gotten into the mobile chip business with our Integra line of processors that are used for devices from Google, Hewlett-Packard, Asus, Acer, and other big names in the PC and Android tablet space. We’ve got more experience doing computer graphics than any other company on the planet.

    What is your role and responsibilities?

    I’m the general manager of mobile games, overseeing the relationships and the markets, marketing, business development with the different game companies that make games for mobile products. The products are for Android tablets, phones, or set-top boxes.

    OPPORTUNITY / CHALLENGE

    What was your goal for the work with Softeq?

    Going all the way back to my days at Sony and Atari, we’ve used Softeq on and off as a contract developer for special projects, game development, ports of games that we’ve licensed from other companies. We needed a software development house to do an adaptation for specific hardware. Recently, for some of the screen savers, as well as different utilities that we needed for our Integra tablets, we contracted Softeq to do that development work.

    SOLUTION

    What was your process for selecting Softeq?

    As a general rule, we entertain proposals from two or three different companies that we think are reasonably suited for the project, that have been referred to us by other partners, or that we’ve come across at trade shows. The selection process is based, almost in this order: Quality of work, likelihood of being able to get the project done on time, and our tertiary criteria is usually cost. As long as it’s within a reasonable ballpark and budget.

    The bottom line is, especially in the mobile space, getting a project done in a timely manner because things move so quickly is really a critical consideration nowadays. We’re almost in a mode now that Softeq has a project in flight for us all the time because they really have never failed us in coming in on time. That is pretty rare, which is why it’s almost a no-brainer for us at this point to keep doubling down with them.

    Can you provide a ballpark dollar figure for the size of the work that they’ve done for you?

    There is a bit of a challenge because we’ve granted to them a number of different projects. One was $7,500, another was $12,000, another was $50,000, and the next one was $9,000. So, if you want to take the average of those, the median is around $25,000 to $35,000. Softeq doesn’t shy away from the bigger projects, and they don’t have such an ego that they would turn their noses up at a $7,500 project.

    Is their work ongoing?

    No. We don’t have them on retainer. By coincidence, they finish a project, and we usually have another one. A lot of times, it’s from different groups. Right now, they’re finishing a project for our mobile marketing people. At the conclusion of that, it turned out that our G-Force PC graphics group needed an Android wallpaper done because the marketing side of our firm is well aligned with many of the PC gaming companies. They did such a good job on the one that, internally, one group referred Softeq to another group.

    RESULTS & FEEDBACK

    Do you have any statistics or metrics to track improvement from the project?

    I can’t go into the specific project details, but we had a review a couple of weeks ago. For the last five projects with them that they reviewed, they are five for five with respect to coming in on time and budget. We tracked their milestone completion during the course of the project to see if they’re delivering their milestones on time. We also track overall project completion. Their milestones are consistently within seven to ten days of the delivery date, with reasonable enough communication that it’s never caused huge issues. For all five projects, they completed them on schedule.

    Is there anything unique about them that really makes them stand out, compared to other companies?

    The one thing that’s really nice about them is they don’t just take orders and follow. However, one of the things that works well with Softeq is that they have a collaborative element where they will actively question what you are asking for. They do a pretty reasonable job of wrapping their heads around what you’re actually trying to accomplish as opposed to the engineering task at hand. One project that we’re doing right now is a B2B asset ingestion portal. We’re putting up a portal with the third-party software developers that we work with, and we want to feature their games on our website. It’s a portal for them to upload assets to, with a description of their game, and so on.

    One of the nice things about working with Softeq is that they point out ways that we can do things better, and that has added to the quality of the work. In some ways, we’re getting a little free design advice out of them, rather than just doing everything exactly by the book.

    Looking back on the work so far, is there any area that you think they could improve upon or that you might do differently?

    I can’t really think of anything off the top of my head. When we did our internal review of them a couple of weeks ago, everybody at that meeting was hard-pressed to find any negatives. Internally, they’re one of the few contract programmers that we’ve ever given an A rating to.

    5.0
    Overall Score
    • 5.0 Scheduling
      ON TIME / DEADLINES
    • 5.0 Cost
      Value / within estimates
      For sticking with the original estimates. They’re not overall the cheapest, but we can’t complain. We got as much or more value than what we paid for.
    • 5.0 Quality
      Service & deliverables
    • 5.0 NPS
      Willing to refer
      I hope they don’t grow too big for me.

    Global Sports Apparel Manufacturer Development

    "Softeq puts in the extra work, and really tries to build a deep relationship with their clients."

    Quality: 
    5.0
    Schedule: 
    5.0
    Cost: 
    5.0
    Willing to refer: 
    5.0
    The Project
     
    $200,000 to $999,999
    Project summary: 

    Softeq initially developed proof-of-concepts projects. The team now works on three or four projects at a time through a renewing master agreement. 

     

    The Reviewer
     
    10,001 + Employees
     
    Oregon
    Digital Innovation Lead, Sports Apparel Brand
     
    Verified
    The Review
    Feedback summary: 

    Low turnover and frequent, straightforward communication — especially with the team leader— have led to years of successful work. Softeq anticipates the client’s needs and is proactive in project leadership and management.

     

    A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

    BACKGROUND

    Please describe your company.

    We're a global sportswear manufacturing company with tens of thousands of employees.

    What is your role and responsibilities?

    I’m the digital innovation lead for our athletic training group.

