Please describe the scope of their involvement.
They primarily work with .NET web development projects for me. I've used them for developing very advanced modeling and statistical analysis applications for industrial automation, particularly maintenance.
I've also used Soft-Industry as part of a personal product development consisting of a calculation engine utilizing .NET DLLs.
We were involved in some big Silverlight projects when that platform was popular.
I find that I can throw any new tools at Soft-Industry. I tend to use Telerik Kendo controls for front-end UI [user interface] components. Recently, for example, I needed a bunch of unusual programming done with interactive graphics on a web page, which included grabbing widgets and drawing. I throw many new components at them within the Microsoft stack and have plenty of confidence in Soft-Industry's ability to absorb them. I'm technically oriented myself, so I make sure that I can understand a component before offering it to them, in order to have the ability to evaluate what they turn around, portability and aesthetics-wise.
They have deep SQL server knowledge, providing storage procedure and database design work, although I typically handle database design myself. Soft-Industry is heavily involved in our current project, offering four of their developers.
How did you come to work with Soft-Industry?
I researched directories of the offshore service providers that were available in 2004 and 2005. Soft-Industry was one of three companies that I contacted at the time, with the other two being from Russia and India. The initial engagement I contacted them for was to do with a mobile application. It was a small job of about 200 development hours, by my own estimations. Soft-Industry and the Russian company gave an estimate of less than 200 hours. The Indian company returned a total of nine months, so they didn't get the job.
I didn't choose Soft-Industry for that first project, but I came back to them for subsequent work. There was a certain humanity in their way of dealing with me. They spoke human, not "managerize." The next project I needed help with was to do with databases. Soft-Industry's skill set was closer to what I needed than that of the Russian company.
They have been the only offshore provider I've used since that time. Their managing director is a nice guy. We came to show each other snapshots of our families quickly, so there was a personal connection that remains to this day.
Also, the longevity of their key employees made me continue the relationship. I've come to feel as a part of the family and know many of their people, even if it's only through emails. Even the technical exchanges come with a bit of humor and banter. Still, I wouldn't use them if they weren't good at what they do. They come up with solutions that please me every time.
Could you provide a sense of the size of this initiative in financial terms?
The total cost for their development services so far has been around $150,000.
What is the status of this engagement?
I've depended on Soft-Industry on and off for more than 10 years. There have been periods of up to a couple of years when I didn't require their services.