    OPPORTUNITY / CHALLENGE

    What was your goal for working with Softeq?

    I had a previous history with them. In all of my research jobs throughout the companies I’ve been worked with, my strength is proof of concept. This was a forward-looking proof of concept project that demonstrates some sort of upcoming technology that will be in the marketplace six months to a year from now. I tried to do a proof of concept on development kits, or the latest technology to show upper management what is coming. PowerPoint decks just don’t do it. You really need to have it running on a tablet or a smartphone to give them a feel for what it's going to be like. This is true across all the companies I work with.

    Softeq came to my attention because it was highly referred by colleagues at Nvidia who have known their principle [CEO Chris Howard] for 20 or 30 years. They said, "This guy's good. You’re lucky if you can work with him." He's expanded into Belarus, which was a plus for us because I felt they were more protective of Internet protocol than some other countries. In India, there's a lot of job hopping.

    I started working with him at Nvidia. They did a great job. They were on time, under budget. They over-delivered. It was great. If you asked them to do a little bit more, they did it and added some extra features for no extra charge because they were under budget. They did a fixed-price bid, and said they didn’t use up all the hours and asked if we wanted anything else. That kind of honesty and integrity in service has been fantastic, and their price is great, too. It's competitive with any other overseas outsourcing firm. I found them to be a fantastic partner to do these proof-of-concept projects with, for the past two years.

    SOLUTION

    What was your process for selecting Softeq?

    A colleague at my last company recommended them, someone I trust who's been in the industry for years. He's a senior guy who I asked about my proof-of-concept needs, and he said they were great professionals. He told me I would be lucky to work with them. That’s how I got engaged with Softeq.

    Can you provide a ballpark dollar figure for the size of the work that they’ve done for you?

    Each engagement is under $100,000, but we've clearly gone into the hundreds of thousands with them at this point. Projecting forward, if things go well, we will hit the seven-figure mark in the new two years. I don’t know what the percentage of their resources that we're taking, but they always seem to have enough for what we need.

    When was the latest milestone completed for that work?

    We have multiple projects going with them. They each have stop dates, but we always roll into something new. I think we have two or three active projects with them. One ended, and we're starting another one now. We have two others that are active. It's a constant engagement with them. We have a master service agreement with them, and we just send them the work. We're on number 10 or 11 at this point. They’ve been fantastic.

    They work across our company, it's not just my division. I work across the company. I have a home base in one particular part of the company. I help each division with their technology needs looking forward in terms of what they want to present to the customer. I brought Softeq with me every step of the way, and they’ve done multiple projects throughout the whole company. I have a lot of trust in them.

    Have you been able to meet with them in person?

    No. But that's a goal for 2014 because we may elevate them to a new level of service inside of what we're trying to do. That requires an inspection. We may go over there sometime in 2014 because we need to install our IT equipment at their office with our IT people.

    RESULTS & FEEDBACK

    Is there anything unique about them that really makes them stand out, compared to other companies?

    For me, their team lead just gets it. I only have to tell him once, and he totally understands what I’m trying to tell him. We have very good communication with him. He turns around and explains it to his people in Minsk. The Minsk engineers speak English good enough so that we can communicate, and Chris [Howard, Softeq’s CEO] jumps in to clarify when he needs to.

    In terms of communication, even though they’re overseas and Russian is their second language, and English is their third, the communication is better than what I’ve had even with Indian outsourcing firms. That’s one thing I’ve noticed that has been great. The stability in the workforce has been a plus. We’ve been working with the same people for the last three years. We don’t have to bring new people up to speed, and it's always the same folks.

    I think that combination, especially the stability, has garnered a lot of confidence within our group. We can keep working with them. We know the team. We’ve built a working relationship with them through emails and telephone, and we’ve sent them a thank you gift – things like that. Softeq puts in the extra work, and really tries to build a deep relationship with their clients. By the end of our project they were anticipating what our problems and needs were going to be, and this allowed us to move much faster. That’s what makes them special compared with other firms that I’ve worked with, where you’re always  working with new people each time.

    Looking back on the work so far, is there any area that you think they could improve upon or that you might do differently?

    If they could explain the QA process a little but better, that would have helped us out in one instance. Perhaps they can be more proactive in showing what their software development process is. They may have assumed that I knew more than I did. That could be it, and could be their standard working process, that they explain it a little bit more. Maybe that’s something that they could be a little bit better at up front.

    5.0
    Overall Score
    • 5.0 Scheduling
      ON TIME / DEADLINES
      They’re always early.
    • 5.0 Cost
      Value / within estimates
    • 5.0 Quality
      Service & deliverables
      Absolutely.
    • 5.0 NPS
      Willing to refer
      We recommend them all the time. We try not to because we want to be sure they don’t get overwhelmed by other people. I would recommend them to absolutely anybody.
    Verification

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    Verification Level
    Gold
    VERIFIED
    Business Entity
    Status
    Active
    Jurisdiction of Formation
    Texas
    ID
    01434576
    Date of Formation
    Feb 20, 1997
    Payment & Legal Filings
    Bankruptcy
    No
    Tax Lien Filings
    0
    Judgement Filings
    0
    Collections Count
    0
    Client Reviews
    VERIFIED CLIENT REVIEWS
    21
    OVERALL REVIEW RATING
    4.9
    Source
    Clutch
    LAST UPDATED
    August 26, 2019